Horrible customer service, not friendly nor helpful. Don't waste your time driving there, you will…read morebe disappointed!

Terrible customer service the young gentleman that irons hats in the front doesn't know how to…read morespeak to people. Very bad customer service I would not recommend patronizing this business and the boots are old no new inventory. Go somewhere else!

I had an amazing experience with everyone here. They were sooo helpful. I will definitely be back !read more

I've made several purchases here and I've gotten great service every time. Not to mention free…read morestuff. My best purchase to date are my pink python boots.

Great costumer I had a great experience!! The girls were…read morevery welcoming. I was really satisfied on what I was looking for!! Definitely will be coming back.

Great selection of hats, boots and apparel. The staff is eager to help and is attentive and…read moreknowledgeable of the inventory. Prices were moderate to high but I was able to score a pair of boots from the sale section.

Customer service was great. The gentleman assisting me was very friendly and helpful. They helped…read morefind what I was looking for. Their prices were inline with other western stores around the area. The store had a lot of boots, hats, and clothes. They also offer customizable options for their hats, which can be done in the store. I ended up buying a brown felt hat and have received a lot of compliments. The reason why I didn't give them 5 stars is because they didn't honor the discount their own website posted. I was told it was no longer valid. I just checked their website 2/24/25 and it's still saying their entire store has a 20% Rodeo Season discount. So either they decided to take advantage of me or they just didn't want to honor their discount.

My hubby and I went here because we saw it on IG and needed boots for Rodeo. Fernando and Evan were…read moreabsolutely amazing!! We tried on eight million pairs before settling on the right ones. They were supper patient, helpful and informative. Evan even stretched my boots so they would be comfortable! The prices are very reasonable too. If you are looking for a great selection and friendly staff - this is the place to go. I already have my eye on another pair but don't tell my husband!

Bought a cowboy hat for my wife and I while visiting Houston. Excellent price for a really nice…read morehat. Sales staff wasn't pushy. And we're very polite.

I've been dying to buy a cowboy hat for many months, and while I could have saved some money by…read morebuying one online for $20 or so, I wanted to shop local and didn't mind paying for top quality. I pass by Gomez Boot Ranch quite a but, since FM 2920 is a road I cannot avoid. I have to be honest and say I was intimidated by the large, "foreboding" exterior...I felt like an imposter even thinking about going inside... ...but I'm so glad I ignored my self-doubts, haha! The store has an expansive inventory of western boots, hats, belts, you name it! In all sorts of sizes and for men, women, and kids. The staff is very helpful too. I didn't get her name, but one young lady helped me figure out my hat size and go through some of the cowboy hat choices with me. I ended up going with a felt black cowboy hat that set me back $120, but out here in Texas, you know I'll be wearing it on the daily (at least when it's not raining). I'm glad I supported a local business! They also offer complimentary cleaning whenever you need it, and there is an expert in "cowboy hat bending" (I do not believe this is the proper phrase, haha) who is on-site Fridays and Saturdays to help you get your hat to a desirable shape as needed!

I love Boot Barn! I can always find what I need when. Even when i think i don't need something, i…read moreend up buying something else LOL. Tons of western material to choose from here and there is almost always a sale going on. The staff is always welcoming and very knowledgeable on the items there.

As of recent, I've been visiting this store numerous times. Mainly because of size issues and…read morethat's my fault and my fault only. The staff has been so patient and caring to get the job done. On top of that they have a wide spectrum of products in their selection and it's almost entertaining just to walk through each isle. Lastly, those who are familiar with boot pricing may come to find that there clearance items and limited promotions tend to offer some cost effective pricing. Be sure to ask around the staff members to check. I can say with confidence and assurance that this is my one and only local store that I can trust when it comes to cowboy boots and western apperel. I strongly recommend you try them out.

Found some great deals on organization items. This location…read moreis enormous inside and definitely one of the better ones for both personal items and home goods. They even had a huge gazebo and beach bike cruisers inside. That was something I have never seen in a Marshalls. I found some cute clips to use so your beach towels don't fly away and plastic dividers for my closets. Service was not the fastest I have seen but they were definitely friendly. Would return.

The lady at the first register when I visited on 1/15/2026 7:28 pm refused to assist me and my…read moredaughter. When she finished with her customer and we were next she started putting shirts on hangers instead of helping us. Then she walked off. Someone else assisted me and as I was going over she walked back to her register. Then she waited until someone else helped my daughter and then took the lady after us. I would hate to think this was racially motivated but it definitely felt that way. I won't be back.

I stopped by a bit after 6 pm and the mall was not crowded at all. This outlet mall is quite…read moreupscale with lots of higher end brands like Ralph Lauren, Swarovski and Marc Jacobs. It is really quite large with a diverse type of stores represented, there are over 140 so there are a lot to shop at. The mall is an open one so might not be the best place to shop on a rainy day or when Houston summer temperatures are up around 100 degrees. There are several sets of high covered rooftops over the walkways but not everywhere so in the rain, you might be dodging some raindrops. In the end I had a good walk around, some stores were already closed for the evening, I think this center gets most traffic in the day time and especially on weekends. But it was nice to have a walk around and look inside store windows at the merchandise for sale.

2/7/2026: Overall, I enjoyed my shopping day at HPO. I was most interested in Chico's, Lululemon,…read moreand Swarovski. I found great deals at Chico's, Lululemon was a major disappointment, and Swarovski was good. Chico's has a pretty store with very helpful sales associates. They were friendly and attentive. I got wonderfully good personal service. 7 tops, one bathing suit coverup, and 2 pair of pants for $148.76. Not bad at all! All great colors and styles for my upcoming cruise! Lululemon was a madhouse! Everyone was all over the place like ants. The music was super load, the store was messy, and the prices were nothing to write home away. They wanted $98.00 for a tiny purse. No thank you. I was in there less than 4 minutes. Swarovski was a good wrap up. I found the crystal figurine I had been wanting. She was marked down from $88.00 to $55.00! The guy and girl who helped me were both very friendly. They had other great sales going. Most everything in the store was 30% to 50% off. I hit some other stores while I was there. They have a great Hey Dude shoe store, a nice Vera Bradley, and large Simply Southern, and good sized Samsonite luggage store. The mall space is outdoors, but the majority is covered. It was great weather the day I went. It's a wonderful way to get your steps in and enjoy fresh air while shopping. They have a small food court with 4-5 vendors. A Chinese place, a cheesesteak place, and a couple others. It's pretty small, but it will suffice if you are hungry. They also have individual vendors in the shopping space between store who sell popcorn, hotdogs, corn in a cup and more. The stores are all numbered. The numbering system is a bit confusing as one side of the aisle is the 800s and the other side is 100s. Large standing maps are available throughout and the stores also have paper maps. Happy shopping!

10.24.24 I like TJ Maxx. I came in looking for one thing…read moreand found a few things I needed. I have been wanting a new comforter and I finally found one here. The price was great too. The only thing is the check out line. It was extremely long and did NOT move fast. It took me 20 minutes just to pay. They need more cashiers!

Medium sized store with fast friendly service. Was looking…read morefor some specific organizer dividers for closet .Found instead a few other cute items at reasonable prices .