The Macy's at Santa Rosa Plaza is looking much more modern these days. After the recent quality…read moreremodel, the atmosphere is a lot cleaner and better organized, making it far less of a chore to browse through. What really stood out to me was the sheer variety of brands they're carrying right now--it feels like they've significantly expanded the selection. I managed to score a cool pair of Levi's on sale, so the deals are definitely there if you look for them. The service was also decent; I found the staff helpful and efficient, which isn't always a guarantee in a big department store. Overall, it's a great anchor for downtown and definitely worth a stop if you haven't been in since the refresh.

They have their own parking garage which I have not seen before. This location is a clean,…read morewell-organized store with a solid selection of clothes, shoes (why I was there) and home goods. Staff were friendly and easy to find when I needed help. Checkout was quick.

I'm happy to share that my recent visit to this Macy's was a genuinely positive experience. My last…read moretrip had been a bit underwhelming, but this time the store felt refreshed--there were more staff available to assist, some fantastic sales, and a wide variety of merchandise to explore. You don't see many multi-level department stores anymore, so riding the escalator up to the third floor was fun for my granddaughter. We were shopping for her birthday, and I was also browsing for a new sofa. I have to say, the service in the furniture department was positive, friendly, and truly helpful. Overall, this visit restored my appreciation for Macy's, and we left feeling impressed with the experience.

Macy's Coddingtown Ctr. location is my chosen location for online ordering. I prefer this to the…read morein-person shopping experience. Find it more convenient & time friendly. Stuff ordered usually comes before time, well packed and fresh stock delivered, invariably. Also this store is closer to home, making returns easier too. Even otherwise the "Return" experience is quite simple, as if just at a click of a button, staff processing away the rest efficiently. Good experience overall so far. Well recommended!

I wanted to comment on one of the best customer service experiences I had recently. The target…read morerepresentative whose name was Luz, assisted me with a very complex situation. It turned out that the bench we ordered online had been delivered to the wrong address. The parties who received our bench, with my name on it, did not return it to the proper authorities. When I spoke with Luz, she helped me track down the package and sympathized with my dismay at never receiving our garden bench, as I have been looking forward to putting it in our front yard. Obviously we had already paid for the above and Luz was kind enough not only give us a full refund. This allowed us to be able to purchase the new garden bench. We decided to drive to our nearby Target store and get it in person this time! I want to thank Target and their customer service representatives for being so kind and compassionate which is a rare thing these days!

why wouldn't you have checkers at the exit of your store?…read more having to walk across the whole store multiple times just to check out is crazy. your employees don't know the layout of the store or where things are either. very unhelpful

6/13/2025: Skulking Santa Rosa's Marshalls while waiting for my first-born daughters getting off…read morework is a worthy, viable past time. Best skulking reward: I found a cast iron, rectangle baking pan I wanted for baking focaccia bread and a butter dish at a discounted price, too, i.e., SCORE~lol.

The employees were not at all friendly.. No one asked if we…read moreneeded help..I believe that is in the Marshalls handbook.. says 10 ft engage with customer.. We were passed by 4 employees and the cashier.. They were not friendly and not helpful.. Santa Rosa Marshalls take note.. There was an employee there and it could have been a secret shopper.. Epic fail Marshalls in Santa Rosa So employees or management.. Get it together... You ran off a employee/customer with your lousy customer service..

Usually this store is a train wreck. Today when I came in, employees were cleaning the shelves and…read moreorganizing it and it was nice to shop in. They had a lot of cute baby cloths for a great price. Good job to the improvement. The employees were professional and super friendly.

Great selection of winter coats and other misc items. Checker was nice and gave me a massive bag…read morethat fix all my items. Security guard at the front was also very nice.

Very very nice mall in downtown Santa Rosa.Very nice food Court and a wonderful selection of stores…read moreand restaurants.Two floors mall with plenty of parking

This is a mid size mall which seems to be thriving relative to others. Saw all the standard mall…read morestores and some unique ones as well. Small but decent food court.

This target takes my money 2-3 times a week willingly. I abuse my bank by making online orders a…read moredozen times a month. Ordering everything I need for my household and it's ready within hours, the items are brought to your car- you never have to step out the car. Like that's not enough I still manage to come on separate days of the week to find more things to spend my money on. Shampoo, clothes and oh the pharmacy is also convenient. Get all our families prescriptions sent here. Targets always fully stocked and got everything, one stop shop no wonder I can't stop spending here.

So here's what happened…read more I drove to Marshall's, didn't find anything, walked next door to Target, and found a bunch of stuff. When I tried to walk my cart full of things back to my car, which was parked in the same parking lot two businesses down at Marshall's, the most California thing that has ever happened to me in my life happened. The shopping cart wheels locked. The cart became impossible to push. I was now trapped in a high theft parking lot with a nonfunctioning cart full of groceries. To make matters worse, I hadn't bagged my items, because I figured I would just bring my reusable bags out to my car when I got home. Since I had too many items to carry, I could not have abandoned the cart without getting some of my items stolen. It took me a minute to figure out that I could either push the cart a few feet at a time by popping up the front wheels, or drag the cart from the front while lifting the front wheels. This was also tricky because if you lift it too much, the other two wheels will also lock. So, due to Target's policy (which was created to be cruel to homeless people), I was now forced to ghetto drag my cart full of purchased items. Like...wtf Target, you can't even set the limit to the same damn parking lot? This was humiliating and I'll be contacting corporate directly whether or not they respond to this review.

Dear mother passed away in their parking lot. Did they care , no. After giving me permission to…read moreleave flowers and balloons they threw them away. THERE OS NO SECURITY ON THE PARKING LOTS MONITORING, PARK AT OWN RISK,. trash left on parking lot. Police and kohls do little to nothing to monitor activity in this parking lot shady characters that park there off the freeway and do burners at night. I GOT SNUBBED BY loss and prevention team and managers except for one nice lady.

Service - I shop Kohls religiously but what I experienced today was very different from any other…read morevisit. Sephora - thank you so much to Lisa for her help today. She is so personable and down to earth. It was nice to talk to someone who can relate to my age and the issues a woman goes through as she gets older with the loss of skin elasticity. She provided options for what I was looking for and showed how they look etc. Highly recommend talking with her if you are looking for something or feel intimidated like me about makeup. She eases you.