Had a great experience with Burtech Plumbing today. Needed to help my elderly mom prepare for El Niño as she had a basement sump pump that wasn't working and we were worried about rain and runoff collection that could (and would) cause flooding. I saw one of those "Need a Plumber" trucks in my neighborhood and stopped to ask the tech (already working) about his company and "Josh" was kind enough to visit with me and was super helpful suggesting I call the office and make an appointment. I called Burtech immediately -- on a Sunday afternoon -- expecting them to be closed, but no, a kind lady actually picked up the phone! I explained my issue and she made an appointment for the very next morning. After the first two friendly encounters with "Josh," and the on-call appointment lady, first thing Monday morning I had the privilege of having Dave F come by my mom's house -- right on-time! I explained the issue and Dave assessed what the problem was and he knew immediately what to do to troubleshoot my pump. He didn't try to upsell me into buying a new pump or try and re-pipe anything, but rather Dave got right to the troubleshooting and solution. I'll tell you what, if your lucky enough to have Dave come to your home, just know the guy has many many years of experience determining what the issues are and how to efficiently solve them as quickly and cost-effective as possible. Dave understood the problem and worked with me to remedy the issue in no-time. He applied the consult fee to the net cost, just as advertised, and now my pump and drain system both work like a charm. Dave cleaned everything up, adjusted the float mechanism, rearranged the orientation so there were no obstructions and the entire system is completely functional again. I'm all set for El Niño. Bring on the rain! With Burtech you have a solid company of professionals that really know their stuff. Next time I need help with drains or pumps or a water heater, I know exactly who to call -- Burtech. (and I'll ask for Dave!) read more

We knew that our cast iron drain pipes had lasted longer than their normal 50 years so we checked with many plumbers about replacing all of them. Through this process we learned about replacement, pipe bursting, and CIPP or epoxy lining among other things. We chose Burtech Plumbing for the job. And here's why: From the beginning, We had the opportunity to meet with the owner of the company, Bill, and the supervisor, Gino . They were both cordial, knowledgeable, and always willing to help and listen to our comments and questions. Actually we found Everyone from Burtech that we dealt with to be competent, caring, comfortable to ask questions and get answers we could understand. They are professional. They worked efficiently and as a team. During the work progress , if any unforeseen/deviation circumstances arose they found ways to accommodate and came up with good results. And, with Burtech, the price they quoted was very competitive and fair. We highly recommend Burtech Plumbing for any plumbing job, large or small. Kim and Paul R. read more

I recently had a hot water heater failure and needed a quick replacement. I contacted Burtech Plumbing because they had done some previous (minor) work for me in the past. They outdid themselves this time! The same day that I contacted them, they sent out Gino. He was able to replace my 50 gallon hot water heater that day, including bringing several items up to current code regulations. Gino was very professional and had expert knowledge. The failure of the old hot water heater resulted in some water damage, that later required the newly installed hot water heater to be temporarily moved (for mitigation & restoration access). Burtech was very responsive in responding to those needs, and Gino was on-site within an hour or so each time further work was required. I have been in the same house for over 40 years, had the "opportunity" (LOL!) to utilize plumbers many times. Some were good, some not so much, but Burtech is now my "go to" plumber, hands down!. And if you have a chance, ask for Gino - I know I will. read more

I came home from vacation and my water heater was leaking. I know I had to get it replaced ASAP. I was already looking for plumbers before I went on vacation due to the need of replacing my garbage disposal. I had already received quotes from ASI Plumbing and Steven Johnson Plumbing their guys were great but prices were sky high. I was then referred to Burtech Plumbing from a friend who had a good experience with them and said their prices were very reasonable. When I called Burtech Plumbing they said they could come out the next day, the owner Dan showed up the same day and assessed we would need a new water heater, he was very informative. Steven came out the next day, replaced my water heater and installed my new garbage disposal. Steven was courteous, professional and got both jobs done in a timely manner. Plus they were much cheaper than the competition. I will definitely be using Burtech plumbing again for my future plumbing needs. Thank you Burtech!!!! read more

100% Top-Notch Service from the phone call to project complete! At 8:45am my shower handle stripped out and the water wouldn't turn off without shutting off the whole house. Checked Yelp, found Burtech with Great reviews, called, a super nice sounding woman answered the phone on the 2nd ring, she scheduled me for between 10am and 12 (same day), and I got a call from Jaime Lira right at 10am saying he'd be here within a half hour!!! He replaced the cartridge in my shower handle, then I had him clean 2 drains, replace a leaking pipe under my kitchen sink AND a broken off valve handle for the line going to my dish washer. Then he showed me with his pressure gauge that my water pressure was at 130 and shouldn't be over 70-75. I had him replace my OLD main shut-off valve/handle in my garage. EVERYTHING was PERFECT and he was cleaned up by 1:15! I will continue to call Burtech Plumbing if I have any further needs. (And the price was great too). read more

My bathroom ceiling had an inconsistent leak soaking the bathroom on and off for months and the maintenance man and a Bill Howe technician couldn't figure out why. The apartment manager called in Burtech Plumbing to solve the problem. The technician Jaime visited and went to the upstairs unit. He found that the upstairs bathtub was not fully sealed and that the upstairs toilet could rock back and forth! He fixed that and replaced the upstairs tub drain to minimize potential leaks. A few hours after he left, another leak happened - but it came from the bedroom ceiling! Jaime came back the next day, opened up the ceiling and replaced a leaking copper pipe. He also explained why the pipes made sounds every now and then in a way I could understand. Jaime answered my questions clearly and I appreciate that he cleaned up his workspace before leaving. If the leaks don't come back, it will be because of Jaime's help. read more

This past Saturday our pipe that is connected to our hose burst from corrosion and water was gushing. I had to shut off our water and find a plumber to come out asap. I called Burtech first but they were booked up until the folllowing day. After calling 6 more plumbers, all were booked. The only company who could come out wanted to charge a hefty fee for off hour service. I thought we were going without water for a couple days. Within 15 minutes the owner of Burtech called back and said one of his guys (Mike) finished up early and was on his way. Mike showed up in about 20 minutes, assessed the situation and was able to cap off the leak. Great service and I thought the price they charged was very fair and worth every cent to be able to resolve the issue quickly. I turned our water back on and was able to move on with our Saturday. Thanks Burtech for helping in a pinch! read more

This was the first time that I've used Burtech Plumbing. They were able to schedule an appointment right away. Kyle was the service technician and explained how he would check to determine what and where the problem was, gave me an estimate, which seemed quite reasonable. And then he found the problem -- the toilet wouldn't flush properly because of "roots" growing around the wax seal and plugging up the drain -- amazing to see -- I'd never heard of such a thing. Kyle was careful of the unit and the floor tile, cleaned everything up, solved the problem. He also checked the clean-out in the front yard, and checked other sinks, tub, shower, and second toilet to make sure water was draining well. I was pleased with the service -- from the front desk helping set up the appointment to completion of the job -- and feel like I have my new plumbing company for future needs. read more

We were having problems with our downstairs toilet, so I contacted Burtech. They were able to send someone out the next morning - much appreciated! Mike arrived on time to fix our toilet. He immediately diagnosed the problem. I asked if he could also install a new faucet in the same bathroom, and he provided recommendations for the replacement. He had a replacement on his truck but it was not the style that I wanted, so I went to our local home improvement store to pick one up. He quickly installed that, too, and now the toilet and faucet work perfectly. Many thanks to Mike - he was very professional and observed COVID-19 protocols. All of our experiences with Burtech have been excellent, and we highly recommend them. Their services are top-notch, and their pricing is very reasonable. read more

Matt just left my home and not only did he fix the primary problem I scheduled the service appointment for, but he took a look at two other issues within the house and didn't charge me for his time. Fortunately they were quick fixes and he showed me what to do if they happened again. He snaked the master shower drain in a jiffy and we were in much better shape when he left. The price of the service was much lower than I had expected to pay based on quotes from other plumbers. Of course, I would not hope to have to call a plumber again soon, but when I do, I wouldn't call anyone else except Burtech Plumbing. The owner, Dominic, was also very responsive and had me scheduled for service within just a few minutes of my initial email. Thank you, Guys! read more

Water heater took a dump on our way out the door for 4th of July weekend. Called a few others, but settled on Burtech since they are a local company. Call center did a good job of taking my request. Steven Ernst called ahead of arrival like I had requested and was spot on time at 8:00AM on the 4th. No upcharge for the Holiday which made it a little less painful. Quote was written up, invoiced and paid. I left Steven to do his thing, Returned home on the 4th to a brand new install with some upgrades and cleaner routing of lines. Works perfectly and the catch pan will prevent any future water leaks from going into our laundry room. Great job Steven and Burtech Plumbing! read more

I contacted Burtech Plumbing because I wanted to obtain a couple of additional quotes on an issue that needed repairs. I selected Burtech for a quote in large part due to their many great reviews that I read. Eli, the tech that came out for the quote, was knowledgeable, professional and very patient with answering all my questions. I did end up scheduling with Burtech because their pricing was much more reasonable than the other quotes I received. I also requested Eli to return to perform the work since I was quite satisfied with his first visit. I will definitely be using them for future plumbing needs and I would highly recommend them. read more

Max and Jaime were very professional and worked diligently to install a tall 40 gallon gas water heater that had flooded after 22 years . The installation was inside a closet inside the house so the work space was very tight quarters. Many new upgrades were required since the last heater was installed. l received lower estimates over the phone , but l don't know if those estimates would have gone up after a plumber actually saw what the job entailed, that is the reason for the 4 stars. We did receive a 10 per cent discount for being a Veteran and saved over $120 for paying by check. l will definitely use Burtech Plumbing again. read more

We had a leak in the upstairs toilet last week. My husband can take care of simple repairs and this was simple. But, there is a counter that extends over the toilet tank. We decided to go with a professional who could safely pull out the tank and make the repair. I called one afternoon and Jaime came out the next afternoon. He was great, very nice and polite, gave us an estimate and took care of it quickly. He also wore a mask which I really appreciated. Also, I appreciated that he wore shoe coverings and protected our fairly new flooring with a mat. I will recommend Burtech Plumbing without hesitation! read more

Burtech Plumbing was amazing. They were recommended by a plumber friend of mine who does do drain service. I called at 9:30am and they had someone available to be on site between noon and 2:00. I had to call back 30 minutes later to push back the appointment and they were able to reschedule at the time I requested. Jose was my technician and was extremely professionally, knowledgeable and tidy. He brought in his own mat to cover the floor in front of the sink. He was in and out in 40 minutes. They even honored a picture of a coupon my friend had texted me. I would highly recommend this company. read more