The president of the company, Stacey Bushey, needs to learn how to run his business with some integrity. About a year ago i started noticing our laminate floor was lifting at the edges. Stacey came out said he would submit a claim and we would "watch" for anything getting worse. I quote "we take care of our customers. We want you to tell your friends about us. let's just watch it and call me if it gets worse." Fast forward a year, our floor is worse in several places. Stacey gets in a yelling battle with my husband over the phone making it so my husband couldn't get a word out. Stacey stated "your claim has been denied I'm looking right at it." So I called asking for a copy of the claim. When I called and called with no response I called the flooring manufacturer only to find Stacey NEVER submitted a claim. He LIED. I continued to submit my own claim but mannington stated the way their product was manufactured was proper. They never returned my call when I went to question that their product may be made correctly but it's not wearing well. My floor is 4.5 years old and needs replaced. I had Diana come out from contract interiors to give me some help which she assured me she would. That never happened. I had to call and email before I ever got a response. Diana was super apologetic for her boss and his lack of integrity and said she would fix things. She left my house saying she will try to find the year of the product to replace the places she even thought needed it. Once the company had their so called "group meeting" I got an email!!!!! Not even the courtesy of a phone call after everything we went through to tell me they weren't doing anything for me. Not even fixing the bad places. SHAME on this company. Shame on their boss and shame on the people who sweet talked us into thinking we were getting some kind of help. We never asked for a whole floor replacement, we never asked for money, we simply asked for a solution and some help resolving this issue after spending thousands of dollars on our floor that should have lasted. Stacey told us our floor was waterproof and could withstand a bucket of water for 24 hrs with no damage. My floor can't handle my kids spilling a tiny spill without being right behind them with a rag. Never again will I do business with these snakes. Stacey's attitude is nothing I would consider president worthy. I would be ashamed to work for a man with no morals. read more