Sri was extremely patient and very helpful with my issue. He took his time with making different…read morephone calls and with helping us. 8/31/25

This store cannot help with service problems. They only want to sell you a new phone. I was lied to…read morewhen sold a phone. I was told to bring the phone back within 7 days if it does not work. After bringing the phone back after 5 days I was told the phone could not be exchanged or refunded. I am a long time customer of 10 years. I am not happy with this service. Unhappy with the phones I was sold. My 4year old phone works fine in my house. The new phones I bought donot work in my house. I know there is somthing that can be done.

What a waste of time. I went to this spot an hour before closing. And he asked if I could come back…read moreanother day. Sure just 20 min drive for me. I saw the location on 50, they should still be open. Nope, they are out of business with some note on the door saying that. Next day I drive to the Florida Mall location during the middle of business hours. They're locked up. Then today back to this place which "opens at 10" according to their hours posted. Nope, all locked up. Not a stable business, wasted probably an hour of driving all combined. Good thing gas prices are cheap. Save yourself the annoyance.

The person was extremely helpful!! Great place to go!! I am definitely coming back to buy phone or…read morelaptop!!

Do not come here for any sort of custom PC repair I went there to get a diagnostic for my build as…read moreit was not working properly it was $75 for the diagnostic. They notified me four days later that it was a problem with the motherboard. Even though the CPU debugging light was on. They try having me pay $600 for them to repair the motherboard. Not even replace it. they were going to actually mess with the motherboard. And the math wasn't really making sense. My motherboard is just under $230. I did not proceed with them with my build and when I got my build back, it was missing screws throughout. I'll recommend before proceeding with them with repairs if you still have warranty under any of your components, go through the manufacturer use your warranty To get the component replaced

All I can say is WOW! Went here to upgrade my MacBook Pro. I bought it in 2012 and it was running…read morelike a dinosaur. Everything would take forever to load and I was thinking of getting a new one. Took it here to get it serviced and with their recommendations I added a TB of memory, changed out the HDD for an SSD , and upgraded the RAM. Saved myself a solid $1300 . These guys know what they're doing and they are super professional. Highly recommend.

I purchased a new laptop and received amazing customer service from shift lead Faliz. Highly…read morerecommend! Acer-swift-16-ai-16-3k-oled-touch-laptop-copilot-pc-intel-core-ultra.

I have been renting from The LensPal for over a year and it is better than any other local rental…read moreplace I've tried. Not sure why there are so many bad reviews on here but I've picked up from their main office in winter garden and the offsite orlando location and have never had an issue! I will always be a customer!

Great experience and prices were super reasonable! Super easy pick up and drop off, they informed…read moreme on what was needed battery wise for the rentals that required them and everything was in really good condition! Would recommend this place to anyone that asks!

I have been with Crowne for almost 3 years and have spent close to 200k with them on home security…read moreand my AV system. Although I have experienced many problems over the years, my main contact Wael, was always responsive and made sure that any issues be resolved as fast as painless as possible. Regardless of when I texted or called he was always courteous and mindful of my frustration and always said and did the right things. Recently Wael split with Crowne and my new contact was his brother Nael and sadly Nael has not been nearly as professional nor responsive. Once again I had an issue and this time he sent his team out and charged me over 12k to FIX the issues that he claimed were due to his brother. Mind you that Wael worked with and for Crowne Audio and now I'm being told my system is a mess. I quote the tech Wesley "I inherited this mess and I'm just putting band-aids on someone else's problem" Huh pretty sure your company has done all the work regardless from the beginning. Jump ahead 30 days since the work was performed and guess what I've had 3 visits from the fire department for Carbon Monoxide sensors falsely going off and continue to have issues with my tv's and alarm system. This has never happened in all my years in the home. The worst was about 3 weeks ago when I was out of town and my wife and daughter were home alone the alarm went off in the middle of night. This time no one responded including the fire department it just kept going off. I tried to reach Nael but he never responded so I reached out to Wael to see if he could assist. Ironically Wael, the estranged brother, of course answered my text in the middle of the night and actually called my wife to assist with the issue that he was no longer responsible for. What good is paying for a monitored alarm system if they don' respond? Interesting little side note when the FD arrived they couldn't figure out which zones to search because Wesley the tech who did all the work was to lazy to label the zones. According to the Fire Department it is crucial that alarm companies properly set up home security. My house is very large with numerous zones so if this had actually been a real emergency not having these zones labeled could have proven tragic. What angers me the most is the tone that Nael took with me when I was out of town and after his company failed to monitor or respond to the alarm in the middle of night. After never responding to my texts or calls the night of the first alarm going off, the next day when I finally reached him he takes an attitude with me!!!! Imagine your wife and teenage daughter alone at home in the middle of night and the alarm goes off and NOBODY was there to help... How angry would anyone be under these circumstances. The one and only time I needed my alarm system to function properly IT FAILED. So my frustration was more than justified and sadly his response was indicative of his selfish and arrogant customer service. I have hired another alarm and AV company to come in and hopefully fix these issues. I plan on seeking remedy for all my frustration and expenses.

The best equipment (not only my ears but also "Absolute Sound" reviews) and hassle free…read moreinstallation - Big shout out to Nael and his team for a terrific home theater - This is the place to go for high end audio equipment, design and installation - Highly recomended

I had an issue with a Chromebook. A friend who is in IT suggested that the issue may be the…read morecharger. She recommended Radio Shack on Orange Avenue, saying they will help you. Sure enough, Jonathan knew what I needed. He first made sure that the charger port's pin was in place. He then opened a replacement charger box from his shelf - unfortunately none of the plugs were the right size. He pondered and then said: Samsung is a 12 volt product, I have an idea. Went in the back and came back with another charger. He set it to 12 volts and this one also had a small enough plug. Stuck the charger plug in and tried to turn on the Chromebook. No luck and I was about to give up. Jonathan said: Take your time - the battery needs a few minutes!" Sure enough - the Chromebook was working again. Customer Service above and beyond! Local Business! - Give them all the business you can, I will!

Honest and best service on electronic items. Unique toys and gadgets. Highly recommend.read more

Good Value! Good Pawn & Good Jewelry! $100 Dolla!…read moreService was great from everybody even the customers!

Great people and service fair price and everything worked well…read more Easy loan process and friendl