Great communication, very responsive property management company! They've been managing our triplex…read morefor 2 years now

Just unprofessional.. Moved in to a "ready to move in house"…read more NOTHING WAS TAKEN CARE OF multiple lights didn't work multiple outlets didn't work the air filters were not changed but left the Brandnew ones on top of the fridge The garage door was broken The garage door knob was broken The air didn't work the whole first week we moved in and I'm five months pregnant (high risk) and had to deal with that they always ask to put your maintenance request in the app, but will take their sweet time to even look at it we had to call the office for someone to finally approve it Shows a random amount of money saying we owe on the app and whoever we spoke to said that it should go away on its own and it still has not .

Very good service! Very understanding and provides detailed explanation to questions I have as a…read moretenant.

Joanna has been very helpful from start to finish. She has been a blessing to my family and I. Her…read moreand her team are there to answer any questions we had. We looked around at other management companies but we're always met with hassles. Here at Venture, the process was straightforward and easy. I would HIGHLY recommend Venture. Great people, doing great work.

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

Ok, let's set the record straight here. Oak tree is the most professional, responsible, fair, and…read moreresponsive property management company I have ever worked with. Kevin and Lindsay have been managing several homes for me for 12 years. Compared to other companies I have worked with in Fresno and elsewhere, they are the best. Oak tree is very diligent and on the ball. They protect both the Tennant and landlord, but do stick to their guns and execute the terms of an agreement. That is what all parties should expect. I highly recommend!

The absolute worst place to rent from. They will eat up your deposit and then try to charge you…read moremore when you leave even if you take care of the property. Things that are normal wear and tare after 4 years like floor tile grout and plastic blinds that were broke to begin with. Even tried charging me for a water damaged door that was damaged before i moved in.

The staff is responsive and easy to work with. Anytime I've submitted a maintenance request it was…read morehandled quickly. I also have liked having an online portal for paying rent and submitting maintenance requests etc. Overall I'd defintitely rent with them again and recommend.

Do not do business with these people.!!!!!…read more Thought I'd share a message I sent to them! After two weeks and $160 in application fees. Due to the lack of professionalism and poor communication from your rental company, we are no longer interested in renting this property. The extended delay in processing our application--despite submitting all requested documents within 24 hours--is unacceptable. It should not take two weeks to review a complete application. Additionally, the failure to respond promptly to emails and text messages raises serious concerns about how future issues would be handled. This lack of responsiveness gives us little confidence in your ability to support tenants if problems arise. I strongly suggest improving communication practices and setting clear expectations for applicants moving forward. They are just prolonging application process to collect application fees from other tenants !!! DO NOT RENT FROM THEM!!!! The worst ever!!!

Very friendly! Timely! Me and my wife have been looking for a one bedroom place for a little bit…read moreand I came across there ad on hot pads. We called and got a quick response. That same day we saw the Appartment and also got our application approved! We are so happy and excited about the move I highly recommend this place!

My husband and I were interested in finding a rental with more space. Once we saw an ideal listing…read moreon Zillow, my husband contacted them and they got back to him the same day. They were able to give him an appointment later that day. Right after the viewing, they provided an electronic application. The following day my husband and I submitted our applications. We got approved within 24 hours. We were able to put a deposit down and sign the lease shortly after. It was a quick meeting and all details were explained precisely. A week later we were able to get the keys. The whole process was smooth and quick, no long waits. We filled out almost everything electronically which made the process straightforward and hassle free. Our experience with the property management owners Anthony and his wife have been professional and also friendly. They were very prompt in communication and quickly provided all the resources needed in order to move forward with renting the property. As tenants, we are confident in Bullet Proof Property Management and overall we've have had a great experience.

Update (3/23/2022): I am providing an updated review because, after a dedicated listening session…read moreby one of the owners, I can give a slightly more positive review but still not a glowing review. I will spare many of the details but will state the following: Lisa, the owner I spoke with, took the time to really listen to my grievances and updated me with a bit of positive news on the front of my deposit. While it was still a fraction of what the amount was, she took the time to really explain the costs and had her staff share further details on the invoices, which I had to just accept for the numbers they were because cleaning & maintenance work cost money, albeit even if I did personally believe all the work was originally necessary. I mentioned that I wish there would have been better communication and transparency during my entire rental period, but we cannot change the past and I hope we can all grow from the experience. She took my criticisms and suggestions professionally and did leave me more accepting of the situation, and on an overall better note. Original 1-star review (3/22/2022): Slow response and overall bad communication. Do not recommend them as a management company. Most of us hear of bad stories with property management companies but hope that experience does not happen to you. They were terrible with the security deposit return.

I have been in the hunt for a house/apartment for family member that lives out of town for about 2…read moreweeks and this was by far the worst experience I've had. I will admit my appointment time was scheduled at 5:20 and the time I got to the property was 5:26, the representative that was contacting me through text was very unprofessional. I didn't get a name, but they did not greet me instead just texted saying that they were on the property. After I greeted them and informed them that I would be there shortly then gave me a shorthanded response asking for an ETA. I then responded informing them. I was less than five minutes away and even asked if that was Okay and there response was a threat to leave if I didn't show up. Someone who has worked in customer service their whole life, I understand the frustrations of someone who is late but a 5 minute delay is definitely not a big deal in my book Especially if they gave you a heads up. The representative did apologize for being rude(which I thanked them for), but at that point, I went ahead and canceled the appointment because I was no longer interested in renting the property or viewing it. I hope in the future a situation like mine is approached the appropriate way especially for someone who may be a Potential tenant. Also the representative then said I was not at the right property, which I was and then blatantly lied and said they had been waiting for 15 minutes which was absolutely not true. I attached receipts hoping this reaches the right person.

We recently rented a home through Valley Vista Properties. Karin and her team were phenomenal…read more They worked tirelessly to ensure we were able to move in on the day we needed to move. Throughout the process they have been honest and transparent in all aspects from applying to moving in. We placed work orders after moving in and they were scheduled within a day and were completed by competent and qualified vendors. Thank you, Karen, and team for the great service! I don't do a lot of reviews, but I would definitely refer Valley Vista Properties to anyone looking for a rental home or home purchase.

Our daughter and husband's review is listed under "Sam P", and details Valley Vista's very poor…read moretenant service, especially with a prolonged AC malfunction during the summer. I will give you my perspective as owner of a few rental properties in other states, in which we use property management companies. We are proud of our properties and always want to provide a comfortable, safe environment for our renters. This has meant, for example, replacing several HVAC units through the years. In all these cases, we either provided portable AC units or even paid for a few days in hotels during hottest times. This response given by Valley Vista under the "Maximillian" post is very telling: "Thank you for sharing your concerns, and we're sorry to hear about your friends' experience. At Valley Vista, we strive to provide exceptional service to all tenants. We understand your frustration regarding the HVAC issue. Our team worked diligently to address it, coordinating with the home warranty company and a reputable third-party HVAC company, which confirmed the system was functioning as intended. Unfortunately, the home warranty company's protocols limited our ability to replace the unit outright". To translate what this is saying: "Your discomfort and our responsibility to provide customer service to the tenant is secondary to our goal of maximizing profits to the property owner". Any reputable property management company would never let a "home warranty protocol" get in the way of providing a livable home environment via portable unit, etc., and would press the owner to make sure the tenants were getting good service. I went to my daughter/husband's house several times during these several weeks and can definitively state that Valley Vista's assessment of "confirming the system was functioning as intended" means having a house that is no cooler than the high 80s. That sentence in their response is quite telling of their disregard for the tenant's actual experience in favor of a third-party company's assessment that favors the property owner. Overall, if you are a property owner who is looking for a property management company that will always prioritize minimizing property owner costs no matter the deleterious effects on the tenants, I would give a 5-star review for this company. If you are a property owner who wants to provide a safe, comfortable property to your tenants and cares about keeping them happy, or certainly if you are a prospective tenant, then a 1-star review is too high.

David and Sharon are wonderful to work with. I have dealt with different landlords for the past 7…read moreyears and the service we recieved from their office for our rental was excellent. They are quick to respond, attentive to the tenant needs, and very professional. Our AC went out last year in the middle of triple digit weather, David was able to get someone to come out asap no questions asked. Highly recommend their services.

Parker has their business dialed in. Moreover they are really nice people that genuinely want to…read morehelp. My wife and I moved from hundreds of miles away and Sharon was kind enough to work with us over the phone and find us a the perfect rental. David was very transparent with our lease agreement and flexible with getting all of our paperwork together. Since we moved in we have had a couple maintenance issues with the house and Parker properties has sent someone out to fix the problems right away. Their website is easy to pay rent and post any maintenance issues you have. They are on top of it!

They are the worst of the worst, they lie and scam people who need low income rentals. Zero stars…read moreif I could. I am a widower who lives with my daughter and nephew on the spectrum, and lateley, I have been dealing with kidney issues. This is suppose to be low income apartments. They get you in and raise the rent as much, and as high as possible, until you move. They make a profit utilizing high changeover rates and new tenants. When I first moved here, I was told I was getting a 2 bedroom unit for around 700 a month, then at the last moment the manger changes it to a three bedroom for 1300 a month, which I couldnt afford but had no choice, because it was too late to find another place, so I had to take it. I called the property management buckingham properties, and it didnt help at all. they ignored me. She lied and tricked me. I have been late on rent since she raised it three times to 1700 a month, and a day after I caught my rent up she files a detainer. I never recieved any notice posted or handed to me, and of course calling Buckingham properties again and emailing them didnt help, they never respond and she wont either. Just a bunch of scammers. They even knew I was suffering from kidney disease, I kept them informed. None of it helped. The manager thinks she funny waving at me the day she filed the detainer ileggally after accepting my rent, I have nothing to worry about, I have proof she never notified me and my rent was caught up before she filed it, so we will see whos smiling, regaurdless I am getting the heck out this dump. Its not low income they trick you and raise your rent unitil you cant afford it, and if you still wont move, in my case they lie, and file for a detainer to try and kick you out, because high turnover allows landlords to bypass long-term rent restrictions, frequently increasing rent, enforcing new fees, and utilizing loopholes to raise income. They are heartless and cold people and dont care about you at all. The place is a dump everything is cheap and poorly done, and I have had to put up wiith arguments between the manager and her husband early in the morning, her smoking, and her kids screaming, and her dogs feces. So stay the heck away if you value having a decent place to live.

Well the star states it all. I was here for over a year and a half. It is difficult to get help…read morehere. I have net nice people here.