Went in with a shattered screen at 12:30 pm, my phone was repaired and returned by 12:55. They even…read morelet me use their WiFi so I could work on my laptop while I waited. Great service- cheaper than other places I compared to while shopping around.

I purchased a used iMac from this location yet less than a year ago from my son at college and he…read morebegan to have an issue with the screen dimming. I went back to the guy to look at it. He offers no apologies and no repairs. Was going to charge full price to fix the problem. I wouldn't use the shop again if I had to. I wouldn't recommend purchasing anything from the shop that has been repaired because he will not stand by it. Kye, if I was interested in what Best Buy would do I would have gone to Best Buy. You're a small business which I typically try to patronize and they typically do better by their customers than the big box stores but in this case you don't. Not a problem for me. I'll just go there moving forward and tell everyone that I know to do the same. Have a nice day.

They did great on my PS5 HDMI repair. Prompt service. Fair price. Totally fixed. Thanks!!read more

I came in to get help with my AirPods Max because they weren't working, and the customer service I…read morereceived was completely unacceptable. A short male employee, approximately 5'2", asked me if I could read. When I asked him why he was asking me that, he made the racist comment that Black people normally can't read. This was extremely disrespectful, offensive, and completely unprofessional. No customer should ever have to experience racism when simply trying to get help with a product. I came in expecting assistance, not to be insulted or stereotyped because of my race. The lack of professionalism and customer service was unacceptable, and I believe management needs to address this incident seriously. I hope this matter is investigated and appropriate action is taken to ensure no other customer has to experience this kind of treatment.

My experience with Dr. Fix It Cell Phone Repair was awesome! Very kind business owners and…read moreaffordable pricing. Got my phone back the same day even when they were busy. Thank you Dr. Fix It!

Great service, reasonable prices and very dependable . They are quick and reliable.read more

Absolutely fantastic, no question as to his professionalism. Down to earth and takes his time with…read moreyou, helps you to understand what is going on with your equipment. Honest and absolutely the best.

From the owner: 20 plus years experience with electronics and hi-fi audio equipment. We specialize in repairs and…read moresales of vintage stereo and audio equipment. From tube replacement real to reel head replacement to a full rebuilt and refurbish of your tuner, amplifier, tape deck, turntable, equalizer and speakers. We do it all and bring your equipment back to life.

I was given an old family piece: a record player console from the late 1950s. It wasn't working, so…read moreI started calling local places. Alpha Tech works on turntables, not consoles. They wouldn't let me bring the (small) console in. They had me detach the turntable from it. That took a few minutes, as I had to tear some wires away from the plastic pieces that were glued to the console, and I also had to figure out where the wires were plugged in--no easy fear for this av-clueless one. But I got it done. When I took the turntable in, I was told it would be a $50 deposit for diagnostics and that could go towards repair if it is indeed reparable. That's fair. I got a call a day or two later and was told it was reparable and I was given an estimate. The amount wasn't for the faint of heart, but if I were faint of heart I'd not have accepted the item from the relative. My main concern was that there could be something wrong with the console and I'd have sunk a few hundred dollars to repair a turntable and for naught. They used to send such business over to someone in Belleville, but he's retiring. Ed told me that they would help me if that happened. So I felt fine moving forward. A few days later, I got the call and the total due. I came and picked it up. Has a conversation with Kevin, who was able to explain how to use the turntable, like how to switch the needle over for the different speeds and that I could stack multiple records at a time. I had no idea! What a revolutionary thing for when I listen to my 78s!! Then I got home and had a problem: I couldn't find where to connect one of the two wires I'd had to unhook. And I looked hard. Took pics and sent to my familial tech support person. No go. It was the wire for the speakers. I could tell because the turntable worked but the sound was so very quiet. So I called Alpha Tech and for Ed. He seemed surprised/amused that I couldn't find where the wire went. Sounded regretful that I hadn't taken a picture. Tried to troubleshoot by suggesting I look near the tubes. Laughed at one point. That irritated me a little: you are the expert, you have me take the thing apart, you say you're going to be there if I need you, I give you nearly $300, and I've got an admittedly stupid-sounding problem... Throw me a bone here and don't laugh. Well, I was thrown a bone. I was told I could bring the thing in and he would look. I was glad of that. For the record, the place was not near the tubes. I had to flip the thing upside down, scratching the top, and then I saw that in the front of one metal box-thing, where I could not see when it was right side up, was the port for that wire. I'm relieved the console is fine. As I write this, I'm realizing it how upset I'd be now if it had not been fine. Waste money or more money owed. Yikes. I took a risk. Anyway, it works. Sounds good! I got what I came for. I would absolutely go to Alpha Tech again. My tip for improvement for Alpha Tech is allow people to bring in their consoles. If their consoles are end table-sized rather than buffet-sized, it won't take up much space. If the consoles are bigger, create a wait list.

If you want your reel to reel even looked at, it has to be one of the name brand models. I've…read morecalled twice and they won't even touch my AKAI because it's "low end". I thought everyone's money is green. I guess not.

John restored my 1976 vintage Dual turntable for a very reasonable price! No more hum when I turn…read moremy stereo selector to "phono"! Also has a lot of vintage and almost-vintage electronics for sale!

Wolf's is always great for any computer service. Will always choose them first. Even if it is not a…read morecomplex issue, super helpful and honest.

James has a very fast turn around time and very reasonable prices, very friendly too. 100%…read morerecommend.

this place was awesome! The owner is a cool, well-dressed, guy who knows HIS STUFF! I came in today…read morelooking to get my devices fixed. I had battery issues and camera problems on my Iphones! He gave me a more than reasonable price and fixed them in less than 2 hours! If you have any phone needs... VISIT THIS STORE! You will not be disappointed and the customer service was outstanding by the owner. I wish you nothing but the best, man, and I'll come to you again if I have any phone issues. I will also recommend you to all of my friends in the area. Yosef Bruer WASHU Med Student

Update review based on getting a 2nd opinion on a water damaged device…read more Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts.

Fast, friendly, knowledgeable service. Straight shooter, with a very honest approach! Would…read moredefinitely recommend.

From the owner: I have 5+ years of experience in custom arcade builds, and video game room design. I can help…read morecreate your own personal GAME CAVE! I charge a flat travel fee to discuss plans and options. Then an hourly rate plus parts and equipment after that, if you wish to continue with your project. Custom graphics are an additional option and cost. Contact me with the specifics of your idea, and we can see if we can make it happen! Please leave me a message and I will contact you back ASAP. My response may take up to 3-4 days time. I DO NOT fix arcade machines. Also I DO NOT FIX Claw Machines, Slot machines, Cell Phones, TV's, etc. I build custom retro arcade cabinets and design game rooms only!