Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Great service, reasonable prices and very dependable . They are quick and reliable.read more

My cell phone battery would not hold a charge and the battery health on my settings said it was…read moreseriously degraded. Getting a new cell phone wasn't an option, so I decided to try Dr. Fix It and I am very pleased with the result! Dr. Fixit replaced the battery in my IPhone 6s for a very reasonable cost and in a very timely manner. He is very personable, knowledgeable and professional. Dr. Fixit did a great job. The process was convenient and so easy! He also offered to recycle my old battery, so I didn't have to worry about it. My battery health is now 100%. I'm really glad Dr. Fixit was able to replace my battery for a fraction of what it would've cost to replace the phone.

I went in because my phone stopped charging. They were…read morereally friendly and quick to ask what they could help me with. I told them what was going on, one of the techs took my phone and went to the back. He came back a few minutes later and said that should fix it, when I asked how much I owed him he said nothing. While I was there I did purchase a new screen protector which they also installed for me. I would highly recommend CPR Festus. They are attentive, friendly and knowledgeable.

My 3 year old boy tossed my IPad like a ball onto the hardwood floor... yup shattered screen!…read more I took it in the next day and was told it would be done the next day. Awesome! I went in the next before they closed and I assume it was the owner but it was the best service I've ever received! He asked me if I had a cover for the IPad and I said I did not... he said follow me... he proceeded to give me a extremely nice cover that he had in his car... he did not have to do this and I offered to pay for it obviously but he said no thank you... he mentioned he had kids and knows the importance of a cover. Lol I will recommend this company / service to all! Thanks The IPad works as it should . Aaron

Update review based on getting a 2nd opinion on a water damaged device…read more Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts.

Past experience here has been great. But something is very wrong right now. I hope everyone there…read moreis okay.\n They ordered a part for me and said I could come in anytime to have it fixed but the door is locked. No one is answering the phone and Google says it is permanently closed.

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

Do NOT under any circumstances take your phone here for repair. Took an iPhone here that had a…read morecracked screen. Literally two months later the screen went black and wouldn't show any signs of life. After taking it to Apple for inspection, they told me this store damaged the inside while repairing the screen. I took it back to the store and they tried to charge me again to repair what they damaged. If you have an iPhone, DO NOT TAKE IT HERE.

Cannot recommend this place enough. T mobile made the whole day a night mare trying to get my phone…read morerepaired Abhi at the fix got me in and out in 30 minutes dudes a life saver

Honestly security in this space was not something I was familiar with. I talked to Austin and was…read morepretty skittish. He did a free dark web check and was fantastic on educating me. Especially when I said to talk to me like i'm five years old. I just felt very comfortable with the company and their level of service. The pricing seems on par or better than most companies that really dont provide human beings to talk to. I highly recommend him!

From the owner: We want to bridge the gap between technology and our customers. We have found the best way to do…read morethat is to make resolving their computer problems or questions in the most straightforward way and answering all questions our clients may have.

This is the third time I could write a 5-star review for Computer Solutions in Sunset Hill. The…read more1st time was years ago when I was living in the country taking care of a family member. My computer was having problems, and I couldn't leave home. Someone drove all the way to where I lived and repaired my computer in a single visit. I was so relieved since I really depended on my computer. The 2nd time was last year when a different computer (a very heavy 27" iMac) needed to go into the shop for repair. There's no way I could have carried the computer, so someone from Computer Solutions came and picked up the iMac and took it to the shop for repair and afterwards returned it. Again, such a relief! The 3rd time was last week. My computer had crashed, and not only was I facing the loss of my computer but, more importantly 10 years of precious data. I had conferred with Apple tech by phone, and they were unable to do anything. I brought my machine to Computer Solutions, and in a very short time they were able to repair my computer and thus preserve all of my data. It felt like a miracle, and I was thrilled. My special thanks to Michael who was so knowledgeable, friendly and reassuring. The cost of the repair was much less than I had anticipated and, best of all, my computer was up and running. What a great experience!

All staff extremely friendly, helpful, and knowledgable. This is our 2nd time using their services…read moreand have no reason to go anywhere else in the future.

I was frantic over the fact that I had removed 2 years of entries (2024 & 2025) on Quicken. Chris…read moredropped everything he was doing took control of my laptop and managed to restore my entries. In addition to that he loaded virus protection on my laptop that I had neglected to do. Attributes: professional, honest, reasonable, pleasant and eager to help. The best part of the entire transaction there was no fee since I had paid an annual fee for his services.

Second time to use this business and can't say enough about their work. Reasonable prices and a…read morededicated work ethic. I can recommend for any computer problems that you may have.