I don't know where to start with this company. Love that it's family owned and family run. Andrew met my husband and I before we moved into our newly built home for window dressings as the developers didn't include it with the sale so we went outside of their contractors. He was really helpful in making a decision and we decided to go with shutters and blinds. Shauna's customer service is so impeccable. I don't think I ever waited more than 5 minutes for a response from her. We changed our minds on a couple of the shades and wanted to go with shutters and they changed them out, no problem. Gentry did the installation and was so fast and so efficient. That family has that company running to a tee! They are so friendly and so attentive I would recommend them to anyone that needs window solutions. During this time of COVID we must all be patient and understanding with one another. People are trying their best to get things done in a timely manner and Buxton Blinds did everything in a professional manner! read more

I am so happy with my decision to use Buxton Blinds. I shopped quotes from several other companies and Buxton proved to be a much better buy than all the others. Andrew helped me choose exactly what I was looking for. I am so pleased with how it all turned out. read more

Super professional installation of my new Kirsch motorized window shades - thanks guys!

The initial installation of our vertical blinds was done incorrectly (by another company) and the blinds were starting to pull out of our wall. I contacted Buxton Blinds and Andrew came out within a couple of days and had the blinds secured to the wall perfectly. He was efficient and extremely friendly! I'm very impressed with this company's professionalism and highly recommend them. read more

My fiancé and I moved I to our home in September 2020. We reached out to Buxton Blinds, as lots of our neighbors used them and had very positive things to say! We have been extremely satisfied - their customer service is top notch and the quality of products is great! We recently reached out because our roller shades were crooked. Turns out they were manufactured incorrectly, and Andrew and is team are going to make it right! He came out within a days notice and ensured the new shades will be installed ASAP! I couldn't recommend them more! read more

Showed up on time, with a mask, were super fast and efficient. Pricing was great too! I highly recommend them for shutter repairs. They serviced my shutters in Eastlake. A+ service. read more

We purchased our blinds thru Costco, supposedly the blinds had a lifetime warranty. After about a year three of the blinds mechanism malfunctioned. We called the Costco representative and found that the lifetime warranty applies only to the material. The Costco rep referred us to a third party who handles repairs, Buxton Blinds was the place. They also do work for Home Depot and I believe LOWES. Within three days Buxton people came to the house and took the not working blinds for repair. In a week and a half the blinds were ready for reinstallation. Buxton people were knowledable and professional. Pricing was reasonable. Next time, we will skip Costco and go directly to Buxton. read more

Buxton Blinds were great! Andrew was very knowledgeable, brought different samples to show when he did the in home measurements and explained what would look best. They were even able to match the existing shutters I already had in my home exactly, so you'd never know they were purchased years apart. The order/installation process was quick! I had 5 companies quote me and they by far had the best prices! I absolutely recommend them! read more

Buxton Blinds - Shades & Blinds Near Me - El Cajon, California

I have so pleased with Buxton Blinds! Scheduling went very smoothly and was very accommodating. The installer was punctual, efficient and friendly. And the blinds are perfect! read more

Such a great company to work with! Love that its family owned. They will work with you to find exactly what you are looking for. The entire staff is friendly and helpful. Definitely recommend using this business!! read more

Tech was informative and easy to work with, and I will do business with the company again!

This review is long overdue like the Norman shutters Buxton Blinds installed in my home. I ordered shutters in 2020 and was given a 6-8 week estimate (it used to take 2 weeks, I was told, but now it's 6-8 weeks due to COVID). I paid upfront in full (which was probably my mistake). My last set of shutters (the bedroom ones) was installed a full year after my order. Throughout this process, I followed up with Buxton Blinds a few days after each new date that they gave me. Every single time they treated me like I was a crazy person bothering them - hadn't I heard about COVID? There's another shipment coming in in x weeks - my order will surely be on it! When we were approaching the 1-year mark, Buxton decided it might actually be time for them to do something, so they emailed Norman... who went and looked for my order... and then actually fulfilled it. Buxton installed the last custom shutters, one of which did not fit. When they realized this, they probably removed it from its original spot and installed it higher up, which damaged my window, in addition to leaving an odd-looking gap in the wrong spot. Andrew came to take a look and said his staff has never left anything like this behind before. He said he would contact Norman about getting a shutter that fits. It's now been another year since Andrew made his last promise and stopped responding to my messages. So much for the lifetime warranty. read more

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I've never ordered blinds before so I didn't know what to expect but knew I wanted to go with a local company and bonus that it is family owned! The consultation was wonderful and they are the opposite of pushy in terms of sales. Warm, knowledgeable, matter of fact, and a great combo of understanding what I wanted while also guiding me into what might work best and why. I absolutely loved the way they came out and they look beautiful and are functional and easy to use. I also had long been trying to figure out how to keep our den open but create privacy for when we have additional guests and a black out blind that I could pull down as a door is just fantastic! The installation went great and I was kept up to date throughout the whole process, which felt good. I will be recommending them to others and now that I am no longer a blinds newbie do more in our home. It's so important to support local business and this one has wonderful options, fair prices, and great customer service. read more

Loved Buxton Blinds' honesty, customer service and professional installation. Shauna reached out to me immediately to schedule our consultation and continued friendly and honest communication throughout. Once we decided to go with Buxton Blinds Andrew came back out to install complimentary temporary shades. Andrew was professional and honest. During our consultation he did not only listen to what we wanted but he took into consideration our family with young boys and then made suggestions which steered me away from the pricier shades I originally wanted. He was honest and provided other great options that would work best for sticky fingers running around my house. Installation was professional, clean and came within the timeframe we were given. I will definitely use this company again! read more

I have a custom blind that needed to repair. It's floor to ceiling and 25 feet horizontally. One piece. The motor and roller were catching on the screen and causing small tears. Called 6-7 different blind companies, and upon inspection, they all declined to service it. Some of them had never even seen a blind like this before. Then I called Buxton. Buxton estimate guy (Andrew) thought through some of the possible root causes and figured out how we could fix it. Said it would cost me X dollars. Buxton repair guy (Gentry) came to repair it at the scheduled time and realized that what Andrew and I had thought was the solution, was not. Gentry figured out another solution, a very creative solution, a very effective solution. He fixed it in under 60 minutes with my help. They charge me 25% of what they quoted because the repair went a lot faster than expected... 25%. These guys know what they're talking about. They know what they're doing. They are super organized. And they're honest people. What more could you ask for? John K. read more

Poor customer service. Tilt bar was picked up in March to fix but it's already July and never been done. Now, I was told they will just returned it because there's delay from manufacturers. These tilt bars was sent to manufacturers to order, really. All they need to do is to just fix and attached it to my shutter. Poor customer service. I have been recommending you to my friends but that was a mistake. read more

Great service they managed to squeeze me in their busy schedule. They installed the blinds and they look awesome. Definitely recommend this family ran business. read more

Andrew, Shauna, and their team did a great job all the way around. Andrew was prompt on arriving for our initial appointment, explained our options well, and his measurements were very precise. Shauna was easy to communicate with and helped us coordinate scheduling and payment in an easy manner. The installer was right on time and worked very quickly. They were very fairly priced as well. I highly recommend them. read more

This local business is very professional and efficient, from scheduling appointments, measurements, installation and billing. Andrew saved us from signing a contract with another company who quoted us almost double the price of Buxton Blinds! They installed shutters all throughout our house and motorized roller shades in our sliding door to patio and we are extremely happy with the quality of their products and their work. Andrew, Shauna, and Gentry are hardworking, honest, and very polite, couldn't ask more from someone you want to do business with. We highly recommend, hire Buxton Blinds and you'll never go wrong! read more

I had two installs done this week by Buxton Blinds for A couple of important clients and both jobs were done fast and professionally. My clients are very happy and that makes me happy! read more

They were very friendly over the phone when setting up the appointment and made us feel valued. The appointment for the quote in person was impressive. Andrew provided a huge variety of examples and has an eye for what looks great. Their prices are fantastic and installation of the shutters and roller shades was professional and occurred as soon as they were produced. Buxton blinds were very professional, considerate, and friendly and I highly recommend them! read more

We had such a great experience with Buxton Blinds! Amazing customer service, quick installation and overall beautiful, quality products. We love our new shutters! read more

I have used Buxton Blinds for several different projects throughout the City Municipality I work for. Their customer service is by far superior than other vendors I have worked with. Andrew came out and was very knowledgable with his products and gave us many options to choose from. The installation process went smooth and their were no issues with the products. Fit and finish look amazing! All the City Staff have complemented the prompt service and attention to detail they provided. So far they have provided window treatments for our Fire Dept, Police Dept, and our Public Works. I will not hesitate to use them again in any and all future projects. read more

One of the most awful experiences I've ever had with a contractor. Sadly this company installs blinds bought at Costco. My experience was so bad I will never order blinds from Costco again. Andrew was beyond rude- he physically tried to intimidate me in my own home, lied about correcting an issue and came back to my home late at night and pounded on the door after I complained in writing to the blinds manufacturer and Costco's regional manager. read more

If you're looking for window coverings why not start with the best. Andrew is not only professional, and easy to communicate with, but he also beat all the other estimates we got. Our new solar shades are up and we just love them! Andrew and his very sweet son came out to the house themselves and installed them. On time and done well. I highly recommend Buxton Blinds. read more

Buxton blinds reached out to us to apologize and quickly came to the house to fix all discrepancies. We are now fully satisfied with their service. read more

This morning Andrew Installed the last of our faux wood blinds. Initially we only replaced a few of the blinds, but we were very impressed with the quality and the service, so we ended up replacing almost all of our blinds. All at a very reasonable price, and the free upgrade to cordless blinds was a nice bonus. Andrew went out of is way to accommodate our needs, and truly exceeded our expectations. He even came out at 7:30am this morning so we could leave for work on time. He's very easy to communicate with and always very polite. If you're thinking of installing new blinds check out Buxton Blinds, you won't be disappointed. read more

I have wooden shutters on a large bay view living room window that have several broken louvers and tilt rods. I called and spoke to Andrew who was super helpful in helping me identify a solution to have my shutters repaired instead of replaced; even after telling me he couldn't do the repair because he doesn't carry the parts for my brand of shutters. Truly professional and it's easy to see he cares more about providing his customers solutions to get the job done. read more

It has been tough during this quarantine season and I have been struggling to find a blind company, then I came across Buxton Blinds. They gave me an amazing deal in no time at all during this troublesome time. I was thinking about budget blinds but the prices at Buxton were better. The customer service was great. The website was made beautifully and easy to navigate. The blinds look great me and my wife are so happy. Emir Dodd read more

Buxton was very responsive, finding a solution to a problem window where standard sizes would not work as there are plantation shutters making the install depth quite limited. Everyone from Shauna who coordinated the order and communicated with me to Andrew, the installation expert were helpful, friendly and respectful wearing masks. There was a delay in shipping due to Covid, but that was understandable. I will definitely use them again and recommend them to friends and neighbors. read more

Buxton did a great job on our blinds and shutters. We have a very wide yet short window and they made recommendations for the best type of treatment for the odd shape. The turn time is slow but we were not in a hurry. Very fair pricing. There is no written up quotes, so I had to take notes during the appointment. Also, I was directed to a website to look at or order swatches, I am assuming this is why their prices are low. Overall professional, good service and good quality. read more

We recently purchased a new home and used Buxton Blinds for window coverings in our entire house. The whole experience was great! It is a family-owned business and Andrew, the owner, came over three times to answer questions and show us samples before we made our decision. He met with us at times that were convenient for us, early evenings and even once on a Saturday. He was very laid back, not a pushy salesperson. I never once felt like he had an ulterior motive when he explained the different options. Other companies we got quotes from either demanded a deposit at the consultation then claimed they would beat any price or gave us a price then offered a discount at the end. Andrew did neither. He gave us his best price upfront and it was the best price we could find, he was very reasonable. He gave us time to think and we decided on the composite Norman Shutters. Andrew's son installed the shutters. He worked very quietly, respectfully, and quickly. He did a great job, they look amazing! There were a few minor adjustments that were needed on some of the windows, the shutters would shut too tightly or too loosely but Andrew and his son came by and fixed everything until we were happy with how they all opened and shut. We are very happy. read more

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We purchased motorized shades two years ago and they are still looking as good as new! Thank you Buxton team! If your looking for a professional blinds company with superior quality then call Andrew today! read more

Last year I was looking for a blinds company to install shutters in my home, and contacted several businesses. Buxton Blinds was one of them, and I can't begin to describe how fortunate I was to have chosen them. Most of the companies I contacted, I contacted and found on the internet. Buxton Blinds had done the blinds for another home in the development and had a sign in front of their home. I figured I should give them a shot. The owner himself came that same day, on a weekend, and gave me a quote that was significantly more affordable than the other bids while offering higher quality shutters than the competitors. Then on the day he gave me the quote he came back and installed temporary blinds at no additional cost! Unheard of. A few weeks later the shutters arrived and were professionally installed by Gentry, one of the owner's sons, and another employee. This is a family business, you see. He installed the window coverings and for every appointment Buxton Blinds has been on time to the minute. When they say they'll be there, they're there - which is refreshing in this day and age. The shutters look just as beautiful today as they did a year ago, and when I lost the remote to one of our blinds, they sent me a new one, and when it needed to be reset at the source with a big ladder, came out and did it for me the very next day. It's clear to me why they have been in business for so long. Thanks Buxtons! read more

Friendly staff! Very supportive of your vision of your house/windows. My favorite part was that Andrew was very honest, I told him I had multiple consolation appointments with other blinds companies and he respected my answer instead of forcing me to buy from him (when the other companies did). And at the end... He was right! He had the best price and quality rollers I wanted! Also installation was fast and easy! Thank you Buxton blinds for helping me make my house a home! read more

Buxton Blinds - Shades & Blinds Near Me - El Cajon, California

Nice affordable window coverings. There are lots of selections, and the customer service is amazing!

Customer service and quality has been exceptional with Buxton Blinds. I would highly recommend for all window covering needs.

Buxton Blinds was great from the beginning to the end. The person who came out to give ideas for blinds was knowledgeable and very helpful. All the paperwork and communications were very easy. The final result is even better than we had imagined. We highly recommend Buxton Blinds. It is an excellent quality family business, and we are delighted with our blinds. The blinds were not even that expensive. read more

I had left a bad review earlier due to a mistake on both our communications on the job. These guys are the best at what they do and I apologize for my last review of them. they get 5 stars and are worth it. read more

Purchased our smart motorized blinds back in February before the pandemic. We decided to go with this company based on the reviews and interaction before purchasing. The transaction and purchasing experience was smooth. The product came at the estimated time but once the installation was compete, we encountered some issues that are still not resolved. We Specifically chose smart blinds to link to our Alexa. We spoke with the representatives in hopes that they have instructions on connecting them. They didn't offer to come back out and troubleshoot our product, but instead they said that it could be a software issue. After a couple months gone by we noticed that the blinds were not aligned properly when closing, but this was during the pandemic. They haven't fixed the connectivity issue yet and stated that due to the stay at home orders they are unable to go into homes. We reached out to them recently and addressed our issues but still no return call back. It is such a disappointment after investing a lot of money into their product and giving them a business opportunity, but their service doesn't meet up to the expectations. It seems as if after a sale, the level of customer service is no longer there. read more