We used their services to resolve a problem with an in-ground yellow jacket nest. Initially, Isaac…read moresprayed the area, and told me to wait a few weeks for the insects to die. My sister wanted a different result, so Isaac promptly came back out and removed the nest in his bee keeper's suit! Thank you IPM!

I needed a company that treated for bed bugs and IPM was the right business. Discussed fully the…read moreissue and how they were going to treat. Also 5 stars for timely response, bed coverings after treatment and how to proceed going forward. Pricey but you get what you pay for and you do not want the cheapest company when treating for bed bugs. Would highly recommend.

Cannot rate the job they do, because I never got that far. They have the rudest person ever…read moreanswering their phones and answering questions. The person on the phone literally seemed to be annoyed that I was questioning the price and monthly contract. Do not say contract to her, it sets her off. No kidding. She was so rude I just told her to never mind setting up service. Name brand recognition does not mean quality customer service, at least in this case. Avoid!

Very poor customer service. Was charged for services that I did not receive and was never able to…read moreget ahold of a manager. DO NOT USE THIS COMPANY!

Overpriced and extremely poor customer service in terms of timeliness and communication. I used…read morethem for pest exclusion in my home 8 months ago and parts of the work still have not been completed.

I inherited a termite contract in 2021 through a home purchase. Apparently I get billed in July…read moreFOR APRIL's annual service, because I closed in late June . I have attempted to have this fixed for four years now. In addition, last year, the Terminix man pulled up, opened one trap in the front yard, left a bill for $350 on my front door and drove off! All this caught on Vivant. I called, complained, and they sent someone out that I personally insisted I walk with to inspect all 13+-. This year (2024) I receive a notice in late June early July, about being late on my plan again. I never received a bill until the one that just arrived as late. I called to attempt to fix it again. The local person scheduled the inspection, but insisted I pay first. I went on-line and paid. Twice they have rescheduled my April annual inspection (now into August) without calling and now I'm not available on the random date they picked. And to top it off, they have to call me to reschedule, as no other dates available. So here I am waiting on the same incompetent branch to call me back? No thank you. When I escalate to the 800, they push it back to the branch. It was only after the third call that I hung up did someone from an escalation team call me and inform me there IS a regional over the area. Waiting for the call back! Ugh!

My neighbor recently had to have her home treated for termites. The last time my home was inspected…read morewas 17 years ago when I moved in so I thought it was time to have an inspection. I asked for recommendations on our Nextdoor website, and three different people mentioned ALLRITE Pest Control. I called, got an appointment on the date I requested, and met with Jeffrey Bragg. He went into my crawl space for quite some time. When he came out he told me everything looked great . . . . . no termites or signs of any previous termite damage. He was very personable and extremely profesionable. Give them a call if you want an honest termite or other pest issue inspection.

Great company, this company actually takes there time to find your problem, they don't seem like…read morethey need to finish 15 houses. I recommend this company to everyone. Reasonably priced for the actual service and friendliness service you receive

We ended up buying a pest control service plan with Fox Pest Control after one of their salesmen…read morecame to our door with a fairly confusing offer. When we received the first bill for services we quickly realized we had been hoodwinked. We then allowed Fox to convince us that it is necessary to treat for termites, because our neighborhood shows "increased activity." We subsequently found that termite activity was not found at our home, therefore we canceled that plan. The issue with this company is that the salespeople will do anything to make the sale, justified or not. However, the techs seem to be on the level. The technicians performing the services were very professional and knowledgeable. We kept the plan throughout the summer months and canceled it in the Fall due to tħe high cost of maintaining the plan through the winter.

Absolutely unacceptable. On a holiday evening around 6PM, a Fox Pest Control representative…read moreapproached me outside my home -- uninvited -- trying to sell pest control services. I declined politely, but then he told me he had "been drinking so much water" and asked to come inside my home to use the bathroom. Seriously? That's completely inappropriate and unprofessional. I told him no, especially since my boyfriend was inside asleep, and the entire situation made me feel extremely uncomfortable and unsafe. To make matters worse, I didn't see him knock on a single other door in the neighborhood. It felt less like a business call and more like I was being targeted, which is terrifying. Fox Pest Control, you need to train your employees better -- no one should ever be asking to enter someone's home like that, especially a woman alone outside. I would never do business with a company that allows this kind of behavior. Do better.

Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

No call as they stated they would…read more No call as they stated they would. I received the call. They efficiently provided the service. I thought I had squirrels in my home but they confirmed that I didn't. The young man who came was pleasant and thorough. I thought it was overpriced- $300 for less than an hour. It would have been applied to any treatment if needed, but it was a flat assessment fee.

Jeff has been doing prevention treatments on our home for years. He always checks to see what our…read moreparticular needs are for each visit and is helpful in making suggestions for treatment. I would highly recommend him and the Bee Gone company for insect and pest treatments!

From the owner: Bee Gone Pest Control in South Shore KY, specializes in eliminating pests such as termites, bed…read morebugs, bees, cockroaches, and mosquitoes for residents of northeastern Kentucky, southern Ohio and West Virginia. Our local, family-owned-and-operated company is a full service exterminator business. We offer 24-Hour Emergency Service. We remove and prevent all type of bug infestations. Ants, termites, wasps, bees, yellow jackets, cockroaches and many other crawling and flying pests are our enemies. We kill those uninvited guests. We use pesticides that are environmentally friendly to your family and pets. Our company will handle any problem you may have with solutions that are safe and effective for you. Give us a chance, and we promise we will come through for you-that's what we do..