Matt and his crew did an incredible job. He even went above and beyond and helped fix another issue…read morein the house. Thank you so much for all you did. Much appreciated

Absolutely top notch, professional and clear communication from start to finish…read more Replaced my crumbling foundation wall for the most reasonable quote, done right the first time. Can't thank their team enough for the peace of mind they have given us by stabilizing this home. Shout to Jada for all her help!

We had 17 windows replaced, and chose WD& M not only for the price but also for the option of doing…read morefull tear-outs. The showroom is nice and full of ideas. Our installation team (Branden and Tim) were top-notch. The job was done in a week. The crew was prompt, communicated well, and competent at their job. Brenda came the following week to finish the trim stain. She was a pleasure to work with as well.

The WD&M team completed three projects for us, a custom vanity in our half bath, new roof and…read moregutters & a full remodel with expansion of our master bath and closet. They were professional, punctual, and delivered excellent workmanship. Everything has held up perfectly, and any issues that arose during the process were promptly addressed. We wouldn't hesitate to hire them again.

Jenna did a great job with our white wood blinds! They look absolutely beautiful. Jenna was great…read morewith communication throughout the entire process and was extremely flexible with our schedules. She offered advice on the best styles and features for our needs. She was also very reasonably priced.

Jenna was awesome. She was flexible and came to measure and had an estimate ready the next day. It…read moretook two weeks to get my blinds and shades in and they were able to install it the next day. They are clean, courteous and most of all respectful of you and your home. I would use them again without a doubt.

A number "1" rating is too high! We signed 2 contracts and 3 addendums on July 12 and July 22,…read more2025. As of today (June 23, 2026), we have been stonewalled with promises and lies with no end in sight. We are considering litigation to retrieve our down payment. Our total contacts amounted to over $50,000. Imagine the number of people that would have been given jobs. I lost track of the number of LIES we were given. Such lies were: we can't start installing siding (stonewall-stonewall-stonewall) until your special front door arrives and is installed, we have all of the material (stonewall). You don't want to wait until you are in your nineties to hire them!

Absolutely the worst company. Half ass job still hasn't finished what was quoted and a total…read moredisrespect for the customer. Will not return calls and totally ignore there msgs. Contacting attorneys now to get this situation resolved.

I've stopped into O'Neils twice now for glass tabletops. They are always very friendly in their…read moreoffice and helpful at figuring out what you need. This top for a barrel bar table was my latest glass need. I have always been happy with them and would recommend them for any glass needs.

Wonderful company. Always do good work and they're so friendly. Had a shower door installed a one…read morehouse and it turned out great. Had big mirrors installed in two bathrooms and that turned out beautiful. I look forward to doing business with them again.

These guys are a five star gem in Fort Wayne. Recently, I sustained a large crack on my windshield…read morethat would prevent any type of repair. I was weary of going with safe lite just because I wanted OEM glass. I looked around and found this reputable glass shop. Carrie the receptionist is amazing. She always follows up and was able to get the exact glass I wanted. They worked with the insurance and I did not have to pay a single dollar. Matt, who was the technician who repaired my glass is probably the nicest glass technician I have met. He came out and reviewed the damages. Also did a throw evaluation of the condition of the car. This shows that they pay attention to detail. I recently took my car out after two days of it sitting in the garage to make sure that the glue had set even though it's likely not necessary. The glass itself looks brand new and the workmanship without any damage. I don't think you can ask for more. These guys have my business in the future if I ever have a window chip or need a window replacement.

Great experience! My car window was vandalized and shattered. They got me in sooner than other…read moreplaces. The staff were kind and very helpful. Having never gone through this before, they made the experience such a breeze! Efficient, thorough, and kind. Much recommended :)

I had a very disappointing experience with this company for a full window frame replacement on two…read moreside-by-side double-paned casement windows with screens. A representative came out and gave me an initial quote of around $1,800. He was friendly and explained that a full frame replacement was the best option to prevent any dry rot from spreading. He also said they would sand and paint the trim around my skylight window. I signed the commitment, but the office never called for the down payment as promised. When I followed up a week later, they had no record of my estimate--the rep had quit and they couldn't find his notes or contact info. They sent out a second rep who apologized and explained the first guy had made a big mistake. The new price was $3,000. He personally promised to come paint my skylight trim himself to make up for the large price increase and the inconvenience. They scheduled the install, but canceled the morning of the appointment (after I had already cleared my whole day) because they hadn't finished the job from the day before. The actual installation went okay, but they used non-paintable silicone caulk even though I told the installer I planned to paint the exterior to match the rest of my cedar house. The install chipped some of the existing paint near the windows, and now paint won't stick to the caulk at all. It looks very noticeable and unfinished. The worst part came after I paid in full. The rep who promised to paint the skylight trim completely ghosted me. I texted him multiple times to confirm our agreed-upon date (I had already bought all the paint and supplies), but he never responded. Since this was offered as a personal favor outside the contract, I have no way to hold them accountable. I chose a small local company because I like supporting neighborhood businesses, and the rep seemed genuine--he even mentioned doing work for my neighbor down the street. Unfortunately, the misleading initial quote, the big price jump, the last-minute cancellation, the wrong caulk, and especially being ignored after I paid have left me extremely frustrated with unfinished work and wasted time/money. I would not recommend them.

Customer service & Employees: -5 If you want the employees…read moreto take out their anger for their wives by tossing 25 pound bundles of shingles, not once but twice, onto your exposed rafters/roof until you complain to them that this is unacceptable behavior, then this company is for you. If you want to store their abandoned trailer for 48 hours after they finished AND you have PAID them, this company is for you. Quality & Value: TBD This company deserves a Negative 5 Rating DO NOT USE

We were quoted for installation in mid-2025. The installation was delayed due to windows being back…read moreordered, and the install day was pushed further "because an integral tool was broken." The install team arrived on time in late November 2025. We had a total of 4 windows due to be replaced. First window replaced was upstairs in a bedroom. Once installed & secured per the installation team I went into the room and look at the window. After gently pushing on the base of the window it pushed out of the rough opening that still had the interior trim in place - hard stop. Grabbed the install guy who reviewed it stating it shouldn't move that way. Obviously. They corrected it. I called the shop & explained the concern with their office staff who sent Jeremy (co-owner out). By the time Jeremy arrived the window was already corrected. Jeremy stated that the foam has an adhesive that secured the window in place. I may not be an installer, but I don't believe securing the window with foam is the answer. Next window installed upstairs. Same install guy says "don't put all of your weight on the window." I gently checked the window - no issues. Fast forward. Three of the four windows installed face the west where the prevailing wind blows with two of these windows in our master bedroom. The room has been SIGNIFICANTLY colder. I checked the windows on a windy day and boom - problem found. There was wind coming from AROUND the window! The sealant around the window was also coming apart after less than a week. I sent an email explaining the concern & specifically requested someone to come out. Jeremy arrived on time and I was not present. My wife let Jeremy in the home who ultimately explained that the "walls are colder than the windows...normal convection of air." Bullshit. After being filled in on the details of the conversation I again emailed the team refusing to sign off on the project. Included were photos & videos demonstrating the issues. They have continued to refuse to address the issue & provide a reasonable fix to the improperly sealed windows. You view for yourself and make your own decision, but I absolutely would not use Window World of Fort Wayne for any work. AVOID WINDOW WORLD OF FORT WAYNE.

I've been a contractor ordering through window world since the week they opened in Fort Wayne…read moreIndiana. I have faithfully bought my windows through them because they were a product that I stood behind for a good price but after being looked in the eye by the new owners telling me the prices will not change that they are set averagely through the nation they charge me an extra $100 $30 per window so instead of 245 per window like it has been set nationally like they told me I now had to pay $365 per window which is a complete rip off because that is high grade prices for medium grade windows I will no longer be purchasing my windows through window world as long as he's money greedy people have their control over it him and his mommy that runs it are destroying this company from the inside out to look somebody dead in their eye and tell them the prices are set nicely and then the final week later out of extra $130 per window is ridiculous and highway robbery you can contact any Window world surrounding cities and states and they are $130 cheaper than Jeremy and Beverly's Fort Wayne Indiana store avoid it at all costs they are trying to recover their losses from their bad judgments and try to charge the homeowners and contractors more money for nationally set window price.. his mom told me on my last nine window order it was 2:45 plus tax per window her son just told me I paid $ 365 which is a different price that I was given.. I will be seeking my attorney's help to recover punitive damages and stolen money. Down below is a picture from my review before this bad exchange a greedy owners took over