Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

Do NOT under any circumstances take your phone here for repair. Took an iPhone here that had a…read morecracked screen. Literally two months later the screen went black and wouldn't show any signs of life. After taking it to Apple for inspection, they told me this store damaged the inside while repairing the screen. I took it back to the store and they tried to charge me again to repair what they damaged. If you have an iPhone, DO NOT TAKE IT HERE.

My iPhone broke and I did not have it backed up to the cloud. Apple said recovery was not possible…read moreand there was nothing they could do. A Verizon General Manager recommended Jerry at eTech Solutions. He fixed what others said could not be done and offered great customer service while doing so. eTech Solutions is Five Star and First Class. I highly recommend!

Jerry was sensational! I was a walk in, and he stepped up immediately to sort out my phone…read moreconnection problem. He was patient and thorough, and full of fun and personality. He tried a variety of approaches, even taking the time to call ATT customer service for help. The issue was successfully resolved. Jerry is a wonderful independent business person.

Super kind guy and he does great work very quickly. Definitely cheaper than anywhere else I've been…read moreto get phone repairs and quality is the same. Highly recommend!

They took great care of my granddaughter. She got a used iPhone in great shape at a good deal.read more

Fixed an iPad Pro that was water damaged. After another place said they could not fix it (turns out…read moredid they not only put a service sticker with the wrong model, they failed to put it entirely back together as internal covers were missing). Digital Doc was able to fix the screen for $270 which was much better than $1000 for a new iPad Pro. Highly recommend!

Highly recommend this business -- they were able to revive my Dell laptop that I thought was dead…read more Quick turnaround and reasonably priced.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

I love my IPhone 13 Pro Max so much but there was so many things wrong with it. I got a new…read morebattery, the back glass repaired, the camera and the camera lens repaired and my phone is literally perfect I'm so happy. The workers were super nice, there was one in specific, I don't know his name, but he was great, very reassuring and even threw me a couple deals. I think it was the owner. Would recommend. They are pretty damn quick too. I don't know why yelp reviews aren't great because it doesn't accurately show how good of a place this is!

They fixing my Xbox serious S HDMI port in two hours all other Store I checked they took a day or…read moretwo days to fix it

Absolutely impressed with  Phone Factory - St. Charles…read more They fixed my iPhone 17 Pro Max screen in just 15 minutes. Fast, professional, honest, and the quality was excellent. Highly recommend!

Brought my Samsung S22 Ultra in to Phone Factory in St Charles for a screen repair and was honestly…read moreimpressed. They had the part in stock and had my phone fixed in under an hour, which was huge for me since I rely on it for work. The new screen looks perfect, touch response is spot on, and everything was explained clearly before the repair started. Pricing was fair, no surprises, and the staff was friendly and professional the whole time. If you need fast, reliable phone repair and don't want to be without your phone all day, this place is absolutely worth it. Would definitely come back if I ever need another repair.

They were very professional and fast with handling my problem. IPhone X had problem with ear…read morespeaker. It was repaired within a hour and I was very happy about that.

My phone had been giving me trouble for a while, and I'd tried to fix it myself with no success. I…read morewalked into iWorld after seeing their sign on the street. Moose was behind the counter and he was very helpful. He explained the issue to me and got it taken care of in a short amount of time for a fair price. Then, he went above and beyond by coming out of the store to help me with my car's bluetooth. I'm just glad to have my phone working properly again, thanks to these guys.