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    4.1 (74 reviews)
    Closed 10:00 am - 6:00 pm
    Updated over 3 months ago

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    Reviews With Photos - ReStore

    Space heater/fan
    Jane L.

    I can't believed that I haven't been into this wonderful store until last year. What an AWESOME place to find treasures and affordable prices. Staff were kind, knowledgeable and helpful. The space is organized and filled will all kinds of goodies from large appliances, furniture to dishes, silverware, craft items and so much more. I love that this store gives life to items that still are good and working order. It has now been my first stop for home needs. We bought a small space heater and a few kitchen items. Come check out this cool store before you hit up the Big Box stores!

    Heavy bar cabinet for donation.

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    20 days ago

    I find incredible deals and great items that I need ie furniture, tools, tile, and fixtures. And a senior discount

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    Photo of Erika M.
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    2 months ago

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    27 days ago

    Always a good time to search for treasures and vintage finds for a good price and cause

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    1 month ago

    They told me what I needed to do and came out and picked up my dishwasher. It went very well.

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    3 months ago

    Lots of unique furniture, lighting, and misc as well. You might need to bring a trailer!

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    1 year ago

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    1 year ago

    Large warehouse, enormous selection of items, fair prices. Very organized setup. We will definitely shop here again.

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    3 years ago

    Helpful 2
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    1 year ago

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    6 months ago

    Great selection of all kinds of furniture and treasures. Fun place to shop. Found a beautiful rug and inexpensive outdoor furniture.

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    8 months ago

    Helpful 1
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    3 years ago

    Helpful 2
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    10 months ago

    Lots of selection and reasonable prices for a secondhand store and most things seem to be in at least good condition

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    1 year ago

    There's always a bargain to be had! Awesome products, and even more awesome staff members

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    4 years ago

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    1 year ago

    Really a lot of home furniture, building supplies, tools, used, and new home appliances good prices on most items!

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    Photo of David K.
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    3 years ago

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    3 years ago

    Helpful 2
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    1 year ago

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    3 years ago

    Helpful 1
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    Photo of S E.
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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    7 years ago

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    3 years ago

    Have found lots of great items in this store which supports Habitat for Humanity. Easy in and out. Good helpers inside.

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    4 years ago

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    3 years ago

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    2 years ago

    Great bargains! I love a good treasure hunt and they have a nice assortment if items.

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    2 years ago

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    2 years ago

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    4 years ago

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    Photo of Ann Z.
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    4 years ago

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    4 years ago

    This isn't HfH anymore - it's a different org. There's treasures here if you're willing to sift through. Not the most organized space.

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    Photo of Bill M.
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    6 years ago

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    2 years ago

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    4 years ago

    Helpful 1
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    4 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - ReStore

    Review Highlights - ReStore

    The sales revenue is used to support a great cause of building affordable housing for Sonoma County families.

    Mentioned in 10 reviews

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    Falling Prices

    Falling Prices

    2.6
    (38 reviews)

    Don't go!!!! Especially if you are a POC with kids…read more They treat their costumers like shit! And they think it's ok to do so! When I tried to find the responsible people to share my experience they simply blamed me and banned me from the store! My experience: I visited the Santa Rosa location with my five-year-old son. At one point, my son accidentally knocked over a box of Easter eggs. I asked him to pick them up and gave him a moment to do so, intending to help him finish cleaning up afterward. While he was doing that, I continued looking at products in the store. A store employee approached me. I do not know her name, but I am sure she can be identified based on her shift. She appeared to be in her early twenties, with straight black hair and a very slim build. She immediately began telling me that I needed to control my son and that anything he opened would have to be paid for. I told her that was completely fine and that I would pay for anything that was damaged. However, she continued speaking to me in a hostile and confrontational manner. She made comments suggesting that I was not a good mother, that I could not control my child, and that I had not read the store's rules. I calmly explained that I had already acknowledged responsibility for any damage and that I was handling the situation. Despite this, she continued speaking to me aggressively and disrespectfully. When I told her that I did not appreciate the way she was speaking to me, she replied that she did not appreciate the way I was speaking to her. However, she was the one who initiated the interaction in an aggressive tone. At that point, I decided to put down the items I had intended to purchase and leave the store. Instead of de-escalating the situation, she began telling me to leave the premises. To make matters worse, another employee approached and began yelling at me in Spanish, apparently assuming that I could not understand English. I found this both offensive and inappropriate, especially since I am not Hispanic. I felt humiliated and mistreated throughout this entire interaction. Afterward, I attempted to contact the store through WhatsApp and Messenger to discuss the incident, but I was blocked. I find this level of customer service completely unacceptable. This employee clearly lacks the professionalism and customer service skills required to work with the public, or she has not received adequate training. My son was deeply upset by the way we were treated that day, which made the experience even more disappointing. I have always recommended your Lakeport store to friends and acquaintances, and many of them became customers as a result. This was my first visit to the Santa Rosa location, and unfortunately, it will be my last. I am requesting a response from a manager, owner, or another responsible representative of the company, as well as a formal apology regarding the way my son and I were treated. I look forward to hearing from you. Sincerely, Joana Ps. after response: Well I don't consider it closed And I hope you have proof of what you are saying because that's a lie! I never called her the B. Word (do you have proof of me saying that?) I would love to get a copy of your footage to show my lawyer! And I only told her to shut up and used profanity after she called me a bad mom repeatedly! I'm glad to be banned from your store if that's how you guys think costume service should go! What a shame to our community to have a store that treats people like this! You can be sure that I'll share my experience with everyone I know and I'll seek my rights! Funny how you said I was dramatizing the situation when I stated the discrimination I suffered. (Yes, he yelled at me in Spanish!) Public humiliation and discrimination of a mom in front of her child is not acceptable! Funny how even the Officer, because yes I called 911 took my side but you guys are not able to apologize! A shame! Embarrassing!

    This place is awesome Only flaw they allow kids…read more And the kids cry and scream And cry and scream And it's unbearable in the Small space with so many people I usually stay 2 hours and buy 10-15 items could Only take about 45 min Of crying babies left only buying 4 things something has To change or I will stop going Period !

    ReStore - thrift_stores - Updated August 2026

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