This hole in the wall place has surprisingly good food! It's generally clean, and service is pretty quick if they aren't busy. Very spartan interior, but you're not going to a Chinese/burger place for atmosphere right? The burgers are excellent, and actually handmade, not frozen Costco crap like RW sells down the road. The fries are battered, and the house fries rival any 'delicious but deadly' food at the fair. Prices are not cheap, but it's great food compared to other fast food. Sometimes it gets a little weird, like my Ptown burger having pickles and tomato on it, but that's expected when it's all kids running a place. My only complaint is that it's a little too conveniently close to where I live... read more

Came here for lunch with some coworkers, didn't expect much from this place but it had some of the best burgers I've had in Alaska while here working. I travel a lot and this is in the top 10 burger places I've been. read more

It's not much to look at, but they serve up a REALLY good burger. Prices are a little high; but man, the beef is tasty! And the order of curly fries was huge. read more

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i love their mongolian beef and fast service every time i order. the burgers are pretty darn good too

Love the food it's hot and fresh. Been going for awhile and never disappointed! The restaurant has always been clean and the customer service is amazing! read more

Had a large group of 8 and the service was very quick and the food was very good. The house fries were excellent and so was the Philly burger. I tried some curly fries and those were good too. Definitely a repeat! read more

Really tasty dishes, we've tried a few. The Mongolian Beef is our favorite. Lots of steamed rice. Every dish is a big dish.

This place is all about the house fries for me. Their burgers are ok, but I have had some pretty amazing bugers in my life so that is hard to wow me on. They are unique in the valley and are consistently pretty darn good. read more

The young lady wouldn't deliver food to my residence because it was too much work to take down directions to my house. Because she couldn't find my address in her GPS, she said it was too much work. I will gladly take my business elsewhere if you're employees are too lazy to write down simple directions consisting of "left and right". It's my first time ever calling this place and it will be my last. Such a shame. read more

I love the Chinese food! The sweet and sour chicken is wonderful!! You have to try the Philly Egg rolls, they are amazing as well.

Good hamburgers! Crab Rangoons are very good! The blue cheese burger is great. Staff was friendly brought my order out while I was entertaining my 4 year old read more

Best burger in the Valley. The one detractor to this place is a big one in my book. The seating area is *filthy*. The floors and walls haven't been cleaned in years. The windows are covered over in a dozen xerox'd menus. Burger-Jim, if you're reading this, a night with a floor scrubber and a weekend with a paintbrush would push this review to 5-stars. Also, it won't effect my rating any, but you could up the atmosphere a little if you took down the menus, washed the windows, and put up some fun tissue paper art - kind of like stained glass - any designs would do - it would be a huge improvement over the menus. We've eaten here a couple times now. The Jim Birger is very good. You can always think of little improvements (fresh jalapeño!) - but the flavors are all good and I have no complaints. The kiddos love the curly fries. All the food is hot off the grill. The couple next to us today had some of the Chinese food. The Mongolian Beef looked and smelled amazing. Will try that next time. Update: Tried the Mongolian beef. It's ok but I was done after three bites. Very sweet and no depth of flavor. Delivery is a nice to have - but as with any delivered food, the moisture build-up makes the fries and burger buns a lil soggy. Delivery time was reasonable - about 30 min. There is a delivery charge ( $1 / mile at the time of this post ). read more

This isn't a bad review, more like a constructive critisism review. Burger Jim, you can step up your very white fried rice game with a 1/8 teaspoon of sesame oil and an egg fried with the rice, per your 1 serving size. read more

Best burgers in the valley! Go out of my way just to come eat here great fries to! Recommend the Knight burger

One of my favorite Chinese food restaurants that doubles as an amazing burger joint. Defiantly worth the delivery charge.

People really like their burgers but I don't like burgers. What I do like is Chinese food. BJs has thee best pork fried rice in the valley, their crab rangoon is good too (I wish they added more filling) (the ones at Wild Ginger in Billings, Montana are still the best I ever had). BJs is my new go-to spot for Chinese read more

Went there for the first time tonight. My co-workers keep recommending them, so I tried it tonight. They have some interesting burgers on their menu, but they are good. I got the "P-Town". The house fries are awesome too! Very quick service. There were about 5 people in front of us and we were in and out in less than 15 minutes (take out, but you can eat in). read more

The burger & it accoutrements are the finist in the land, as is the fresh roll. House fries are to die for. It's a hole in the wall place with great food & a clean spacious kitchen. read more

Love Burger Jim! All of the food is so yummy! My favorite is the Philly Steak rolls. Their new renovated restaurant is super cute. So glad they re-opened. read more

Where to get a great burger and fries in the Valley? Try Jim's! Burgers are made from top quality beef and cooked to perfection. Service is efficient and friendly. Prices reasonable. read more

Horrible customer service and environment. Ok food if you get what you ordered. One of our shared plates of food was brought out, but no plates were provided to eat off of. Will go the extra couple of miles to another place next time. Good customer service goes a long way. read more

Always amazing! Great burgers that are huge and delicious! Fantastic giant portions of Asian food that hits the spot!

Did not wash hands after working with raw hamburger! Started serving people with dirty hands.

SUPER FAST delivery, yummy food that was fresh and hot, great service on the phone. Nothing bad to say.

If you are going to trash your body with a big, heart clogging, humburger, forget Red Robin; go to Burger Jim - best in the Valley by far! They have a mean sauce that is scrumptious to the last lick. Very impressed with their kitchen production staff - hardworking, and on the ball. Inside dining is drab, but food is excellent. How humburgers are supposed to be done :) read more

Oh my God this place is heaven sent! Their monster burgers are consistent in flavor and enormous! I was very surprised at how delicious and well prepared their Asian food is, being a burger joint and all. The lunch specials they offer are quite a bargain. I go there as often as I can. Thanks guys! And gal's your customer service is awesome. read more

Super disappointed. We have ordered Burger Jim every couple weeks for delivery for over a year. My last order they forgot a part of the order..I call and spoke to a very nice lady and explained the situation and she in turn spoke to the manager (heard in the background). She agreed they forgot that portion of the order and said they could send it out or we could have credit on our next order. I said no problem please give us a credit for the next order ($15). We have always been super satisfied with the delivery and the food..I asked her if I needed to leave any information and she said she had the receipt and just call next time and explain. (I should have insisted on leaving more information) So..I call the next time and the gentleman who answered told me they had no record of this and he said he spoke to the manager/owner and they don't remember. Mind you...our orders are always $50+....seriously? They didn't believe me..wouldn't honor it and in turn lost our families business. Unfortunate.. read more

The first time I went there the food was the bomb.. everything was great and the orders were perfect and flavorful... but the other day I went back the food quality as fallen waaaaay down.. salt less and I didn't even get the right burgers we ordered. Ok thought maybe they were just having a bad.. so I order a couple more time and it was still crappy.. I don't know if they got a new cook or whatever.. all I know is that their quality is falling. read more

Ordered House Fried Rice and Teriyaki Chicken. Seating inside is bar style and is clean. Opposed to what a previous review stated, it's nots dirty, the floor is white cafeteria style tile and needs to be refinished. read more

This is such as weird combo but somehow they make this work. If you want a burger one of the best places to go, or vise versa for Chinese. Highly recommend! read more

Love this food! Great burgers and even better "Asian American" food. The sesame chicken is so delicious. Quick and friendly, a lot of food for your $$$$! Kid friendly. Perfect for a quick meal that is delicious! read more

I have order the same thing now for 15 or 20 times and i always get mongolian beef with white rice for $13. I tasted the fries when my bf got them and they werent bad but i wouldnt order them. But i was soopp up set when last week i ordered my usual and got home and allllll the meat was pink now i dont care if its beef and people says its okay i dont like it that way i dont want it that way and i wont eat it that way. I called to tell them that i understand they were packed when i walked in that all the seats were taken and people were standing all over the place waiting. So they were trying to rush everyones food orders and mine sufferd. Now when i told him i didnt even know what i wanted from him except but to maybe apoligize or maybe offee the next one is on them for this happening. But he was rude and didnt care about me being unhappy. I think thats wrong and bad for business. I told him who i was since they always remenberd my name for coming in so many times and he still didnt care. So i wont be ordering again ill take my ass down to rws hamburger house ans any other plave that wpuld replace whats wrong.... and say sorry. read more