Update (3/23/2022): I am providing an updated review because, after a dedicated listening session…read moreby one of the owners, I can give a slightly more positive review but still not a glowing review. I will spare many of the details but will state the following: Lisa, the owner I spoke with, took the time to really listen to my grievances and updated me with a bit of positive news on the front of my deposit. While it was still a fraction of what the amount was, she took the time to really explain the costs and had her staff share further details on the invoices, which I had to just accept for the numbers they were because cleaning & maintenance work cost money, albeit even if I did personally believe all the work was originally necessary. I mentioned that I wish there would have been better communication and transparency during my entire rental period, but we cannot change the past and I hope we can all grow from the experience. She took my criticisms and suggestions professionally and did leave me more accepting of the situation, and on an overall better note. Original 1-star review (3/22/2022): Slow response and overall bad communication. Do not recommend them as a management company. Most of us hear of bad stories with property management companies but hope that experience does not happen to you. They were terrible with the security deposit return.

I have been in the hunt for a house/apartment for family member that lives out of town for about 2…read moreweeks and this was by far the worst experience I've had. I will admit my appointment time was scheduled at 5:20 and the time I got to the property was 5:26, the representative that was contacting me through text was very unprofessional. I didn't get a name, but they did not greet me instead just texted saying that they were on the property. After I greeted them and informed them that I would be there shortly then gave me a shorthanded response asking for an ETA. I then responded informing them. I was less than five minutes away and even asked if that was Okay and there response was a threat to leave if I didn't show up. Someone who has worked in customer service their whole life, I understand the frustrations of someone who is late but a 5 minute delay is definitely not a big deal in my book Especially if they gave you a heads up. The representative did apologize for being rude(which I thanked them for), but at that point, I went ahead and canceled the appointment because I was no longer interested in renting the property or viewing it. I hope in the future a situation like mine is approached the appropriate way especially for someone who may be a Potential tenant. Also the representative then said I was not at the right property, which I was and then blatantly lied and said they had been waiting for 15 minutes which was absolutely not true. I attached receipts hoping this reaches the right person.

Great communication, very responsive property management company! They've been managing our triplex…read morefor 2 years now

Just unprofessional.. Moved in to a "ready to move in house"…read more NOTHING WAS TAKEN CARE OF multiple lights didn't work multiple outlets didn't work the air filters were not changed but left the Brandnew ones on top of the fridge The garage door was broken The garage door knob was broken The air didn't work the whole first week we moved in and I'm five months pregnant (high risk) and had to deal with that they always ask to put your maintenance request in the app, but will take their sweet time to even look at it we had to call the office for someone to finally approve it Shows a random amount of money saying we owe on the app and whoever we spoke to said that it should go away on its own and it still has not .

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

We could not improve this company because they do not care about how renters leave your home, they…read morerent to whoever, and they let out renters live rent free for 6 months. We had to spend 10,000 dollars on repairs and the police were called every week because of these renters disturbing our neighborhood. Don't go with Clovis Property Management....

DO NOT GO TO CLOVIS PROPERTY MANAGEMENT!! We have let them take care of our house when it was…read moregetting rented and they let the people living there trash our house and live rent free for 6 months! Our house brand new and the clients left like we were living there for 20 years! Clovis Property Management is horrible. Do not let them take care of your house.

Very good service! Very understanding and provides detailed explanation to questions I have as a…read moretenant.

Joanna has been very helpful from start to finish. She has been a blessing to my family and I. Her…read moreand her team are there to answer any questions we had. We looked around at other management companies but we're always met with hassles. Here at Venture, the process was straightforward and easy. I would HIGHLY recommend Venture. Great people, doing great work.

Ok, let's set the record straight here. Oak tree is the most professional, responsible, fair, and…read moreresponsive property management company I have ever worked with. Kevin and Lindsay have been managing several homes for me for 12 years. Compared to other companies I have worked with in Fresno and elsewhere, they are the best. Oak tree is very diligent and on the ball. They protect both the Tennant and landlord, but do stick to their guns and execute the terms of an agreement. That is what all parties should expect. I highly recommend!

The absolute worst place to rent from. They will eat up your deposit and then try to charge you…read moremore when you leave even if you take care of the property. Things that are normal wear and tare after 4 years like floor tile grout and plastic blinds that were broke to begin with. Even tried charging me for a water damaged door that was damaged before i moved in.

The staff is responsive and easy to work with. Anytime I've submitted a maintenance request it was…read morehandled quickly. I also have liked having an online portal for paying rent and submitting maintenance requests etc. Overall I'd defintitely rent with them again and recommend.

Do not do business with these people.!!!!!…read more Thought I'd share a message I sent to them! After two weeks and $160 in application fees. Due to the lack of professionalism and poor communication from your rental company, we are no longer interested in renting this property. The extended delay in processing our application--despite submitting all requested documents within 24 hours--is unacceptable. It should not take two weeks to review a complete application. Additionally, the failure to respond promptly to emails and text messages raises serious concerns about how future issues would be handled. This lack of responsiveness gives us little confidence in your ability to support tenants if problems arise. I strongly suggest improving communication practices and setting clear expectations for applicants moving forward. They are just prolonging application process to collect application fees from other tenants !!! DO NOT RENT FROM THEM!!!! The worst ever!!!

David and Sharon are wonderful to work with. I have dealt with different landlords for the past 7…read moreyears and the service we recieved from their office for our rental was excellent. They are quick to respond, attentive to the tenant needs, and very professional. Our AC went out last year in the middle of triple digit weather, David was able to get someone to come out asap no questions asked. Highly recommend their services.

Parker has their business dialed in. Moreover they are really nice people that genuinely want to…read morehelp. My wife and I moved from hundreds of miles away and Sharon was kind enough to work with us over the phone and find us a the perfect rental. David was very transparent with our lease agreement and flexible with getting all of our paperwork together. Since we moved in we have had a couple maintenance issues with the house and Parker properties has sent someone out to fix the problems right away. Their website is easy to pay rent and post any maintenance issues you have. They are on top of it!

Rented a house through this realtor for 18 months. Just 2 friends in professional jobs, with no…read morepets, no kids. Needless to say, the older lady who runs the office has the demeanor of Roz from Monsters Inc, and always answers the phone like she's angry you even called (called maybe 3 or 4 times in an 18 month period). When we moved in, there was dog hair painted into the window sills, cockroaches in the pantry and bathroom vanity, big freaking black widow spiders in every corner of the garage, and sawdust in most of the corners of the living room. I cleaned up their mess myself, because it was only a 1 hour job, and I like to rely on myself. I've always left my prior rentals as clean, or cleaner than when I moved in. I even hired a professional cleaner on our move out this time, because I got the impression Premier would shake us down for all they could. The cleaners did an incredibly thorough job, including deep cleaning the carpet for $353. The place was cleaner than when we moved in. We also hired a pest control company to take care of our roach and spider problem the duration of our occupation. I just got what was left of our $1700 security deposit in the mail. They ended up hiring a carpet cleaner anyways ($250), a deep cleaner ($200), and a bunch of other simple "repairs", paint touch ups, rekeying, and lightbulb replacements for $285. Most rental agencies would call this natural "wear and tear", and include it in the rent. I do not recommend Premier Properties to anyone. I have been through 3 moves in the last 5 years, due to medical school and residency, and I've never had an agency nickle-and-dime me the way this one did. If you read the other reviews, you'll notice the great majority of positive ones are from property owners and not renters. Property owners may have a good experience, but as a renter you'll loose more money than it's worth

NO STARS if it was up to me!…read more DON'T MAKE THE MISTAKE OF RENTING FROM THIS PLACE. This business is unprofessional and rude to their tenants; KRISTY ERGO is responsible for the tenants and will treat you like dirt! Of course they're nice to you before signing any papers, they want your business! Down the road, they won't care that you're a loyal customer. They made their money! KRISTY ERGO is hurting the business- bad business woman, bad customer service, just BAD all around! Take my advice and do rent from this property. KRISTY ERGO's rudeness and unprofessionalism will take the company down. I don't even think the homeowners know how she's treating their renters. Let the truth be told about this place!