Tried them again, again with the Classic double with everything, cheese, mustard, ketchup, Pickles Onion, lettuce n tomato. My father got the single meal deal for 8.99. Again the fries were not crispy at all, and for me that a problem. Should have gotten onion rings. Someone had some at their table and they looked great. That's the only issue I have with this place. The main lead guy on this Thursday night was good, nice and funny. read more

Wayback Burgers - Classic Burger - Burgers Near Me - Wadsworth, Ohio

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The burgers are big, but thin. Probably so that they cook faster. Family of 5 and everyone loved it. But the meal for all of us was $85! A bit steep for us to consider returning. read more

I ordered a burger from here for the first time in years this past weekend. I walked in shortly after they opened, a female worker made eye contact with me, I said, "hello, how are you?" She didn't respond and then cut in front of me to put ketchup on a table. I had to order from a kiosk (which I never mind) but two other workers were standing behind the register doing nothing. So I ordered my food, it was made quickly, and it was delicious. When my food was ready the same female worker said "Excuse me!" To get my attention and hand me my food. (I was the only customer and was sitting in front of the checkout counter). Food was hot and great just the friendliness could have been better. read more

This is one of my favorite burger joints to come in visit! This is a must try if you're a burger lover! The service is fast and great! With a cool fast food style ambiance! If you're looking for a fast food style burger this is the best one in the area! The best part is they don't just sell burgers they sell a wide variety of sandwiches and sides! Stop by and give this place a try! read more

Honestly I can say that this place has better burgers than Five guys but Five guys have wayyyy better fries, also if you love EXTREMELY greasy burgers.. this is the place to go. (they are literally extremely greasy, like a ball of grease) read more

Great food great service very friendly workers wheelchair accessible. They cook the food to order hot when you get it inside of the building is really nice at some pictures of nice color on the wall. read more

Wayback Burgers - Chicken tenders and fries - Burgers Near Me - Wadsworth, Ohio

Me and my wife ordered food from DoorDash on 10/31 the delivery came promptly but my burger was falling apart into pieces horrible meat probably gave me the impossible burger, also no bacon on the double burger I paid $10 for a burger without delivery charge I thought it was a waste of money I would not pay that again I believe managers need to inspect food orders before they are sent out for delivery read more

Great burgers but the service needs serious improvement. Tonight was the third time I've received the entirely wrong take out order. We ordered two Oktoberfest burger via Grubhub and got cheese burgers. read more

We love this place. we have a mix of vegan, vegetarian and meat eater in our family. Everyone found something to eat (they have impossible burgers) and enjoyed the food. It was tasty and well cooked. Restaurant and restrooms were clean and the staff were polite and fast. read more

Awesome! Will be back to this chain. Everything tasted great and fresh. Next time will try the burgers. read more

Wayback Burgers - Dog and fries - Burgers Near Me - Wadsworth, Ohio

One of my favorite chicken sandwiches! Anything chicken is delicious. My kids love the macaroni and cheese bites.

My son and I went. He ordered a double bacon burger. I check it to make sure and didn't see any. Told them this was double bacon. Yea there was bacon ,but not enough to tell. Very very small slices. When I asked about it they said that once the bacon is cooked it gets smaller. I said it doesn't get that small. Burger was super super greasy. Sorry but WOULD NOT RECOMMEND TO ANYONE.​ read more

Wayback Burgers - Burgers Near Me - Wadsworth, Ohio

this place was great when I first moved do the area 5 years ago. It had great service. now it's just a bunch of foreigners who can barely understand English. Takes 5 minutes to have an order over the phone because if the awful language gap. I have to keep repeating it over and over for them to understand. wasting my lunch break trying to explain a simple order any American worker would have understood. The burgers are still amazing but they get 1 star for lazy employment hiring. Who wants to spend 5 minutes trying to get a foreigner who's taking orders to understand English? Not this US veteran. read more

I've had other locations of way back and the food is fantastic, always a good burger. However, this location has some of the worst service I have ever seen. Walked in and immediately one of the workers tells me it's a 30-45 minute wait and I'm like okay whatever maybe they are slammed. Fast forward a couple days I try and go again this time around noon on a Tuesday and the same guy looks at me and tells me it's gonna be a 30-45 minute wait. No mind you there is also NOBODY in the store. Like I'm the only one so unless this dude has 50 online pickups coming in everyday this dude is turning away customers left and right because he can't handle a couple orders. read more

The service here was amazing, I don't remember his name but he was awesome. THE FOOD... The best burger I have ever tasted. literally melts in your mouth. I can't even explain how good it was you need to try.. the chilli cheese fries.. amazing. everything was so good!! read more

Food was eh. The service was terrible. We ordered for 5 people and they only brought out food for 3 people. Then acted like the other 2 people didn't order. It was close to closing time and they swept under my chair while I was eating my burger. The place looks and smells disgusting. Definitely won't ever go back. read more

I was hesitant to eat at this place, both from personal experience and the reviews as of late. However, my husband had been eyeing that Nashville hot chicken sandwich and I agreed to give it a try. When we walked in, there was no one in the place. The employee (a young man) was super friendly. We ordered 4 sandwiches and 2 fries. I was worried about how long it would take because past experiences took forever to get food, but not this time. They started making the food right away, fresh, and made to order. I don't think it took more than ten minutes. Perfectly accurate order, very good food. I know that businesses have their ebbs and flows just like anything else and I'm willing to give any place a shot as long as they're friendly and the food is good. Also, the place was very clean. So that's a positive as well. read more

Mmm. This is a tasty burger On the humble, I entered Wayback Burgers not knowing what to expect other than of course...a burger. I'd seen it before but today I was curious. I walked up and said, "This is my first time here. Impress me." I ordered the Classic, no pickles, grilled onions/mushrooms and pepper Jack cheese. I couldn't wait until I got home. With Samuel L. Jackson in mind I said aloud, "Mmm. This is a tasty burger." I talked to the owner and asked how the business had been doing since Covid19 hit and he said they've been really good. Taking all the precautions, cleaning incessantly and I appreciated it, but the burgers were Top Notch. I highly recommend this burger joint. 5 stars read more

If I could rate them a zero, I would. I have been about a once week regular customer for a while. The service has always been bad, but at least the burgers were well done. Usually when you go to place an order, they ignore you for a while and then get around to taking your order. Today I went in, waited ai the counter, ignored, ignored, ignored, and finally the lady said, "I'll be with you when I can." Ok nothing new. People have come in, waited and left. After standing there for 20 minutes, I ask if I can place my order so I can sit down. Then they let me know if I order now it will be at least 45 minutes before my order will ready. When I asked why couldn't they say that 20 minutes ago, the answer was "we told other people " When I asked to speak to the manager he said he was the owner and Sorry about your luck It will be a cold day in hell before I give them any business again. read more

We stopped here for a quick bite to eat while waiting for our dog to be groomed. I was hesitant because of the negative reviews but we had a great experience. We have never eaten here and the staff were patient while we looked over the menu. The food was done super fast and it was fresh. The Garden patty was delicious and really filled that want for a burger without the red meat. I would definitely come back. read more

This was by far the worst customer service I've experienced . I ordered to go tenders and o'fries with a lemonade. When I went in to pick it up they handed me the cup and I went to fill it up. As I filled it I noticed a hole, so I went to the counter and said "the cup y'all gave me has a hole in it, can I have another one" and the employee responded "I didn't give you a cup. Did you see me hand you anything." And I said "no, but someone gave me a cup that has a hole in it" and he handed me another cup. I was shaken because the tone of his voice was very aggressive towards me. I went to fill up my drink and again it had a hole. By that point I was too worked up to talk to him again, so I left. That is not how you treat anyone, especially a paying customer. I won't be returning. read more

We will never order again. This is the third time we tried delivery and only part of our order shows up. We called the restaurant and we're treated like liars. Never again. read more

During a recent visit (11.30.2020) to Wayback burgers, In Wadsworth ,Ohio I ordered for eat in dinning. The two workers behind the counter were very busy. The wait was at least 15 min including the time it took for me to eat my food I was there for 30 min. At no time did they wipe any surface down, the restaurant was very busy. They were not going to be able to wipe down while they were busy. The management is negligent not providing enough staff to keep the location safe. I now have the virus, did I pick it up there I can't say. If I were you.. don't chance it. read more

I love the family pack!! Food is excellent and the service is great! If you are looking for fast food don't stop but if you like burgers and shakes made fresh this is the place for you!! read more

Great burger today! Always seems to be consistent and predictable. Hot and perfect. Took ~ 7-8 mins and fried are crunchy. Nice job crew! read more

I am rating overall, just because the burgers themselves are really good. However I usually prefer a grilled chicken breast, and while it's always good, it's not to die for... the milkshakes however omg... and Irish nachos are death and worth every bite!!! read more

My family and I laugh about this beginning, because everybody is using it, but in these unprecedented, troubled times, I ordered a single with no tomatoes and some mac-n-cheese bites for a certain time on the app. Everything went/was terrific. Sandwich? GREAT! Bites? GREAT! On time? ABSOLUTELY! The app was easy to use. Which is saying something from a tech illiterate. I WILL be back. read more

Walked out unserved last 2 times we were here. This time we're waiting at the counter and manager looking guy doesn't even look up from the grill says "we'll get to ya when we can" he was overwhelmed with 2 burgers and 2 toasted cheeses on the grill. Girl comes from the back and asks him if our order has been taken, "no, dont call out this internet order instead". Call out to who? Its you and her, read it your fucking self dumbo. Jakes Wayback? Huh. More like Jakes Nevercomeback. Back when they used to actually serve food it was run of the mill burger and fries. Just convenient because its the only place around. A 7-11 with roller dogs would run this place out of business. read more

I got a veggie burger so my review might be off but I felt it was a decent place. I'm going to come back and try their 9 patty burger for sure. My co worker ordered a single patty cheese burger and the patty was on the thin side. He said it was pretty good though so I'll have to give this place another shot without getting a veggie burger. I don't not ally eat veggie burgers so I can't really give a vegan perspective. read more

Wayback Burgers - Veggie Burger with Onion rings - Burgers Near Me - Wadsworth, Ohio

Stopped in last week, the food and burgers were excellent. The root beer on the soda machine is also excellent. I have yet to try the milkshakes, but they look delicious. read more

My 2nd time here. I didn't rate the first time since they were newly opened and I wanted to be fair. Their biggest issue is their service. They have at least 10 people working in the kitchen and they are still super slow. One person at the register who always seems to be new and needing help. They are no longer considered a new restaurant to me. Food is decent but extremely over priced for BURGERS. I mean come on. I spent as mush as I would at a sit down restaurant and it is not worth that. There was only one other family there and it took 15 or more minutes to get my food after waiting 10 minutes for them to take my order. I'm done visiting this place. I hope they get it together. read more

It's a very bad franchise of a very good chain. Wayback Burgers (formerly Jake's Wayback Burgers) has about 200 independently-owned locations. Owners have to agree in writing to follow the recipes and standards set by corporate. Not everyone does. I'd give the food four stars-- and everything else one. Both the good and bad reviews seem spot-on I walked in on Friday at 11:59 PM (middle of lunch rush) and got waited on immediately. Picked the Juicy Double Bacon Cheeseburger (no pickles), which cost $8, the O-Fries (mix of rings and fries) for $3 and a Chocolate shake for $5. Asked for a cup so I could get water; they were happy to oblige. My check was $16.79-- so Five Guys / Shake Shack territory. I didn't step away from the counter until 12:07. The payment card reader was malfunctioning, so everything had to be done by hand.. "If we swept it, it'd probably decline your card 4-5 times; it's just quicker to do it this way", the counter guy said. 1. It's a really small cooking area. Not as tiny as Bob's Hamburg in Akron, but close. There were only three people on duty-- one counter, two cooks. 2. I got my shake at 12:21-- 14 minutes later. They're hand-dipped-- very rich and creamy; my straw stood at attention.I didn't get a lot of chocolate flavor from it; I'd probably try vanilla or mocha next time. The John Travolta rule (his assessment of the $5 Milkshake in PULP FICTION) applied. Not sure it was worth it, but pretty good. Took a while to get there. Also, I was asked if I wanted whipped cream. I said yes, but didn't get it, 3. My burger and sides arrived at 12:30-- 23 minutes later. The sides were hot; the burger cold. 4. The burger was good-- very juicy-- but had some minor flaws: A. The bun to meat ratio was off. Very big bun; overwhelmed the two 4-oz patties. Also not toasted, so it stuck to the burger and was soggy in spots. B. The bacon wasn't crispy,. It needs to be. Maybe it got pulled off early because they were in a hurry. C. It was dressed with a ton of mustard and ketchup (both Heinz)-- to the point where it (plus the amount of bun) overwhelmed the meat. A lighter hand would do it... or, since they have mustard and ketchup tableside, maybe just hold it and dress the bun yourself. The meat was juicy; I needed two napkins. The leaf lettuce, sliced red tomato and sweet onion rings (not cooked) were all delicious. I think it needed a little salt and pepper; I didn't add any because there were no shakers at the table. (More on this in a minute.) 5. I didn't take advantage of it (next time I would) but you can build a custom sandwich-- one or two patties (or chicken or veggie), choice of cheese, toppings and sauces. 6. The rings were a little overcooked,-- my guess is because the oil needed to be changed. They were REALLY good. Unlike the typical breading-- which shatters and flakes when you bite it-- this shell stayed whole. I really enjoyed the 3-4 large ones I got. (You're supposed to get dipping sauce. They omitted that too.) 7. The fries weren't as good as the rings- but we're talking 3.5 stars compared to 4. They're thick cut and natural (some peel) and very tasty. There were so many I couldn't finish them; when I asked for a bag, it was happily provided. 8. Because there were ridiculously understaffed, the eat-in experience was awful. There were two jugs of ketchup and and one mustard-- but no salt and pepper, no malt vinegar and the napkin container was half-full. Customers had to go from table to table, hunting for condiments. My table was sticky; it hadn't been wiped down. The one across from me hadn't been bussed; debris from the last meal was there when I arrived and still there when I left at 1 PM. The bathroom had a broken soap dispenser (they had to put a jug on the sink), paper (wet TP and towels) on the floor and no towels in the dispenser. (Health code issue.) If I were a family guy or a yuppie, the bathrooms would have sunk it for me. The place looks dirty. A McDonald's franchisee would get reamed for having his location look this bad. 9. Service was eager to please. They were understaffed. All three had either long hair or facial hair; two had piercings or tattoos. Not a capital crime in my book-- but a soccer mom would run screaming. It doesn't look like a family place. When you're waiting 20+ minutes for food, this is an even bigger problem. 10. I'm gonna guess I got more effort than most customers, because I mentioned to the counter guys when I was ordering that a friend of mine had said the food was better than Five Guys or Shake Shack, so I had driven from Cleveland to south of Akron. (It might explain the heavy hand with the condiments-- many people think more is better) They asked how I liked it (I said the food was good-- which it was), and they told me a new location was opening soon in Broadview Heights (Cleveland burb) in July. I would go THERE to have another meal. I'd give the chain another shot. But I wouldn't come back HERE. read more

Great burgers! Not the most organized place, but they get it done quickly, no matter how long it takes. It takes about 10-15 minutes (maybe it just seems that long)) for the order to be complete. Probably better to order ahead with their app. For the same price, you could go to Wendy's and get something terrible. This place is every bit as delicious as 5 guys, just a bit slower it seems. 10/10 on food quality. Love this place! read more

It was my first time going to this place and overall I have mixed feelings. For starters, there were only 2 employees working on a busy Sunday weekend at lunch time. The one line cook was busting his butt to get orders out in a timely manner and the other was taking orders and making shakes. I could see that tensions were high and they were stressed because there were a good amount of customers in there, but the one larger man taking the orders was extremely rude. He was turning customers away by telling them it was going to take over a half hour to get their food to them when in reality it probably wouldn't have been any longer than 15-20 minutes. He was very short, and clearly didn't want to be there. It might the environment awkward and unpleasant as I was sitting there waiting on my food. Now, when it comes to the actual food it was delicious! I did a build your own burger and got a side of fries and a shake. The shake came out first and it looked like chocolate milk. The one employee, who was being rude, said that he "forgot about your shake" after he made it so basically it all melted. He remade it for me with ease. The burger and fries were great though! The employee who was the line cook was doing a great job. I'd probably go back here... maybe during the week and not a busy weekend. read more

I keep getting "guilt tripped" by Yelp about how COVID is going on so we shouldn't give bad reviews. So the last 2 times I didn't leave reviews. But now it's 3 times in a row my order has been wrong and entire parts of the order are just excluded when delivered. The only saving grace is the food is good! I have no complaints about the food. But I'm tired of spending all this money on food I'm not even getting! The ticket is in the bag with my food when it's delivered, clearly showing what I ordered, but there's always something missing. Today my wife's part of the order was completely absent from the order even though I was charged for it. I'm done ordering from here. read more

I have tried Jake's Wayback Burgers twice now and both times had the same result - over priced and nothing special. When spending almost $40 on a burger, cheese fries and two shakes for two people you would expect everything to taste superior to fast food for that price or else you could just get any fast food and call it a day (and save your wallet) There was a wait to order both times, which isn't minded for good food but the wait is lengthy. The burgers did taste juicy and better than fast food burgers, but not so much that it is worth the price or comparable to a nice restaurant. The cheese fries were horrible. Think dry fries with shredded bagged cheese on them resulting in a crunchy, plastic taste. The shakes were good, but Steak and Shake or Dairy Queen is better. I decided to give it a try twice in case the first time was just a fluke, but nope, both times resulted in me saying I paid that much money for that!? read more

Great little place. Service great on a Monday afternoon. Burgers were perfectly done and the homemade chips were exceptional. We will be back!!! read more

Burgers ARE good but there's too many drawbacks. First - the price point is way higher than comparable restaurants. Second- it's a very slow process getting your food. If you order to go, you have to stand around a long time. If you dine in, it's greasy and uncomfortable (heat/ac is off) cheap tables and chairs. And then the staff- it's always changing. Sometimes they're great and other times not so much. And then the sides aren't very good. Meh. read more

I've given this place 3 tries and now I'm done. The 3rd and last time included a worker cleaning off the ceiling panels right over the ordering and prep area. Yeah..... all the crap was floating everywhere. The floors have been dirty each visit. Prices don't match what you receive. Seems like workers and management, just don't care. It shouldn't take a rocket scientist to figure out that you shouldn't be cleaning ceiling tiles right above food prep areas and customers !! I'll be trying the Italian place across the parking lot the next time. read more

Haven't been here in awhile. Really good service! Much better burger than I expected too.