They went above and beyond in every way! Also, our bus driver was a total sweetheart. Definitely…read morerecommend them.

Great service, communication was spot on had no issues booking bus arrived on time was clean and…read moredriver was professional.

First time with Bolt and I'm done!! I boarded the 6:30 a.m. bus to New York. The driver wasn't…read morefriendly at all. That's fine. I don't need him to talk to me but when I take other buses, usually they at least greet the passengers. Not this guy! The bus itself isn't even that comfy. I had always heard such good things about this bus, but not sure I can say anything good about my experience. It's cheap and they made a brief reststop break (15 minutes) in Delaware. Anyway, the bus is freezing cold and I thought maybe it just takes awhile to warm up. Hours later and not any better. It's literally 20 degrees outside so heat is needed on here! Someone went up to ask the driver about turning up the heat. He ignored her and mumbled something about it's having technical issues. Smh! As I said, I'm DONE! Let me go put my gloves back on before I get frost bite!!!

DC to NY on 5/31/11…read more This is an honest review with both good & bad. The Bad: 1) Upon arrival at Union station there were 3 lines to get on the bus. A,B,C none which were marked. A was let on followed by B in an orderly fashion but C was a Free-For-All which sucked if u got there early & had someone in the back just run up ahead of you. 2) Not all seats have outlets OR footrests. You will need these footrests as the leather seats have a slight downward slope to them which was extremely uncomfortable causing you to edge forward. We had neither convenience in our seat row. 3) Nothing was shown on the TV's 4) Bathroom had no light at all. 5) getting luggage off is another Free-For-All 6) There was no rest stop to use a proper restroom or stretch your legs. The Good: 1) Allowed to show confirmation via smartphone. 2) AC was comfortable 3) Bus appeared clean & relatively new. 4) Seats are reclinable and armrests lift although there is zero lumbar support on the Leather Seats 5) Overhead storage wasn't bad. 6) Back of seat has drink holder 7) FREE WiFi if you can get it to work. 8) Price was good for what you get Overall Verdict, worth the $ if you know where to sit & are prepared. My personal experience is why I gave a 3 star. If we had gotten a good seat it might have been four. The zero light in the bathroom & unorganized boarding process would still make it only four stars. Check my pictures I uploaded some of the back of the seats as well as what the NYC drop off point looks like.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

I took it from nyc to DC on an overnight bus. I. Think that's the best way to avoid traffic. I…read morethought it was a good experience. Drops right off in the train station. I brought a pillow and sat by the window so I could sleep. I didn't see a power outlet near my seat on the upper deck. But I brought an extra battery which I would recommend. This was a smooth trip! Drivers were nice as well.

I guess this review will be more about the actual bus stop than Megabus in general. Like most will…read moresay, when dealing with Megabus, definitely remember that you get what you pay for. If you set low expectations, then (hopefully) you will not be too disappointed. While I have not frequently used Megabus, I really appreciate that DC's Megabus stop is actually inside of Union Station. Well, it's on the uppermost level of the station, but you get what I'm saying. From my understanding, many Megabus stops typically are located in random parking lots and on sidewalks next to busy streets, so there is a little comfort knowing that you do not have to deal with this in DC. Maybe, you'll have to deal with this for your return trip. Also, since this stop is in a station, passengers will not be greatly exposed to the elements, like rain or snow. I thought Union Station had adequate signage for getting to the general bus departure area and knowing in which line to wait for the bus. If there is any confusion, this station has an attendant to ensure you wait in the correct line. Since the station has a monitored line and designated parking spaces for specific buses, the line moves in an ordered manner once the bus arrives. This is a much better option than having a massive crowd where the majority of folks are trying to get on the bus at the same time. While I do not anticipate taking Megabus on a regular basis, I think it's a great option (at least in DC) to take a last-minute trip. Something like doing DC-Philly by bus, and Philly-DC by train might be a great option if you want to save a few bucks and can book your tickets in advance.

Swift Limousine is our go-to company for all our transportation needs. We had a large group event,…read moreand the driver arrived promptly, with plenty of time to spare for the loading and unloading of the passengers. The vehicle itself was immaculately cleaned and well-maintained; the driver was also super friendly and kind, and was a very safe driver! Swift also offers airport transportation, corporate transportation, meeting & event transportation, charter rentals, hourly car services, private city and brewery tours, in addition to their group transportation services. Communication with this company is seamless, and they are very reliable. You won't be disappointed! +great safe driving! +prompt and wonderful service +reliable!

We had an amazing experience on our trip to Charleston, SC. Dwayne was our driver and he took good…read morecare of us.

Naylor Road has a Metro station. It has lots of busses. Very good to make a bus transfer. Good…read morestation and pretty clean. There's usually not a long wait. Busses come here. It serves the Green Line. This is a pretty good place for making a bus transfer. It has lots of stops outside. There's also plenty of parking. Area outside of the station is questionable so you should stay close. The station is pretty clean and safe. It pretty much is a typical station with access for busses. It's another stop on the Green Line. This is the last stop before entering DC and trains will go into a long tunnel.

Good bus route but every questionable. Here my review…read more Bus service in the beginning was great from Naylor Road station up to Sliver Spring Metro Station. The pass 4 years bus route change to Archive Navy M Station. I use to go down town to hop on the yellow line to go to work. By the time bus wood be packed. Before rush hour. RUSH HOUR: alway packed not a seat to find. You need to start at the Archive Metro bus line to get a seat. 36 bus route alway full. Don't like it. Kid in south east wood peach bottle, egg and more at night. No police around. Metro bus driver wood pass when they see kids at the bus stop. Sometime fight wood break out on the bus. At night the bad time to ride the bus. For me if you have Metro Access us it

We have used this service for many years without complaint. Today was the first time it was late…read more Staff informed us in advance of the delay which was nice. Great driver made up for his late arrival by getting everyone to their destination in a timely fashion. Seats are comfortable. Large luggage goes underneath the bus once you check in with the driver. Food and drink is allowed. Just clean up your mess when you're done. Bathroom facilities on board.

I couldn't recommend Peter Pan less. It is a horrific experience for everyone involved. The staff…read moredoes nothing to help customers, and the customer service is abysmal. The person next to me on the way to New York VAPED ON ME and caused an allergic reaction. It was so deeply unpleasant, and Peter Pan's unwillingness to do anything to help the situation ensured that I would never go back. I'll walk if I have to.

I recently booked with Culdesac Chauffeur and was so pleased with my experience…read more I had not seen my sister since pre-pandemic. Once everyone in my family was fully vaccinated, we began to plan the long awaited reunion. Since I wasn't entirely sure of her schedule, I wasn't able to book until the day before we needed the driver so I was very happy that Culdesac was able to accommodate. From my initial phone inquiry until our drop off, every interaction with the business was professional. During my first phone call, I was able to book a driver for 5 hours to take us to a winery in Virginia. The winery is located over an hour away, so it was nice to be able to relax and not worry about driving. Everything was pretty seamless. Our driver (Rachid) was so professional and even arrived a few minutes early. He was a safe driver, kind and accommodating despite the non-stop storytelling and giggling between me, my sister and a childhood friend throughout the entire ride. Their pricing was upfront and pretty in line with quotes that I received from other businesses as well (and pricing was pretty transparent which I appreciate!) Thank you Culdesac for helping us make a very special weekend, safe and stress free.

A group of us was visiting Washington, DC for a hockey road trip…read more Two months prior to my trip, I emailed Culdesac, along with 2 other competitors for a price quote. Culdesac not only contacted me the same day, but they were the only ones who provided me with any form of communication, and I've yet to hear back from the other 2 companies. That alone catapulted Culdesac to 5 star status in my book! I had 11 people in my group and was suggested a 14 passenger Mercedes Sprint Van, picking up from IAD to downtown Washington for $275, which included tax and gratuity. I believe I spoke to Sammy, who was very helpful and friendly. Fast forward to February... The day before our trip, Sammy called me to reconfirm, and sent me our driver's name and number. A hiccup happened to our trip, and I sent Derek a text to come to the airport earlier than we agreed upon. Culdesac called to verify we needed an earlier pickup, Derek kept me in the loop of his transit time, and he came to the spot we told him we were at. Super professional! We decided to use Culdesac to take us back to the airport. Again the day before, I got a call and email reconfirming my pickup at 1:30 pm. We were told that Derek was going to take us back, but unfortunately a hiccup occured where his appointment was going to run over, so Derek texted me that someone else will pick us up, and not to worry. A few minutes after the text, Culdesac called me to say Derek was being replaced by Sam, and they texted me his number. Sam arrived at 1:15 in a 20 passenger van, just as nice as the Mercedes Sprinter, and even newer! It was also handicapped accessible, which was a good thing to remember if someone was disabled. He was just as courteous and got us to the airport safely and quickly. I honestly believe this company deserves 5 stars. They were professional, easy to get a hold of via email and phone, and communicated with me from start to finish. They charged my card after the service was completed, and the tip and tax was included in the fee. I would gladly use them again if I am back in the DC area.

Tour starts out at the African American Civil War Museum and Memorial - where you get a strong dose…read moreof civil war education. Dr. Frank Smith came out and personally provided us with a tour of the museum. Juanita was our DC in Black tour guide - very friendly, bubbly personality and a wealth of information. We toured historic U Street, Howard University, Frederick Douglass home, MLK, and much more. The tour took about 5 hours. We learned so much and thoroughly enjoyed every minute.

In summer of 2017, we had our family reunion in D.C. The highlight of the reunion was the DC in…read moreBlack tour. More than 70 of us took the DC in Black bus tour. All of us gave the tour a hardy thumbs up. In fact, everyone said that this reunion was the best so far because of the tour. The staff's professionalism (Juanita) in putting together the tour, her grasp of the logistics, and her knowledge of DC sites made the tour a roaring success. Besides the actual touring of the sites (especially the Frederick Douglas house), all of the reunion participants were very impressed with the lunch that Juanita recommended. Delicious soul food (not to mention the large portions) put the right topping on an excellent tour. I highly recommend this tour for anyone who is interested in Black History in America and who enjoys an entertaining time with informed, professional tour guides and friends. Patsy P.

I love tea, so I am always looking for new ways to experience. So when I got the opportunity to go…read moreto Tea Around Town, I had to take it. The experience started off rocky. We had a 12pm tour that told us to arrive 15 minutes early. The bus did not show up until 12:05. It wasn't a long wait but it was 30 degrees outside. Everyone on the bus got there early and the bus was late. Once you get on the bus, they tell you which booths to sit in. At your booth, they have the food already set out for you. Each person gets 4 finger sandwiches, a crostini, deviled egg, 4 desserts and 2 scones, if you do the petite tea experience. I found it to be a good amount of food, I did not leave hungry. The food is not incredible quality, but for being on a bus, I found it pretty good. Like the sandwiches were a bit dry, but overall tasty. For the teas, each person gets a travel tumbler (that you get to take home) that they put our teas in. They gave each of us 5 different teas to try throughout the tour. The flavors were pretty good, I enjoyed all of them except for the raspberry hibiscus. The bus takes you around the national mall and then onto other parts of the district near the mall. The narrator of the tour does give you some facts and points out different significant places that you pass. They also sang us a few songs while we were driving. The driver did a good job, though at times it was hard to eat and drink while the bus turned or started/stopped. The bus itself is a bit worn in parts. Some of the seats had stains, the floor was coming up in parts. It could use a little maintenance. I'm glad to have gotten to experience the tea bus once, I don't think I would do it again. I do think it would be a fun experience to take someone from out of town to do.

DO NOT DO IT!!!!! This business, with its "F" rating on the Better Business Bureau, should be shut…read moredown... You should read the Google reviews in order by newest - ALL ONE STAR. I was left, all dressed up, a mother in tow, sitting on the sidewalk on Pennsylvania Ave in DC, bc this pathetic con job left us stranded there. We had tickets for the "fancy" noon sightseeing bus. They told us to be there at least 15 min in advance. Dozens of ladies dressed to the nines - Derby hats and all. At 11:46, they texted us: Bus broke down. Trip canceled. ON MOTHER'S DAY. I should've listened to all the bad reviews. Holiday ruined, especially for the many women I talked to who drove in from up to 2 hours away. Tea Around Town should be ashamed of themselves!!!