This place is expensive as f*ck!! They charged me $14 to hem some pants a couple months ago. It was partly my fault for not asking for the price before he punched in my order into the system. But $14 to hem some dress pants, screw that. It's much better to go to another nearby shop and get it done for much cheaper. I do give them another star because their automated system telling you that your clothes are ready for pickup is really convenient. read more

DO NOT GO HERE!! I trusted this place with my Dodger jacket!! And made the mistake of leaving it there for a month trusting it would be there safe!! FIRST OF ALL ANY PLACE THAT DOE NOT REQUIRE MONEY FIRST IS ALREADY A MISTAKE!! Because my jacket was ALOT more expensive than there service!!! They require a ticket!? We are in 2023 we lose shit is that work VERY hard daily!! With real careers! They don't have a secure service. If you lose the ticket it's lost item! The guy was NO HELP! was laughing the hole time. I did file a police report because it was an expensive jacket! So if your smart you'd AVOID this place all together! They don't take responsibility and they obviously don't care to lose customers and keep there hard earned belongings. It's outrageous when I asked to see there camera. And they said it only tracks daily. And this coming from that ponytail mf. Yes I'm mad. But you know what. I believe in karma. And just like I worked hard to have nice things, I will get another jacket. Some people just need it more. And I'm not going to lose sleep because they lost a valuable customer. I don't need them. They need business. And if your smart you won't go here and make the same mistake I did! If you love your stuff enough to dry clean. Go somewhere reliable! And always! Pay first get an up to date merchant that has all the technology to assure you., that your stuff is safe. So you won't have to go through what I did and have someone laugh at me knowing they are getting away with stealing your stuff. ZERO STARS IF I COULD! read more

Busy Bee Cleaners - The jacket I trusted them with. - Dry Cleaning Near Me - Rosemead, California

I came in for the first time today to get some work done on my uniform for my work and i have to say that the owner has awesome with GREAT CUSTOMER SERVICE .He has the lowest prices anywhere in Rosemead Ca .This is a place you can trust with no issues.i so recommend for anyone to come and get there uniform or clothes altered..The best thanks again Joseph .. read more

Busy Bee Cleaners - Dry Cleaning Near Me - Rosemead, California

I have been coming to this place for a long time. Just found out they are under new ownership just this past months. Extremely upset with them! They don't know what they are doing as a cleaning professional. I sent in 3 down jackets and asked them to clean. They did clean if but I believe they dry cleaned them instead of cleaning. They should know how to handle down jackets. All my jackets are no longer having any "Down feathers" inside. They should read the cleaning instruction before they put in the cleaner. Now I need to find a new dry cleaner. read more

The sign says $2.50 for dress shirts. They will charge $3.95 for other shirts which are not long sleeved dress shirts. My mistake since I was stuck with a bigger bill. read more

A WASTE OF TIME AND GAS. I've been having my suits dry cleaned here for a few years. I'm satisfied with the service and the prices are competitive. My beef with this place is the posted business hours are NOT followed. Half the time I drive there they are CLOSED when they are supposed to be open. As such, I docked two stars from what would have been a 4 star review. Posted hours set up a customer's expectations. Not following the posted hours is disrespectful to customers. I need to find a new and reliable dry cleaning service. read more

I was so disappointed with the level of customer service with this business so much so that I am writing this review almost 2 hours after the worst interaction with a business I have had in some time. First, they tailored 2 shirts and pants for me and the sleeves of the 1 shirt was not tailored correctly it was too short and 1 pair of pants the waist was too tight. I took both items back to show JOSEPH what the issues were his response was it was my fault because when he marked the shirt I agreed to the length of the sleeve but he did note that the shirt while on me did not fit correctly. He said it was my fault and I asked how long he had been in the tailoring business he said all my life. I told him you are the expert and not me. I paid over $160 in less than 3 weeks for repairs and was really hoping thought I found a good tailor instead I found an owner that wants to debate customers then have his wife say to take my mommies advice and go to another tailor. She also said asked how much I had spent and I said over $150 she said you think that's a lot of money and I said yes I do. She then said I was not welcome there any longer because of my debate with her husband. Joseph then said I should find an on-site tailor who I can pay more to do a correct job. He then said we only do cleaning minor alterations and minor repairs. I said why not convey that upfront instead of taking work you job out and is done poorly. Well, I did find out who wears the pants in that family and let's just hope they are tailored correctly! I thought about my initial 2-star review and gave it 1 too bad I can't give it zero. Based on the photo I posted of the shirt that was tailored poorly because according to Joseph it was my error for okaying the marks he placed on the sleeve. I guess working in the cleaning in the tailoring business for his entire life according to him gives him zero experience in seeing potential problems in alterations. You can sit at a desk in an office for 40 years and only know how to show up for work. Thank God he's not a brain surgeon he would say well you drew the line nurse so I just cut on the line so it's your fault for the patient's demise. Poor customer service poor quality of work and spouse with no business etiquette. read more

Busy Bee Cleaners - Dry Cleaning Near Me - Rosemead, California

First time I've used this place, and it was a great experience ! Very professional. It's literally down the street from where I live, so I don't know how I've missed it. I will definitely be brining my husbands clothes here for dry cleaning. read more

The worst. Lady got mad because I was still able to see a stain on my jersey, she said i was too picky that she couldn't see anything, then started asking other costumers in line for they're opinion on the stain she supposably couldn't see, but costumers were also able to spot it, if you're paying for your clothes to be cleaned, there was no reason for her to be bothered if I wasn't happy Can't wear a dirty dodger jersey around Smh. Great costumer service right never again. read more

UNDER NEW OWNERSHIP. I have been coming here for months and was so happy with the quality of service and price. However, I came in today to find that they are under new ownership. The owner is incredibly rude and charged me double what I was paying before. I am never coming here again. So disappointed. read more

I had a 3/4 length wool coat, 2 overcoats, and 2 silk dresses that desperately needed to be dry cleaned. Who needs wool coats in the summer? And if I wanted to get the sweat stains out of the silk dress I wore to my friend's hot/humid/North Carolina wedding so I could wear it to my OTHER friend's hot Yorba Linda outdoor wedding this weekend, I needed a dry cleaner, stat! On Tuesday, I finally decided to go to the Busy Bee Cleaners that's on my way home from the office. The woman who took my clothes was absolutely lovely. She took down my phone number and automatically recognized it as a San Jose area code. We had a quick conversation on where I was from and where I worked as she looked over my clothes, and once she was finished, she showed me the total I would pay when I came in on Friday. I wasn't paying attention to the breakdown, but it was $55.85 for everything. Is that even a reasonable price for big wool coats and silk dresses? I have no idea. I just nodded and left. I came back on Friday and looked over my clothes--they felt and smelled clean. No damage on anything. And once I paid, I got a frequent-buyer VIP bonus card ($2.79) toward my next dry cleaning round. I asked how much to dry clean shirts, and I was told $2.50 (or was it $2.75?), which isn't too exorbitant, I guess. If you only have a couple of shirts, pay in cash, because there is a 50-cent fee to use credit cards for purchases under $10. Cleaner Hours (from my pick-up ticket): M-F: 7AM-6:30PM Sat: 9AM-5PM Sun: Closed read more

I've never wrote a review about a non-food service place, but as I was going through my list, I realized that I should try to promote all the businesses in my hometown. This cleaners place has never once let me down. I've brought many dresses to be dry cleaned here. They're always on time, the price is reasonable, and the quality of their work has never faltered (at least for me it hasn't). I've gotten clothes hemmed here and not once was it "too short" or remained "too long." I guess the added bonus would be that the owners are always friendly. I'm not so sure if they have a 1 hour press service, so you should probably call about that. All-in-all it satisfies all my dry cleaning needs. read more

-Friendly service. -Clean, organized interior. -She uses a digital ticketing system that, I believe, links to your own profile linked to your phone number. It's printed on a nice receipt, legible, and with prices and services clearly stated. Farewell carbon paper duplicates. -My dry cleaned dress looks good. -My alteration came out good too! I brought in my Halloween costume because the tulle on the neck was unbearably itchy. She sewed bias tape-type material over the poor stitching and I do believe it worked! I appreciate how she took the time to discuss options with me. :) read more

Don't go when the guy is there RUDE. Instead of me telling him when I wanted to pick up my things up he decided when I was to pick my things up. First time dealing with him. The lady that works there is a lot nicer and friendlier. Then mister RUDE. read more

I've had my clothes dry cleaned here and have only had very clean, well pressed clothes returned to me. I also had some very stubborn stains on my shirts, and the owner was always able to get rid of them when other cleaners were not able to. I was told that he had decades of experience of spot cleaning from very high end Hollywood based dry cleaners. This is my go-to cleaners whenever I'm in the area. read more

The owners are back so the service and quality are back to top-notch! There was some temporary help there for a while - a man and his wife with their baby. They didn't handle things well and they're gone. read more

Been going here for over 2 years. The husband and wife and very friendly. My wife misplaced a dress and thought the cleaners may have lost it so she asked them about it. They kept a very thorough record of what we have dropped off and when to show they did not misplace the item and my wife was satisfied with the answer. The dress still hasn't turned up in the past six months. They have frequent member program. Once you spend a certain amount of money, your next purchase is discounted. Not sure how their prices compare to other dry cleaners. Haven't had a bad experience bringing my family's clothes here for two years. Besides dry cleaning they have also done some sewing for me. Forgot to mention: Told them I wanted to pick my clothes up on Saturday. Without asking, they called me Saturday morning to remind me to pick up my clothes! read more

Got machine oil on my suede TOMS. Went to several dry cleaners and they all said it was impossible to remove. But Paul at Busy Bees removed all the stains. Looks like new. Very satisfied. read more

I live in Pomona now, but lived on the boarder of San Gabriel and Montebello. I have been going to busy bee for a very long time, too long to mention. In fact I was going to call and see if I can get a one day hem and saw this review. The husband and wife who own this business are very very sweet. If you work near the cleaners and need something done please do not hesitate, you will not be disappointed. You can use your ATM, but needs to be over a certain amount or you will be charged I think .50 cents. Call to verify. read more

If there was a zero star option I would utilize. Place was late with clothes. A day and a half to be exact.

Wouldn't recommend this place to anyone. Came in today, had an emergency and needed a same day press. Not a cleaning. I told the owner that I would pay double if he took care of me, but I guess customers are not a priority. Will highly recommend everyone find somewhere else. My business nor my money are not welcome there. I'm ok with that. read more

Great cleaners friendly and professional nice owners. Very accommodating been coming here for 5 years.

First time trying this place and my last they don't how to follow instruction I ask for dry cleaning and the washed it

We have been going here for more than ten years, even before it changed owners. We started going here after my husband's shirts were ruined at several cleaners. This is an organic cleaners and they do the work on site. Our orders have never been late or damaged and the husband and wife team are always very nice. I've had several alterations done and she did a wonderful job on all of them! read more

Love this place. They do it right -- every time. I never have to iron my shirts to touch them up anymore, which is what I used to have to do after going to other dry cleaners. Great, friendly service. read more