We are extremely disappointed in our business relationship with this company. Not only did we waste money on our installation, which after several years the floor is lifting in more spot than not. We have consulted with 3 other companies explaining that this is a result of putting our new floor over an existing surface. So, now both floors will need to be removed before a new can be installed properly. After posting this review Zack Coleman decided to address the situation not with me, but with my husband and assumed a tattle tale position. He also called my Husband a liar, stating a conversation never took place regarding us paying another 3k to install a new floor. This unprofessionalism will not be tolerated and I'm moving on to the BBB with an additional review. The company cares only about the star rating and not about the sh$t job floor sitting in my house. Zack you should be ashamed of your professional ethics and others should know how you conduct business before choosing to spend their money on this ridiculousness. Zack entered into a third grade level spat with me only after he saw my review. Who does this guy think he is? Again...they lied... All of our flooring was purchased through Coleman's flooring and they have made zero attempt to take financial responsibility for their mistake, Zack continues to spin this very inaccurate and unfortunate story in his favor. Wish me the best?! As if we'd let you near our home....laughable, I will be posting a copy of my sales receipt and invoice showing all materials were purchased through and from Coleman's flooring, clearly they have multiple people with issues telling the truth at this company, we did not buy our flooring from another retailer as stated. The continued defense and attempt at deflection in regards to both the professional interaction and personal one will be met with push back at every turn both in this forum and in an escalated one, I have zero intention of keeping this as an internet squabble. You are wrong, and the floor is wrong, and Coleman's lied continually about the specifics. The proof is in the pictures. Feel free to show your a$$ some more, I'll gladly match your energy. Hopefully perspective clientele see what they could be subjected to. We have received several new estimates and evaluations, those contractors are also aware of who put the floor in and what has transpired. These people think this is the country club, and it's not. They don't get to throw a tantrum because I'm sharing my experiences on yelp The content of the review is based on our experiences with this company...not opinions. I'll continue to find forums where I can share this story and its continuation. So by all means keep altering your response and I'll do the same. read more