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Santa Rosa, CA

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ReStore

4.1 (75 reviews)
Closed • 9:00 am - 5:00 pm
Updated over 3 months ago

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Space heater/fan
Jane L.

I can't believed that I haven't been into this wonderful store until last year. What an AWESOME place to find treasures and affordable prices. Staff were kind, knowledgeable and helpful. The space is organized and filled will all kinds of goodies from large appliances, furniture to dishes, silverware, craft items and so much more. I love that this store gives life to items that still are good and working order. It has now been my first stop for home needs. We bought a small space heater and a few kitchen items. Come check out this cool store before you hit up the Big Box stores!

Heavy bar cabinet for donation.
Alex C.

We initially sent an email to ReStore in Santa Rosa, including photos of our large, heavy bar cabinet, which we wanted to donate rather than junk. We received a call in 24-hours saying that ReStore wanted the cabinet and we arranged a pick-up for the following week. The movers called us on the day before to confirm our appointment and on the day itself, to give us a more specific ETA for their arrival. This was a very positive experience. ReStore's website clearly explains which items of furniture they are interested in taking and they managed our expectations for what to expect. ReStore was the only place accepting charitable donations of larger furniture which would pick-up for free. Although as explained on their website, note they won't come into your home to pick up furniture; you have to take it outside yourself. We were glad our old bar cabinet was going to be re-used and were happy with how ReStore conducted themselves throughout this one-week process.

This is so beautiful! You have to see it in person  antique hutch $250

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10 years ago

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5 years ago

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4 years ago

The Habitat folks picked up an extra refrigerator today. On time, courteous and efficient. A pleasure to work with.

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6 years ago

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4 years ago

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9 years ago

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10 years ago

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5 years ago

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15 years ago

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8 years ago

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8 years ago

This store was a disappointment, They mostly have new stuff now. They do have a few older things not much .

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9 years ago

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10 years ago

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12 years ago

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7 years ago

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9 years ago

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6 years ago

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7 years ago

Super great service and amazing deals. Everyone was super nice and helpful. They had a variety of things and all for a good price!!!

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6 years ago

love it here! so many options and great staff. came to do some volunteering and was met with welcoming and easy going people.

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9 years ago

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10 years ago

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9 years ago

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14 years ago

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12 years ago

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14 years ago

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13 years ago

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10 years ago

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13 years ago

Too expensive. It makes me mad after you buy something used and non-returnable you find it brand new for less. A lot of phantom deals.

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14 years ago

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12 years ago

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12 years ago

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12 years ago

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10 years ago

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11 years ago

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11 years ago

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Page 2 of 2

Ask the Community - ReStore

Review Highlights - ReStore

“The sales revenue is used to support a great cause of building affordable housing for Sonoma County families.”

Mentioned in 10 reviews

Read more highlights

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The Salvation Army Donation Center

The Salvation Army Donation Center

(5 reviews)

The people taking the donations were so rude. Specifically the older man…read more At first, he would reasonably tell us which items they couldn't take like air mattresses. Next, one of our boxes accidentally had paint on them, he gets it on himself, and he throws a hissy fit. He's like "I WON'T TAKE THESE THINGS" being impolite, not telling us the reason why, and shoving the items back. Mind you, the paint didn't get on the cups and plates we were donating. He then proceeded to barely look in the rest of our boxes, and also says "I won't take any of this." This guy needs to remember that he's not working at some high-end designer store. This store is meant for people who can't afford new items and want to purchase affordable, secondhand goods. Donations should be accepted unless there's an actual problem with them, and there wasn't one here. We had old items that could've gone to a new home like plates, cups, and clothes.

We purchased this ceramic planter today, and once we got it home and started removing the tags we…read morediscovered a large chip in the ceramic. The employee that covered it up used two price stickers, as the chip was too big to cover with just one. Very disappointing and highly unprofessional. Ironically, we had asked one of the long-time employees at the register if they still take donations of used items (as we saw the store had a lot of brand new items this time around), and she said in a condescending tone, "Well, yeah, but not if it's damaged or stained." Evidently, damaged donations that can be covered with a price sticker must be ok.

The Ark Thrift Store - Shoe wall

The Ark Thrift Store

(25 reviews)

Since, as a patron, I unfortunately can't directly respond to the 3 star "anti woke" review by Erin…read moreK, i'll be leaving a response to her review here and just hoping her twitter fingers find it to read: ERIN: Frequent shopper here, and I have to say, your review reads more like a political scorecard than a take on the actual store. Basing a low rating on a snippet of conversation you disagreed with seems a bit off-base and more than a little judgemental, no? Especially when you noted the warm greeting and polite exit. Thrift stores are about community and reuse, not ideological purity tests. The Ark is clean, welcoming, and packed with affordable goodies--who cares if the chit-chat behind the counter doesn't match your specific worldview? If we started judging businesses solely on overheard opinions, we'd all be shopping in echo chambers. Props to the polite team; they've earned my repeat business for the deals, not the discourse.

The owner is cool, and always jokes around with his staff and customers coming in, which gives the…read morewhole store great energy. This is a very organized thrift store, and I seem to always find something that I need. Don't forget to check downstairs for all the furniture! Prices are pretty good, although I don't know of any sale days, I could go home with an outfit for less than $30, and sometimes the clothes are actually new with tags. O V E R A L L: I come here often, usually carrying my puppy! We love to thrift and Arlo Thrift Store never disappoints!

Santa Rosa Memorial Hospital Foundation

Santa Rosa Memorial Hospital Foundation

(1 review)

I want to report that this hospital does not follow the law when it comes to discharge. I am an…read moreadvocate for homeless and the fellow who went into the hospital yesterday for acute stomach pain and was found to have a serious infection was released today and told to leave and pick up his meds. As a homeless fellow he has no where to recuperate and he is right back at his encampment, eating the same garbage food and will inevitably be calling that ambulance again. When someone does not have a home the hospital is supposed to find respite care, but none was offered. This is not the first time I have been involved with their suspicious discharges. It certainly does not follow the humanistic attitude of this hospitals forefathers. Nor is it economically sound and it requires more and more hospital visits and ambulance attention.

From the owner: The financial support of our community is what ensures the availability of the highest-quality…read morehealthcare. It allows us to purchase state of the art equipment that improves outcomes for our patients and it allows Memorial to serve the underserved populations within Sonoma County. Philanthropy is more important than ever. Since its inception in 1991, The Santa Rosa Memorial Hospital Foundation has raised more than $80 million to improve Memorial Hospital's facilities and equipment. Your support helps assure that the most advanced, compassionate care is available to all who need it here in the North Coast Region. Giving matters. There are many ways to give and your gift of any size will help.

The Salvation Army Thrift Store & Donation Center

The Salvation Army Thrift Store & Donation Center

(111 reviews)

$

I hadn't been to the Salvation Army in San Rafael for quite a while because, honestly, I used to…read morefind the store very messy and chaotic. I started going back a few months ago, and I'm really happy to say that I've noticed a big difference! The store feels much more organized, and the team working there is always so nice, friendly, and welcoming. You can tell they really care about keeping the store as tidy as possible. I see them constantly putting things back, picking items up, and trying to keep everything in order. They really do their best, and I appreciate that. I do wish upper management would do a little more to address customers leaving things all over the place. I see items thrown on the floor or left in completely different areas all the time, and it must be frustrating for the employees to constantly have to clean up after people. It would be nice to see some rules or reminders encouraging customers to be more respectful of the store and the people working there. I also feel for the employees because the store has been incredibly hot during my recent visits. I'm not sure if the air conditioning is broken or just not working well, but it must be difficult to work in that heat all day. Despite that, the staff continues to be friendly and helpful, which says a lot about them. Overall, I really appreciate the changes I've seen over the past few months. Izzy and her team deserve a lot of credit for the effort they put in every day. I enjoy stopping in to look around, and I hope upper management continues to support this team and give them the resources they need to keep making the store a pleasant place to shop.

I've always enjoyed going on treasure hunts to thrift stores, but since I've been cleaning out…read moreclosets and taking bags of clothing to drop off, I haven't shopped for months. Yesterday, I was passing the Salvation Army in San Rafael and I decided to go in just to look at records. It was the most revolting time I've ever had anywhere. Even the "dump" store in Petaluma is far cleaner. This was a Wednesday afternoon, not a weekend after a hurricane from a mobscene of shoppers. I'm not sure I EVER want to go into that store again and risk buying something that has spent an unknown amount of time on the floor. Also, I won't be bringing donations to them either because they already have more going on than they can handle.

Falling Prices

Falling Prices

(38 reviews)

Don't go!!!! Especially if you are a POC with kids…read more They treat their costumers like shit! And they think it's ok to do so! When I tried to find the responsible people to share my experience they simply blamed me and banned me from the store! My experience: I visited the Santa Rosa location with my five-year-old son. At one point, my son accidentally knocked over a box of Easter eggs. I asked him to pick them up and gave him a moment to do so, intending to help him finish cleaning up afterward. While he was doing that, I continued looking at products in the store. A store employee approached me. I do not know her name, but I am sure she can be identified based on her shift. She appeared to be in her early twenties, with straight black hair and a very slim build. She immediately began telling me that I needed to control my son and that anything he opened would have to be paid for. I told her that was completely fine and that I would pay for anything that was damaged. However, she continued speaking to me in a hostile and confrontational manner. She made comments suggesting that I was not a good mother, that I could not control my child, and that I had not read the store's rules. I calmly explained that I had already acknowledged responsibility for any damage and that I was handling the situation. Despite this, she continued speaking to me aggressively and disrespectfully. When I told her that I did not appreciate the way she was speaking to me, she replied that she did not appreciate the way I was speaking to her. However, she was the one who initiated the interaction in an aggressive tone. At that point, I decided to put down the items I had intended to purchase and leave the store. Instead of de-escalating the situation, she began telling me to leave the premises. To make matters worse, another employee approached and began yelling at me in Spanish, apparently assuming that I could not understand English. I found this both offensive and inappropriate, especially since I am not Hispanic. I felt humiliated and mistreated throughout this entire interaction. Afterward, I attempted to contact the store through WhatsApp and Messenger to discuss the incident, but I was blocked. I find this level of customer service completely unacceptable. This employee clearly lacks the professionalism and customer service skills required to work with the public, or she has not received adequate training. My son was deeply upset by the way we were treated that day, which made the experience even more disappointing. I have always recommended your Lakeport store to friends and acquaintances, and many of them became customers as a result. This was my first visit to the Santa Rosa location, and unfortunately, it will be my last. I am requesting a response from a manager, owner, or another responsible representative of the company, as well as a formal apology regarding the way my son and I were treated. I look forward to hearing from you. Sincerely, Joana Ps. after response: Well I don't consider it closed And I hope you have proof of what you are saying because that's a lie! I never called her the B. Word (do you have proof of me saying that?) I would love to get a copy of your footage to show my lawyer! And I only told her to shut up and used profanity after she called me a bad mom repeatedly! I'm glad to be banned from your store if that's how you guys think costume service should go! What a shame to our community to have a store that treats people like this! You can be sure that I'll share my experience with everyone I know and I'll seek my rights! Funny how you said I was dramatizing the situation when I stated the discrimination I suffered. (Yes, he yelled at me in Spanish!) Public humiliation and discrimination of a mom in front of her child is not acceptable! Funny how even the Officer, because yes I called 911 took my side but you guys are not able to apologize! A shame! Embarrassing!

This place is awesome Only flaw they allow kids…read more And the kids cry and scream And cry and scream And it's unbearable in the Small space with so many people I usually stay 2 hours and buy 10-15 items could Only take about 45 min Of crying babies left only buying 4 things something has To change or I will stop going Period !

ReStore - thrift_stores - Updated October 2026

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