Much has improved since my last visit 3 years ago. Today I planned on walking through to get to…read moreanother store which I did but not before buying a couple of items from NR. The store was clean, organized, and the cashier was very nice. Will definitely shop here again.

Was interested in a pair of shoes that had some wear and were still $200, I asked if they would be…read moreable to provide a discount due to the noticeable scuffs. The manager on duty said they never do that. When I provided examples I personally had experienced in that same store with leadership being able to mark down items for instance when there is a rip in clothing, missing button, etc. it was like the gentleman didn't believe me. When I asked if we could speak with a leader he genuinely wouldn't call anyone or try to communicate with anyone on my behalf. Definitely was my representative of the customer service Nordstrom is known for.

This is fun if you like treasure-hunt shopping and can make peace with not needing any of what you…read moreare about to get excited about. It has a good local-shop feel, and it is a nice change from bigger thrift stores that can feel picked over before you even get to the second aisle. I like a place that still leaves room for surprise. Worth a browse when you have a little time. Friendly staff. Great pricing and worthy choices.

Don't consign any items of value here. They ripped me off. I consigned 5 expensive bags, ( 1 of…read morethem was purchased for $400, the other 4 were appr. $200 each, they gave me $90.00 for all 5 that were sold. They were asking $20 for a waffle iron that they supposedly sold my coach for. Rippp offff. Beware

Service was so stupid. I attempt a return of a pair of jeans purchased online. I have several pairs…read moreof Levi's. They come delivered in the same size I always order but they don't fit correctly, too short etc. i am getting tired of this. I return them at Auburn Outlet. I have all the tags & receipt but oh NO, I stapled the tag to waist band. Some manager claimed I damaged the garmet. I pull it off & show her there is no damage what so ever. Nope, she is not budging & told me not to try to return them again. I was stunned??? I am a Red Tab member & have never been treated so badly.

I needed to buy jeans for my new job & decided to go here. It is located in the outlet mall, and it…read morewasn't busy so there was a lot of parking. Walking into the store we were welcomed by this lady, she asked us how our day was working. I answered with "good, we're just looking around" and she just stared at me, and was like "yeah but how was your day?" In a kind of rude way and left me feeling weird. I don't think she heard me the first time. Then I found jeans to try on, and they told me that my bf can't go into the fitting room with me. And I was okay with it of course but it wasn't fair that they let the 2 lady's to go in together. Weird feeling environment. Definitely won't be back, it didn't feel welcoming at all. Felt like all the workers didn't like each other. Just gave 2 stars from how clean the store was and that one worker that was actually nice to us, while the rest seemed so annoyed.

Very satisfied customer!! Went in here awesome customer service had a broken necklace they replaced…read moreit and gave me a discount for the necklace because it had gone on sale. Very helpful with helping me pick stuff out and working with me on their buy one get one 50% off. I would highly recommend this store they are awesome thanks so much for all your help guys I really appreciate you.!!!!

I was in yesterday (Thursday) whoever closes that night has the absolute worst customer service. I…read moredidn't even get a hello when walking in. She was just on her phone.

I went to get a bunch of my casual pants/jeans hemmed. Ms.Kim is the nicest lady, she explains…read moreeverything thoroughly and gives you cheaper options without having to ask. It's a super quick and easy process and she's has a very welcoming energy.

I moved away but still return to this little shop in Auburn for important alterations because the…read moreowner is so trustworthy. She is really nice but she tells you if your vision is not doable so you don't waste your money. She makes helpful suggestions but will do what you prefer. Her prices are reasonable. If she can't do it on your timeline, she just tells you and sends you off. We asked her to do something that might not be doable and she told us up front that there was a significant chance it would not work out so she was not recommending it because it was questionable and let us make up our minds about taking the monetary risk.

For an outlet mall, it's ok, it's a mix of outlet and regular stores with a normal mall layout,…read moreessentially a big loop with the largest retailers spread around the outer of the edges. Located in Auburn, it's a little over an hour south of Seattle though not super far by suburban standards. The mall building is pretty large, and there is too much parking; I can't imagine the entire lot being full. Coming from NYC where everything is so condensed, when I venture out, sometimes I can't help but feel some of the suburban sprawl is a waste of space and disservice to the environment. Either way, getting off my soapbox...they have about 50 different stores, with Nordstrom Rack, Discount Collection Depot, Burlington and Ashley's Furniture being the largest retailers. Mostly clothing and accessories retailers, with some jewelry, toys and housewares thrown in. There's also a mix of entertainment venues in Fieldhouse and Dave and Busters, a food court, a couple children's play areas. The cat cafe caught my eye and I'm making a mental note to come by when I'm in town again! Overall the mall seemed pretty clean and pretty popular. On a weekend afternoon there were a fair amount of families with children, older adults and some teens/college age students. While not crowded I'd characterize it as medium busy, though certain stores definitely had more traffic than others.

The Outlet Collection in Auburn, Washington -- A Little Piece of My Washington Memories!…read more The first place I ever went when I came to Washington was what they used to call the SuperMall--and now it's the Outlet Collection in Auburn. So this mall holds a special place in my heart! Over the years, things have changed here and there, but there are still some familiar things that make this place special. I have to say, the mall feels more inviting than it did before, and I was so happy to see new stores coming in, lots of shoppers, and plenty of name-brand stores. You can find places like Burlington, Coach, and many other stores, and there are also places where you can grab something to eat or get a quick snack while you're shopping. There was a really nice atmosphere when I visited, and it was wonderful seeing the mall busy and full of people again. Now, I have to mention two things I really miss--the Johnny Rockets and the carousel! Those were some of the things that made going to the mall such a fun experience. Whoever runs this mall, if you're listening, bring that carousel back and bring back Johnny Rockets! I think a lot of us would love it! Other than missing those pieces of the old SuperMall, I absolutely love coming here. It's beautiful, there are lots of stores to explore, and it brings back so many memories for me. The small is not that expensive. I'll definitely be heading back again! Five stars from that Review Lady on Yelp!

If I can give a 0 star I would. This store is a scam! if you don't want to get rip offs please stay…read moreaway, terrible customer service, the lady up sell and push me to buy, her word was mean and disrespectful. Be caution all sales are final with no exchange , I tried some dresses has bad smell.

My sister picked out her dream dress 2 years ago and this weekend I found my dream dress in this…read moresame bridal store. The staffs are extremely kind, patient and knowledgeable. They really took their time to help me to find the right gown. I would highly recommend this store to any bride and bridal party. Thank you again for your wonderful services!

Dick's Sporting Goods in Federal Way is one of the best spots to shop for soccer supplies, camping…read morechairs, and work out gear. They also are incredibly generous and supportive to local youth soccer teams and clubs. They donated 400 balls to Norpoint Soccer Club as well as to their annual fundraiser. Dick's Sporting Good's really gives back to the local community and are a business to support. We come here every season to get new gear for our daughter to use while she plays soccer. The staff here are also really nice, well trained, and very helpful.

The retail staff here is always super nice. I found them To…read morebe always helpful. The store is clean and well organized. Most of the time if I am able to find the item online they price match with the online price.

Who would think a farm store has five (5), that's FIVE brand new Kel Tec PMR 30's on display (in…read morestock). One all black and four in OD Green. I hunted every gun store I could think of looking for one of these, and their sticker price is lower than most everywhere else. The store is clean, neat and employees are friendly & personable. The gentleman at the gun counter was eager to assist me and was more than helpful answering questions. Great unknown spot adjacent to the outlet mall. Easy to find and tons of parking. Seeing as how we moved to Federal Way, I'll be spending more time there.

I am beginning to wonder if they are slow to pay suppliers. The Auburn location has consistently…read morebeen out of stock on grain and shavings. Their computer inventory doesn't match reality. Had to go back and get a refund after waiting 20 minutes or more at the loading dock multiple times. The loading dock is another well known issue. I think a cocktail bar at the loading dock would enhance the experience. Seriously, everyone I know who shops here jokes about the load out time. If, by chance, you actually get an experienced employee, chances are that you will not see them again on your next visit. Seems to be significant dissatisfaction among the employees. The people in the store are always nice -not always experienced but they try or call for help, which may or may not be quick. I will say, my limited experiences at the monroe store are much better. It appears to be in business for real. Unfortunately, it is far away from my farm.

Love this boho boutique! Perfect mix of vintage and new! Cute jewelry and fun fashion!! Not the…read moresame old stuff! The employees and owner and super friendly and fun!!! A must stop in Puyallup!!

Driving through Puyallup and we stumbled upon this gem. The owner has amazing style and helped with…read moreputting together some great combinations for my wife. Very unique and cool vibe here!! Thanks again!