Had an issue with my heat, had to wait for two weeks to have the part come in, which I was OK with…read moreas when they left, the heat was working ( over $2,500). Unbeknownst to me at the time, they flipped (accidentally, I assume) the breaker to my septic. This caused issues where I had to call another contractor to check on that issue. That's when we found the root cause was due to Landen's negligence. I contacted them to try and receive a reimbursement (full or partial)of that fee ($150), which they refused. I then cancelled my annual inspection which was already paid for. They refused to refund that as well. Extremely disappointed is an understatement.

Can you give more than 5 stars? Landen's responses, communication and professionalism are top…read morenotch. Most recently, I had another company go out to diagnose a system that company installed back a few months ago because the thermostat wasn't working. After dropping the ball on two occasions, and then quoting me close to $1000 to run a new wire, I decided to call Landen. Carlos was quickly dispatched and within a half hour of arriving, had found the problem and had a fix in place! Holy Cow! Nowhere near the cost or ordeal that the other company was painting. That company was either inept OR they're crooks! Either way, never again. Learn from my experience...call the folks over at Landen and be done. Whatever you've got going on with your HVAC.

Great job! They explain everything they are doing and give you the chance to ask questions. They…read moreare very knowledgeable and professional.

Very thorough evaluation and diagnosis of the furnace. System working well again. Customer…read morecommunication was excellent before and the day of service.

I lost cooling last night & called Jays early this morning. Dave came out promptly & had me all set…read morein no time. He answered all my questions & did a great job! So grateful for Jay's fast and courteous response :)

They were very responsive, easily set the appointment. Will be happy to use them in the future.read more

I changed my review after the owner John made everything better. They really know how to take care…read moreof their clients.

Never heard back. Really need help but contacted twice with no help at all. Even if you are busy…read moreeveryone needs a call back event when you can not help.

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

I felt very informed on what was to be done in doing maintenance on my system and the follow up…read morereport provided great detail on the condition of my system. I liked that you could track where your service person was in route to our home and he arrived within the promised window for our service.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

The technician did a great job and explained what he did well. Our bathroom fan started working…read moreagain after he removed the hair that was stuck up there. Advised on a reasonable interval between cleanings. Overall highly satisfied and believe the service was the best available value.

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

Everyone from the Comfort Monster team was incredibly professional, trustworthy and friendly. They…read moreworked quickly to assess the problem, provided a quote for repairs and replacement, helped me understand the different systems available and were quick to schedule the installation. I loved the Comfy Install Tracker emails that clearly kept us in the loop on important dates. Alex was a huge help in explaining our options for new systems. Reynaldo, Shayne and Nicholas did a great job on installation day, helping to keep my home clean as they transported equipment up and down from the 3rd floor attic and were super nice to my family. I had very clear and friendly communication from Fancy about our quality review and Duke Energy rebate. Steven was also great when he came by for a final inspection of the new equipment. Thanks!

Fast reliable help. Good communication and follow-up. Priced well! HVAC leak in air ducts under…read morehouse

M&R fixed our ancient HVAC unit last fall. We replaced our system with a new one last week, and…read morethey worked for us from start to finish, from sourcing a new unit that fit our house's needs and our budget to delivery and installation. We couldn't be more grateful for the wonderful service and our new unit's performance! They worked throughout a chilly day to get us up and running before a winter storm. Our new HVAC system is AWESOME. Our old unit was too small to heat the entire house, and we had to use space heaters to warm our bathrooms up enough to take showers! That's no longer necessary. We're snuggly warm right now and awaiting a snowstorm in comfort. These guys will treat you right. Miguel kept us updated throughout the search-and-order process through install. He sent us an invoice that outlined and explained every step, with an estimate that was right on target. No ugly surprises or ripoffs here! I can't say enough good things about this business. I highly recommend them. Thanks, gentlemen!!!

I received BP's information from someone I've worked with over the years as our home hvac decided…read moreit did not like power anymore. Brad was out first thing in the morning after we spoke and was beyond helpful. I am in the industry (Though not a licensed repair technician) and my initial troubleshooting was right on track (per Brad) but he found the actual issue pretty quickly, all while explaining some of the nuances here in NC to me and things that are different than back home (tips to keep things running smooth and lower house humidity.) - the issue turned out to be a pretty simple one, and the price for the service call was VERY reasonable. Being in the industry (on the commercial side) I've seen some things and BP's pricing was more than fair. Would absolutely call again if and when I have the need.

I had an emergency and not only did these guys come out on a Sunday night they had things figured…read moreout and fixed within hours. Their lead service technician is very knowledgeable and precise in diagnosis. I could tell you that if anyone has a problem with this company there must be a good reason, they are spot on. There are many companies I would not trust in my home, but these guys are honest and really have a good knowledge base of this business. Very happy with my choice and will continue to deal with them in the future. So happy I finally found someone I could trust.

We were solicited at one of the big home improvement stores and signed up for an introductory…read more$29.95 spring HVAC "tune up". The company they dispatched inspected our 8 year old Trane HVAC unit and sent another rep to tell us that components were failing and deceptively (allthough quite nicely) pressured us to buy a new system for $12,000 before the summer heat started, when units and service staff were not as quickly available. The unit was working fine, so we decided to get a second opinion. We called Blaze and Ben Steffey came out the next day and inspected our unit and disagreed that it needed replacing. He advised to monitor it seasonally and signed us up for the $25 per mo. service plan that also covers inspection of our electrical and plumbing systems, so we didn't even need to pay the $99 service call. We appreciated his honesty and felt that we "dodged a bullet" of unnecessarly having to replace our system. Ben and Blaze have earned our trust, and we will call on them for our HVAC, plumbing and electrical needs in the future. We consider it a plus that Blaze is veteran owned and that they begin their business meetings with prayer.

Worst service in NC. Total Con Artists Save yourself and…read morecall anyone else. The worst, they did a horrible job and when I called to let them know they said they would have someone call me, they didn't ever call and now they are Ghosting me.