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    Burlington

    2.0 (1 review)
    Closed 9:00 am - 10:00 pm
    Updated a few days ago

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    1 year ago

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    Polo Ralph Lauren - after i gave the rep my 8-9 items i wanted, she left me on hold for all that time 1:17 mins before i hung up and called back to complain

    Polo Ralph Lauren

    2.7(20 reviews)
    1.4 mi
    $$

    THis POLO location on Tanger Outlets Riverhead Location is the worse!…read moreI called in gave rep about 8-9 items to purchase she place me on hold never came back not even after i waited for over an hour. I hung up and called back to be told that her manager had told her to do something different. Mind you she never came to the line to update me , refresh with me or to tell me what was going on. during the whole hour and seventeen minutes no one even cared for who was waiting on their phone line. Whoever was on the closing shift on Nov 27th 2023 deserves to at the very least be retrain on how to treat people in general. Why have people like this to represent your Brand?? I will never go or call this location at all.

    Damn. My wife and I visit Tanger/Riverhead a few times a year, and I've always looked forward to…read morechecking out what's inside Ralph Lauren for us big & tall guys. This last experience was so disappointing. They've moved the department from the free standing store to a separate location on the other side of the outlet. Walking in, it seemed bright and open... a good sign as I hate tight spaces. My smile ended there. Hey, I don't expect $5 tees like Nike has... but really? $75 and over $100? And honestly, the selection seemed smaller than when it was just a section at the old store. If I'm spending that kind of cash, I'll just but what I want at DXL or Macy's.

    Photos
    Polo Ralph Lauren - The *last* sweatshirt in the store, I had the manager take it off the display mannequin

    The *last* sweatshirt in the store, I had the manager take it off the display mannequin

    Polo Ralph Lauren - Yeah... Not happening

    Yeah... Not happening

    Polo Ralph Lauren

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    Burlington - womenscloth - Updated May 2026

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