Staff are all fantastic here - kind, helpful, hardworking. Very family friendly and love the Rainbow cone after dinner! read more

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One of the best local beef chains with a wide variety of menu items to meet most anyone's appetite. Clean dining area with a TV if that's what you want. Order at the counter from nice folks, get a number and find a table. They'll bring it to you with salads in real bowls not plastic, and real steel forks knifes and spoons for your soup. They also have a rewards program. read more

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My husband, a friend and I went to Buona for dessert. We skipped the beef counter and went to the separate rainbow cone stand. My husband and I shared a chocolate obsession cone which comes with five layers of four different types of chocolate ice cream (chocolate, chocolate PB swirl, cookies and cream, and big muddy). The ice cream was not super special and it was not a good value for the amount of ice cream we got. The large cost $7.99 and was no bigger than our friend's small cone. There are better places to go for ice cream. read more

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Buona has a huge menu with something for everyone, Italian beef, pizza, pasta, hot dogs, and burgers so it's a solid choice if you're with a group that wants options. The rainbow ice cream was really good and they gave a generous portion, which was a nice surprise. I also enjoyed the Chicago dog, though I slightly prefer Portillo's since the hot dog here wasn't quite as snappy. That said, the flavors were still good and satisfying. Service was friendly and efficient, with welcoming employees who made the experience pleasant overall. Definitely a good spot, just a small preference holding it back from 5 stars. read more

Buona - Sandwiches Near Me - Mount Prospect, Illinois

I placed an order via drive thru and the order came out with vodka pasta instead of marinara pasta. I told the person who brought it out to the car it was the wrong sauce. She was very apologetic and said she'd get the correct order right out. In the meantime she asked if I would like a soda or something while I waited. I accepted a bottle of water and she also came out with some complimentary fresh, hot fries. Thea was phenomenal going above and beyond! Super courteous, pleasant and really making me feel valued. Kudos to Buona! read more

Buona I feel is under credited when it comes to Chicago flavors. It might not be as big as Portillos , but they still deliver on quality. This is one of two locations I frequent, and they do very good job serving their community. The staff here are very helpful and kind. I feel welcome every time I've been for lunch/dinner. My buddy and I came here for dinner once and his car started having issues in the drive thru and we weren't able to drive it home. The manager was gracious enough to let us leave it in the parking lot over night so we could tow it in the morning. The inside is also very nice. Modern and well kept, and a solid choice any day of the week. I love getting the pizza, as it always comes out hot and fresh. The fries aren't too much to run home about, but are good. The onion rings also bang, and are a delight to the taste buds. All in all, very happy to have a location close to home in Mt Prospect. They fit in very well in the area and manage to not be overshadowed by Texas Roadhouse next door. Keep it up! read more

Buona - Cheese / Build Your Own Pizza - Sandwiches Near Me - Mount Prospect, Illinois

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I've been in this store numerous times but apparently never reviewed. That's actually legit because my visits have always been to get a co-located Rainbow Cone as opposed to a Buona Beef product. But today, on an early Friday evening, I swung by to pick up a regular beef sandwich, and with sweet peppers it went for $9.24. It wasn't the biggest Italian beef sandwich for the dollar, but it was warm, juicy, and fresh and it hit the spot. They have a clean and airy dining room and the place was bustling also with a lot of happy TGIF diners and it was nice to see. Kayla and Lila were the welcoming and friendly young staffers on duty at the order counter. Going with 3.5 stars rounded up to 4. Thank you! read more

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Buona is a pretty solid chain. I know a couple folks who prefer the beef here to Portillo's, but Buona doesn't have quite the footprint of their rival. I usually only get a burger here, but I might try a beef sometime; I haven't had there since I discovered it was possible for me to like Italian beef. In addition to the beef and burgers, they have pasta, salads, and pizza I think as well. I usually build from a basic burger and add on whatever it is I want since they swapped out their upgraded burger several years back--now it's some kind of avocado burger and I'm not a huge fan of avocado. Luckily it's easy to start with a burger and create your own. They have really yummy chocolate chip cookies as well, and I always have to grab a couple when stopping at Buona! read more

Buona - Sandwiches Near Me - Mount Prospect, Illinois

Enjoyed my tasty pepper and egg sandwich. Friendly and helpful Sarah made quick work taking my order. read more

Buona Beef is a great place to have a delicious casual lunch if you're in the mood for an Italian Beef, Pasta, Salad or Pizza. I like to get the Italian Beef sandwich when I go it is excellent- get it in baptized style meaning extremely juicy - excellent. The potato salad is another one of my favorites when I go for lunch. There is plenty of seating inside and outside when it's nice out, and the workers are always friendly. We order our Christmas Eve dinner from them every year and they do a great job preparing our food. If you download their app and provide your birthday month, they will send you a free Italian beef sandwich. Thanks Bouna! read more

Buona - Side Potato Salad - Sandwiches Near Me - Mount Prospect, Illinois

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Went for lunch through the drive through yesterday. Ordered a beef sandwich dipped with hot and sweet peppers. When I opened they didn't put any peppers at all. Sad that simple things can't be accomplished. I tried this place over my favorite beef stand and obviously wasn't impressed. Probably won't ever come back. Once bitten twice shy read more

Great place. Fair Prices and great food. Restaurant is always clean and also have Rainbow Cones

This place uses Door Dash for delivery - this is the worst delivery service ever. I will not order from here again, they forgot an item and when I called on a Saturday night, arguable the most busiest night of the week, I was greeted by a worker who immediately stated she was new without knowing why I was calling and put me on with her manager, who was also new and no authority to do anything! The food was mediocre, at best. I read elsewhere that Buona Beef is having troubles and now I see why! I would rate it 0 stars but I'm not given that choice. read more

Love their sandwiches. Beef, Sausage and meatball are all good. Get the fries too. Fast service too.

Haven't been to Buona Beef in awhile & dare I say they're better than Portillo's beef. Their beef is moist, succulent w/a flavor of garlic. Combine the giardiniera peppers w/ just the right zing on the sammich. Better than Portillo's & Buona also gives point towards redemption for food when enough points are accumulated. Hmmm I'm becoming a believer of Buona Beef They also have a Rainbow Cone & cakes if you feel the need to indulge read more

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First time ordering from the store. The food is excellent. Piping hot n fresh . More staff at registers would make the ordering more office t. Very roomy and clean I would come back here. Right now with their app you get a regular beef for free till the twenty ninth . I have to get the app. Anyways the sandwich is very large and delicious . Fries are long fat and piping hot. Delish. read more

Buona - Sandwiches Near Me - Mount Prospect, Illinois

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Italian beef sandwich and fries were cooked to perfection. Pleasant atmosphere. Attentive staff checking in with patrons to see if they were enjoying everything. They seem to really care about the customer experience. That's a pretty rare thing for faster food restaurants these days. read more

Now I'm not a huge lover of the beef sandwich but my husband is so we popped in one Saturday night. The restaurant is bigger then it looks from the outside with ample seating. The booths were really big and the restaurant overall was clean as can be (and not trashed like other locations can be) Now the food. Ok so again, I'm not a huge beef sandwich person. However this experience might make me into one. The beef was flavorful, just the right amount of gravy. The bread tasted fresh and the cheese was meaty. Everything was piping hot and it was a good size sandwich. The service was also friendly and helpful. Might jusssst make me a beef lover too, just saying. Though they have a diverse menu. Overall great experience. read more

Food is still good but they're getting sloppy. They hire too many people. They're not trained fully. This restaurant used to be a favorite of mine since 80s...no longer the case. More expensive less food and service slipping everyday read more

Used the Buona app to order some food for delivery. Part of the order wasn't delivered - there is nowhere on the app to report this, only option is to call the location. Called and spoke with a "manager" who told me there was nothing he could do because I ordered on the app. Ridiculous- I won't be ordering anything from that place again. read more

I went to get my tasty grilled chicken sandwich which was excellent as always But added a hot dog w everything. The dog was not even warm...more like sitting in a holding bin not hot and well dressed but on a bun out of the bag. I was like what is this from a place/price like that?? Extreme difference in quality of the 2 products. Gotta save the dog for Widens:) read more

Good but can be better. Regular and large seem the same size, cheesy beef isnt cheesy at all. Large with cheese your looking almost at $12 without a drink or fry. A good cheesy beef should consist cheese on to toasted and melted with oregano sprinkled. Well you wont get it here. Nightshade Allergy warning: has red pepper pieces in the beef and juice. read more

Buona - the exterior of a restaurant - Sandwiches Near Me - Mount Prospect, Illinois

A lot of times when there's a special event, me and my friends will go here. The service is great and they always get me good food. It's very convenient because after you're done eating before you start eating, you can go to the park. That's right next door. read more

Place is usually off the charts, haven't been for a few months. Missed some peppers, side of sauce- no big deal I get it, it happens. But.. when I tell you the size of this beef sandwich was a hot dog bun with 2 pieces of beef inside.. I was all but thrilled. Hope this was just a one time thing and not their new mantra, or I will be serving the beef not ordering it read more

We love the food at Buona Beef except for the French fries. So we were excited to try their new onion rings. They are $4.79 for 5 onion rings, which was what was in the box. Unfortunately, they were overcooked (burnt) as you can see in the pictures. The onion inside was disintegrated so it was like eating burnt breading. The funny part was they had a customization checkbox that customers could check if they wanted them extra crispy. Can you imagine what they would look like if that was checked? I guess I was also shocked to get 5 onion rings at the cost of almost $1.00 each. I will still continue to go to Buona but skip the onion rings. read more

Buona - Onion rings - Sandwiches Near Me - Mount Prospect, Illinois

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I stopped by today for a beef and fry. I was pleasantly surprised with the fast service And the restaurant was sparkling clean. It's impressive as a customer to see a restaurant like this today. Emily was friendly and Courteous. I recommend Buona Beef in Mt Prospect. Customer service is amazing Mrs. O read more

Tried the onion rings tonight. Here's what I got. Burnt and I couldn't even separate them. read more

Buona - Buona Beef Onion Rings - Sandwiches Near Me - Mount Prospect, Illinois

Drive-thru moves pretty quickly. Employees are polite. Food portions are the problem. To get a decent amount of beef on a sandwich you have to pay an extra $2. A large fry comes in a large box with a medium portion. The food is okay, the beef is quite dry. If you're hungry go somewhere else. read more

Buona - Yes, this is a large fry box - Sandwiches Near Me - Mount Prospect, Illinois

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This is our go to place when we can't decide what to have. I can't say a lot for the staff because we get take out from here. The few times I've had interaction with them the were pretty uninterested in things around them but it won't keep us from Coming back read more

My first Buona Beef experience!!! This little part of Mt Prospect has made was for some new restaurants that I've been eager to check out. Buona has an efficient drive-through and easy curbside options. I went for their classic, the Buona beef! They asked me if I wanted it dry, dipped, or baptized, lol. I went with the dipped, which was delicious! I feel like the meat to bread ratio leans a bit more to the bread side, as a heads up. Nonetheless, I was happy with my experience. Just the 7" beef alone was plenty of food for me. read more

Very good Italian beef with seasoning. Fries were fresh and good too. Nice environment and service.

It had been about 15 years since the last time I had Buona Beef, but since this new one opened I figured I would give it a try. It's really just a sub-par beef. I have no idea how the meat itself can be THAT dry. I got the 7" beef dipped, and either they dried it off with a towel before serving it to me, or they have the most absorbent bread on the market. Either way, I pawned my food onto my children and ate something much better instead. read more

I sent my online order to the wrong location and Oscar was able to help me solve the problem right away! great service and lovely staff!

Food was fine Service was Good 3 stars is for taking 2000 reward points away when I ordered my birthday REWARD????? Insult to injury : none of the Buona emails worked except MAKE A DONATION gives one a fuzzy feeling Go to Portillos! read more

Very disappointing in the amount of beef on an expensive sandwich. Doubtful I would return to this place!

I could eat here all day! This is the new building so there isn't much to complain about. The combos are what brings me back and back and back. The only improvement I could see with the combos is stop charging for peppers. Build it into the price and quit the petty nickel and diming of stuff. The best day to go is when they have the $6 combo sale. It's the best deal in Chicago! read more

Hot fresh delicious Chicago style Italian beef at fair prices and rainbow cones rock!! read more

Buona - Lunch and rainbow cones what could be better. - Sandwiches Near Me - Mount Prospect, Illinois

LOVE any Buona. But they got rid of the croissant beef, sad. But anyways the regular was really good and the fries are always perfect! read more

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Buona Beef is awesome! Half of our family loves Beef sandwiches and half loves salads. Best Beef and Salad place in Chicago. Everything is so fresh and this location is so clean. read more

This new modern style location has all the usual favorites plus a few that are unique. As usual the Italian beef is a star for those who are not into veganism. Extremely clean and well-lit, and the employees are unusually friendly and helpful. Makes up for the closing down of the rolling Meadows location where I used to go, and which I have missed greatly. read more

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