We are currently going through the application process for a rental with Mark Brower Properties…read more Their staff has been very responsive and has maintained communication with us through the entire process. Thanks Avril for all your help! We look forward to renting with you!

Attention Property Owners, Mark Brower Properties has the existing tenant do their home…read moreinspections. I'm still finding damage done by a previous tenant two years after move-out.

We have been with Stratton V. since 2012. This company has…read moregotten better and better every year. They hire the right people and it shows. Yeah we've had a few bumps along the way with multiple properties. I'd recommend these guys 100% all day !

Upon moving in we experienced a few issues and the owner of the rental property took his time with…read moregetting the issues fixed. We are talking months from major to minor fixes and yes keep your text messages and emails as proof always. Every issue that arises, you are the " technician" your job is to solve the issue. Not actually rent the property and pay on time. Why does it take weeks to send out a technician to fix anything? Yes, we had scorpions in the beginning when we first moved in we mentioned it and all they said, was " tenant is responsible for pest control. " Terri Young has her days, some days she is nice and pleasant other days she is a bit dismissive. She does try to resolve the issues, but whoever is over the maintenance line is going to frustrate you. Again expect to be the handyman or technician. They ask for you to be the technician/handyman so you can try and figure out the issues of the maintenance request. Versus just sending out a "licensed " technician in the first place. Not sure how this place received 4 star or higher when issues arise and they throw the issues back on the owner either not responsive or taking forever to respond. Only rent from this property management company if you have not found any rental properties at a cheaper price. Nightmare on Stratton Street coming to a neighborhood near you.

We have noticed change since this company took over our HOA our greenbelts and common areas look so…read moremuch better. Street signs, wall maintenance and painting Maintenance in general being done.. We do pay HOA fees $$$$! So it's nice to notice where the dollars are going.. Office staff were very helpful when it came to our RV parking pass.. 1 dropped the ball But 2 others picked it up.. So to us it's nice seeing the improvements Thank you GUD

After receiving a warning with intent to fine over "palm tree maintenance," I along with a family…read moremember spent over 3 hours in the 100 degree heat of Maricopa County trying to meet your standards. First of all, with your warning notice, you do not provide an example image of what acceptable palm tree maintenance looks like, per your opinion. I've grown up in Southern California my entire life and traveled all over the world, including tropical climates where palms naturally grow in the sand on beaches. Every palm tree I've ever seen whether here in the USA or in another country has had a few or multiple dead leaves and bark on the bottom. I've even included photos of palm trees that exist outside of your little community here (photos were taken in June 2026). People who have moved to the area or own property under your HOA management may have moved into the area from other parts of the country where palm trees actually look like the photos I have provided here. Some people don't even notice this because this is what they have grown up knowing and seeing every single day. The fact that you sent a warning notice with intent to fine over a few dead leaves that were completely underneath the green leaves, shows that you are just looking for reasons to send warnings. It also shows narrow minded thinking on your part; just assuming people know what level of "palm tree maintenance" you view as acceptable, meanwhile there are palm trees all over the USA and other areas of the planet that look completely different than what you deem acceptable. Maybe broaden your horizons a bit.... Second point I'd like to make here...on your warning with intent to fine, why don't you provide a list of local tree trimming businesses local to the area? This would make it much easier on the homeowner to just contact a gardener/landscaper instead of having to look one up. Just throw in a list of gardener/landscaper companies that do tree trimming in with your warning notice. Third point....there are MULTIPLE dead plants all over the community areas that the HOA homeowner dues are supposed to be maintaining. I do not see where all the money is going with these HOA dues. The whole community is looking run down. The property under your HOA management that is owned by our family is not a full time residence. We've been in contact with MULTIPLE neighbors on our AZ block and we seem to be the only ones getting hit with your notices about "palm tree maintenance" yet half the block has palm trees with dead leaves visible from the street! Half the lawns on the block are also filled with weeds! So, are you just picking on us because we aren't there full time? Hmmmmmmmmmmmm..........seems suspicious to me. If I were this company, I'd be more concerned about why a majority of the homeowners are not paying their dues. Are you just sending warnings to those of us who are actually paying our dues? Again, seems suspicious to me. - dissatisfied with this HOA/community management company is an understatement.

My Realtor recommended TCT Property Management Services to me back in 2000 to manage six different…read moreSFH residential real estate investment properties in the Phoenix area (Mesa, Chandler, and Gilbert). I later invested in property in another state where (after losing money several years in a row) I am now on my fourth property manager in six years. Meanwhile, TCT has consistently earned my trust with their professional and responsible management of my Phoenix investment properties over the past thirteen years. I've worked with several of the property managers on the residential team at TCT over the years (Rachael, Natalie, Lora, Erin, Jennice, and others), and have never had problems with any of them. They, and the tenants they selected, have taken great care of my properties, along with the help of their network of maintenance professionals to cover every possible need from cleaning, gardening, paint and other basics to appliance repair, HVAC, plumbing, flooring, and more. Tenant requests are dealt with promptly, and I've never had a tenant complain about TCT as my choice of property manager. Move-out inspections are performed, and as a property is prepared to be re-rented, repairs are appropriately billed to the tenant (if applicable) or the owner (for things the tenant is not responsible for, like normal wear and tear). I wonder if people who are unhappy with TCT might be tenants who haven't paid their rent on time or didn't take very good care of the property they were living in. Fortunately I can't say I've seen much of that with the properties that TCT manages for me. I wish I could say the same about my other rental properties (and tenants). I highly recommend TCT to property owners and prospective tenants alike.

Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property…read moreManagement Services, LLC, demonstrates a notably rigid and unhelpful communication style in this exchange. Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property Management Services, LLC, shifts the burden of scheduling and coordination back onto the client despite the company still being paid for property management services. Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property Management Services, LLC, provides responses that are procedural rather than solution-oriented. Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property Management Services, LLC, does not proactively arrange the requested walkthrough or offer clear next steps, instead repeatedly redirecting responsibility to tenants or the client. Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property Management Services, LLC, shows limited flexibility in handling what appears to be a straightforward request. Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property Management Services, LLC, contributes to confusion and delays by failing to take ownership of coordination. Overall, Lisa Kenney ([pm@tctproperties.com](mailto:pm@tctproperties.com)), Property Manager at TCT Property Management Services, LLC, delivers a frustrating customer experience marked by deflection of responsibility and lack of efficient resolution.

I highly recommend Jason Black at Rentals America. Throughout our experience, Jason was…read moreprofessional, knowledgeable, and genuinely helpful. He consistently returned our phone calls promptly, kept us informed every step of the way, and was always friendly and courteous. What stood out most was his dedication to excellent customer service. Jason was responsive, reliable, and made the entire process smooth and stress-free. It's rare to find someone who combines professionalism with such a personable approach. If you're looking for a property manager who is attentive, communicative, and truly cares about his clients, I would not hesitate to recommend Jason Black. He exceeded our expectations, and we are very grateful for all of his assistance. Jason is a true asset to Rentals America and a great example of outstanding customer service. Thank you, Mi'chelle LeMay and Matthew Shusta :)

Pam white the fountain east mobliehome manager she dont care about our rent lot I paid lot money…read morefor this and lot 51 he s crazy and mean guy he put his grill and propane closer my driveway I will report fire department and inspection not safety I will going sue Pam white for that

Brandon Boxrud at Apartment Hunters managed my rental townhouse in Chandler for more than 10 years…read morewhile I lived out of state. It can be frustrating and worrisome to be a property owner when you aren't anywhere nearby, but I had total trust in Brandon to take care of things. He led a few renovation projects for me and was always able to get good tenants in quickly. When it came time for me to sell the place recently, I turned to Brandon, who is also a real estate agent. He again managed some reno projects to freshen up the place for sale -- all without me having to come to AZ. The townhouse sold within a week of it going on the market at a very good price, better than I'd hoped. I had to pay a commission for Brandon's services as a real estate agent and an additional commission to Apartment Hunters, since he was working in that capacity. It was a little pricey but I felt it was well worth it for me to have peace of mind and not have to worry about doing any of the prep work myself. I'd recommend Brandon to anyone in the Phoenix/East Valley area needing property management services or real estate services.

Screen better so tenants aren't drug dealers and terrorizing neighbors! Also, not replacing carpet,…read morehalf assing cleaning and not replacing filters and not fixing a rental is ridiculous, especially when asking exuberant rental prices! Also when neighbors call to alert you to violations hanging up on them is not a good business practice!

The staff is professional and courteous. Whenever I've needed anything, they've taken care of it…read moreright away. I'd rent from them again in a heartbeat!

UPDATE: Called the office and was told "Christa was away for lunch". Not 45 seconds later, Christa…read morecalls a DIFFERENT resident from her desk. When do the lies stop with this company? Charged multiple fees for a document they had for multiple months due to "system issues". Now that the fees have been collected "no retroactive credits are available". Be advised these people and scammers and try to get every fee/charge they can.

Our experiences with Better Choice Homes has been absolutely phenomenal. We are relocating from the…read moreEast, so, learning quickly about the Ahwatukee, Tempe, Mesa, Chandler and Gilbert areas quickly was very important. BJ Gremillion was very thorough in explaining helpful, interesting aspects of each of these communities as was Aaron Wheeler who also accompanied us when BJ had pre-existing commitments. If I could use three words to describe the dedication of the Better Choice Homes team, including Teagan Mindak and Brad Young, these include "extremely customer focused." When we located the home which we bought, BJ was especially helpful in analyzing comps vis-a-vis our prospective purchase; in negotiating the inclusion of a brand new refrigerator and installation/replacement of missing sun shades; in resolving items building inspection items which the seller had ignored and which needed to be resolved prior to closing; and, finally, in negotiating a fourteen thousand dollar reduction in the ratified price when it was apparent that the home needed a full roof replacement, including undelayment and tiles; and in recommending trusted contractors to help. BJ took time to help move a stalled mortgage process along. As a result of a mortgage company caused delay in closing, he suggested that we submit an addendum which obligated the owner to maintain their liability insurance during the time when they had a hold-over tenancy due to the need for re-scheduling their moving date. The entire team has been a pleasure and a lot of fun to work with. When things don't go exactly as planned having a great sense of humor helps helps a lot. BJ has this sense of humor and a very welcome light touch. He helped smooth out the rough moments, was able to help us look on the bright side of things during difficult moments,and literally hung-in there with us from the very start to the recording of the deed. He also responded patiently to all emails, to all texts, and to all phone calls which is remarkable. We can't say enough great things about the Better Choice Homes team, and, in particular, about BJ. They are the kind of people whom you would choose as friends. They are highly professional. They do their homework. They care about their clients, and, without being asked they go well over and above what you would normally hope to receive from real estate professionals. It never occurred to us think that we would receive a year's paid homeowner's warranty, but, that's exactly what they presented as a thank you for our business. We recommend them without the slightest hesitation and without any reservation. We look forward to staying in touch with them into the foreseeable future. And, we will tell everyone we know about the great experience which we have had with them in our relocation to Arizona.

Good afternoon Lee…read more... I just now was able to get to my mailbox and to my displeasure I saw the deposit check from you guys. I guess I am just shocked to see the amount. I'm not saying there shouldn't have been any money deducted, but I don't feel like we left the home in that horrible of shape. We were there for 3+ years. You hardly heard from us. We were good renters. We even paid rent each month in full amount even though we weren't working due to Covid. We had no issues with anything about the house or BCH. We cleaned the carpets yearly. We went above and beyond to keep the house our home. The reason we decided to leave is to downsize and to give my daughter a backyard. I feel like since we gave our 30 day notice, we weren't important to you at all. Our refrigerator went out on a Saturday, sent a maintenance issue that night, and did not get a response til Monday afternoon. Then finally someone came out on Wednesday stating we need a new fridge ( like no crap). I feel like we weren't a priority and getting us a fridge was not a priority to you at all. I feel like you just shrugged it off because we were leaving. We also lost $250 of food because of your lack of urgency. I don't feel like as renters or people we deserved to be treated that way. To be honest this has been eating at me for awhile now. Yes..... seeing the amount of refund was a shock to me and the amount provoked me to write this email, but as I am writing this, I am more pissed off about how we were treated at the end of the month than anything else. Better Choice Homes will never be seen to me as a good company in my eyes. This company we rent from now is far more superior than you all are. Sincerely, Mark Gottschalk and Mindee Lee *** We will make sure anyone we know would never use this company to rent from.

Working with Mike and the entire Denali team was great experience for both my wife and I…read more throughout our time renting from them they were quick to respond to us and very helpful with any and all issues. during our move out Mike was a direct and friendly line of communication that I relied on heavily to make sure that the process was seamless and positive for all parties involved, he made sure to take my families quality of living in to account when showing the property and gave me great direction on what needed to be done. thank you Denali. The Watts

Well, this is rather concerning. I've never heard of a company that puts such egregious…read morerestrictions in their contracts. A $2000 fine for leaving negative reviews on social media. Sure seems like a violation of first amendment rights in my opinion. I have a call in with the company to see if they still have this in place. https://youtu.be/gUqjG7ZZZU0?is=VAKHM5mVFh4wazEa