First when approaching to the door there were 2 men of Loss prevention .. one guy lifts the belt thing so you can walk through as they are having us feel safe. and probably for people wont shop lift. the Positives. HUGE store and very clean. .. I mean this store was nice and clean and they had the fans on.. awww. Huge variety of handbags. It was nice the Negatives. They need more toys stocked and they Need more Home decor and home stuff as that area was a bit empty. Would i come here again. Yes i would. read more

I had a very disappointing experience at the Burlington in Fullerton. About 10 minutes before closing, an employee named Jocelyn told me to "shut the F up" and "get the F out of here." I was shocked that an employee would speak to a customer in such a disrespectful and unprofessional manner. I immediately brought the incident to the attention of the supervisor, Ruben, who heard exactly what was said. His only response was that he would speak to the manager the following day. While I appreciate that he acknowledged the incident, I expected much more given the seriousness of the situation. No customer should ever be treated this way. Employees who speak to customers with that level of disrespect should not be representing Burlington. I hope the store's management takes this complaint seriously, addresses the behavior appropriately, and ensures no other customer has to go through a similar experience. read more

This Burlington was fully stocked with a variety of selected items. They had decent name-brand bargain prices I did not see many associates around to assist you, however, it's a decent place to purchase items. Parking is easy in front of the store. read more

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Bought a shaver for my nephew's 14th birthday and it came empty. They don't seem to check if their products are even in the box. For all we know all of their boxes could be empty read more

Burlington - Shaver came empty and already opened - Department Stores Near Me - Fullerton, California

such a great store. very huge lots of clutter. it honestly was giving me a headache. great holiday gifting bags. lots of kids stuff, pet stuff. tons of hello kitty items. lots of cups and housewares. everything is under like $15. check it out read more

Customer service is horrible if you want to go to a store and get profiled. Racially, they hold you at the door, store can be empty so the camera can capture you and follow you. it is ridiculous and I won't be shopping there anymore. read more

No one to staff the dressing room. Got told that I couldn't try any clothes on without an attendant. I told security I wanted to try the items and he could care less. The best he could do was tell me to wait. Really?! I left everything behind. They can keep their clothes. I'll just shop elsewhere. read more

If I could give them zero stars I would. They are extremely rude and unhelpful. They all seem like they're on drugs. Total zombies. Save your money and go to a better store. The selection is also extremely scarce. read more

The store itself is great, and the employees are friendly and seem nice. However, the management and leads are a different story. I witnessed them speaking to employees in a very hostile and unprofessional manner, talking down to them as if they were children. It creates a toxic and uncomfortable work environment. This kind of behavior is exactly why people don't stay at jobs like these. Management needs to do better and treat their employees with respect and dignity. A positive workplace starts with good leadership, and this store could benefit greatly from some serious improvement in that area. read more

Ok so I just left there an hour ago and I did, in fact , find some amazing deals. However, when I got to the register the cashier says to me that the red clearance tag marking my item down from $12.99 to $9.99 was in error and then she implied that I had put the red mark down sticker on the red pants to save a mere $3. I told her that that's not a mistake because there's another one exactly like it with the same sticker which would have made it $3 less. She sent some employee to find it and even though there were multiple with the same savings, she refused to mark it down to save me $3. Instead she removed both of the red mark down stickers from both items claiming it was a mistake. I told her-"it wasn't my mistake and I wanted that item at the price it was marked- the short Spanish speaking girl that acted as if she was the manager and simply didn't want to be proven wrong (which she absolutely was) for not honoring the price it was marked and then after she was presented with the others that had the same sticker , she continued to remove the red stickers instead of giving me the item at the $3 dollars off price. It was closing time and I didn't have the energy to make a big deal over a mere $3 but it festered in my mind and that's why I will be back probably returning all of the $126 worth of items that I bought just before closing time on the Fifth of Feb. You know who you are. I thought for sure I found the most penny pinching employee Burlington has ever hired. I'm positive it was you who went on the PA system asking loss prevention to check in the dept where I was. I may look like a thief to you young lady but I assure you, if I was going to steal something from Burlington it would certainly be more than $3. I didn't appreciate the implication that I was a crook when I spent over $120 of hard earned cash. I will not say your name because I don't want anything negative to come your way but if you could please remember when you have a paying customer wearing bedroom slippers to shop in - it doesn't mean I'm a thief, it' means I'm too tired and lazy to put on some shoes. read more

Burlington - I just noticed a ten dollar discrepancy as well as what I mentioned in this review - Department Stores Near Me - Fullerton, California

Lots of Good things good stuff to buy a little quantity. Good quality close home goods etc. With the line is very long. They have only a few cashiers. Not enough to take care of all the people. Specially this location is very puppy laugh. read more

Burlington - Cashier station - Department Stores Near Me - Fullerton, California

Waited forever for the "designated employee" to show up and open the trial room. No one could care less about customer service. Then went to check out counter. Guess what...the system is slow...the phone # system is not working...The shoe department is shoe less...can go on...but mainly the pathetic apathy of the employees which gets you. The only person worth mentioning is the greeter at the door. read more

This Burlington has a lot of cool and affordable things. The store was clean and easy to navigate through. My only problem was towards the end of my visit my experience at the checkout was not that great. The lady checking my items (Blanca) was slow and would talk to other workers which would slow her down even more. read more

Burlington - Blanca cashier - Department Stores Near Me - Fullerton, California

guess ill no longer be shopping at Burlington stores. im not standing in line to get into a store. properly hire lp employees to manage theft so you dont inconvenience regular customers. training and proper monitoring systems would create a better shopping experience rather than your current procedures. do better. read more

I could not even shop properly because I had to run out of there as soon as I got to the back store. My allergies started to kick in so bad due to their AC and duct system. They need a full HVAC and duct cleaning Horrible feeling. read more

This is a great place to come by often. You will find new things showing up often It's a big store and you'll need to look through lots of things to find what you're looking for. The have lots of clothes and you'll also find bedding, kitchen and toys The parking lot is getting busier. The prices are fair. read more

Burlington - The check out - Department Stores Near Me - Fullerton, California

I went to this store today with my wife and needed to use the restroom very bad. I am diabetic and can't hold my urine, so my wife asked an employee if I could use the restroom and let the employee know that I am diabetic they did not care and just said no so I had to find a restroom I ended up peeing on my self it was very humiliating. I'm never coming to this store again. read more

Grumpy manager for some reason? I found the only chair that was in stock, but it had a defect mark. I brought it up to the register cashier and she ask her manager if a small discount can apply. I can hear the manager name Rebecca yelling "it's not my fault it's the manufacturer's problem!" I am so confused why she would think I blamed her and kind of customer service is that. Either way that those kind of items would be discounted if there is a defect. I have worked in retail before and if there is an issue that can be solve, then solve it. I end up not getting that chair after that experience, but I thank the register cashier that was very kind and tried to help to me as much! Thank you! read more

What happened to this store?!?!? There's nothing in here anymore!! No more dress clothes or dresses for women! Clothes look like 2nd hand clothing! read more

They might as well just shut down this place. I'd be surprised if they lasted past Christmas. Just to be let in today at the front door there was a security guard with the front door roped off asking me what I planned to get before entering the store.... Just ridiculous.when I got in there wasn't much to look at, and I was already wanting to leave after being questioned why I bothered being there in the first place. read more

the employees are extremely disrespectful and were name calling people in spanish. they don't allow people to shop comfortably as they're standing in the way. they're too concerned with gossiping rather than being focused on their job and remaining polite. read more

Cheap price Clean store customer service excellent friendly helpful smiling Too many variety Good deals read more

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This place has no restrooms for a very long time. There is literally no place to go. If you look around people have to piss by the corner bushes. This place needs Todo something about their customers needs read more

Not the first time shopping at this store and every time I have gone its been a bad experience. The store itself is not so bad has a good selection of clothing and items. The customer service on the other hand is terrible. There was a long line and they called for more cashiers and I was charged by cashier Jelena. She seemed very annoyed as if not wanting to work or help out with the line. This is not the first time I have had this type of interaction with this cashier. Previous time I wanted to do a return but had forgot my receipt but payed with cash. She didn't even want to accept my return it had tags too not even store credit nothing. I had to go to a different burlington and they accepted it just fine. At first I had gave her the benefit of the doubt maybe she just wasn't having a good day. Now I see thats her overall attitude. If you go to this store just go for what you need and go. Keep in mind the service won't be great. One more thing too security takes there job way too seriously and they stereotype. When you come in they have you wait minutes so they get your face. Then if you have tattoos or dress in baggy clothes they follow you around the store. Not okay! read more

We were shopping today and my daughter had to use the restroom . An employee said restrooms are closed for customers. Went up front to ask manager and she said restrooms are closed and the manager won't allow them to open (Note: she was the manager). We were not done shopping but my daughter really needed to use the restroom so we hung the clothes on the rack and went outside the store to find a restroom. Needless to say, we did not go back to make the purchase nor will we ever come to this store. They have no regard for the customers and shopping has been an inconvenience for us at this store. read more

There's 2 cashiers at the most busiest time 543pm. There's more than 20 people waiting to check out. Horrible.

Lot of cheap merchandise. Most merchandise is not so good quality. But you can find some gems. Baby foods and baby products are great deals. They are often 30% cheaper. Some toys and kid books are super cheap as well. For sports apparel, I think Marshall's has better merchandise. The lines can be extremely long. Also, staff sometimes are extremely tired and annoyed. Still a great place for bargain shopping. read more

This is an amazing store with a huge selection if items. I have been to other stores, but I have found so many good items here. I want to point out that Noe is an amazing manager and did everything possible to give exceptional customer service. He helped me and my husband fix an issue and then explained what went wrong. He was calm and very nice in dealing with the problem we encountered. He took time out to assist me during a busy time. This store is very clean and the employees are very helpful. Thank you Noe for making my visit amazing and thank you Daniela (the cashier who helped us) for being so patient while the issue was being resolved. More stores need customer service like this. Above and beyond my expectations. read more

for the first time my life, I bought nothing. On the day of my first yelp review of burlington coat factory, I decide to buy nothing, its the recession. Parking was a breeze, always freindly people to help if you have a question, some are a bit laxidazical at the counter at times. my advice, get your shopping cart, start in the craft/pic/decor section if you need anything for your house on the left. If you need bedding/linens straight ahead, if not skip right to coats and shoes. The variety is huge, you never know what may be there, I have been lucky enough to pay bargain basement for Stacy Adams wingtips. most likely, you will be able to find a dapper coat and hat. Finish your trip past the clothes and suit section and in the misc area. You can get stuff for working out, robe, electronics and chocolate and misc. Take one last look at your cart, your budget before checking out, I usually do, since I am not a rich hipster. read more

Sadly, this location is not following state guidelines to limit store capacity to 20%. When I approached a employee and asked how many people were in the store he told me there was 308 people in the store. He also said the stores Max cap is 380. That is well beyond the allowed 20% guideline for the state. They also do not enforce social distancing while herds of people are in a mile long line in the store to checkout. They should be fined for blatantly not following rules. read more

One of the biggest Burlington locations I have ever been to! ROws and rows of clothes, the selection is endless!!! No matter what you are looking for here, they will have it, but you really have to be patient and look. Everything is spread out nicely, very organized, quick check out lines, all around good shopping here, especially for kids and men, we always find something great here! read more

Story time.... You can call this 2 ladies and a Hamper.... Too much to write down again so I will leave what post that I left for Burlingtons Facebook page. read more

Burlington - 2 ladies and a Hamper get the deal of the day... - Department Stores Near Me - Fullerton, California

Stood in a long long line waiting to purchase my item which read 9.99only to be told it's 9.99 each ... tell me why the hell I wasted my time here?? You guys should be placing a sticker that read $19.99 not $9.99 and then tell the customer it's double the price. You had one job!!!! Zero stars if I could. read more

Love the prices & variety in clothing & house goods!! I always seem to find a variety of great prices and good looking things for house and for personal use read more

This store is getting remodeled. 100% turn around started 10 months ago under new manager. Mall is changing so corporate decided to face lift the store. 10 years ago Burlington only had good brand name merchandise. Now like Ross, you have to pick through crap, to find a name brand in women's clothing. Men's clothing is all brand names. Ontario Mills store has nicer selection. Huntington Beach is the best in orange county. I bought 400 coach shoes at Ontario store. Here there are candies, and other junk. But the shoes are perfectly organized, and not all over the store floor anymore. I wish they would step up, and get rid of the swap meet crap women's clothes. read more

Burlington - $400.00 shoes for $7.99 on clearance. And....I have nothing that I can wear with them. Size 8 ladies...where the party at? - Department Stores Near Me - Fullerton, California

Been here a couple times for something small like a freeze and it takes 10min , I am aware when there's more people ahead of me but it was just me read more

I use to love Burlington Coat Factory. As a bigger guy, they had a wider selection of sizes. Although, it really depended on what city you were located in. Some were better than others. This one use to be great with size and selection. Now... they think size 44 is "Big and Tall". I thought that was more standard sizes. And if you do manage to sit there and sort through all the pants (cause they are all labeled wrong on the hanger, and placed in the wrong section), checking the actual tags per pants, anything that might be over 48" is pretty ugly and unfashionable. I'm talking ugly browns, or poor bleach jobs to give a faded look. I have stopped by 6 times this last year. And it's always the same thing. So I'll just take my business else where. read more

Oh my oh my! This place has everything nice. I went in looking for nice pair of black flats,and wow so many name brands to choose from. I was pleasantly surprised to find the prices are super affordable,and Its not just coats/jackets. I am so in love with this place. I honestly have to say,its pretty addicting. Customer service is great,A gal name Tina works the floor, she is very helpful. I definitely recommend this place. read more

Great staff & awesome prices . Really enjoyed my shopping experience . Located in the city of Fullerton there few others options of stores , but my family love this Burlignton in Fullerton. read more

Everything is great but you guys need to update your system and add Apple Pay !! It's a NEED