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    Burlington

    3.2 (6 reviews)
    Open 9:00 am - 11:00 pm

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    3 years ago

    Helpful 5
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    Love this 4
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    3 years ago

    Helpful 0
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    Photo of Lisa G.
    13
    25
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    3 years ago

    Selection is o.k. I went to try on a few things. Kinda odd that the dressing room signs are in Spanish only!

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    7 years ago

    Helpful 0
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    Love this 2
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    8 years ago

    Helpful 5
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    Love this 2
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    4 years ago

    Mediocre experience. Not a great selection of toys or baby stuff. Store could definitely be a little cleaner

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    Customer Service

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    J.Crew Factory - Tops.

    J.Crew Factory

    5.0(2 reviews)
    0.6 mi

    J. Crew is one of my favorite stores, I like their style but sometimes the prices can be pretty…read morehigh. Their factory stores are the best solution. The items are the same quality as the regular store, but at a much lower cost. A brand new J. Crew Factory store just opened last week in West Hartford's Corbin's Corner. The store has a great layout, and plenty of great summer pieces, for men, women and children. Most of the store is currently on sale for 40 - 50% off. Since this store is brand new, the exterior is still under construction, but It's what's on the inside that matters. The sales associates are friendly and answered all my questions. I've already been here twice since they opened last week. I'm glad to have a factory store nearby now. It's a good idea to come in frequently as new stock comes in often.

    My husband and I stopped in while our running errands this past long weekend and we were so…read morepleasantly surprised by our experience. Not only was the store clean and organized, but we were able to find so many great items for both my husband and our 3 year old son. I was elated to find several matching shirts for them to wear over the summer, which I look forward to seeing them in together. Prices were great and having the teacher discount on top of it was excellent. When we went up to the register, the young lady behind the counter (Lauren A) was patient as we troubleshooted which email my J.Crew account was linked to. We ended up sharing some small talk about my husband and I being educators and she was very sweet in engaging about our jobs, summer break, and which grade levels we worked with. She was so positive and genuinely happy/helpful. This wasn't exclusive just to us either. We overheard similar interactions with her and other customers in line before we approached. She was just a kind person, who seemed dedicated to her job. We will definitely return!

    Photos
    J.Crew Factory - Denim for women.

    Denim for women.

    J.Crew Factory - Dresses for little girls.

    Dresses for little girls.

    J.Crew Factory - Athletic tops.

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    Athletic tops.

    White House Black Market

    White House Black Market

    3.5(8 reviews)
    0.5 mi
    $$$

    Jill needs to stop working in retail. I went in with my two children to use my birthday gift. I am…read morepostpartum so naturally I am not looking to spend a lot since my body is changing, so I went to the sales rack and chose a tank top. When I told her that's what I'll be getting, she gave me the snarkiest attitude. Then I'm waiting on the line to check out, and my baby is bawling. The cashier is busy with someone else and Jill is just standing there two feet next to me, not bothering to complete my transaction so I leave and tend to my baby. Not a care in the world. Then when it's my turn, I ask the cashier if there's anything they can do about the deodorant stain on the tank top, and she asks Jill. Jill said if I don't take it, she will "damage it out." I don't know what that means, and she looks at me like I'm an idiot. At this point, I have had it with Jill and I decided I'm not paying for a stained tank top, especially when she's not even bothering to wipe it off for me, so I say that I actually won't take it. She rolls her eyes and I walk out. I turn around and see her wiping off the stain so she puts it back on the rack. So you couldn't do that for me when I wanted it? And so you were lying when you said you were going to damage it out? Lastly, I ask her if I can pass on my $10 birthday reward to someone else on the line and she gives me some made up answer about how it's my account and not theirs - okay so why can't you process my discount for theirs? You just put in the promo code and that's it. She was so awful that I never want to step foot in White House again.

    Trying out new places at West Farms can be a challenge. I have an upcoming event and was looking…read morefor a cute white top for this weekend. The retailer, Denise, was very nice and helpful in finding options for me. I fell in love with one top out of the four options she showed me. I'm a big girl, so unfortunately, they didn't have plus sizes available; the largest size they carry is an extra large. The material was comfortable, breathable, and stretchy. I think this store caters more to fit women. I'm thick and definitely not skinny. I rated them well for good service, but I could tell they were trying to push a sale at the end, which is typical. I wouldn't invest if I don't feel good in the top. Its Eh for me

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    White House Black Market
    White House Black Market
    White House Black Market

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    Saks OFF 5TH

    Saks OFF 5TH

    3.4(12 reviews)
    0.7 mi
    $$

    Saks Off Fifth is a great store in Corbin's Corner that sells some designer goods and other mid…read morerange items. They have a nice selection of men's, women's and children's clothing. As well as accessories like jewelry, sunglasses and purses. There's also a small selection of home items in this store. I like to check what's new here occasionally. In the past I've purchased some nice purses, sunglasses and shoes. Occasionally they'll have an additional 20% off of their red tag items, for me that's the best time to get a great deal on something I've been eyeing. Otherwise, I think most items are overpriced here, designer or not. I like going into this store anyway, it has a nice layout, friendly staff, and easy returns if necessary. It's worth going in, you never know what you may find.

    I stopped by this afternoon 6/7/25 came across a kid coat that was in clearance section, it was jo…read moreprice, I was looking for someone to assist, after forever, walked to the register and informed the cashier that I needed assistance, There was a Russian/ Polish lady with a walkie talkie, possibly a manager who grabbed the coat from me and stated she would be back... almost after 20 mins of awaiting, nothing, I walked to the front and stated to the caahier that I was waiting for a price on the item, She apologized I stated to her that tgat lady was unprofessional and rude how u have a customer waiting and then hpon me finding her she was holding a conversation with another customer talking about personal issues, Seriously, I left all that I had in my carriage and stated that I would go elsewhere where the cus service is not rude.

    Photos
    Saks OFF 5TH - St. John / additional 25% off the clearance price!  Lots of new items arrived and on the "direct from Saks" rack!

    St. John / additional 25% off the clearance price! Lots of new items arrived and on the "direct from Saks" rack!

    Saks OFF 5TH - Bought 4 items total tonight. Great clearance sales! 2 very nice gentlemen helped me find the prices of 3 Missoni items

    Bought 4 items total tonight. Great clearance sales! 2 very nice gentlemen helped me find the prices of 3 Missoni items

    Saks OFF 5TH - Sale sale sale

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    Sale sale sale

    American Eagle Outfitters

    American Eagle Outfitters

    1.2(5 reviews)
    0.4 mi

    Don't get me wrong I love American Eagle, but today was NOT a good experience for me. I decided to…read morego to American Eagle on Black Friday because I absolutely love their clothes. However, their prices are usually pretty high so I was excited to see their deals on Black Friday. I decided to purchase two pairs of jeans (usually buy one get one 50% off) and a comfy sweater that I really liked. All of which were supposed to be 40% off for Black Friday. But, when I got to the cash register it ended up being a total of $115 for only 3 items!!! Absolutely outrageous! I had to ask the cashier to remove one of the pairs of jeans or I would've gone completely broke. Not to mention, it ended up being a total of $70 for only 2 items!! You're telling me that's 40% off? What a rip off. Be careful shopping here because their "deals" are nothing but a lie.

    One of the WORST American Eagles my husband and I just went to....the girls working there couldn't…read morehave been any more ruder. Went looking for some jeans and we needed a specific size I asked one of the girls for help and all she straight out told me was "we never carry that size we only happened to have that size because someone returned them from online" yet we looked at other jeans styles and they did have the sizes!!!! She didn't even want to help us and was straight out rude. Then the fitting room, I saw a room that was open and no one was around to help so my husband was going to use it...and then the associate appears from nowhere and straight out yells "I'll take you here" and I heard her once but she had the nerve to repeat herself going louder the 2nd time...like geez, have some manners...not our fault your having a bad day..and then the cashier was all moody...I've done retail before and the #1 thing that they teach you is that the customers come first. And customer service is important...but clearly it isn't at this location. Never going in there again. I hope they fix this store. No one deserves horrible service.

    Burlington - deptstores - Updated May 2026

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