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    TCT Property Management Services

    2.2 (64 reviews)
    Closed 8:30 am - 4:00 pm

    Services - TCT Property Management Services

    Property management

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    7 years ago

    Terrible service. This is the worse property management company we have used. Rude is a understatement.

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    Ask the Community - TCT Property Management Services

    Review Highlights - TCT Property Management Services

    My family and I relocated to AZ from Southern California and Katie made the entire transition very smooth!

    Mentioned in 6 reviews

    Read more highlights

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    Stratton Vantage Property Management - Transparent FLAT Fees! No Junk Fees!

    Stratton Vantage Property Management

    (185 reviews)

    Have a couple income properties. A.J has been managing them and…read more able to secure tenants and will address all concerns in a timely matter. Fees are reasonable and service is good.

    This company is an absolute money grab -- stay FAR away from Stratton…read more My husband and I have made multiple documented complaints about a severe scorpion problem in one of their rentals, yet nothing was addressed until we submitted our 54-day notice to vacate due to the home being uninhabitable and unsafe, as confirmed by our licensed pest control professional who identified an active infestation. Our property manager, Terri Young, has consistently been rude, dismissive, and unresponsive to our concerns. Despite notifying her several times, no proactive action was taken to protect our family. Instead, we were told we would owe a $900 lease-break fee PLUS two months' rent--an outrageous total of $8,000--just to leave a home that is a clear health and safety hazard. Tonight, I received a call from a man named Chris Goodman, who claimed to be under Damon Stratton. Shockingly, he stated that "inhabitable and safety concerns are Arizona tenant law, but not something that needs to be written into a Stratton contract because safety is your concern, not ours." To hear a company openly admit that tenant safety is not their concern is beyond disturbing. I am absolutely sickened that a business would operate this way or speak to a tenant in such an unethical and dismissive manner. I have young children and a small dog living in this home. If any of us suffer a medical emergency due to this scorpion infestation--after repeatedly notifying them and providing full documentation--I will not hesitate to take legal action. No family should be treated this way, and no company should prioritize profit over basic human safety. UPDATE: 12/12/25 in response to Chris G reply. Chris- Stratton only took action after we submitted written notice of our intent to vacate, despite the fact that we had made multiple prior communications requesting resolution of these issues, none of which received follow-up or corrective action. Does that sound like a PM that cares about their tenants well being and safety? As stated in my email to Terri this afternoon- "it is clear that routine maintenance and standard pest treatments are not resolving the issue. This was also noted by our Pest Control company, EcoGuard in the letter I forwarded to you this week. Given that scorpions pose a documented safety risk--particularly to children and pets--what is the proposed solution that does not place our family's health and safety at continued risk? We are asking for a realistic, effective resolution, not continued assurances that standard services are sufficient when evidence shows otherwise".

    On Q Property Management

    On Q Property Management

    (352 reviews)

    Overall, I would give them a four out of five stars. We ended up renting our property while we were…read morestill living in another state. It was really nice to be able to use their website and go through property properties and then also use the 3-D option for viewing inside of the property. What was nice is they were really helpful about allowing us to have someone come view the home. Online application is seamless. We got an answer on our application within a day. During the whole process, we mostly dealt with Tara. Tara was amazing and always responded really quickly. All in all, no complaints about the application and getting out keys. We were able to easily pick up our keys and paperwork pertaining to the home when it was convenient for us. The reason for the 4 stars is I do feel like this property management company has a lot of fees. Like the ongoing $49 a month benefits package that no one probably wants. If I understand it correctly I won't be able to use the payment portal if so cancel this $49 per month fee. That seems ridiculous. On top of application fees, non refundable fees and the fee they likely get from the home owner, this seems to be a money grab. Will say for an out of state rental process this was very easy. I appreciated that they also gave us 5 days to do the walk through and documentation regarding rental condition.

    I left a review 8 years ago and they just responded TODAY!!! Look out folks they are trying to…read morebring up their review stars by adding failed reviews from friends and family... This place will steal your money and never fix your things!!! Hire a cleaning crew at exit so they can't say you left it dirty!!! Bewareeeee!!!!!

    Ravenswood Realty - Ravenswood Realty - helping you find your way home!

    Ravenswood Realty

    (6 reviews)

    My husband and I have used Ravenswood Realty for the last 13 years to manage our property in…read moreChandler and we DO NOT plan on changing our Property Management team anytime soon! In fact, I have referred them to several friends and acquaintances throughout the years. They have always been friendly, professional, knowledgeable and eager to help in EVERY SITUATION. Whenever my home has needed repairs or something needed replacing, they often times can find a contractor or supplier that comes in less than what we have found! I just can't say enough about Rick and Heather Werner and their entire team! So happy we found them and we're happy to stay working with them.

    If you're debating or considering a property manager or a realtor then look no further. Heather…read moreWerner and her team are phenomenal. Her communication is more than you can hope for. She was so on top of everything, allowing me to have zero concerns about the property - handling anything and everything. She is extremely trustworthy, ethical, knowledgeable, customer service oriented. She has a great understanding of the greater Phoenix Metropolitan area and will do whatever she can to assist in any area. When we were ready she sold our house asap for a great price. Since then she stays in touch and rents a movie theater and provides snacks and prizes to stay in touch and show customer appreciation. Who does that? Heather at Ravenswood. So cool. She truly cares and it's more than a business for he

    TCT Property Management Services - propertymgmt - Updated May 2026

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