Absolutely could not have had a better experience, it makes me sad that they have such a low rating but trust me this place is SOO MUCH BETTER TO GO TO than Uptown Cheapskate which is 10 minutes away. I went there first and I had the absolute worst experience imaginable. Rudest employees with the biggest attitudes. I work retail and I get having one of those days but seriously it's your job to at least pretend to be nice since you're getting paid anyways.. Regardless thank you Buffalo Exchange! Can't wait to be back read more

I went and sold several items and had a delightful conversation with the (I believe vegan) dark haired manager she was telling me all about her experience at universal studios. Shortly after, she had to go on break so she swapped with a buyer (she was wearing glasses and a pony tail) half way through. She was weirdly abrasive, not friendly, threw my items on the counter with no regard, loud and just overall was not a good person to interact with. Maybe she was autistic and didn't know how to socialize? Maybe she was having a bad day? Who knows. When I asked for the pen to write my store credit total on the card (normally they do this every time you cash out) she gave me, she practically threw it at me. So I threw it back at her after I was done with it. After the obvious uncomfortable interaction, she just walked off. Basic customer service was atrocious as soon as the buyer filled in. read more

My absolute favorite spot to sell and thrift! They have online check in which helps free up some of the waiting time and also helps to keep the selling area less congested. The selling area is tight, and the parking lot is behind the store so there is a little walk required so keep that in mind when bringing things in (modest sized trash bags, do not use boxes!). I drive about 40+ minutes to get here and always bring a minimum of 2 luggages- even if they are busy selling, they get through buys pretty quickly. They have lots of cute clothes and unique pieces here! A lot more gen Z to younger millenial oriented clothing but I'm not mad about that. As with other buyback stores like Platos Closet or Uptown cheapskate, you will not get back much for your items so only take clothes that you'd otherwise donate (because a little money is better than nothing). If you keep this in mind, I think you can manage your expectations better and leave much happier. Every experience Ive had here was so professional, cheerful, and pleasant! I highly recommend. read more

First off, everything inside is extremely overpriced, way higher than what you'd expect, even for a resale store. What really bothered me was the sign outside advertising " 75% off sale" When I went in, it turned out to be one tiny rack with barely any items on it, which felt really misleading. On top of that, no one even greeted us when we walked in. Basic customer service goes a long way, and it just felt unwelcoming from the start. Between the prices, the misleading sale sign, and the lack of customer service, I won't be coming back. read more

Service was absolutely wonderful. There are lots of thrift and vintage shops in this area and Buffalo Exchange is always a fun stroll. I didn't end up finding anything I liked enough to buy but my sister found a really cute 90s dress. Some notes: Prices seem good for some items but not for all. Like I saw a Star Wars shirt that I got from 5 below last year that was obvi $5 but they were selling it here for $15 used. There is a smell but I suppose that's to be expected haha. There were people with tons of bags waiting to sell their clothes that took up the whole front part of the store so it wasn't easy to shop in that area. Happy thrifting! read more

I felt extremely uncomfortable in this store. I felt that within my experience I was racially profiled and taken unseriously when trying to bring my own clothes in to sell or donate . This experience was extremely upsetting. Do not come here if you are Latinx Please give your time to better locations. read more

Seems like most of the negative reviews are from consigners? As a buyer I really like coming here. The staff are really welcoming and always proactively ask if I need help. The merchandise is very, very well organized when compared to other thrifts. The store is cleaner than most other equivalent stores too. The prices are on the higher end, but that's to be expected at Buffalo. If you want bin prices, go to the bins read more

I came in the other day to look for some items for my Coachella outfits and asked Claire (I think that was her name glasses and brown hair) if she could help me find some things from my Pinterest. She stopped what she was doing and looked for the items herself! She showed me the things she found which were perf and helped me into a fitting room. I ended up buying a complete outfit! She was so helpful and nice and also gave me a coupon! Great customer service and I will definitely be back! read more

Sandy was amazing. Her customer service was impeccable. She went out of her way to help us. I've been to this store many times. But this one... I will remember forever. read more

Sandy was so helpful to my gf, who was undecided about a couple items, she's very stylish & attractive herself, so you feel like you're getting top notch advice, plus she's extremely friendly and knowledgeable. Manager Sage was very professional & kind too. Going to tell friends great experience & we'll return. read more

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I went here to sell some clothing items. I was greeted when I walked in and the girl was very nice and explained to me what to do since I'd never sold clothes there before. The staff was friendly, helpful and knowledgeable. I would definitely go back. read more

I feel like I was discriminated from the start because of my age. I came in to sell with three bags of clothes and shoes. The people ahead of me were assisted by another person who purchased many items and I understand they buy what will sell well but I had wide leg jeans which she told me would sell and yet mine in good quality she did not buy. I asked her why and she said it had to be a specific fabric. I really just got the vibe she was not going to buy from me just because of my age. I have sold here before with no other issues. Not a good look. read more

An ol-reliable since starting my thrifting journey till this day. Every time i go back after a while there is always at least 2-3 new pieces i would gladly consider taking home condition & price related. read more

I brought in a bin and a bag full of clothes. First time there so luckily I was first in line to sell. Woman with the piercings was kind enough to look through everything, unfortunately she was only able to take 3 items however she was fast and efficient. Idk why people complain about trying to sell their "new Clothing" when really you just want to resell to make profit. If that's the case then start up your own business front!! No complaints about this place, friendly and willing to look through whatever stuff you have. read more

came in with some large bags to sell expecting to make some cash but only received a few dollars for a name brand clothing.. im not sure how they pick their clothes but it's definitely based off their personal style. i had many name brand clothes that were in great condition they didn't want. i wouldn't come back here again to sell. a lot of the items here they sell are also overpriced. some workers seem friendly and helpful but others seem rude and had an attitude. it's a bit of a scam how little they pay you for your items that are new and name brand. read more

Yesterday I went with my daughters to sell her clothes. They bought 4 Patagonia items, a pair of Versace pants, some Teva boots and 3 new pants and only gave her 61 dollars I disagree; they paid him very little and I wouldn't go back. read more

This was my first time coming to Buffalo Exchange at this location. I was helped by Nick which he was friendly, helpful, and attentive to everything I needed. I really appreciate the help he gave me that day. read more

Buffalo exchange has a special place in my heart, it was my first job interview and Tucson is my hometown, where the company started and is headquartered(the Tucson location is the best imo) I find that they really do their job and hire employees who are super friendly, inviting and helpful! I've never been to a location where this isn't the case. Although this location isn't my favorite in terms of finds, it's one of my favorites to peruse when thrift stores are dry around the area lol. I was in the store yesterday and found four great items, every employee there acknowledged my presence(unlike other buy sell trades like crossroads or Plato's) and one girl even turned on the ac as soon as I mentioned I was warming up lol(wasn't trying to complain, just making convo) I really appreciate her doing that even though I was leaving the store anyway. Too bad I didn't catch her name! Give everyone raises lol. read more

Buffalo Exchange - Cute! Miss Tucson. - Used, Vintage & Consignment Near Me - Fullerton, California

Love this thrift store! We went to the one in Hollywood and it happened to be 50% off household goods! Wow!! We hit jackpot!

Super condescending staff when going in to take in a ton of clothes that were partially already bought from this location, and others that were in good, recent, condition. Received odd comments about what was brought in and will not be back. Zero customer service asking if any help is needed bringing in a lot of clothes struggling through the door without even an acknowledgment or glance. Another girl was waiting to be rung up since before I even got there and she had to ask twice just for someone from the back to come ring her up since the other two up front were just talking non stop. Low quality fast fashion like SHEIN here in a lot of the clothes. Sad to see how this location has gone downhill. read more

Some cute clothes but overpriced for a LOT of items. Staff here are not welcoming nor friendly. Yes there are some cute styles here, but the prices are too high for a thrift store in general. read more

Do not come here if you wanna spend over $30 on one shirt everything is super overpriced goodwill seems cheaper than this place. The brands of clothes are pretty good, but the prices are just crazy. This location was really small not super big as it looks. read more

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Brought a whole bag of brand new pristine condition in fashion clothing items to sell and none of them were accepted every worker here has the worst attitude and acts like you're beneath them with their stupid boxy t shirts, I could go fit for fit with every one of these fools and come out on top. My items weren't accepted for "small holes and blemishes" but every item I see in store is torn and withered. My gf even brought items to sell and they judged her clothes saying things like "what do you even wear this with" all while wearing the most corniest fits ever. Do not bring your clothes here to sell you're better off just handing them off to goodwill at least then they'd be put to good use. read more

Depends they have a lot of clothing which is great if your buying; but if you're going to sell your clothes make sure it's basically brand new . They won't take clothing that have been worn a few times . The worker was really really sweet about it but basically told my 14 yr old daughter that her clothes were over worn and they won't be able to take them and give her any money for them but her clothes can be donated if she wanted. read more

downright fugly 2017 backstock selection. Scam/scummy prices. Tasteless sloth like buyers, high out of their minds. Its like a version of 2nd street if they sold clothes I would never put on my body for $30 a piece read more

Don't sell your clothes here. Sold my clothes here for some quick cash (also a terrible experience). Left the store with $30 in cash and no receipt. When I call to confirm my total on my receipt 30 MINUTES LATER, an employee named Shack told me he was not able to find the record of my transaction... from 30 minutes ago... Shack also COULD NOT problem solve with me. "I'm just an employee" is not an excuse to deflect my question and hope I just drop the problem. Do better in training your employees to work with customers instead of just taking down a name and phone number. read more

Super friendly Selling lines go fast Gorgeous, clean , and super organized store Lots of gorgeous finds, it's hard to leave with nothing!! read more

Sold here a couple times since my last review and have had a decent experience. To be honest, you will not get much money for your items, so my main tip is to sell things you're okay with letting go, stuff you don't really care to get only several dollars or slightly more so. Of course you can get more money if you are able to sell on sites like Depop or Poshmark. But I think if you go in with clear expectations, it's not so disappointing. They also do let you know how much you will earn. You can get a decent amount in store credit if that's what you prefer. I'm not saying I am totally in agreement with the way they conduct business. However, you got to commend the buyers for having to do the awkward, dirty work of having to deal with customers bringing bags of clothing in every day. The workers were courteous to me and other customers from what I've seen. Please cut the workers some slack. They are doing the best they can and try to give people the best deal while following in line with corporate guidelines. read more

Came in to sell . Wasn't even greeted . The girl with glasses literally just stared at me. Not even like I'll be right with you. Then when she saw I was trying to sign in was like oh I can take you here (after an awkward 4 mins). Haven't been here to sell since 2020. And I'm disappointed I even wasted my gas and time. I took a look around the store while she went through my items, and she then had another employee come tell me she was done. Only to say they didn't take anything. I took new with tag items trendy etc. won't be back. There prices on items are also crazy read more

Honestly this place is hit or miss when it comes to decent quality pieces. I usually go here for athletic clothes, and that feels like a safe bet here, but most other things are pretty average. Men's clothing/shoes tends to be better than women's. It's a nice stop if you're already in the area for a coffee/bite to eat, but don't go out of your way for this. read more

I went in today and in specific i brought one bag that i got originally for $80 and never ended up using and i told him that it was brand new with tags and paper, which he saw and looked at. he gave me $8. and he told me he was going to put it for sale for $25 for a huge rhinestoned backpack. $8. are we serious. Im giving name brand items some new and getting rejected or extremely lowballed when it comes to payout. He had the craziest attitude, he looked so bored with his job and just overall had the worst attitude, silent and just chucked my clothes back into the bag when i took time to fold all of them nicely. but he bought my brandy Melville shirt even though he told my friend minutes later "were not looking for any like cheap fast fashion stuff" brandy melville IS fast fashion, and when i was looking around i saw shein items, and forever 21 items. walked out with $17 and a will to never go back and to tell friends not to go. do not give a customer $5 for something you are going to sell for 7x the price.. and dont tell customers you dont take something, THAT YOU HAVE FOR SALE ON YOUR RACKS. read more

Buffalo Exchange - Receipt - Used, Vintage & Consignment Near Me - Fullerton, California

This place rocks! Easy mobile check in to sell your clothes & has alot of awesome styles to shop around for. I have been here more times to count to buy and sell, every time iv have had a great experience, the staff are nice and the manger is great i love this place, worth the wait to see if they will buy some clothes or not, definitely makes cleaning out your closet fun. read more

I had heard of this place so I decided to take some of my clothes and my daughters, sons shoes. When you arrive there is a bar code you have to scan and fill out then when it's your turn they will contact you and see how much your clothes are and let you know on the spot or have you look around then have you come back. We wanted to see how much we would get for our clothes sadly really nothing but $7 for two items. I feel some items could have been worth some more but they stated it's what is in style I guess. Don't know if I'll ever bring clothes here again but I guess it was a good experience checking out this place. So if you are planning on bringing clothes here make sure it's what they are interested in or in style. Otherwise you won't get much for whatever you bring. read more

One of the male staff members on the cash register had a horrible attitude. Was very rude. Will definitely not go back. Couldn't even by anything because he was so unwelcoming. read more

Always long lines and terrible service. Last time I went the girl broke my bag. I've gone a few times to try and sell items and every time they have an attitude? And then barely look at my things and offer me 3$ for two items. Everyone can make more money on poshmark Mercari and Depop. Don't waste your time here. They rip you off and then break your things when they offer you nothing. Also everything in the store is overpriced and not special items. read more

If I could give this store a zero, I would! That being said, I have been a frequent and loyal shopper for almost 10 years. I've never in my 60 years of living on this earth I've never been treated with such rudeness and disrespect by employees and management. This store is extremely mismanaged and the turnover is high. My father and I went there yesterday to shop and the manager Sage told me that my father and I was banned from the store because an employee told her that I use profanity and I was yelling at employees. I was shocked ! I have never in my life treated people in this manner . I said whoever told you this is lying.! Obviously she believed her employee instead of me . Anyway, we had a brief conversation about it, finally, she agreed to allow me to shop but inform me if another incident occurs, my father and I will be banned. I was so upset I called corporate and spoke to Justin and explained the situation. He said he didn't know why I called because my father and I wasn't banned from the store . I said I called because I wanted to let you know about the situation. Justin was courteous and professional, but that doesn't help what happened to me at the store . I will never shop at this store again ! Horrible place to shop! They have the lowest Yelp rating and I am not surprised! read more

Long lines and unprofessional employee. Girl at the counter with short, curly black hair with nose ring talks too much! There's an extremely long line to sell because this employee is talking with customers about her whole life story (irrelevant school education and previous job experience; entirely unprofessional) instead of efficiently selling and pricing items. And of course, they only have one employee at the counter. Bad management imo. read more

like most thrift stores its always going to be hit or miss, that's what's fun about coming back you just never know and I love that shit. that being said some of the things the buyers are getting here are soooo booty I cannot believe one of the buyers here is infatuated target branded good fellow shirts and sweaters, also who is buying tickle me Elmo shirts designed by AI ?!?!?! I am judging!!! read more

Brought in a large bag full of heels, sneakers, dresses, shirts, and jeans to sell and they didn't take anything. There was no one else trying to sell so they looked through my bag quick. Looked around the store selection and saw some tank tops and jackets from puma or adidas that seem ok. If you're trying to sell, they are looking for styles that are more loose/baggy, transitioning into fall wear. read more

Buffalo Exchange - Used, Vintage & Consignment Near Me - Fullerton, California

people there are amazing omg. there's this guy who works the changing room area and i thought he looked like yungblud and i ended up singing to him (long weird story) he was so nice and so was everyone there, i go maybe once a week and i find HEAT every time i go. like literally broke because i love it so much. really recommend read more