The service was sooooo great and awesome and they were amazing servers/people and thank you sooo much Burgerville!!!

This place is terrible. Used the app. Said the order would be done by 5:03 pm. Arrived, texted the number and proceeded to watch other people get their food before I did. Finally someone asked what I was waiting for. I responded "my food". He replied what's your name? This was at 5:15pm. Then the manager brought the food out and apologized saying they didn't receive a text. Food finally received cold at 5:18. Their system is terrible. The manager's response was less than genuine. They just don't care and it shows. read more

Burgerville - Ordered a double, got a 1.5x burger instead. Sounds about right. - Burgers Near Me - Gresham, Oregon

I love to review the Tillamook cheeseburger but when wife got home this is what I bit into. NO BURGER CHEESEBURGER, I'm sure some griddle monkey had a big laugh but I'd like to think Burgerville had more respect for my hard earned money, I guess not. Plus it's not even the burger she has on receipt, it's a smaller version with cheap ass cheese. Is the Hogan stores entire staff high? I'd recommend corporate steps up before the employees run off more customers read more

Burgerville - Burgers Near Me - Gresham, Oregon

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Would give 0 stars if I could. I got a turkey burger from here last night . It was still raw . So sad I used to love Burgerville and was so excited they were still around read more

My boyfriends favorite burger joint, a must go when we are near one. The asparagus fries are great! read more

Burgerville - Halibut sandwich was nice, asparagus fries were delicious and that mocha perk milkshake was great! - Burgers Near Me - Gresham, Oregon

On 8/02/2023 I went through the drive-thru and ordered food. For the second time in as many weeks after arriving at home I discovered I was shorted an item (Crispy Halibut Sandwich which amounted to almost 1/3 of the total bill's cost. I didn't check the tamper free boxes my order came in due to not wanting to make people wait in line longer than they already had. Upon calling the next morning the manager, Jessie, told me it was just a mistake and wanted to know if I ever worked in a fast food restaurant. I suggested that if a procedure was in place those mistakes wouldn't be as frequent. I won't be going back as this has happened more than occasionally. By the way, I've worked in situations that make fast food look like child's play! read more

Just had the Alaskan Halibut fish and chips. These were a little on the spendy side but very worth it. Flavor was perfect, crunchy, not overly large but enough. Hands down one of the best fast food version of fish and chips there is. I would order that again. read more

Love burgerville!!!! Excellent quality for fast food better than Mickey D's fo sho. Have not ordered anything that disappointed me. They use quality ingredients so you're paying for quality!!!!! Real tillamook cheddar, wild alaskan halibut fish n chips, grass fed beef, seasonal fruit desserts, this should be the standard read more

This location gave me an incorrect order, and made up for it! I'm impressed with their follow up. Will return . Thanks again!

Location bad, burgerville is good. They forget items of my order continually and recently they put nasty lettuce in my fish sandwich. In the other burgers the lettuce was fine. So that tells me that someone got lazy and wasn't paying attention. Or perhaps they don't care. Regardless, rotten lettuce in not okay. read more

Burgerville - Seriously? - Burgers Near Me - Gresham, Oregon

I love burgerville and always will, they always have the best tasting freshest fast food. However this location needs to retrain their cooks or employ a more intensive training. I'm saying this because my bacon is always undercooked and today my burger was undercooked as well. Please train your peoples. read more

Burgerville - Big blue bacon cheeseburger - Burgers Near Me - Gresham, Oregon

Worst service ever!! Rude management!! I will never go back to this Burgerville!! Cannot get an order correct ever!!!

0 stars if it were possible. Used to come here regularly with the family because the team there used to be fantastic. They've definitely downgraded. Did answers the phone and gives false information about order placed through the app. Called back to ask about it and he hangs up on me. Called back again, he says he's the "manager". Asked for his name and he just says "have a nice day" and hangs up on me again. Are you for real dude? Was an easy question to answer. Hope you don't treat others like that, or something might happen to you someday. read more

Really nice, high quality food. The service was amazing everyone was really nice. It is as you would expect ambiance wise for a fast food place. There was this really really big spider in the bathroom sink, but I think that was rad and added to the experience. read more

I haven't had a Burgerville since this whole COVID-fiasco started, but I couldn't get it off my mind today, so I ordered a the Hopyard Cheddar Cheese. Well, I was really let down. If there were condiments on the bun, they were applied as if the chain may go under at any moment, and the "fresh" burger patty was devoid of color, juice, grease, basically any moisture. Truly disappointed and hope the chain is going to stay open. read more

Fried Perfection! I always order the Halibut fish and chips well done with extra lemons and tartar sauce. Amazing comfort food. We would visit more often if the price for this meal drops like the other recent menu items. I even got a free mint! read more

Burgerville - Halibut Fish and Chips well done with extra lemon extra tartar sauce and a mint - Burgers Near Me - Gresham, Oregon

Poor and rude service. Don't expect the menu to be accurate of what they sell. Employees were extremely rude

What crap is this!? It's dog food. First time I ever ate at Burgerville and it was the worst fast food hamburger joint I ever ate at. Oregonians eat this and they stay in business? The food in this state is just too terrible. But even by Oregon standards this place is really bad. I guess the food is made with locally grown or raised ingredients. When will people in this state realize that local doesn't necessary mean good quality. Will never be going back to any Burgerville for the rest of my life. I miss In-N-Out. read more

The burger place was across the parking lot from the hotel we were staying at. We ordered two burgers two fries and two shakes. The cost was $32. The fries were cold. The burger was cold and greasy and I asked for no tomato but they put tomato on it anyway. The shake was ok. read more

Man a lot of people in these comments speaking out of an underserved entitlement. Might as well have ask the opinion from a baboon. I've been coming here for about ten years. The staff are ALWAYS friendly and the service is ALWAYS good. read more

Tried to order over the phone but it wouldn't let the order be submitted. Drove there and sat in drive thru line for 10 minutes without moving. They closed down the drive thru 4 cars in front of me. The sign said the dining room is open until 7:00 pm but it was closed and locked at 3:00 pm. We all had to turn around and leave to search for another place to get lunch. Definitely not impressed. read more

First time in Oregon. I had to try Burgerville since people compared it to In N Out (I'm from California) . Can't say I'm impressed. I liked the hot waffle fries and sauces that came with them- I tried the garlic aioli and chipotle Mayo. I also liked the chocolate milkshake. However, the cheeseburger itself tasted like an overpriced version of a Mc.Donald's $1 cheeseburger. I also tried the Halibut burger and again, taste like the filet burger from McDonald's. I wasn't impressed and probably won't come back. read more

I keep giving this place a second, third, fourth try... because it's the only place I can get s decent gluten free bun cheeseburger $13 later my fries are cold/stale & my burger is wrong So over it!!! I'll just skip this place in the future It's 9pm on a Friday night & I'm getting cold food from my "local" burger joint Bbbbbyyyyyyeeeeeee read more

Don't expect this place to genuinely care about your feedback. They may ask for it on your receipt, but I promise you, they couldn't care less. First of all, the link to leave feedback on the receipt doesn't even work--at least it wasn't when I tried using it. Instead, I took an alternative route by Googling Burgerville and Feedback (which took me to a different URL than the one they have listed on their receipt). They never got back to me. At the end of the day, I was disappointed b/c I ordered the regular sized waffle fries, and I kid you not, I literally received a half full bag with eight fries. EIGHT! And what did they cost me? Nearly $4! The bag they came in was noticeably empty. It was insulting, to say the least. I wish I could say that was the worst of it, but I also made the mistake of ordering a burger--the Tillamook cheeseburger, to be exact. Simple. It's not that hard to mess up. But they did. The cheese wasn't even melted, but that wasn't what bothered me the most. My patty was missing pieces of ground beef, so rather than biting into a cheeseBURGER, I was more so biting in to a grilled cheese. I was so tempted to leave one star, but I do have to point out that the fries tasted okay and the lady at the drive-through was very nice. So for those reasons alone, they get an extra star. However, I will not be returning and sincerely hope someone rectifies these inequities. read more

I've been eating vegetarian, vegan, and other healthy food to support Ron while we get more education about eating better. I'll stand up and confess to the rest of the group that "hi, my name is Kerri L. and I fell off the wagon today." The manager of the property where I'm working today offered to buy us lunch to eat here in the office and took off for Burgerville while I held the fort down. Since I was in the fast lane headed toward diet oblivion, I ordered the Tillamook Cheese Burger and one of the fresh strawberry shakes (with a couple of dollops of whipped cream on top). It's a miracle that I didn't order french fries; my addiction to fries is an unfortunate reality of being me. The manager here had the same thing I did with a side order of fried asparagus with aioli dip. Having not had a burger in at least a month, the first bite of the Tillamook Burger was just heavenly. I savored every bite. The strawberry shake nearly brought tears of happiness to my eyes. The manager enjoyed her lunch, but I doubt she enjoyed it as much as I did. The cheeseburger of course had the Tillamook cheese on it, but the patty size and quality were outstanding. The taste due to the quality of the meat was undeniable. The freshness of the strawberries in the shake was also undeniable. I don't know if I have to share this with Ron or not. Hmmmmm...tapping fingers. Yeah what he doesn't know won't hurt him...heh,heh,heh. read more

We pulled up to the drive-through window and ordered a bunch of food for us and our four kids. As we pulled up to pay we were not able to find our wallet. We mentally retraced our steps and realized that we probably left it at Costco. We explained that we'll have to come back for the food later after we pick up our wallet. As we were heading out we were stopped and told that the food was paid by a Bergerville employee. We couldn't believe it and were very surprised.. We asked who it was and they were kind enough to introduce us to the kind and generous gentleman- Griffin. We told him that we will remember him forever! read more

So sad to see what this restaurant has become. Used to be such a fun, clean place. Now it's a dump. Another Covid 19 casualty, as well as going union (I suspect). Food is average at best and overpriced now. :/ read more

The Halibut fish and chips is pretty dang good considering its fast food. I took my boys here tonight and decided to treat myself to a milkshake....bad idea....i guess maybe it was made a while ago or something and sat there??... I kinda feel like if they're going to charge upwards of 6.50 for a dang milkshake it better be one damn good shake!! Anyhow... Waste of money....bummer... read more

I used to live Burgerville, but that before I had to rob a bank to be able to afford a combo meal. Today the clerk acted so distracted I thought I may have to pinch her to get her attention... I could go on and on how they messed my simple order up, but to receive my sandwich cold... and the fries were also cold undercooked and soggy wit grease. Someone should call their union rep! A total disappointment and now I am wanted for a bank heist... I wish I spent it on Botox! read more

Burgerville has a flavor all its own. I love the basic cheeseburgers there. The fries are always crisp when I get them and have a decent potato flavor. What more do you need from a french fry? The cool thing about them these days is the rewards card. In your birthday month, they load $5 on it. I don't go here often and was surprised at how quick I had over $10 in rewards on my card. Something that was super good was the asparagus grilled cheese they had, however when I saw the calorie fat count, it wasn't so good anymore. Oh, well... it was still pretty good. This location is clean but they have a tendency to screw up the drive thru orders, I've noticed. Other than that, they are worth hitting. read more

Absolutely my favorite place to chow down while coming back to Portland from Mount Hood. I love Burgerville's commitment to local and sustainable products and their fast food is better than just about any national chain. The Gresham location is a little tough to access from the busy corner of Hogan/242nd and Stark, but it is worth the stop. What the heck else are you going to get in Gresham?! The Burgerville menu is loaded with great fast food burgers and they offer seasonal sides and shakes, including waffle fries, sweet potato fries and milkshakes made with locally-picked berries. I've found the drive-thru to be slow, but the service inside is fast enough to provide a bathroom break before grabbing my to-go order and heading back to town. read more

Its all about the sauce... Get a cheeseburger and just savor every bite. If your going to kill yourself with fast food, do it the tasty way. Skip the 5 guys grease fest and have a Northwest gem. The fries are so so, but hey we come for the burgers... a great 50's diner style. Order a shake for a real treat! read more

Omg Wow Yum Walla walla burger and onion rings made my day. read more

This place would get a 4 star review on a "McDonalds as a 5 star restaurant" scale, however my standard is higher, and incidentally so are their prices. In a blindfold test I'd be hard pressed to discern a difference between these guys and the big M. Looking at the receipt, however, quickly reminded me when I realized that I had paid almost twice for the same product. The only comforting fact is that they purport to use local products and recycled disposables, which almost makes up for the higher price. Almost. If you're environmentally conscious, like to pay double for the same product, and enjoy the dull feeling of grease mating with empty carbs in your GI tract, do give this place a try. read more

This Burgerville has very friendly employees and surprisingly fast service in the dining room. I love that they have vegetarian options. The burgers and fries are okay and definitely don't give me that after-fast-food icky feeling. I like that each table has a napkin dispenser, salt & pepper, and ketchup on it to give you that diner feeling. I will admit that everything on the menu is way overpriced, but it's local and sustainable so I come to Burgerville when it fits into my budget every once in a while. read more

Got fish and chips and chicken strips with fries for my kids. Got home and they forgot the fries. Tried to call and talk to someone but no answer. Waste of 30.00 read more

This burgerville has yet to make me unhappy. The customer service, atmosphere, taste, and size of burgers are all very good. Very pleasant and tasty! (PS. If you order a burger with nothing on it, it will be more thin. Fact. Of. Life.) :-p read more

AMAZING!!! My husband told me about this place and I had never been. We went yesterday and it was 100% AMAZING. We both got Tillamook cheeseburgers and 10 onion rings. Don't get that many onion rings unless you're starving to death. We could only eat half because those onion rings are HUGE (and we can eat a lot). I wish I could have ate them all cause they are so good. They are fresh and from the best onions. If we had a Bugerville here in Central Washington, I would be obese. So yeah... I highly recommend this place and the guy that served us was a total sweetheart. It isn't even a place that has a option to tip and this guy was just genuine. You can tell he loves working there. I have nothing negative to say about this place other than it is too far from where we live! Thank you Burgerville! PS: Lots of bang for your buck! Worth every penny and very inexpensive! read more

Just sat in the drive thru for over 20 minutes to get a cold cheeseburger and no fries with my meal. Very irritated.

As far as fast food burgers go, this place is solid. However, it's a far cry from a place like 5 Guys, for example. This specific location had very friendly staff (who were rocking out behind the counter to Soundgarden when I entered.) The physical space must've once been something else because the bathrooms were super dated. I enjoyed my meal, and would return. read more