Christian does a great job and is very responsive to any concerns I share. He is knowledgable,…read morerespectful, and courteous. A good ambassador for the brand!

We used their services to resolve a problem with an in-ground yellow jacket nest. Initially, Isaac…read moresprayed the area, and told me to wait a few weeks for the insects to die. My sister wanted a different result, so Isaac promptly came back out and removed the nest in his bee keeper's suit! Thank you IPM!

Quick turnaround, professional and informative staff, and the best price of any company I talked to…read moreby a pretty healthy amount. Will be my first choice when I need any sort of pest control treatment in the future.

Very knowledgeable about the this species. Identified my hornets immediately and removed them…read morequickly. Charge was only 200$. Would absolutely hire again for any future needs

I called to inquire about pest control services. It was apparent that an AI bot "answered" my…read morecall. After a few questions, the AI bot did not understand what I wanted so I asked to speak to a live person. As soon as I did that, I was hung up on. I would have waited on hold or left a message if those options had been available. Regardless of how "busy" this company is, their use of an AI bot lost my business. Erik N. Louisville, KY

I signed a paper services and then changed my service control only and a week or so later I was…read morebilled for $4860. I already paid 199 for my first installment for pest control control and they were supposed to come back a couple more times for $70 but there's no way I ever signed a paper for $4860. When the man did come and seal up some spots that pests perhaps we're trying to get in he did not even go inside the house he was there less than two hours. Better Business Bureau here I come.

Cannot rate the job they do, because I never got that far. They have the rudest person ever…read moreanswering their phones and answering questions. The person on the phone literally seemed to be annoyed that I was questioning the price and monthly contract. Do not say contract to her, it sets her off. No kidding. She was so rude I just told her to never mind setting up service. Name brand recognition does not mean quality customer service, at least in this case. Avoid!

Oh, how much I hate having to need a pest control company but how thankful I am that we found Perks…read moreWorX to help us! The tenant in the duplex I own saw evidence of rodents, and after my husband I couldn't get a handle on it, I sought out an exterminator. Perks WorX responded to my Request a Quote via Yelp, and we were able to schedule a time for them to come out within the following days. Come to find out, we weren't dealing with mice but with Norwegian rats (viking rats!!!!), and the exterminator also pointed us to a raccoon living in the attic (ew!!!). I hate that I know way more about both of these creatures than I did before, but I'm thankful that Perks WorX had such information to impart. Their prices were the best I found, and they were able to get our rat situation (again, ew!) under control, and we have a plan for the raccoon. I was also able to text them questions throughout the process. While I hope I don't have to call an exterminator again when another pest situation arises ... I'm glad I know of a great company to reach out to.

If you want an uncomplicated service, this is the company to use. They are doing a bat removal…read morefrom our attic. The inspection happened very fast. His explanation was very clear. Lots of pictures from the attic and roof was shown to us. Invoices arrived via email very fast. Easy to pay deposit online. What impressed me most was their communication!

Hired them to catch moles in my yard. Never caught a single one…read more Much later, they admitted to catching my cat in a fox trap at the neighbor's house. The cat disappeared. It was my daughter's pet through her entire childhood. They would sleep together. She cried every night for weeks. They said the cat was unharmed when they let it out of the cage, which was right next door to us. They said the trap was nonlethal. If the cat was unharmed, why did it never come home? Also, the neighbor said she hired them because Foxes were making noises underneath her house. Everyone knows if a cat is trapped, it will cry until someone lets it loose. Yet she never reported hearing anything. I think they probably used poison, otherwise the cat would have been annoying and loud. Bad, bad people. and liars. Avoid.

I am in the process of buying a home and putting my current home on the market. I asked around for…read morethe best pest control option in Frankfort and everybody recommended Little Hawk. My realtor, people I work with and my friends who are from this area all said they were the best. I was looking to hire them for two pest inspections along with treating my current home before it went to market. Me and my wife have been calling for two days and not once have they answered the phone. I have left messages and they will not return my calls. They obviously don't care about business, especially customer service. I only had a certain time to get my inspections done and had to move on. You have lost a customer for life.

Jack, from AIM came out to our house and was able to show us where the rodents were able to get…read moreinto our house. We recently had a new HVAC system put in. The HVAC installers did a horrible job at sealing the hole they put in the side of our house. The mice appreciated that. WE DID NOT!! THANK YOU, Jack.

We had a small wasp situation on our deck and the owner came out the next day and knocked it out…read more The wasps haven't been back and I'm not expecting them. I think there was a message sent. It's expensive, but that's how it goes when you need someone to do something you can't/won't do. I'm very satisfied with the price for the result.

They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.