Don't go!!!! Especially if you are a POC with kids…read more They treat their costumers like shit! And they think it's ok to do so! When I tried to find the responsible people to share my experience they simply blamed me and banned me from the store! My experience: I visited the Santa Rosa location with my five-year-old son. At one point, my son accidentally knocked over a box of Easter eggs. I asked him to pick them up and gave him a moment to do so, intending to help him finish cleaning up afterward. While he was doing that, I continued looking at products in the store. A store employee approached me. I do not know her name, but I am sure she can be identified based on her shift. She appeared to be in her early twenties, with straight black hair and a very slim build. She immediately began telling me that I needed to control my son and that anything he opened would have to be paid for. I told her that was completely fine and that I would pay for anything that was damaged. However, she continued speaking to me in a hostile and confrontational manner. She made comments suggesting that I was not a good mother, that I could not control my child, and that I had not read the store's rules. I calmly explained that I had already acknowledged responsibility for any damage and that I was handling the situation. Despite this, she continued speaking to me aggressively and disrespectfully. When I told her that I did not appreciate the way she was speaking to me, she replied that she did not appreciate the way I was speaking to her. However, she was the one who initiated the interaction in an aggressive tone. At that point, I decided to put down the items I had intended to purchase and leave the store. Instead of de-escalating the situation, she began telling me to leave the premises. To make matters worse, another employee approached and began yelling at me in Spanish, apparently assuming that I could not understand English. I found this both offensive and inappropriate, especially since I am not Hispanic. I felt humiliated and mistreated throughout this entire interaction. Afterward, I attempted to contact the store through WhatsApp and Messenger to discuss the incident, but I was blocked. I find this level of customer service completely unacceptable. This employee clearly lacks the professionalism and customer service skills required to work with the public, or she has not received adequate training. My son was deeply upset by the way we were treated that day, which made the experience even more disappointing. I have always recommended your Lakeport store to friends and acquaintances, and many of them became customers as a result. This was my first visit to the Santa Rosa location, and unfortunately, it will be my last. I am requesting a response from a manager, owner, or another responsible representative of the company, as well as a formal apology regarding the way my son and I were treated. I look forward to hearing from you. Sincerely, Joana Ps. after response: Well I don't consider it closed And I hope you have proof of what you are saying because that's a lie! I never called her the B. Word (do you have proof of me saying that?) I would love to get a copy of your footage to show my lawyer! And I only told her to shut up and used profanity after she called me a bad mom repeatedly! I'm glad to be banned from your store if that's how you guys think costume service should go! What a shame to our community to have a store that treats people like this! You can be sure that I'll share my experience with everyone I know and I'll seek my rights! Funny how you said I was dramatizing the situation when I stated the discrimination I suffered. (Yes, he yelled at me in Spanish!) Public humiliation and discrimination of a mom in front of her child is not acceptable! Funny how even the Officer, because yes I called 911 took my side but you guys are not able to apologize! A shame! Embarrassing!

This place is awesome Only flaw they allow kids…read more And the kids cry and scream And cry and scream And it's unbearable in the Small space with so many people I usually stay 2 hours and buy 10-15 items could Only take about 45 min Of crying babies left only buying 4 things something has To change or I will stop going Period !

I bought a window a c at Walmart, and I'm very happy…read more TCL10K WAC INV WF W Aug 12, 2026 5 stars out of 5 5 out of 5 stars I was amazed by the efficiency of this unit.It works so well that I had to adjust the way that I set the temperature.If I set it at sixty eight degrees, the room would get so cold. this is so much more advanced than any type of window air conditioner I've ever hadththe technology has advanced by leaps and bounds. The A/C /was easy to install because we followed the instructions and my son helped me. it is a twoperson job

Used to love coming here but not anymore unfortunately. Staff is super rude. When you ask for…read moreassistance, no one cares. And when they do help you, they do it with such a bad attitude. I wish we had a target here in town. So I'll stick to ordering on line from Walmart or driving to SR or Rohnert park to shop at target instead.

wrong phone number - not allocated. Looking for hummers galore nectar.price on web $1.50 per packet…read more4oz

Should now be named the DOLLAR AND TWENTY FIVE CENT STORE. Even at $1.25 the amount you can get for…read moresome of these items is unbelievable. A large bag of popcorn chips, drinks, chocolates, gummy's, even the chocolate truffles and 3 of them for a buck and a quarter is preposterous!! I was just at Samentine's Patisserie where the chocolate truffles were about $3/ per truffle $31.25 for 9 of them!! So at the dollar twenty five store it's mostly Godiva chocolate truffles both dark and milk chocolate. Then there's shampoos and all kinds of glassware, plates, balloons for kids and adults, cool toys etc. the place is loaded and the staff is genuinely nice and friendly. I spend $50-$60 bucks here every 6 weeks!!

I sent a friend here to find furniture for his son going off to college. This is review is a couple…read moreof weeks later, but I had to see it for myself. WHAT HAPPENED TO THIS PLACE? My wife and I would love to go there just to see the redesign of the rooms...each was perfectly designed but here is what is why it has become so SAD. There is no longer anyone to help you or anyone!!! You can get a meth head....or a guy who has no idea what is where. The staff were.......ummmmm. Not sure what happened to this once cool place to send my designer friends. Sad. I gave it 2 stars because the girl who could barely speak English gave me 10% off. Sadder.

I went here in hopes of finding some gently used furniture for my new home. Most of the couches…read morelooked dirty and stained-- it looked no better than what you'd find at goodwill. I was also hoping to find a nice bathroom vanity but all of them were very dated and had no sink tops. I did see a good amount of hanging lighting (chandeliers & pendant lights), bookshelves and hutches that seemed decent. I would not suggest buying anything with fabric (such as a couch or armchair) here.

This location is just OK. It takes them forever to reach anywhere where anything is behind glass…read more So once you press the button, expect to wait a long time. The same goes for the restroom as well. You have to press the button and wait a long time. The only good thing is there are enough people working in the registers.

I got a Patricia Nash purse for $45.00 on clearance. It was such a good deal. All tags attached…read more The staff at the counter was very nice too. I liked the furniture selection because everything was like MCM feel which goes with mostly everything.

This location is near my home, this could actually be a sin or a curse. I love how well lit and…read moreorganized the store is! I could shop for hours just in the shoe department alone. I have purchased so many cute outfits here, I believe now it's one of my new addictions. It's along my walk when I'm getting my steps in. There's days when I had no need to go in, but guess where I find myself? Inside shopping! Oh Lord I need group. I absolutely love this place you can catch great sale items on any given day!

The blonde girl working there fairly young named BROOKE was extremely rude.I tried to confront her…read morefor help, and she kept looking at me from the corner of her eye and avoiding me and even turned her body away from me. I had to stand by her for 1 compete minute , and then say excuse me two different times for her to slightly turn her head and acknowledge me. I asked her if she could help me and she did not respond. I asked her where the business attire would be for an interview and she said the "the whole area is pretty much business attire". I asked her about where should i look more specifically and she just pointed in a direction. The whole time she was speaking to me she was so incredibly rude and acted like I was bothering her and continued to back away as she was speaking to me. To top it off when I was in line for the fitting room to try on the clothes I wanted to buy, I look around to see her talking to two other coworkers about me and snickering, one of them being a manager (a hispanic girl) I didnt get her name. And as soon as I make eye contact with the 3 of them they all give me dirty looks and kept snickering. This was a horrible shopping experience, and I spent a lot of money in this store, to be treated horribly! I will be telling others not to shop here for this reason until they address my concern and experience. The fact that the manager girl (hispanic girl) was snickering with BROOKE the sales floor associate about me and giving me dirty looks the entire time i was in line for the fitting room was the cherry on top , I felt so harassed and uncomfortable during my time here. I spent over $200 at this store just to feel threatened. This happened on 09/09/2026 at 6:30pm.

One of my favorite thrift stores in town!…read more As someone who's home is at least 50% thrifted, this spot is always a first stop when I'm looking for something. I love the spaciousness in their new location and although they can get busy, the aisles are large and accommodating. Everything is well organized, and their prices are very reasonable. I've found dishware, artwork, clothing, baskets, golf clubs, purses, and so much more here.

A bit disappointed, not a lot of clothing and felt pretty picked over. I found a single item from…read moremy BOLO list, price was fair. I support their mission but really wasn't worth stopping at

I have been going to this store since I was a kid....way before the Town Green was built…read more The family knows all the locals and always make you feel like close friends and family. The deli sandwiches are at the top of my list! I love Roast Beef, so my favorite is Roast Beef & Swiss. The sweet rolls are soft and amazingly delicious.

The staff is friendly and remember you. They have a lot of options for snacks and drinks. And the…read morehours of operation are great as well. This is my go-to corner store!

Wonderful people at this Storage Pro. At one point, because of my careless stacking of storage…read moreboxes in my unit, one fell and jammed the door shut, and it was stuck, stuck, stuck. I tried for an hour to get it open, an employee, a big guy, brought his tool box, and he tried, using brute force and multiple tools, and then Cathy, the manager tried. Cathy is very small, probably 105 lbs soaking wet, but she examined the situation carefully, thought about it for a minute, and then MacGyver'd that door open with no tools in about about 30 seconds. It was a wonder to behold! Afterwards, she just casually dusted her hands off and acted like it was no big deal, but it was actually amazing. Both Cathy and the other employees at this facility are nice, helpful, and efficient. I have never had a negative experience with anyone at this Storage Pro; they are all really good to deal with.

I went to StoragePro in Windsor CA and was greeted by Hurley who was amazing to work with. He…read moreprovided me with all of the information I requested. Also, Linda was there and was very helpful with providing me information. Both Linda and Hurley were very professional and helpful. Hurley walked me to the storage unit I was interested in renting. The unit was very clean along with the office and grounds. I would recommend that anyone who is looking for a storage unit check out StoragePro.

I really appreciate their pharmacy staff. They have gone out of their way to help me on more than…read moreone occasion in the six years I have used them.

I was purchasing several items in the weekly ad. First the cherries rung up incorrectly, had to get…read morethe self-check person involved to correct it. That took longer than it should have, but okay. I get outside and noticed I was overcharged for the cereal on sale! I went the extra step to look at the ad and verified that the flavor and size -was- on sale. I go back in, this time to Customer Service, to get it rectified. I waited awhile, no help. Then I see a button to press for service. Nothing. I try several times. A checker yelled over that someone was on the way. No one came. Next, a bagger came over and told me to press the help button. I told him I had, several times. By now a line had formed, as it had been 15 minutes (no exaggeration) waiting. The checker left her line and went over to self-check to see if that woman would come over and deal with us. No dice. Finally a young girl (Jessica) approached to help. I showed her the receipt, the ad, the boxes of cereal, and it still took awhile. I wasn't trying to rob a bank, I was trying to get a POS mistake corrected. Store seems understaffed (except for the personal shoppers) and really not engaged.