GREAT SERVICE AND PRICE…read more Super thorough, helpful advice and great price. I strongly recommend them.

Leading up to my appointment, communication from Tabatha was really fantastic, on both email and…read moreover the phone. She was so thorough, thoughtful, and reassuring with her answers and questions. I felt very certain that I made the right choice after lots of research. Today, Ryan was our service tech for our first round of annual service and he was incredibly professional, respectful, friendly, thorough, had answers for for all of my questions, and advice for things to ensure a pest-free home. Really grateful for both Tabatha and Ryan's attention to detail and compassionate natures, especially around discussing and dealing with uncomfortable things like pests! Thanks so much, MPM!

I didn't like the fact that they wanted my credit card number. Had to wait a week for an appt. and…read morethe man they sent was super nice but not too helpful. Didn't charge me anything but we still have a rodent problem.

My husband and I hired them when we first moved to the area. All was great when Kevin was coming to…read moreour house to treat for pests. He was so thorough! Then other people started coming to treat around our house and it was never the same again. They would only be here for 5 min and then they'd be gone. How can you do everything in 5 minutes?! We had spiders and stink bugs galore so obviously what the other tech did wasn't working. Then we asked about mice in our garage. We were told he'd be back with traps since he didn't have any in his truck. He never came back. We called and could never get through to anyone. We have dogs and I requested a call before anyone would show up so that we could bring them inside. We were told there was a note on our account to ensure they would let us know beforehand. They NEVER called ahead to give us a heads up. At that point we were over it and had to cancel our contract and go with someone else. If we could have been guaranteed Kevin would be the tech coming out, this review would be 5-stars and without complaint. However, without Kevin this company is not what you pay for. Disappointing.

We've been having issues with our current pest companies, so we started shopping for a new one. The…read moreowner came out before even quoting our monthly service. He spent an hour discussing all of the issues we've seen. Came up with a game plan on how to tackle our pest issues and was super knowledgeable and willing to share what he knew. Our first service is in October, by my request, and I'm really looking forward to working with this company.

Vaco Pest Management has been fantastic with customer service and services. Bryan and his team are…read morealways responsive, thorough, and educational. We learned so much about termites and other pests when he came for our consultation.

There is a reason this company has so many five stars. I…read morevisited my rental property from out of state and noticed "sand " in my garage. A+ was able to identify it by a text photo and then also confirmed another photo was termites They were out treating within a few days The whole process was easy and uncomplicated. I highly recommend this company.

As a real estate broker in town, I get lots of clients needing pest control services. I have called…read moreon Jason many times and he has always taken care of me and my clients. Jason answers his phone and if it happens to go to voicemail he calls you back and shows up when he says he will! Communication is key with service providers and he delivered great customer service!

LNPC always does a great job. Whether it's our dock or house…read more No matter which technician they send the results have always been positive! Solid service and responsiveness

'DON'T GO FORTH WITH GO FORTH'…read more Got a new HVAC system put in Monday....hasn't worked since installation. I call...house not cooling First it was a bad belt motor ...replaced, 2 days after initial install and yet again, not working. After yet another lovely call ...the manager Jason got back to me informing me 'it takes time to start working' (there are 2 separate units for upstairs and down...upstairs unit fine but struggling with the rising heat from below) Still not working. Call Friday at 5:05pm...office closed with hours Monday through Friday 8-5 with no emergency options....unless you're looking to buy services (website stated it closes at 8) they answer....I pretended. Sent a tech out Saturday who found another major coil defect and had to shut the system down completely (90+ degree weather of course) I requested a new unit since there were two major mechanical issues. Despite about $14,000 manager Jason denies request (after not wanting to speak with me) saying they just replace parts .... IN A BRAND NEW UNIT They hope the part will be available Monday I regret not calling Morris Jenkins...open 7 days a week , and on call. My old unit from the 90s had the house brilliantly cool. So now my rescue dogs, my family and my menapausal hot flashes will be awaiting Monday in the heat.

We just had a termite retreat, and the guys who came out were amazing - professional,…read moreknowledgeable, respectful - everything you'd want in a service company. Don't know if I have their names spelled correctly but Yao and Sondai are awesome people know customer service. Have had Ivey for almost 30 years and my satisfaction with them keeps growing bec they care about who they hire. Are they the cheapest guys in town? I don't know and I'm guessing not but their service is on the mark!

I have had the absolute BEST customer service when it comes to Ivey. My parents used Tony for…read moreyears and he very kindly came out to handle cicada killers when our current bug guy couldn't get the job done. Once our contract was done we switched over to Ivey and I will never need a new exterminating company. Tony is incredibly nice, always prompt, and sincerely cares. I had the pleasure of meeting Marty who has gone out of his way to reschedule his day with an ongoing issue we have and Amanda is the nicest receptionist who has been so kind every time I've called. Can't say enough good about this company! Thank you:) -Angelina

Awesome service. Used when I lived in Charlotte NC for 9yrs. Patrick was my technician.. Friendly,…read morethorough and knowledgeable..

We love Drew at Killo! We have been using this service for years now and they are friendly,…read moreprofessional, and effective. Drew is always happy to come out between sessions if we see any bugs.

Jeremy is the man!!!!! He has been working with me for years at different communities and we get…read morenothing but results. He is beyond professional even when residents may give him a hard time. He has great attention to detail and is a true expert in the field. I wish you all could clone him and make 10,000 more. This company could not have a better employee and I for one cannot imagine using another pest control technician...EVER!!!! He deserves a raise and then some. I wish I could give 10 stars!!!!!! Kudos to your company. Great Job!!!

The technicians that come out to your house are very sweet, that is about all you can say that is…read moregood about this company. When I signed the contract with Action. I was told if I had a problem, to just call and they would send someone out. I called the company and asked if they could send someone out, as I had a problem in my yard. (Action is 2.6 miles from my home) She asked me to send her pictures. I emailed her pictures. Her response was it was a lawn problem and I needed to contact a yard maintenance company. Well I found out it was grub worms. Action is supposed to take care of 20 feet from the house. Grub worms are scarab beetle larvae. To my knowledge beetles are bugs. The infestation is right outside both my front and back doors. I returned a email to her asking if they had anything to handle grub worms. I got no response. I don't know exactly how much contract is left with this company but they can have it!