Tbh. Fast food is fast food. But who ever was the"manager" tonight was phenomenal. Best customer service I've experienced... at a BK in a long time. Kudos sir! Ps. Mozzarella sticks need to come back.. not "mozzarella fries". read more

This Burger King location can be a pain sometimes. I know it's high demand certain nights. I get it. But gees, they can get backed up so much and show no urgency at all lol But, that doesn't mean you give them a hard time (I don't lol). All you can do is patiently wait for your food. Tried their brisket whopper and it was meh. Definitely not worth $9 a sandwich lol Ill stick to my whopper jrs lol read more

Burger King - BBQ Brisket Whopper - Fast Food Near Me - Dorchester, Massachusetts

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This place never fails to take 30 minutes for my order. I ordered ahead for pickup and still ended up waiting over 30 minutes total. When I arrived, I showed an employee my pickup order and was told to wait. The entire time, I could see a bag sitting there that I suspected was my order, but nobody bothered to check or hand it to me. I stood there for another 10 minutes until a different employee finally asked for my order details and immediately realized the bag had been sitting there the whole time. The food was getting cold because the employee couldn't take two seconds to check my order. Horrible customer service. I would never come back. read more

service is really slow during the evening up until the night I would recommend any other service station if your in a hurry or have other things to do. read more

I order a sweet tea and it was unsweetened. I told them and they gave me my drink, but they used honey as the sweetener. RIDICULOUS. I asked for sweet & sour sauce and received bbq sauce. Trash everywhere on tables and sticky floors. read more

This place has the worst customer service ever. The drive thru is broken so they asked me to come in. I come in and wait 10mins to place and order and 10 mins more waiting on just 2 spicy chicken sandwiches. Naimar the young lady that took my order had the worst attitude. This is so unprofessional and prob the last I'll come to this burger king read more

Burger King - Fast Food Near Me - Dorchester, Massachusetts

I've been to this Burger King 3 times and every single time the wait is 25+ min. Regardless of how long the line is this place is just slooow. It is not a good fast food place. read more

Today, I stopped by Burger King and went through the drive-thru. When I got to the window to pick up my food, the guy at the window just disgusted me. He collected my money, had his hands all over that nasty window, and then proceeded to make my drink. He took his nasty hands and placed the lid on my drink. As I was waiting for my food, he started to make the car behind me their drink. I saw him take a fork and started stirring the drink, but his hand was all in the drink. I couldn't believe it. I told him he needed to put on gloves and make another drink. How disgusting!! People who work the drive-thru should not be handling the food, too. Yes, cleanliness is part of ambiance, and it makes a big statement about your restaurant. I will not be going back there. read more

Don't even bother ordering on Uber eats or whichever app... they purposely mess your order up every time. Trash

I wont normally review fast food places unless somthing needed to be said... So its 7pm*ish last night & I needed to feed my son (Dont judge me for giving him BK) so we stop in & I have his 2 little cousins with me as well, so I figured lets go in & not just hit the Drive thru... We had just come from the park so we stop in.. Kids all go to wash their hands & clean up... SIL (sister in law) and I go back and forth about what to order for them... we finally make up our minds & then go get in line (after the argument with the people who worked there about cleaning a table)... We wait in line, IDK 10-15 minutes... I was ok, its Friday and dinner time, I get it its busy... We finally get to the front of the line & the kid at the register says to me "Ooh Im sorry, we are out of Nuggets".... WHAT?! WTF... How the F*** are you out of nuggets I yell (Im sorry I was mad)... You saw me in line the whole 15 minutes & my son yelling Nuggets the whole time... Why didnt you make an announcement to the restaurant like HELLO WE ARE OUT OF NUGGETS... I stormed out the store, because at that point I had been in there abou 30 minutes... My son usually eats at 6-630, but due to the park we were super late... I was mad at myself for even going to this BK and when we pulled in I told my SIL I hate this BK they soo rude in there, so now I know... NEVER AGAIN! read more

Quality of this place is getting Lowe and lower. Burger felt like it was made in advance was hard and crusty.

This Burger King is awesome. I usually order online through the app and the food has always been accurate and good. Also, it's nice that they are not stingy with their sauce when I ask for extra. They work relatively quick even when the line is long I don't have to wait forever. I recommend using the app as they have some very good deals on it. read more

I paid for cookies and when I went in the bag I didn't see them so I told them at the window and they said I was lying and that it was in there and when I left and checked the bag it wasn't there read more

I live next to this burger king and although I eat here frequently, I absolutely would not eat here ever if I didn't. Maybe 20 minute waits on food, sometimes more? Never entirely correct. I've taken to ordering two items because one will just always be wrong, and if you want them to remake it... Well another 20 minutes. read more

It takes 12 hours + to get products from the last drive- thru window at this location. The area is straight out of a Mad Max film. Scary, one may lose their appetite once they receive their food. read more

MY FOOD WAS COLD, the burger kind was a 5 minute drive from my house probably a 20 minute walk and the food was cold. My dasher had to wait 10 minutes for my food, their soda machine was down and when I got my chocolate oreo milkshake, I got a chocolate shake with a bunch of mocha sauce at the bottom. This place has had many issues in the past and it looks like nothing has been fixed. Terrible service, cold food. They either need to shut this place down or a new manager because this is not how an establishment should be ran. Honestly if 0 Stars was a rating they'd get it. read more

Burger King - Chocolate OREO Shake - Fast Food Near Me - Dorchester, Massachusetts

What's not to love? Located in a ghetto area, staffed by rude employees, and outrageously dirty. They have to buzz you into the bathroom like you're entering a bank vault. Employees are rude and incompetent. I'll never go back. read more

Probly need some english speaker and menu learner to take job probly Always have bad time and confusion and mess up order everytime i come Spend extra 10min just for order Or maybe burger king should number all the other so the staff doesnt have to learn their menu read more

Burger King isn't necessarily my favorite burger joint but I do have a craving for it every now and again. This location is a pretty decent one. Fast service and the fries are always hot. Not the best neighborhood to be in but when I'm in the area and feel like getting me some Burger King I'd definitely stop here again. read more

Hit or miss. The bun for my burger was burnt tonight but they gave me a lot of sauce. read more

Burger King - I guess this is a sign that I shouldn't eat Burger King after the gym... - Fast Food Near Me - Dorchester, Massachusetts

Ok, it was late, and I didnt feel like making food. I hadn't been here since I moved to the Dot two years ago, figured it's time to give in and do it. But I never got to taste a no. 6 crispy chicken, as desired..why? Because they don't serve people on motorcycles When I questioned the manager at the pull up window I got this response: ME: Why won't you serve me? MANAGER: I'm not serving anyone on motorcycles. ME: Again, why not? MANAGER: Because we only serve motorized vehicles. ME: You realize a MOTORcycle is a MOTORIZED vehicle, right? MANAGER: We don't think so. ME: So, you're saying a motorcycle isn't motorized? MANAGER: No, it isn't. Obviously, this was a lost cause, so I left and went to The Pizza Pantry for an atomic 27 sub. Awesome. I should have stuck to my initial thought. read more

It's a Burger King...and as Burger King's go, this one meets expectations. Last night I had very pleasant service and the 3 people I saw through the drive in window all had smiling faces. The food at every Burger King is the same. The decor at every Burger King is the same. So the difference maker here is the nice service that I received. In past visits to this BK, I have been treated to some very interesting moments from addicts asking me for change to homeless getting thrown out of the BK forcefully because they went to the counter asking for free food. This is fast food in Dorchester - and it is as good as it gets. read more

I mean its burger king what else can I say. I wanted gross fast food and I got gross fast food.

Service suck . They said I won't give your food if you didn't give me money " yes I give you money but where is my food? Oh it not done yet !!!! What a scumbag you are. Wait and waiting for fast food. I have to remind them again and still nothing finished. Wow you guys are suck at your service read more

Ha not that i need BK, but this location suuuccckkkeedddd. They wre pretty dumb. I actually liked the actual location because it was in the ghetto and while I lived in Dot, i did like to visit the ghetto once in a while. Skip it if you can. read more

I've been here before for food and service, and both have been mediocre and immemorable. This particular review and post is for my experience today in front of the BK on Dorchester Avenue. I wiped out on one of the expansive sections of unshoveled or iced sidewalk, banging my knee. I'm right here, putting frozen carrots on the hot angry swelling of my patella. Clean up the snow and ice, you g-damn j-ck-sses, or I'm calling the city and suing, if it comes to that. read more

Alright, I eat here when I'm being extremely lazy. "I want junk food, but the junk in my pantry isn't hot enough." "I want a burger, but I don't want to wait ten minutes." That last excuse is crap, because this, my local BK is SO SLOOOOOOOOOOOWWWWWWWWWW. Maybe it's because of all the Flame Broiling, or Having it My Way... maybe it's because no one takes pride in working at Burger King. Who knows? (I realize it would be better, both healthwise and culturally to eat at dbar practically right next door, but laziness is how I got to fast-food in the first place.) I give the cuisine two stars. The location is four stars - because the closer you are to my house, the better you must be... The service is one star. read more

I order chicken nuggets and got cheese sticks, the burger were not well done, or not even well prepared with the tomatoes etc, it was disgusting!! And I order a frozen lemonade and didn't get it, no sauce or napkins, will never order again from here, don't recommend read more

Miss Iris, who runs the drive through in the mornings during the week can make your day better just by being herself. She is absolutely a gem of customer service. The food? It's Burger King. But the service makes me go back. Thank you iris, for being a ray of morning sunshine. read more

Why would you take time to go on yelp to review a Burger King ? Cause it so frustrates to order from a pace where you get the order wrong 80%of the time. I understand it hard to come to another country and learn a new language, but to hire and put that person on the line to take orders is the wrong doings at the management level. I'm near by and I go there when I can't make it to McDonald's and I'm expecting to not get my order right because this is the kind of location that do this kinda things read more

Bought a whole bunch of food from them 2 separate orders after church totaled to 50 $ and they managed to pack a burnt chicken sandwich! This is the only thing my mom likes to eat at Burger King. And when she got was a burnt chicken sandwich that's so bitter she refused to eat it. How could ya sell a burnt sandwich to a customer. read more

Burger King - Got this for my mom, burnt chicken sandwich! How could you even sell this to a customer? Burnt & bitter - Fast Food Near Me - Dorchester, Massachusetts

Girl at the drive through today was EXTREMELY rude. We wanted some quick harsh browns this morning before having our normal Sunday brunch. When we first got to the drive we waited about 3 minutes before saying hello. When someone finally said said something on the other side she sad "give me a minute"... we gave her another 4. When i said hello again, she yelled back "i said give me a minute"... no problem you can have all minutes you want now. We left ! TERRIBLE TERRIBLE TERRIBLE! read more

This might be the worst burger king i have ever been to. EVERY TIME I GO THERE MY ORDER IS WRONG. The girls try to take more than one order at a time and cant handle it so they throw anything in the bag. Ive been there 3 times in the last month and my order was wrong all 3 times. Come to work to vent and what happens, 3 people here all said their orders are always wrong. My daughter never gets her order and everytime she cries by the time we get home to eat. I hate fast food but sometimes its easy especially when there is so much errands that day. I REFUSE TO GO HERE AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

FOUND HAIR IN MY FOOD. I wish I didn't have to put a star cause I wouldn't put any. Be careful!

I like Burger King as a franchise. And this particular one was clean and the service was fine. But I ordered the A1 bacon double cheeseburger (whatever it's officially called) and I got two patties with cheese and a little onion with some A1 steak sauce dumped on (not even covering the patty). The worst part is that there was NO BACON. I was appalled. What man doesn't want bacon?? Granted, I could have taken the burger back up to the counter and gotten a new one, but I was constrained by time. Succinctly, though, that was the laziest burger presentation I think I have ever had. I definitely expect better from a BK. read more

The food was good but I didn't get my onion rings which I picked instead of fries and I didn't get my sweet and sour sauce for both meals.