The only company that responded to our request for bids. The entire process was simple with work…read morebeginning as scheduled and finished as scheduled. It was quality workmanship by very polite workers that completed the job as promised. We are very happy with the results and the performance of the equipment. I strongly recommend Citywide for anyone planning a security system.

This is one of the worst service businesses I've ever dealt with unprofessional they do not stand…read morebehind their work. They are not properly licensed to do high voltage security camera installed Buyer. Beware once I found out their install was not done properly. They want to charge 35 to 55% additional to the original price quoted to come out and fix it and not even fix it properly to what was discussed -unprofessional unethical and will never use again.

When we decided to install a system, Erker Security was very helpful in describing about the pros…read moreand cons of different options, and in matching their recommendations with our needs. They were amazingly flexible with the installation itself, accomodating the stepwise process of a home addition. Our system is easy to use, and just right for us.

Erker Security is probably on the pricier side, but in this case you definitely get what you pay…read morefor. In my case there was an issue with my house that prevented an alarm system from being installed 'as normal'. The issue was unknown at the time they sent me a quote for the installation of an alarm system. Despite a lot of surprises in my house along the way, they still honored the original quote. They went above and beyond to get the system working as intended. Among other things, they came to my house three more times then they expected to (including coming once after-hours), and they added some additional equipment to the setup that they did not charge me for. All the workers I interacted with were extremely friendly and personable, and the steady communication from them at every stage of trouble-shooting the issue was amazing. I never felt like I was in the dark, and I never had to struggle to get into contact with somebody for an update. I couldn't recommend Erker security enough - if you work with them you won't regret it!

I'm disappointed with Vivint for a number of reasons. First, the sales practices seem very…read moredeceptive. I had an associate show up at my house and offer a discount to install the system if I would become a "model home". However, it seems like that was essentially BS. I calculated the cost afterward of just buying the equipment individually and installing and it would have been less overall. Turn these people away if they show up at your door and do your research!!! I had been planning on getting a security system after recent vandalism on my street of several cars, but I regret buying Vivint now. In addition to the sketchy sales practices, I also think they up-sell their equipment. I was told the cameras were such high quality that I could zoom in and still clearly see the picture. Not true at all... even after upgrading my internet. The picture is okay, but not great or crystal clear like advertised. They also botched the install on my one camera, and it's so low that you can't see anything if a vehicle is parked in my driveway, making it useless. I was also sold a better door sensor than what was actually installed. Lastly, I was told my system would work via cellular service if my WiFi went down, which also doesn't seem to work as the whole hub just seems to disconnect without WiFi. Thankfully I haven't had to test it in a true emergency. To top it off, I asked the associate before purchasing about potential price increases in the future and was told my price for my service would not go up. Well, you probably guessed it... prices are increasing. And to make it worse, I recently purchased an Alexa Echo device, seeing that it was compatible with Vivint on the Vivint app. Well, it turns out that they discontinued their "partnership" with Alexa, but they haven't updated that throughout their app/website yet. I'm really annoyed, since that was a big reason for me purchasing the Echo. I am seriously thinking of just canceling my service with Vivint, and trying to sale off the equipment. However, apparently trying to cancel your service with them is just as difficult as everything else. Overall, I would recommend just going with another home security company. Otherwise, do your research thoroughly to ensure this is truly the company you want to be stuck with for a long, long time.

I've been a customer for Vivint for over 2 years. It has been the biggest mistake I've ever made…read more Absolutely terrible customer support, terrible non working equipment. I am still paying for the over priced non functioning system. It has been an absolute nightmare dealing with this company. They will not replace or repair their equipment without you paying for the extra warranty. They will also charge you for someone to come to repair their defective equipment. Stay away

We had 2 office computers down and could not print our invoices. This guy comes in.....LOL...like…read more(NEO) from the MATRIX....and sat down at our main computer.....did some clicks, got up, went to the other PC...clicked some stuff, then went over to our printer...turned it off, and cut it back on.......IN 2 MINUTES, WE HAD 25 INVOICES PRINTING!!!! WTF!!!??? 19 minutes at most....YELP, and YEP, U biz with small PC issues, or home office ppl, hit these guys up! I meant to give them 5 stars but this YELP app is trippin...(sorry WMT) u guys are the IT dudes, get them to fix that YO~

From the owner: We are a (Disabled-Veteran) Owned St. Louis based IT Support company operating as an MSP (Managed…read moreService Provider) who support Windows PCs, Macs and even Linux machines. We are currently working on Windows 11 Upgrades due to Microsoft ending their support for Windows 10, this coming October. We service the St. Louis surrounding area in a 30 mile radius. We do offer remote support or we'll come to you, pick up your device and deliver your device when the service has been completed.; veteran and first responder discounts

Super convenient...affordable and friendly service. Helped me reprogram both FOBs, saving $$$ from…read morewhat the dealership was asking! Best around for prompt and courteous service.

Very prompt and professional service! Talked to the owner on the phone and he was extremely…read morefriendly and outgoing. Tech arrived in less than 30 minutes and quickly unlocked our car for us. Would definitely recommend for on site services.

Great customer service they answered all my questions!! Make your appointment ASAP!!!!!read more

The people that work there are incredible. Very professional and easy to work with - highly…read morerecommend!

ABF Security is the BEST!!! They make you feel like family!!! I have know the Polizzi's since the…read more90's and have loved them and their business since then!!! I worked for them in the 90's while in college and they treated me like I was a member of their family and still do to this day! Joe and Mike Polizzi were great BOSSES!!! I would work for them again in a minute! Thank you for allowing me to work for you, go to college, and raise my daughter at the same time Joe and Mike!!! You were so understanding and helpful when I worked for you!!! Thank you and enjoy your retirement when the time comes!!! Their Central Station runs like a well oiled machine!!! I learned a lot about security systems and how they work during the 5 years I was employed with ABF!!!

I used this company solely because my landlords at the time had them install a fire monitoring…read moresystem. The installation and equipment were significantly overpriced, roughly triple the cost of other providers. From the outset, we encountered ongoing issues: technicians were dispatched multiple times to fix problems, but the issue remained unresolved. I was billed for an invoice and for a monitoring service that did not function. My calls to obtain results went unanswered. As a result, I stopped paying for a service that was not working. The account was subsequently turned over to collections, despite my continued attempts to contact both the company and the collection agency. I am now facing a lawsuit for over $6,000. This dispute could have been avoided if the installation and service had been performed correctly from the start.

Excellent customer service & rates! No surprise or hidden fees. Prompt & thorough. Feels more…read morepersonal than working with the larger alarm companies.

From the owner: Sales, Service, & Installation of Alarm, Camera, and Communications Systemsread more