The manager at Kirkland Autobody keeps you informed at every stage of the repair . Moreover, Jake…read moreanticipated the need for parts from another part of the country and jumped right on it. I imagine this is what saved me some time from the whole process. I would highly recommend this place.

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Second time here with another car. Tinting the front two windows. The owner is awesome to deal…read morewith, totally friendly, easy to work with and he finished my car in less time than he anticipated. Both cars I've had done here have had perfect installations.

Jeff and the guys at Imperial are the best in the business! I've taken all my vehicles to them and…read morehaven't recommended anyone else. The service is great, with on-time delivery and pricing that's very reasonable for the quality of work you get. If I could give them six stars, I would!

I turned to L-M when insurance wanted to total my car (storm damage) and their partner body shop…read morewould not considering finishing repair even if I paid for it. I thought car was fine as it seemed mechanically sound. Lorri took all my info and pictures and did the research that led to the same conclusion. I would be better off accepting the settlement offer from insurance. L-M could have taken my money and made repairs that didn't make sense but did the right thing and gave me good (and free) advice. You can bet where I'll look first next time I need body work.

Rental car was arranged by the shop, ride to the rental agency and dropped car at L-M. This was…read moreinsurance work. The work was done well and I'm known for being very particular with the finishes.

Service for summer 2024: We bought flares to extend the width of the van we are renovating. They…read morecome as primed fiberglass, so we needed them painted to match the van. We contacted a number of businesses on Yelp for quotes, and Shaq had the best price and timeframe. We dropped the flares off the same week. He contacted us shortly after that they found a defect in one of the flares; they offered to fix it, but the flare company decided they'd send out a new one instead. Xtreme Motorsports was kind enough to house the flares until the new one arrived. Within a week, they were ready for pickup and looked great! We really appreciated the attention to detail the employees showed, the quick turn around, and Shaq's positive personality. I'd use their services again!

Update! They've been served! $10,000 in damages and a whole lot of court costs and litigation…read morefees. Cheers!

Brads did a full diagnosis on my 1967 Mustang Coupe. Although there were major issues I was unaware…read moreof, they took the time to walk me through each one, explain my options, and give me an estimate for repair. Brad and David were straight forward and not pushy which I appreciated under the circumstances

I do not recommend Brads How my previous reviews had 5…read morestars Is incorrect. If you read the reviews i wrote it was a horrible mistake and waste of a week with out my car I give 1 star to Brads

I saw some negative reviews here so want to share my experience for anyone hesitant to use Kevin's…read moreservice. First off the owner Kevin responds text after work hours which is not something most owners do, as a business owner myself my work phone is always off on weekends, so Kevin will be ultra responsive.(don't text him after hours unless emergency though) Second Kevin works fast and is honest, I did a PPI (an inspection with him for a car I meant to buy, he gave me a super accurate estimate of repair needed provided full photo, Third, most of my mechanics and ppl who work in my cars are in Tacoma or Renton so after moving up north here, if you are Kirkland/Bothel, try getting your car in with him. It's hard to find good mechanics up north. You wanna build good relationships with good folks. Regarding the negative reviews, I think Kevin is someone really honest, and he even told me to shop around for prices, that fact alone means he's not trying to rip anyone off. For any service industry it's impossible to accurate labor parts 100% so I don't think that should discredit him in anyway! Thanks again Kevin

Went to CPR again to get my harmonic damper replaced on my BMW 335d. I called in advance so and…read morethey were ready as soon as I pulled up to the shop with all the parts. Kevin also took the time to demonstrate to me on the old part why it was time to replace the wheel and how we prevented damage to the engine be doing proactive maintenance. It's always reassuring to meet someone who is so excited about his craft that he is willing to explain all the inner workings of the engine and how each part is connected. I was in and out in a reasonable time and most importantly, I was not stranded whenever the part would eventually fail. I get all my oil changes done here now too because of the complimentary inspection that they do on the rest of the vehicle so I won't get any unexpected surprises.

Amazing quality and value here. Chose to add tint and PPF - paint protection - to entire front of…read moreour new vehicle. The car remained indoors the entire time while they worked on it, and were on time with completion. Everything looks great. Owner Odi and Drew went out of their way us. Will bring our other vehicles to get tint and PPF.

I just had dent and scratch repair, sanding and painting, and a full detail done on my vehicle…read more Odicar was down to Earth and shared reasonable expectations and prices to get the work done without breaking the bank like a body shop would do. My car looks fantastic. I am very impressed what they were able to get done in a detail shop! Every time I walk up and see my car, I smile. The only critical feedback I have is to give a longer range of time it may take to complete the work. This job took 1.5 days longer than anticipated and that could've just been addressed by being more conservative when telling me how long it may take. I also recognize I shouldn't drop my car off if I'm on a time crunch and everything is an estimate. Overall, I am very satisfied with their work and will use them again.

They did good work on the bumper. However they had my car for a month and didn't repair the mirror!!read more

My experience with Showcase Auto Rebuild was unacceptable…read more The initial phone conversation was professional, but it took over a week and a half for the parts to arrive. I called to explain that I had an upcoming trip and would need another shop to complete the work faster. I was told parts had already been ordered and that canceling would result in a 25% restocking fee, so I agreed to proceed. When I arrived at the shop, I brought my mechanic to inspect the parts. During the inspection, my mechanic pointed out blemishes on the parts. The salesperson immediately became aggressive, told him to "put it down," and insisted forcefully that the parts were OEM quality and "perfectly fine." He then pressured me by repeatedly asking, "Do you want it or not?" The interaction escalated further when the salesperson made comments about my size, stood very close to me, spoke aggressively while gesturing with his hands, and behaved in a confrontational and intimidating manner. At that point, the salesperson told me to leave the property. The situation had escalated enough that the owner came out and told his employee to go inside. Due to this behavior, I stated that I no longer wished to do business there and requested a refund. While the owner was calmer, he still refused to issue a refund, even after I explained that I had initially come to take the parts but changed my mind solely because of how I was treated. I also made it clear I would not agree to a restocking fee under these circumstances. No refund was provided. Customers should never feel pressured or intimidated. I will update this review once there is a resolution.

MCLEOD AUTO BODY @ KIRKLAND…read more I came in on Monday just to see if it was possible to replace my front grille with a different one. I had already purchased the grille myself, so all I needed was the labor for installation. As soon as I arrived, the front staff were incredibly friendly, and a technician came out to give me an estimate. He grabbed my VIN number, did some quick research, and walked me through the labor required for the service. The entire estimate process only took a few minutes. The original quote for replacing the grille was $270, and since I'm a student, I politely asked if there was any possibility of a student discount. He immediately knocked $40 off, bringing my total to about $230, which was amazing. He was very confident and clear about the work that would be done, and they even had availability within the next two days. I came back in on Wednesday, and the process took about three to four hours. I picked up my car a little later, and the new grille looks absolutely incredible. Overall, the staff were super friendly, and I loved how close the shop is to downtown Kirkland while still being tucked away in a quieter neighborhood. You definitely have to check this place out, it's an incredible spot. The team is welcoming, professional, and honestly, it feels like they can do just about anything here!

smooth and painless process from getting an estimate to being repaired…read more Was here to get a bumper replaced after being rear ended in standstill traffic. The shop communicated efficiently with the at-fault's insurance company, and Katie at the front desk is magnificent, always answering the phone in a timely manner if we had any questions or followups. Mark came out to address our concerns with the paint not matching upon pick-up day, and he took it back to fix with polite can-do's, which really put us at ease. He even offered to replace the black reflector piece that got scratched (possibly during installation), and we really appreciate that gesture too. Second attempt paint match was much better, and it's like-new! They give you a paint sample for DIY touch-ups if you ever need it. I can't say anything about their value because our insurance did not pay for it. Happy to recommend this shop to anyone because their attitude is excellent and makes them easy to work with.

They were able to remove swirl marks left by a collision repair shop…read more They went above and beyond my expectations. Great service all the way around. Highly recommend !

Fantastic service!! Always genuine. Personable owners and very attentive. My Toyota Sequoia looks…read morebrand new a total transformation.