Great service and great to work with. Guys are…read moreknowledgeable and patient to help you. I would recommend to all.

Kind and courteous service as always. Broke my screen again! Twice in 6 months. They were able to…read morefix it quickly and perfectly!

AVOID!!! What a disaster of a place. Two days after drop off I needed to pick up. Requested service…read morenot completed but charged $47! Kid entrusted to the daily scam of an operation clueless and as insensitive to customer service as possible. Owner isn't any better. Simple internet speed issue on nearly new pc. Two days in shop and claimed they have "started" service. Interesting that the computer log indicated no power up since dropped off. LIARS. F them. Try them yourself. You'll find out. Anywhere but here. One star only because it requires at least one to post.

Quick turnaround, knowledgeable, and someone you can trust. I hit a shortcut and turned off my…read moreWiFi, the owner was honest and charged me an appropriate fee for his time. This was my second experience and I will definitely go back.

I have used ITS before with great results. I recently used them when a laptop hard drive began…read morefailing. I took the laptop in, they listened to the steps I had already taken and didn't disregard my input, and started working on it quickly. THE NEXT DAY, I got the laptop back with a cloned drive ready to go. Not only is the service great, the price is very reasonable with no odd charges or software added to the machine. It's really refreshing to find a place you can trust with your hardware and data and get great service to boot.

When my computer started randomly rebooting, I suspected a bad motherboard. So, I took my computer…read moreinto ITS to get it checked out. This particular machine was a 4.5 foot tall monster with 7 hard drives (4 in RAID 5 (on a RocketRAID card)), dual cpu's, ECC RAMBUS, and more server parts than you could shake a stick at. Of course, being an old server, this is to be expected. They charged me $49 for a desktop diagnostic, running me through everything they would do. (At the time of this writing, competitors charged $59 or more for the same service.) Based on the amount of computers they had on their repair shelves, plus how busy they seemed, I was not expecting to hear from ITS for a week, at least. They told me it would be 2-3 days, but I got a call late THE NEXT DAY. They had discovered that my computer had a bad motherboard (which I knew), a stick of bad RAM (which I didn't know), and on my RAID drives was bad (which I suspected, but could not confirm). ITS had tried to update my BIOS, and looked for matching RAM, and a new motherboard, but in the end it was cheaper for me to buy a new computer. They were completely honest and upfront about the costs of everything. I got a nice used Compaq with 2 GB RAM, an Athlon 64+ processor, and Win Vista, which I then proceeded to install Win 8 on. For $250, it was a heck of a deal. My only negatives were that their parking lot was full of leaves, and some of their shelves were a little threadbare, but from what I gather, ITS Computers is a computer, and computer parts, selling machine. Their prices are comparable to, or lower than, other brick and mortar stores, but like every store that has overhead, they cannot compete with Amazon. Still, I was happy with the computers, and prices, I saw they had. I am insanely happy with my service, the prices were reasonable, the turnaround time was beyond phenomenal, and the professionalism of the staff was top-notch. I recommend ITS Computers to everyone. In fact, I was so impressed with what I saw, I applied for, and got, a job there.

Computer Service Center is only open limited hours on Tues and Thurs as their tech has partially…read moreretired after 30 years serving the area.

Highly recommend! Our business laptop from Best Buy was not working. We bought the Geek Squad…read morecontract for $199 and they said the hard drive was failing but couldn't get the data retrieved. They wanted to send it out and it would take 2-5 weeks plus additional charges for shipping, etc. Found this company and read Yelp reviews. Called Mike and explained the situation. He was very helpful. We brought the hard drive in and in just a couple hours, he had retrieved all our data. He was so helpful. I would definitely recommend.

Android phone had message of moisture in charging port. Technician was able to "fix" and phone was…read moreable to charge to 21% in store. Still working! He saved me...and my photos!

I had a broken hdmi port on my ps5 so i brought it here and it was done in an hour and a half. The…read moreguy was super nice and even gave me a $13 discount. I would highly recommend this place.

Went in here several months ago with a cracked screen. They fixed it same day. They even offered…read moreadvice on future phone purchases.

I had a phone in need of a minor repair of a new lens. I stopped off at a national chain store that…read morehappens to sell batteries. That place was a major disappointment as it seemed to be that he was trying to scam me. I needed a lens and the price was the same as replacing the entire camera. I went on line and found this place and called. I do admit I was less than impressed how they handled my call at first and couldn't get a straight answer from anyone. I did however stop by and talk to different people and was taken care of very well. They were able to fix my phone on the spot and for far less, like $100 less, than what they wanted at the other place. This is now my go to place for all my cell repair

I've been to these guys on three separate occasions with different laptops over the years…read more. The first time, they helped me out for free. They found a quick and easy solution, fixed it on the spot and I was up and running in no time. The second time, they worked quickly, made the process painless, and charged exactly what they quoted. My laptop was ready for pick-up in less than 24 hours. The third time, they found more wrong than their initial estimate, but honored that original estimate, even though they could have charged me at least $150 more. They're friendly, knowledgeable, and more than willing to go above and beyond to make you happy. I highly recommend them.

Entered this place never having been before, looking for some random laptop screws to once again…read morecobble my wife's severely abused machine back together. Manager Joe pulled out a big tub of computer size screws and helped me dig through for what I needed, he set me up with 5-6 screws then didn't charge me a dime....props to this kind of customer service.....Thanks Joe!

Got me in the same day, very fast, very personable and knowledgeable. Would definitely recommend 5/5read more

Brought my laptop (less than a year old) for simple fan issues. When I came back I was informed he…read morehad placed plastic pieces in my laptop that he had ordered off TEMU. There was also glue all over the back of my laptop. Being concerned I brought it somewhere to have it checked out and there was more wrong with it than when I had dropped it off to Plug and Play. He never placed the screws back in the back of my laptop. He had moved a wire inside and not properly placed it back so it was being pinched. And now I have to replace the entire fan because the work he did completely ruined it. I am now paying like triple to fix what he damaged. When I called back to get a partial refund I was just met with a condescending attitude and was told everything he did was just his opinion. Well in my opinion when you run a business, the work you provide is no longer an opinion. I'm paying for a service that I did not only not get fixed BUT had to go somewhere else to fix it. I paid 75$ for temu stickers to be placed in my laptop and to have missing parts when it was given back. I was only given 25$ of my 75$ back.