Amazing food and awesome customer service from Mr Imran. Loved the Bihari kabab roll, the chutneys were too good! We were a huge group of 20 plus people and we all got our orders pretty fast and everything tasted great! We ordered tikka, Bihari kabab parathas and suji halwa read more

Waited in line 30 minutes to only be told they are not taking anymore orders! I understand you are busy, but the easiest and smartest way to handle this situation is to put a sign on the door saying we are no longer taking orders! read more

My family really likes this place. The food tastes great, is made fresh, and I like the atmosphere. The naan and samosas are delicious and well priced for the amount they give. Yes, theres a wait for the food because it's made fresh but it's super good. Worth the wait and supporting local small business! read more

Great food no doubt. But asking your customers to mask up when the chef isn't wearing a mask and eating paan is a real downer. I'd rather the kitchen not be visible at all. note: I'd still be concerned if masks weren't a requirement .. who knows where the paan is going read more

Food and service was great. Had the grilled chicken, beef and the traditional kahari. Pretty good

As a big foodies, we love this place. The meat is always so tender, the flavors are phenomenal and the samosa was great. The sauces that comes with this food is also so delicious...combine all of that with the paratha, red onion and cucumbers and the experience is amazing. The inside is nice, clean and appealing. read more

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I ordered takeout thanks to Covid and tried multiple dishes. Here is my unbiased opinion on the dishes we ordered. Bihari Kabab is a must try (simply excellent). Chicken Tikka is very good. The disappointment was Chicken Karahi. I was really excited to try it but felt it was nothing special. The pieces were unusually small to the point there is barely any meat on them or recognize what part of chicken it is. Food prices are rather high for the quantity served. Will be back again to try other items but will pass on Chicken Karahi. read more

I visited Bundoo Khan a week ago , quality of food is wonderful, I wish you can offer vegetarian dishes as well ! My first reaction was why your restaurant is just for meat lovers. Please expand your menu. Very clean and friendly place. Thanks. Four out of five stars. read more

Bundoo Khan Express - Pakistani Near Me - Naperville, Illinois

This place is extremely delicious. Food made fresh and worth the wait. The Chicken Malai Boti wrap with Paratha bread is out of this world. You have to try it to believe it. The staff are friendly and kind. You will not be sorry for sure. read more

Tried it out twice,it was mad house on the weekend, that speaks volume for the quality of the food, our order was messed up, but I am not taking away the any star, as what was served was absolute divine. Best Bihari kebabs in town hands down. Went there again on a weekday and loved it! Hope they will keep up the standard, I will be a loyal customer for many years! read more

After posting the review below, the owner took full responsibility to ensure we had a better experience and was able to provide us the correct order which was very tasty and in line with what we were originally expecting. I understand mistakes happen, especially on a busy night, and appreciate the owner trying to make things right. --- I had to wait 1 hour for two rolls. What's worse is that when I placed my order over phone they hung up without telling me how long it was going to take, and then when I showed up they couldn't even find my ticket. While waiting, there were multiple people looking upset asking how much longer their order was going to be. When I asked them to just refund my order they looked clueless and basically told me they couldn't do that. When I got home I realized they gave me the wrong type of roll. Not only that but the paratha itself was partly uncooked on the inside. read more

One star for the chutneys, and also because I have to. 1. Terrible customer service. Let me start off by mentioning that I am visibly pregnant. My family and I decided to check out the Express on a Sunday afternoon after being huge fans of their Devon location for years. One register was open where a staff member was taking a huge catering order for literally 48 mins while I stood there waiting for him. Finally, one of the uncles who was standing around idly decided to open the register to take my order once I started complaining (he had told me earlier that the second register he was now operating was not working). 2. If you order grill items, they come with nothing but a few slices of onions and cucumbers. You have to order breads separately. Heard a few others complain about that and heard something about a "new business model"...lol ok then! 3. There is no baby changing station in the washroom (which btw is mandated by the state of IL). Again, being very pregnant I had to sit on the floor to change my toddler's diaper. Finally, will not be returning to this location. ***Responding to the owners response to my review: no one ever apologized or explained anything to us. We did our business and left quietly, lol. read more

Whenever we go to Devon street we always eat at bundoo khan. Was so excited to know it opened in Naperville. The taste, quality and service is just the same as the original. Extremely good food. Will definitely be coming back. read more

I would never eat at the Naperville location again. We went for iftar, arrived 30+ minutes prior to Maghreb. We did not receive our food until 1.5 hrs after Maghreb. They were rude and dismissive of us as customers. We did our best to stay respectful. When we asked if we could order side items such as fries to hold us over, the owner dismissed us, said no it's not worth it and that the food will be out soon. (We proceeded to wait 1.5 hrs after he made this statement). The food was undercooked. The place was not even full, at most 10-12 people were present. read more

If you know the issue, resolve it or close this location. This location needs full time manager, you should instruct ur boys not to take online or phone order until u serve food to the ppl who are sitting in the restaurant.. read more

It's a nice neighbor hood restaurant food was good but lot of items in the menu were out , I tried to order chicken boti and that was out tried to order chicken tikka boti that was out also,quantity is less for the price read more

Bundoo Khan Express - Pakistani Near Me - Naperville, Illinois

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My family and I would travel from over an hour away to eat authentic Pakistani food from here. Most our visits were good food wise. Although The service was never good. Poor customer service at front desk and servers even worse barely checking on table. Our worst experience was the last time we went. We were hungry and drove an hour plus for some chicken wings and tikka. We ordered two orders of wings and asked for it to be made extra spicy. We got our food and it was barely spicy with any flavoring or masala. We were extremely let down and kindly called to let them know about the mistake they had made. The worker said ok let me talk to chef. She came back on the phone to tell us that chef made our chicken just fine and that there was nothing wrong with it since the chef said so and that there is nothing they can do to make it right. I asked if we can at least get one order made correctly, but they were unwilling to make it right. Instead employee kept repeating that chef said it was made correctly when it clearly wasn't. We weren't even asking for our money back. Big let down. I own multiple restaurants and if anyone of our clients is even slightly unsatisfied for any reason we do whatever to make it right for our guests- the way it should be. I won't be bringing my family anymore or recommending this place to anyone again. read more

This is an express location with fewer menu items, but absolutely worth it! Some of the best bihari and seekh kabobs, combined with naan or their puri paratha. I've taken a few friends already and they cannot stop raving about it. Highly recommended read more

Very disappointed in their customer service. According to the website, they open at 10:00 am. I called them at 11:40 am to place an order to be picked up after 12. The man on the phone refused to take my order because he said they don't take orders before 12. Really?? He told me to call back in 20 min when it's after 12. As a person who is hosting a luncheon and is busy with the last minute details, the last thing I need to do is call back to place an order. Especially since the day before, they said for me to call them the day of the event since my order is not a large one. Needless to say, I called Sara's in Naperville and they said my order would be ready in 20 minutes! Thank you Sara's for not only coming to my rescue but also providing great customer service! read more

Awesome great tasting food no doubt! Giving 3 stars because their quantity is ridiculous for the price. The amount of meat is literally a joke. Rolls are good. Parathas are basically deep fried poori, not the actual paratha. Chutneys are to die for! read more

Great barbecue options! I absolutely love their naan. Probably one of the best in Chicagoland area.

Food is phenomenal, much like their location in the city. Only problem is that they are clearly understaffed, just like their Devon street location used to be when they first opened. We waited more than 40 minutes for a relatively small order while the table next to us was waiting for more than an hour. Hopefully they get their staffing to the optimal level so that they can handle their busy periods. That said, no place comes close in terms of quality of grill items. Chicken tikka and kabobs are out of this world. read more

grilled chicken ok asked for mild but was too spicy for our child, flavor was so so. they do give a good portion of chicken no rice or salad or anything with it just two sauces a sliced opinion and cucumber. garlic naan is 1 huge portion of naan but was over cooked was tough. read more

Naperville and the surrounding communities are LUCKY to have Bundoo Khan! The flavors and quality of the meat is top notch! Eat in or take home it's awesome. I will be back for sure! read more

Four of us went there yesterday. Food was great little spicy for us. We entered in, there were 5 people behind the counter, couple of cooks, and helpers and a receptionist. Waited 2 minutes no body greeted and said welcome or may we help you. Finally one of us walked to the counter and asked how it works. Customer service needs to welcome guest and ask them what they can help instead of staying closed lips. We will go again and hope the customer service is as good as food. read more