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    Black Diamond Pest Control

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Black Diamond Pest Control

    Ant extermination

    Bed bug extermination

    Bee control or removal

    13 More Services

    Cockroach extermination

    Flea extermination

    Hornet or wasp extermination

    Mice or rat control or removal

    Mosquito extermination

    Pest extermination

    Pest inspection

    Pest preventative services

    Indoor pest preventative treatment

    Outdoor pest preventative treatment

    Spider extermination

    Termite extermination

    Wildlife control or removal

    Black Diamond Pest Control Photos

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    Terminix

    Terminix

    (21 reviews)

    Overpriced and extremely poor customer service in terms of timeliness and communication. I used…read morethem for pest exclusion in my home 8 months ago and parts of the work still have not been completed.

    I inherited a termite contract in 2021 through a home purchase. Apparently I get billed in July…read moreFOR APRIL's annual service, because I closed in late June . I have attempted to have this fixed for four years now. In addition, last year, the Terminix man pulled up, opened one trap in the front yard, left a bill for $350 on my front door and drove off! All this caught on Vivant. I called, complained, and they sent someone out that I personally insisted I walk with to inspect all 13+-. This year (2024) I receive a notice in late June early July, about being late on my plan again. I never received a bill until the one that just arrived as late. I called to attempt to fix it again. The local person scheduled the inspection, but insisted I pay first. I went on-line and paid. Twice they have rescheduled my April annual inspection (now into August) without calling and now I'm not available on the random date they picked. And to top it off, they have to call me to reschedule, as no other dates available. So here I am waiting on the same incompetent branch to call me back? No thank you. When I escalate to the 800, they push it back to the branch. It was only after the third call that I hung up did someone from an escalation team call me and inform me there IS a regional over the area. Waiting for the call back! Ugh!

    Fox Pest Control - Lexington

    Fox Pest Control - Lexington

    (31 reviews)

    We ended up buying a pest control service plan with Fox Pest Control after one of their salesmen…read morecame to our door with a fairly confusing offer. When we received the first bill for services we quickly realized we had been hoodwinked. We then allowed Fox to convince us that it is necessary to treat for termites, because our neighborhood shows "increased activity." We subsequently found that termite activity was not found at our home, therefore we canceled that plan. The issue with this company is that the salespeople will do anything to make the sale, justified or not. However, the techs seem to be on the level. The technicians performing the services were very professional and knowledgeable. We kept the plan throughout the summer months and canceled it in the Fall due to tħe high cost of maintaining the plan through the winter.

    Absolutely unacceptable. On a holiday evening around 6PM, a Fox Pest Control representative…read moreapproached me outside my home -- uninvited -- trying to sell pest control services. I declined politely, but then he told me he had "been drinking so much water" and asked to come inside my home to use the bathroom. Seriously? That's completely inappropriate and unprofessional. I told him no, especially since my boyfriend was inside asleep, and the entire situation made me feel extremely uncomfortable and unsafe. To make matters worse, I didn't see him knock on a single other door in the neighborhood. It felt less like a business call and more like I was being targeted, which is terrifying. Fox Pest Control, you need to train your employees better -- no one should ever be asking to enter someone's home like that, especially a woman alone outside. I would never do business with a company that allows this kind of behavior. Do better.

    Tailor Made Pest Control

    Tailor Made Pest Control

    (11 reviews)

    Buechel

    Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

    No call as they stated they would…read more No call as they stated they would. I received the call. They efficiently provided the service. I thought I had squirrels in my home but they confirmed that I didn't. The young man who came was pleasant and thorough. I thought it was overpriced- $300 for less than an hour. It would have been applied to any treatment if needed, but it was a flat assessment fee.

    Black Diamond Pest Control - pest_control - Updated May 2026

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