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People searched for High Fidelity Audio Equipment 330 times last month within 15 miles of this business.

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Custom Plasma Install - Beautifully installed Samsung Frame TV, with wires hidden through plaster. Thanks, Paul!

Custom Plasma Install

(631 reviews)

Downtown South

I reached out for a quote and received very rude and unprofessional responses. Not to mention I…read morereceived lies. In the very first message, I was told that they price match - but found out that's a lie. I provided custom plasma install with a lower quote from another company and custom plasma install's response was first "we can fix his work." And then when I said, I'm confused (because he didn't answer my question about price matching that) his response was "[competitor] is wrong on his pricing and must be desperate for work." A competitor quote was too low so they resorted to insulting the competitor. I do not want someone like that in my home.

There are so many well-reviewed TV installers in the Bay Area -- I would strongly recommend…read moreavoiding Paul and this company. Based on my experience, they don't come across as straight shooters or particularly trustworthy. Their rates are also 2 to 2.5 times higher than the next 10 top results on Yelp. Yelp should probably move them lower in their results given how few reviews they received in recent years. When I asked about the price difference, I was told the Frame TV is difficult to install and that they include a "lifetime warranty." The quotes I received from the other installers were all specifically for the frame TV. Reading other reviews on Yelp, it didn't seem like the lifetime warranty carried very much weight with them (Paul and Cary). In the end, the experience felt more like a bait-and-switch than a professional engagement. Maybe the quality of the work would have been fine -- but with so many reputable, fairly priced alternatives in the area, I'd strongly recommend going with someone else. Don't waste your time coordinating with Paul or Cary. I ultimately lost my deposit and could not even report them to the Better Business Bureau because they don't seem to exist outside of Yelp and Nextdoor.

Crowne Audio - hifi - Updated May 2026

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