We ordered online for inside pick-up. we met with someone at the front counter who was not…read moreinviting, didn't greet any of us and didn't even ask about our order, he just stared at us. On top of that, when asking for sauce he threw it at us on the counter. we had even watched as he held onto the guys receipt in front of us and rhe guy had to grab his receipt 3 times. Another lady asked for a fork and he handed it to her but held on so hard, he ripped open the packaging. Not sure if this is just common service now, or what happened.

Wadsworth location on Sunday...Unorganized, ridiculously long wait times in the drive thru…read more Outrageous pricing on menu items. Done with Arbys!

So much for "fast food" got trapped in the drive thru line for over 30 min. They did apologize for…read morethe wait. They switched around the combo numbers so be careful when ordering. I tried the new Beefy Loaded Potato Griller that was good and the sauce had a little kick to it. The new Nacho Supreme dip & chips were delicious and the perfect size. And I always get a Diet Baja Blast. If they were faster they would have gotten a better review but this location is notoriously slow.

On a normal day, this place is average. Had complaints but never let anyone know, nor am i one that…read morewrites bad reviews. Tonight though, found a 10-inch hair in my burrito, and when I walked up to the counter to let her know what i found, and politely asked if i can have another, no Karen came out of me, I didn't ask for a manager, i was polite. She rolled her eyes, and walked away to find a manager, she actually looked shocked I had the audacity to ask for a replacement. There was another employee walking out, and cracking jokes about it. As a business owner, these 2 individuals would've been fired on the spot. Won't be back after this one and will be spreading the word. The gentleman who helped, I believe he was a manager, was very helpful and polite.

This is my favorite Jersey Mikes location. We usually order online and subs are ready within 15…read moreminutes. When ordering in person, it usually takes about 10 minutes. Our order is always correct and food is delicious! Our go to order is #31, California Chicken Cheesesteak. Highly recommend. Staff is friendly and they do a great job!

This location is relatively new, so it can be busy at times as everyone gets into a groove. I was…read morethere at lunch time, so had to wait in line for a decent amount of time. To me, that was to be expected given the time of day and nature of the restaurant. For those not familiar, meats and cheeses are sliced in front of you as they freshly prepare your sandwich. This takes time. Don't be in a rush. If you are, I recommend downloading the app and placing your order through it ahead of time, as they have separate staff dedicated to call ahead/app orders and you won't have to wait in line for your sandwich(es). Creating a MyMike's account will also earn you Shore Points that you can accumulate and redeem in the future for free sub sandwiches, sub bowls, or wraps. Overall, I liked my sub and will be back.

This location is so much better since they hired new staff that is polite, efficient and actually…read morecare about doing a good job. The manager and owner have definitely earned my business back! The line moves much quicker now and the product comes out as ordered. I tried the new biscoff blizzard, it was yummy but could definitely be enhanced by adding some cookie butter for more flavor. I definitely will be back to try the new sparklers and Caramel Apple Cheesecake Blizzard of the month!

Service is usually pretty quick, the staff is nice, and their soft serve ice cream is always good!read more

This is hands-down the worst McDonald's in Ohio. Consistently terrible for years. They should…read moreseriously consider shutting it down and hiring/training an entirely new staff--especially the night shift on 6/26/2026. Waited 30 minutes in the drive-thru for a single Happy Meal with only three cars ahead of me. At minimum, they should warn customers before they pay that it's going to be a 20+ minute wait. Then make people pull up to stop timers. The service was so slow. I could've driven to Norton and back in that time and gotten edible food.

I went into the store for an online pick up. As I get halfway to the counter I had instantly…read moreslipped and fell. Dazed and confused, I hear a seated customer say she just spoke to the manager because she slipped in the same spot. Obviously she was not acknowledged. I had to complete incident report and the customer that previously almost fell signed as a witness. Upon asking for a copy in case I had to get medical attention (in which I had to). I was told I could not have a copy. I was told I would be contacted...hasn't happened yet!!!

This Chipotle is very hit or miss. It depends who is working that day and whether they are in a…read moregood mood or not- that will depend if your food is a normal portion or small. The line always goes quickly when they are busy and there is plenty of seating available inside and on the patio.

We had an issue with a catering order getting cancelled. The Wadsworth store told us they wouldn't…read morehelp in any way. I believe the manager actually said "Too bad." The manager in the Norton location went out of their way to make sure our event was a success.

Best margaritas in town. Great service from the staff, and a wonderful patio in the summer. They…read moredo such a great job here. Probably our favorite restaurant in town!

Super Great visit w my father. He had the Chicken Quesadilla with lettuce guacamole I didn't catch…read morethe type but regardless the thing is, it was stuffed lots of chicken and other ingredients unlike many places where you'll get a little meat and cheese and that is it! I got the Carne Sanmarco (new item) it's tender steak with whole chipotle peppers, tomato's, onion grilled zucchini served w rice, beans and sour cream salad so very very good. 3 Tortillas on the side which was a great way to gobble up a good amount of a big dish !

No more KFC for me. Stopped in and ordered 8 pc original dark meat Tuesday $10 special. Got home…read moreand checked the bucket and the first piece I touched was very greasy and not very appetizing. Had a thigh and threw the skin away it was so slimy. Girlfriend at a piece and said "you can have all the rest". Put the remainder in container for the fridge and there was a puddle of oil in the bottom of the bucket. Yuck. Better chicken can be had at any of the local grocery stores.

Terrible! We went there on July 4, 2026 for dinner. First, they couldn't find our order. I spoke to…read more3 different people who kept asking me the same questions over and over again like they were stupid. After I told them what I ordered, they finally found it under a different name. I ordered a 12 piece bucket of chicken and a 4 piece of biscuits. I get home to find they gave us all nothing but legs and thighs! No white meat whatsoever. Not even a wing. We also found a piece of garbage in the bucket. There was also a ton of oil in the bucket. I called and complained to the manager, and he wouldn't even apologize. Nothing but excuses. Accepted zero responsibility. Very poor customer service. He kept insisting that I ordered "all dark meat", when I didn't. It's just common sense that you would get a variety of different chicken parts when ordering an entire bucket of chicken. When I told him about the garbage in the bucket, he said "that has nothing to do with the chicken", like it meant nothing to him. AVOID this place! They obviously have no idea how to treat their customers!