I called this service to help an elderly man in need of a ride to the local grocery store. After…read morecalling once the phone rang about 6 times before I decided to hang up then try again. On my second time trying to call the phone rang about 5 times, then a representative answered. After giving the reason for my call, pick-up location, and destination I was told the wait would be 45 minutes. That's a fairly long time considering that I was only 5 minutes away, and the destination was a short time away as well, but I decided to wait anyway. After waiting about 20 minutes, the elderly man decided to cancel the taxi cab pickup. When I called the company back they seemed unbothered by the cancellation. Not as if they should seem bothered, but it just seemed as if they were happy to have the pick up cancelled.

Amazing taxi service with 5 star class. I needed a ride to the airport from Laurel at prime time…read moretraffic.The cars are clean and lovely- like a limo. They never smell of cigarette, etc. Also you can pay with credit card.  Super reliable and on time. I will never call any other cab company again. These guys are the best.

Service was great, on time, with no hassles at all. Will definitely call them the next time I…read moretravel.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!

Outstanding customer service. They only offer online booking at…read morehttps://turo.com/us/en/drivers/7495552 for pickup at BWI Long Term Parking Lots.

From the owner: EST 2018 Online booking only @…read more turo.com/us/en/drivers/7495552 We’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.

301-256-1893 & 240-360-7303 BEWARE WARNING DO NOT CALL So…read moreI call this cab service which is owned and operated by the driver and the conversation was shady from the start asking weird questions like who is in the background etc. Anyway give him the address he says 10 minutes and never shows up. I call and he picks up his phone and says nothing. Call again and he disguises his voice. Very Very weird. The phone number 301-256-1893 is the number you call and gets forwarded to a 2nd number 240-360-7303. I start doing searches on both phone numbers and read some BEWARE WARNING etc. Thank god he never came after I saw the comments. Thank you lord. Becareful and avoid this monster is bad news.

From the owner: Open 24/7. We accept all credit cards without any surcharge or fee.read more

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

I live in VA but was leaving my car at a friend's apartment who lived near BWI. I needed to get…read morefrom the apartment complex to BWI. I've never used Uber or Lyft and really don't want to... heard a few horror stories and I watch a lot of Law & Order. :) I hadn't taken a taxi in over a decade either but I got on Yelp to see if I could find a good one. All Star Taxi had about 20 reviews and all were 5 star. Soooo.. I called them up and reserved a taxi to pick me up on the day of my departure at 0830. Easy peasy. Well... good ol' DC traffic had me running late that morning. Called them en route and asked if I could bump up the pick up time to 0845. I got there about 0835 and the taxi was there about 5 minutes later (5 minutes earlier than the new requested pick up time). It was nearly a month ago, but I believe the driver's name was Chris. Chris loaded all my luggage for me and had a great personality. He was polite, funny, and easy to have a normal, not forced, conversation. I was leaving for 3.5 weeks so I brought my bananas from home thinking I could find someone who would eat them rather than throwing them out or letting them rot while I was gone. Turns out, he loves bananas! :) Fortunately, for me, his service was stellar... anything but bananas. Many thanks!!! I highly recommend All Star Taxi!

On time and friendly, affordable service. Transport from Randallstown to BWI Airport.read more

Brian truly delivered an exceptional service on our wedding day. When they say "Personal Touch,"…read morethey really mean it because it genuinely felt like he is a relative driving us to the courthouse and later back home. Brian was warm, punctual, and extremely professional, and his kindness, thoughtfulness made our day even more special. BTW, we also want to thank your wife for the beautiful decorations inside the car. We are so grateful for your wonderful service, Brian. We highly recommend them to anyone looking for a chauffeur who goes above and beyond. Will catch up soon!

I needed a driving service for an upcoming surgery, and found Brian on Yelp. So glad I did - he was…read morevery communicative when scheduling times for my surgery drop off and pickup. He was prompt. And he was even kind enough to help me walk up the stairs to my front door after my medical procedure. I highly recommend Brian, and will definitely reach out again for future service. Thanks!!

When it comes to my transportation needs I'll always choose Benz Transportation!…read more I enjoy the option to be able to choose my riding experience when it comes to listening to music, setting the scene or watching something to make the time go by. Cleanliness is always a plus! I appreciate the prompt and consistent communication if an issue was to ever arise during my reservation! Nate is a very dependable driver! I can't recommend him enough!

Ben was awesome, taking on the first leg of our travel to the airport. Someone left headphones and…read moreBen was kind enough to hold on to them until we returned. Well worth his price and I hope to use his services again in the future.

I worked with Sayeed to transport my 15 year old daughter and her friend from BWI airport to a…read moredowntown Washington D.C hotel for the 2017 Girl Up Leadership Summit. I was extremely nervous but Sayeed and the driver, Ali, were so kind, helpful, and thorough. I must've called Sayeed a half dozen times with questions that were met with reassurance. Just as he promised, he sent an email the night before their flight, tracked their flight and was there early as the flight arrived early, called me to reassure me that he had contacted the girls, and then contacted me again when he had safely dropped the girls off at their hotel. Not only were they affordable, they accommodated a nervous mother in every way that they could. The girls also said that the driver, Ali, was extremely kind and professional. I would highly recommend BWI Shuttle as your go to for a car service. We will certainly be using them for our future trips to the Baltimore/D.C area.

If I could give zero stars, I would. Rude customer service representatives and a misleading name. I…read morehad a safety concern regarding the airport shuttle and thought they were in charge of the airport shuttles. The representative rudely accused me of lying when I said I had googled "BWI airport shuttle customer service" and this company's number was the first number that came up. After I told the representative I did not want to continue the conversation and ended the call, I received repeated calls from multiple numbers, including the main numbers and then the representatives' personal cell phones. They would call again immediately after I declined the call, and this persisted until I blocked them. I blocked several numbers, but additional calls kept coming in from other numbers. I did not consent to this repeated contact; this behavior is considered harassment in the eyes of the law. Disgusting and unprofessional behavior. Please do not give this company your business, ever.