Chick-fil-A

269

1 year ago

Staff is very friendly here, my order is always correct and delicious! I used to drive 20 minutes just for this location when I was in college. read more

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Kelly W.

Elite 25

130

1 year ago

This place is always busy but the service is fast and friendly and the food is always fresh! read more

Chick-fil-A - Chicken Chick-fil-A Nuggets, Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Cuyahoga Falls, Ohio

Chick-fil-A - Smokehouse BBQ Bacon Sandwich w/ Chick-fil-A Filet - Fast Food Near Me - Cuyahoga Falls, Ohio

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Madison K.

1 year ago

Chick-fil-A - 8oz Chick-fil-A Sauce Chick-fil-A Waffle Potato Fries Mac & Cheese - Fast Food Near Me - Cuyahoga Falls, Ohio

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Aaron B.

1 year ago

Great location! I use them for work lunches and they always do a great job. I even had them bring the truck to my son's graduation party and it was great. Typical CFA experience. Good job to all! read more

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Emmily B.

7 months ago

I went through the drive thru & asked if I could use both of my cards for free 4ct minis for breakfast. I was told yes I could. I get to the window and they tell me that I can't use them both. After telling me that I could. So I went back through the drive thru like any normal human would do... to get my second one and the manager came to the window and said 1 per day per car. Seriously, teach your employees better then.. they can't be telling people yes you can do something and not be able to do it. read more

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Shay E.

1 year ago

The staff is always super friendly and I love that there's the option to sit down, order from your phone, and then have someone bring it to you. It eliminates the hassle of waiting in line and also you get to grab a table before they're all taken! read more

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Arianna W.

2 years ago

Food was amazing, hair in bottom of chicken box. Never have problems here so not too worried. read more

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Chris P.

667

1138

3 years ago

I love Chick-fil-A! Made a stop here on a road trip and it was a great experience! Chuck-fil-A is always busy but the line moved quickly and the food arrived very fast! Great service and fresh food! read more

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Chad D.

144

380

2295

7 years ago

Chick-fil-A - Lots of us Survivors need Chicken! - Fast Food Near Me - Cuyahoga Falls, Ohio

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Makenzi A.

2 years ago

The food was great as always but I was so sad to see the employees outside in freezing temperatures. Does Chick Fil A cover sick days for when they end up with a cold or flu? read more

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Hilary T.

204

745

7 years ago

Chick-Fil-A food is always amazing and their service is top notch. You always feel warm and welcome there, and staff members never let it out if they are having a bad day. You can imagine that pretty much everyday is going to be busy, but again, staff members are always friendly and willing to get you whatever you might need. I always get the grilled nuggets. They use a marinade on them that is really good. Their BBQ and Ranch sauces are good, as is their special Chick-Fil-A sauce. For breakfast I get an egg and cheese biscuit with tater tots when I go there. I'm not normally a fan of breakfast sandwiches, but theirs is really good. Helpful Hit: if you work in downtown Akron, you can get this delivered through door dash. This way you can get your fill even at work! read more

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Tiffany H.

Don’t See Your Question? Ask Away!

158

276

5 years ago

I love me Chick-fil-A but lately my ppl been slacking!!! The fries was hot and delicious I ate them on the way home!! Lol I been literally dreaming about the grilled chicken bacon club! So imagine my surprise when I bit into this sandwich and immediately I knew something was off!!! I opened my sandwich and there was NO CHICKEN!!! I looked up and down looked in the bag looked in the carton it came in!!! NOTHING!! Geez wtf is going on over there!!! After I calmed down I called restaurant and Matt was very apologetic offered refund another meal I didn't have the energy of going back out there (worked 12hours) so he suggested mailing me coupons and I suggested better training I can see maybe forgetting bacon maybe lettuce but the chicken????!!!! C'mon now I guess I gotta start my diet early lol read more

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Antonio F.

2 years ago

Food was Good and Great quality, the service though was terrible, I get that it is 9:30 and your closing at 10, but the old lady working at the window didn't have to be such a b***** and throw my sauces at me. She had glasses and she's old with a temper, pull her off the line and have her sit behind the screen. read more

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Susie M.

2 years ago

Always order my market salad WITHOUT blue cheese and got home and put dressing on my salad and BLUE CHEESE sure enough! I drive back they switch out my salad and I get home and open that salad and it's 1/2 salad with a lot of hard white lettuce. Very disappointed!! Not just the mistake (we all make them) but no apology and I had to ask and I got a free breakfast sandwich and because of the salad being not the quality I'm used to from Chick Fil A , I called spoke with a manager and never offered anything except "I will pass that along". Very disappointed!!!!! read more

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Theresa D.

115

3 years ago

I wanted a large ice water with my 5 meals and was told I wasn't allowed to have it. I paid for it and was again told no. I don't like pop or sweet tea. I just wanted a water. No explanation just no because "I am not allowed" makes no sense at all. I will not be back. read more

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James C.

333

584

4 years ago

First of all you should not have to wait 30 minutes at Chick-fil-A when they're only four cars ahead of you. Second of all 12 little nuggets a Cobb salad and a drink should not cost you $23. Somebody needs to remind them this is not a restaurant it's a fast food joint. Lastly if you decide you don't wanna wait and you've pulled into their gauntlet there's no way to exit you are trapped! I can't believe for emergency reasons the drive-through at this place passes code?! On a side note I got 6 dime sized potatoes to compensate me for my wait. read more

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Barbara Z.

3 years ago

Biscuits have a food flavor, but they are HORRIBLE for crumbling and making a huge mess. Recipe needs tweaked.

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Lauren G.

Elite 25

4 years ago

This Chick-fil-A does a pretty darn good job considering I only go during busy times. My food is always correct even if it takes awhile to get up to the front of the line. The employees try to have bigger orders pull forward so those of us with a one or two person order aren't stuck behind a baseball team's worth. They are wonderful employees as is to be expected with Chick-fil-A. One of the better locations in NE Ohio. read more

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Julian Hackel L.

4 years ago

Thought the double drive through was supposed to get people through the line quicker and be more efficient. Not here, because the management had two kids on one line and one on the other; I don't know why because 9 cars who got here after me went before me to get there food. read more

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Keven M.

Elite 21

211

134

7 years ago

As is the norm with Chic-fil-A...extremely clean, friendly servers, good food, comes out quick. I wasn't super hyped on the new BBQ bacon chicken special item or the strawberry lemonade. I think the chargrilled club and frozen lemonade are better. Sure beats a trip to the bathroom every five mins after the neighboring Taco Bell :) read more

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Raymond M.

Elite 19

502

229

3844

9 years ago

There aren't many companies I can say with certainty are always 5 star worthy. But this business, is one of them. Customer satisfaction is top priority for them. They would rather cut off a toe, than see you dissatisfied. These people are hardcore. This location is in a busy area off Howe avenue and they see tons of traffic. However, that doesn't stop them from being super friendly and efficient. Sure, you won't get through the drive through in 2 minutes flat....but you also won't end up eating mystery meat with "special sauce." Ordered their spicy southwest salad for the very first time and got the avocado lime dressing with it. Sweet baby Jesus! That salad rocked my socks. I sincerely moaned the entire time I was eating it. Washed it down with an unsweetened iced tea. Fantastic experience and will be back again! read more

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Cortney A.

Elite 17

203

231

8 years ago

Ok, I have to admit...I'm 32 and I had never been to Chick-fil-A until a couple days ago. I know... but I finally did it guys! Hahaha! I honestly have no clue why I hadn't tried it but it's officially in my top 5 fast food rotation list now. WOW! What do they put in that chicken to make it so tasty?? I tried the chicken sandwich and out the Chick-fil-A sauce on it. Bam! Flavor! Excellent! I also tried the waffle fries but wasn't a fan but those aren't my favorite anyway. I like a thin, crisp, salty French fry like Macdonald's. After talking to some friends, I've been informed that you have to ask them to make your waffle fries crispy if you want them to be really good. I didn't know this and considering the drive thru line was kind of slow, I probably won't do that. I enjoyed my food so I decided the next morning to stop for breakfast and check that out. I ordered the chikin biscuit but they gave me the chikin mini biscuits. I was all the way back home before I knew it was the wrong order. Oh well! They definitely put some kind of sweet butter on the tops of those soft, pillowy biscuits which rounds out the flavors between the savory chicken and the salty biscuit. I'd order them again! Additionally, I got the vanilla iced coffee. Good for fast food coffee and in a pinch if necessary, but I prefer my Starbucks or Dunkin'. Overall, great quality! Staff at this location were very friendly. I'll be back! read more

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Brian D.

3 years ago

Why the heck does a Cobb Salad have a quarter cup of corn in it?? This is not expected, and it makes it inedible to someone who cannot have corn. Wake up. Also, not one of my waffle fries was bigger than a quarter. Crumbs are not satisfying. read more

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Peter G.

3 years ago

I visited the drive thru to get my family dinner after a long/hot day at the zoo, and we get home to realize that our order is missing food AGAIN. This is the 3rd time this has happened to us this year. Now I'm cooking myself a dinner because ChickFilA let me down once again. Oh, and don't bother trying to call them because they don't answer their phone. They want you to leave a message, which I've done before, and never heard anything back from them. I'm officially done with this place. I work too hard to throw my money away for food I don't even receive. read more

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Marie O.

Elite 25

314

1720

5 years ago

First visit to Chick-fil-A..... Very nice for a fast food chain restaurant! Menu is vast with a great selection of scrumptious food! Service is welcoming and fast! Food is delicious and worth the money. #SatisfiedCustomer read more

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Susan C.

273

134

6 years ago

This location sure is inconsistent in quality. I stopped today around 11:30 am, drive-thru moderately busy. The sandwich was more like cafeteria food, and the waffle fries were barely warm. On other visits, the food was awesome. Wish they'd get it together. read more

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Tracy F.

108

12 years ago

First time for me personally to eat here tonite. I was very impressed with everything. From the order to the finely and neatly stack condiments --- to the food. This place has got it together. For being a fast food joint-- it's very smooth in its operations. The employees are friendly and work hard-- which overflows into the cleanliness of the restaurant. I got the chicken wrap and my daughter the deluxe chik sammie. Both were very good and exceeded our expectations. I honestly just couldn't get over the condiment station -- how clean and organized it was. It was refreshing to see such pride taken in a fast food place. Great job!!! read more

Chick-fil-A - Perfectly stocked condiment bar.... They shld be proud :)) - Fast Food Near Me - Cuyahoga Falls, Ohio

Chick-fil-A - Chicken wrap n fries.... Yummmmoooo - Fast Food Near Me - Cuyahoga Falls, Ohio

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Norman M.

4 years ago

Just saw Kollin B. deal with 2 very rude customers while remaining polite then he turned around and gave me great customer service right after.10/10 read more

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Christina R.

4 years ago

Delicious real food. Fast, accurate service with a smile. Two thumbs up. Highly recommend.

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Paul P.

5 years ago

Food always hot and good quality. We love the waffle fries. My daughter liked their milkshakes

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Jocelyn Y.

7 years ago

I just downright love Chick-fil-A and the Customer Service is amazing like superhero amazing every time I come I'm just amazed by how good the food is good job read more

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Kevin L.

385

326

2340

9 years ago

This Restaurant is staffed by some of the nicest people anywhere. The food is good but it is the little things that the people do... like offer to refill your drink... that really set this place apart. read more

Chick-fil-A - Bob the Raptor Says "These mammals have tasty bird prey." - Fast Food Near Me - Cuyahoga Falls, Ohio

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Charlene L.

7 years ago

My order was incorrect I ordered the spicy deluxe no pickles and got a plain spicy chicken. I called to the store and got no where. They person who took my order apparently took it wrong. I couldn't return to complain because I had to be at work read more

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Keli H.

8 years ago

Wow, workers were super friendly and happy. Great food, fast and clean. The workers were always smiling

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Daniel B.

7 years ago

I ordered a sandwich, fries, and drink. Nothing special. They gave me nuggets instead. Which probably means that someone else did order nuggets and got a chicken sandwich instead. So technically they messed up two orders. I didn't realize the mistake until I got back to work. I'm not a fan of nuggets. So I wasted my time and my money. Note to self. "Trust but verify!" Even at Chic-Fil-A. read more

Chick-fil-A - Nuggets are for kids! - Fast Food Near Me - Cuyahoga Falls, Ohio

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Christine R.

5 years ago

very rude and unorganized staff. Took so long and they made me walk inside even though I came through the drive thru. I'm handicapped so this was very inconvenient read more

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Vince V.

Elite 16

256

437

878

11 years ago

I have a legitimate obsession/addiction to these tasty, succulent, crispy sandwiches. To not serve them on Sundays I think, is a sin. That's it. That's the review. read more

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Melina W.

7 years ago

Would definitely stopping here. Employees are always super nice and the food is great. It tends to get pretty busy but its always super clean and the service is always great! read more

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David P.

8 years ago

Chick-fil-A is a great restaurant. The staff is always friendly and courteous. I always get great food here. I've always had a great experience!! In the words of their employees, it is my pleasure to write a 5 STAR review!!! read more

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More info about Chick-fil-A

420 Howe Ave
Cuyahoga Falls, OH 44221
Directions
(330) 920-4544
Call Now
Visit Website
https://www.chick-fil-a.com

Full menu

Hours

What time does Chick-fil-A open?

Chick-fil-A opens at 6:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Chick-fil-A close?

Chick-fil-A closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Chick-fil-A is closed on Sunday.

Mon-Sat 6:30 AM - 10:00 PMSun Closed

Payment methods

Does Chick-fil-A take credit cards?

Yes, Chick-fil-A takes credit cards.

Food & Alcohol

Does Chick-fil-A have catering options?

Yes, Chick-fil-A does have catering options.

Does Chick-fil-A have a drive thru?

Yes, Chick-fil-A has a drive thru.

Does Chick-fil-A serve alcohol?

No, Chick-fil-A does not serve alcohol.

Indoor Amenities

Does Chick-fil-A have TVs?

Yes, Chick-fil-A has TVs.

Outdoor Amenities

Does Chick-fil-A have bike parking?

Yes, Chick-fil-A has bike parking.

Does Chick-fil-A have outdoor seating?

Yes, Chick-fil-A has outdoor seating options.

Does Chick-fil-A have parking?

Yes, Chick-fil-A has parking options. Private Lot Parking

Other Amenities

Does Chick-fil-A have free WiFi?

Yes, Chick-fil-A has free WiFi.

From the Business

Specialties

Welcome to your Cuyahoga Falls Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It's our pleasure to serve you.

History

Established in 1946.

Chick-fil-A, Inc. is a family-owned business known for its customer service, clever cow advertising and delicious food. Founded in the early 1960s by the late S. Truett Cathy, the company has grown from humble beginnings. Credited with inventing the boneless chicken breast sandwich, Cathy first served his now famous Chick-fil-A® Chicken Sandwich inside his original 1946 diner, the Dwarf Grill. Today, the family business has expanded to partner with other families, who throughout communities in 48 states and Washington, D.C. own and operate 3,000 Chick-fil-A® restaurants. While the Chick-fil-A® Chicken Sandwich remains a menu staple, Chick-fil-A® also serves a variety of menu items that include Chick-fil-A Waffle Potato Fries®, salads, wraps and hand-spun milkshakes and Icedream®.

More Info

Special Hours, Health Score

Ask the Community - Chick-fil-A

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3.0 mi

Great food and service. Knowledgeable about food allergies- gluten free buns and wraps available.read more

This place always have very unique, creative flavor combinations. I tried the Bacon Sweet Cherry…read moreRevenge sandwich for the first time. Personally, it was too sweet for me and I was expecting the cherry jam to be more tart. But I do enjoy trying new flavor combinations! I also got a bagel with the garlic herb cream cheese. As you can see in the picture, the bagel texture looked off to me,l with the pale flaky bits, but I do not believe it was from unbaked pieces or staleness since it tasted fine to me. They gave me two things of cream cheese, and so I appreciate the amount they gave! I ordered on DoorDash and they prepped the food so fast! I got it delivered to school and was very happy upon receiving a fresh, hot sandwich!

Cute place!

Sweet potato and apple salad

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Lotus energy drink

Panera Bread

2.6(40 reviews)

0.3 mi

I have visited this Panera Bread for lunch several times but many times for just coffee or tea with…read morea friend. What I like about it is the free coffee refills for a reasonable price. I don't have to go to the register to get a refill. I can just go to the carafes at the front and refill by cup. The water is usually hot and the coffee is decent. There are only a few selections of coffee but it's enough. The food is great quality. I've ordered several sandwiches and the quality was always good. The insignificant amount of bbq or chicken etc between the slices of bread is what has stopped me from ordering their meals. There are plenty of seats in the dining area and a variety of tables and chairs. And the tables are not very close to each other! There is also a conference room you can book. What is lacking is space in the booth seating. If you are an average male height then you'll probably bump knees with the person opposite you.

First time ever at a Panera. I asked for the BLT advertised on TV. Sandwich I received did not…read moreresemble TV ad. TV has round soft looking bun with large pieces of bacon and turkey. I received cold, white bread slices with 3 small cold pieces of bacon and some dry turkey. The lettuce used was not a crisp kind, but the soft leafy kind (if that's what is used usually, ok). When I retrieved my plate, there was a small pickle spear and a bag of chips. After trying 2 bites of sandwich, I removed the stale bread, ate the turkey and threw the remainder away. I was with friends, so I just visited with them and left. I did appreciate the free refill of beverage. And the person that took my order was nice. I just wish I had gotten the advertised sandwich. I had left a $2 tip, so my bill was almost $20 for something almost unedible. No Panera for me!

Hearty Fireside Chili & Rustic Baked Potato Soup

Kickin' Grilled Cheese & Creamy Tomato Soup Value Duet

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New Sandwiches

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12 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

C S.

9 years ago

This Chick-fil-A is nothing but a disguise for people claiming to be Christian but living a totally different way. If, based on the majority of these managers, is what a Christian is, I will stay away from that kind of claim. And the owner, wow is that a joke. I am allowed to review and based on my limited experience all I can say is that if you want to pretend to be a Christian for a marketing ploy no one can stop you but if you do this it only leads to branding of what people think of Christians in general. SHAME ON YOU FOR MAKING SUCH A LIE OF A CLAIM! read more

James B.

11 years ago

The best restaurant on Howe Avenue. The staff is super friendly other than a woman named Benita ho seems to be senile. But other than that they are perfect. Food is always fresh and delicious and they are quick to correct any error that might come up as infrequently as they do. Once my wife and I forgot our wallet and they gave us our order for free. The only thing wrong with them is the "My pleasure" thing. lol read more

Ava L.

6 years ago

Horrible service. I have my order and it took a literal 2 hours to get my food. Not only that but the people were so rude to me when i ordered and payed. I had so much time to shop atleast (which is why i have 2 stars instead of one.) Go to this chick fil a location if you want food and to get a little shopping done. read more

Bobby Y.

Elite 21

644

6782

4 years ago

If you're in the mood for a delicious, hot breakfast, Chick-fil-A is the place to go! The service is friendly and efficient, and the dining room is always clean. Plus, there's plenty of free parking. The only downside is that the neighborhood can be a little sketchy. read more

Mike P.

7 years ago

I eat there almost daily. The menu is simple and not confusing and the food is good. The best part though is the greeter. She makes you feel very good. Always cheerful. Love the place and their people. 5 stars. read more

Jennifer W.

8 years ago

As far as fast food goes, this is the best. This location always gets the order right, and the food is always good. Very polite and efficient. No complaints read more

Adam V.

146

5 years ago

The wait isn't worth it. Every time I've tried to go there, the lines have been slow and long. The food is OK, but really not worth the wait. read more

Dave M.

2 years ago

Cows recommend combo pack of grilled and crispy nugs! Hi Do Buffalo's like sauce? Does Ranch sauce come from a chicken Ranch? read more

Elizabeth K.

9 years ago

Love the food and service! Great staff too! Kid friendly with a drive thru as well. Great place to eat out.

John F.

8 years ago

Great service. Why cant other fast food restaurants give the same level of service?

Richard T.

12 years ago

God bless this place. Great staff and expedient service

Shawn R.

4 years ago

Good customer service and good food.

Chick-fil-A - hotdogs - Updated October 2026

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