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    Burlington

    2.4 (27 reviews)
    Open 9:00 am - 11:00 pm

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    My stroller got stuck on a children's chair.
    Chelsi D.

    I love Burlington! I love the great deals on everything I could possibly need. But THIS grapevine mills mall burlington shopping experience was a NIGHTMARE!! I will include pictures but I could not get down the aisles there was so much crap thrown all over the floor. I was trying to push a stroller and so many aisles that I wanted to go down, I couldn't! It was ridiculous, talk about a trip/fall hazard. I have been into some pretty crappy stores but I think this one makes the top of the list. I will definitely not be back to this location to try to push and shove my stroller down the aisles while running over stuff.

    DISGUSTING!!!!!

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    5 months ago

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    Customer Service

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    7 months ago

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    3 years ago

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    3 years ago

    Absolutely the worst store to go to. Manager sees line wrapped around and just walks around instead of helping out.

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    3 years ago

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    8 years ago

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    16 years ago

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    10 years ago

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    13 years ago

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    16 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    9 years ago

    I love shopping at Burlington. I have shop there since we moved to Dallas. I love the layaway especially during the holidays.

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    13 years ago

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    11 years ago

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    Polo Ralph Lauren Factory Store - Sheets

    Polo Ralph Lauren Factory Store

    (2 reviews)

    What's better than a Polo Ralph Lauren Boutique? How about a Polo Ralph Lauren Factory Store,…read morewhere you can get you favorite Polo items at discounted prices?!! I was really impressed by this store. It had all the luxury of their boutique stores, perhaps even a better selection than the boutique stores, at great prices. I am a fan of the classic Polo Ralph Lauren styles and colors, and there is plenty of that to choose from in this store. They also have the newer designs as well, all in men's, women's, and children's sizes. The other thing this factory store delivers on is that classic Service you become accustomed to at a Polo Ralph Lauren Boutique store. The staff here is friendly and helpful and can help you find sizes and fits as you need. Great experience, I probably spent a little too much, but oh well, I am happy and I think my new clothes look great...thanks Ralph!

    Felt discriminated by the staff in the store and felt watched and unsafe the entire time I was in…read morethere, not sure if it was the way I dressed or my skin color or sexual orientation or maybe because I'm a younger individual shopping in a predominantly elderly store, but no one asked to help carry the 10 items I had in my hand, wasn't asked by anyone if I could help finding sizes or a fitting room, the cashier with #s 4**062, African American woman, laughed at me and looked at me, like I had the answers to a question that I should of known on the floor, I genuinely did not know if you guys had sizes in the back because the shelves are full of random clutter and mess,... "we have a system to check sizes" she said..........no duh, LITERALLY NO DUH who doesn't, it was rude and disrespectful, and as someone who demonstrates genuine positive energy and a collected manner to everyone it was insulting and as someone who works in RETAIL administration it was exactly what stores, leaders or associates, should not be doing in a retail field... and my receipt states my salesperson was A'jon?! That was a lie, a full on lie on my receipt, I was not helped by anyone, otherwise I would of had some idea of what was going on inside that mess of a store, I had no desire to purchase anything that night after trying on but felt so incredibly pressured I purchased one item a flannel, that I was absolutely in love with when I first saw it online, and now I want to return, and will never step into your store again and will make sure others around me or on my media don't neither ...and yes I was the one wearing the vintage hoodie on dec/7 with the fur line, just so you know who I am, the store is is an absolute disaster and as a retail personnel myself your store needs to evaluate its customer service and the African American manager who nearly threw a shirt at me walking to the Oxford section was shocking. What if I was a secret visitor? Or exect? Or your family? Learn how to treat customers of any skin color and sex orientation correctly and yes, my message will relay to others, because no one with the basic idea of simple inclusion, equality, and respect will step in your stores again. It was disgusting behavior the way I was treated, that's not how large businesses should be running. Please never treat a customer like that ever again especially since I am someone who deals with extremely severe anxiety I felt like I was going to pass out in there it was a terrifying feeling honestly, I was so uncomfortable and it belittled me, I quite literally started sweating SO bad, I was so embarrassed and I did NOTHING, I did not steal, I did not say anything rude or bother anyone, I simply walked in the store with the intention to simply shop. Coach and evaluate your team on simple customer service!!! And I also heard several workers cursing on the floor... so there's that, you guys are terrible people.

    Burlington - deptstores - Updated May 2026

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