I was with my sister, she went to find her things while I was searching for dresses. The dressing room was closed, like OPEN THE DRESSING ROOMS ALREADY! My sister had the cart so I'd carried several dresses. They're remodeling, thus I was a bit lost as I was heading to the restrooms. I was searching for my sister and I see the miserable employee watching me as if I'm going to commit theft. Lady, you're wasting your time and life, especially working there haha. I know you're not being paid enough but I guess you felt jealous of my classy attire and decided to follow me. Ok, I hope many have stolen from under your nose as you watch the wrong people. Its called security cameras or are you guys this pathetic and broke? No surprise. I can NEVER find ANYTHING there! Only 1 item. I'll take my business elsewhere. Like Ross, TJmaxx, etc. I invariably feel filthy entering Burlington. May you lose business and I pray they redesign a new and resourceful store in its place. Burlington won't be missed. read more

The worst store ever is always a huge mess empty packages on shelfs from where people stole stuff. Looks more like a junk store. I miss how it used to be many years ago all matching clothes hung nice, baby section. Oh not to mention u wait in line 30 mins to check out. So done with this store read more

I bought a curtain rod for 7 bucks and when I opened it to put it up there was no small hole to put the other rod in to put it together what a rip off read more

Nice place to find clothes for a holiday for the kids. They have a great selection. Also, they have have nice costume jewelry if your into that stuff. Overall a great place to explore and see if they have what your looking for. read more

Staffed poorly which is unfortunate. A 2 cashier to (no exaggeration) 30 people checking out is why i dumped my finds and left. There's a reason Amazon is a BEAST. I gave 3 stars due to the cool stuff i almost bought. read more

Uh I think not.. This store is super ghetto and is a complete mess. Clothes are scattered everywhere, packages open and staff that are clueless.. read more

So I dont know what the deal with this place is, its overly expensive, terrible customer service, and everything is so scattered. I honestly say if youre not afraid of used coats or jackets hit up a thrift store, seriously, save you a ton of cash and still look on point. read more

Made my first and last trip here. Lots of clothes, colorful stuff. Have to be careful what I say here so will just say, NOT FOR ME! The prices were way out of line for the quality of items. Betcha could find better stuff in the SA store. Oh well I was curious, not any more. They have these stores in the Midwest also and they are much better there. read more

I tried on about 10 coats and fell in love with a green bcbg coat I went to look at the price tag and noticed it was $99 I walked up to the register trying to find a coupon for my coat online thru my phone. Cashier Amanda waited patiently until I let her know I wasnt able to find one. Without question she rang me up and gave me $20 off my coat! WOW! I can't thank her enough. Nice people still exist! read more

They always seem to be a big mess. Customer service is like negative 3 stars. Great clothes but good luck finding anything in the store if you like it look for it online. read more

Not sure what all the bad reviews are about. OK so things could be organized a little bit better, but the huge variety and consistency along with cheap prices if you look around their shop makes them a great company. The customer service for my experience was not nearly as bad as people are making it sound. I had no problems, and this was the only place that sold many different coats year-round. read more

Messy & dusty. It seems like they have raised their prices as well. I don't remember seeing a 30$ shirt for a non name brand before. Maybe its just me..? There can be some gems,especially in the accessory section, but at times I feel like i'm at a good will with having to dig thru dated clothes and thrashed areas. I really hope they fix this because this use to be one of my favorite stores :( read more

First off the place looks like the workers don't care and have no idea about cleaning up. This place is totally unorganized. If you like a place that is a mess this is definitely the place for you. The staff is very rude and has no regard for their customers. I was in line along with my wife and buying shoes for a wedding. Unfortunately one pair of the shoes didn't have a price tag on them. So the person at the register (Brian seemed to be a manager) calls back to the shoe department and asks the person there to look for the price of the shoes. No big deal however we were asked to step aside by the gentleman after we waited in line. The cashier starts taking other customers while we wait for the price check. Well if you have ever been to their shoe department you would know that we would have been there all day waiting for the person to find the same shoes. So I take it upon myself to go and find the same shoes beings how we seen another pair that were to big. Once I got back to the register with the pair of shoes Brian helped us. I let him know that I wasn't happy about being moved aside for a product of his that didn't have a price tag. Brian however had a very smart ass response that I took it upon myself to go and get the shoes since he had some one looking for them. Apparently Brian hasn't ever went to the shoe department and tried to find a pair of shoes. He (Brian) was so rude and had no customer service skills. I would definitely not recommend shopping at this store unless you like unorganized and rude employees. read more

A little bit unorganized but everything is cheap and so I see no reason to complain as an off brand retailer I suppose one can only expect so much but the staff is friendly and it seems like they do care but it's so overwhelming the store is so big to have so little workers at a time read more

Waste of time. 50 customers and two registers = :45 min wait in LINE! I will never shop there again. The deals are ok..but not worth the wait or the stress. read more

Love this place. Clean, organized and staff willing to help. So much better than others I have been to before. Wasn't sure what size I needed for a shirt and the lady looked at me and said you are this, then hands me a variety of shirts. They fit perfectly. Finally someone who know what they are doing. read more

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There are only a few things in this world that really make me furious. A filthy restroom is definitely one of them. This is Burlington Coat Factory in Modesto. My wife said the woman's restroom was worse but it wasn't Target so I couldn't enter to find out for myself. I brought it to the attention of their employees but they were indignant and did not seem too interested in rectifying the unsanitary nightmare. There was no soap, no paper towels, trash/water/urine everywhere. I hope this shames them into cleaning better for their customers. read more

Great staff all around! I locked my keys in my car and they did everything to help me get them out. Besides that every other time i have gone they are constantly asking if i need help. The store is also always clean and organized. read more

This place is a ridiculous, overpriced mess. The only decent thing here is the fashion (not real) jewelry selection. Every time I tell myself I should give them a shot, I regret it. Last month. Went in looking for baby shower gift, but they don't even post most prices, an employee had to explain how to read the price codes on the boxes of strollers, incredibly idiotic way to merchandise. Once I did find the prices, I couldn't believe how expensive everything is. I found most of the items CHEAPER on Amazon (Which I ended up purchasing through) or just a few dollars cheaper than in a first rate store. I don't think they've quite grasped the whole discount concept. If prices are virtually the same, I'd rather just buy at Target or Babies R Us and have the warranty, etc. Total waste of time and money. The one saving grace of this store is the suit section for men. One extra star for that. read more

Happened to be in the area and stopped in here to look around. It's a bigger Burlington than others I've been to, and lots of name brands I wouldn't have expected. I found some Alex and Ani bracelets for $15, normally $40 at retail. They also have lots of home decor and outdoor furnishings, all really affordably priced. I wish I had more time to shop, will definitely have to come back. read more

Horrible place. Long story short, we may have just lost 50 dollars here because they have no ID what happened to a balance of a gift card. To ad insult to injury, it took 20 minutes and 4 times just have the cashier and manager understand the situation. Will avoid this place as much as possible. read more

Horrible experience. Only 3 cashiers on a busy Sunday afternoon and none of the cashiers seemed to be in a rush. Will never return.

I absolutely LOVE this store. Great bargains for the whole family in every department. Great selection of clothes for everyone with awesome prices! Not only do they have great clothes, they have household goods too. There's a little something for everyone. My only complaint is the line is always long and they don't have enough employees working to help everyone. Even if you go in for just one item, you are stuck in the long line. Other than that, Burlington is a great store! read more

Burlington is the best with lay away and with cool clothes! Has alot of clothes to choose from and reasonable prices!!

Great customer service... but when you have a line of over 20 customers... it would be nice to have more then 2 cashiers... waited longer then 30 minutes to purchase my items read more

Line of 20+ shoppers, associates walking all over the store, ONE cashier. Service is bad

Great selections and great service. The have lots of selections and things to pick from there! Will I go back? EH YEAH! ~

Don't bother. It looks like a scene from the Walking Dead. Shelves and racks disheveled and more than half empty. Had to go to exchange a gift for my daughter. When I finally found something, I had to wait in line for 15 minutes. The clerk was pleasant when I got up there but it was a once in a lifetime stop for me. No thank you. read more

I went to Burlington with my girlfriend and was surprised by the fantastic deals I found. Despite being extremely busy, the staff was friendly and efficient. Luis (name on the receipt) was extremely helpful and I got a great deal on a Calvin Klein jacket. read more

Stopped in today 7/11/19 for maternity and baby items. Great selection of baby stuff. As I was checking out the manager on duty Brian made an announcement loudly to the line stating "if you have items you don't want bring them to the register" as he was throwing items left out of place into a basket. As I was being checked out Brian was on the register next to mine. I noticed him throwing around manager clip boards and rolling his eyes. My cashier seemed nervous and I watched him assist a family pay for their $200 layaway. I watched him scan what looked like a store credit card, the kind that would be issues without a receipt and slip it into the front pocket of his jeans. He seen me watch him and looked at me and said "how are you" Once I was finished I found my friend at another register paying and the workers had mentioned how hard it was to work with him and some days are very bad. This made me so sad to see since after working in retail for 11 years with 9 of those as management I could never been so rude to workers who come to work and do their best. He obviously is in the wrong profession and I get that retail is tough but your staff only works as hard as you do. He honestly seemed miserable to be there. His attitude was written all over his face, rude tone, no name tag. This store needs some new management read more

So i went it to find me a coat and to my surprise a store that looks like everything was just put where ever the staff unpacked the boxes i cloudnt find anything that i wanted and wasnt about to spend hours looking for something because nothing was organized!!!!!!!! read more

They have decent selections at a reasonable price . It is a hit and miss with the messiness . I have gone when it's spotless and I have gone when it is messy. They have friendly staff and they do try their best to put the customer first . read more

I had spent all day out shopping looking for the prefect dress. After hours it was a relief to walk into Burlington! I found loads of amazingly priced dresses. It was no time at all before I had a whole collection to try on. The staff was super friendly and nice. They helped me find everything. It turned my long day into a great experience. I will definately be returning and telling my friends. read more

Every now-and-then I'll find something worth buying here. Other than that, I have nothing positive to say about this store. The place is way too trashy to be in an American city (if you know what I mean). Clothes are always unorganized, and don't bother trying to find shoes that fit. Staff members are never helpful, and just look lost most of the time. read more

I have to agree with the previous posts. Some of the clothes are ghetto, like many of the customers. Yes, this used to be a nice store. Still so great deals on men's dress clothes. Shoes are just okay. The seamstress there is AWESOME!!! But STAY AWAY from the bathrooms!!! NASTY :P. Fecal matter everywhere. read more

This place has really nice guy clothes and nice coats. I saw some beautiful name brand coats I really liked. And I was surprised at the name brand mens clothes that were very cheaply priced. BUT when I went into the womens section I found the clothes tacky and cheap. It was like I stepped from macys and into ross. I don't understand why the guys get fox and echo and we get cheap crap? read more

The selection is extremely limited if you're not shopping for clothes. I can't exactly complain about the prices, though.

One star because I once found a nice shirt. Everything is a disaster, the shoes especially. Shoe section is horrendous! The customer service is non existent and they never have enough carts. Not that I'd need it because I never find anything. Very disappointing as the Burlington coat factories in the bay area are quite nice. read more

This is the best store in the world since they got a new staff the woman area has improved great costumer service! n cheap clothes it does nt look like a thrift store there is cute clothes !!! the girls are friendly I love it all ! Specially the dresses supper hot! i will go there every day! i tottally recomend every one to go! cute summer clothes ! except the managers seem to nt treat their employees nice poor girls ! but they are strong as a rock! love it love it love it! read more

Horrible service!! Cashiers complained about having to do 2 checkouts right in front of us. I was there to help my disabled mother and had some stuff I wanted to purchase. Talked about it to the manager and the problem was never resolved. Never coming back here again. Everything is a mess. read more