This storage facility saved us a lot of gas money! We were in Central KY for a Bourbon TrailbMini…read moreTrip and puked our 5th wheel with our Harley down. We were here for a week and then back to MI for 3 weeks before we were coming back through to go to GA. My hubby contacted this facility to check cost for a month to leave our 5 the wheel. It was so economical and right on the route down to GA! Thank you Glenda and Missy! Pick up was easy peasy!! Hope to see again in the future, with more bourbon trips!

This facility has experienced 2 break-ins since August 2016. The target in both cases was the RV…read moreparking lot. Vandals did damage to most, if not all RV's and trailers in the lot and the owners response was less that satisfactory.

I had a storage unit that was already pre booked by another Georgetown storage facility. They were…read morenot there when arrived to unlock unit. I called the day before to confirm date and time and still they were not there. I called another unit at a different storage facility, they said they would be there and were not upon arrival. I tried tri-village. The person there was friendly and happy to help. He got me a unit immediately. I would have been screwed had he not been there. Thank you so much for helping! Very clean and excellent security!

About the only time I can get there is around lunch time. For whatever stupid reason, they take…read morelunch for what seems like forever. Instead of having someone cover or just eat at the desk, they lock the doors. I've tried so hard to do business with this company but it just sucks.

Got a U-Haul rental from here. Did an app reservation for 8 am. Get to the location and no way to…read moreget van!!!!! Called u haul and they were no help. After sending me all around town I ended up back here at 9:30 and I was fuming mad. Wasted almost 2 hours and one the phone with U-Haul which was no help. I believe the lady at American Storages name was Marcia but I'm not 100% sure. Explained to her what was happening, this lady had a calming effect and made a nightmare into a pleasant experience. Maybe the customer service people at U-Haul could learn from her. Such a sweet lady, thank you so much for your help and calm attitude!!!