I totally agree with the other review that is listed for AJR Management Company. We rented a home for two year and we where NEVER late with our rent, we keep the house in perfect order and only called them a few time to have something fixed. They were very customer friendly before we signed the lease, but once that lease was signed they turned into people with absolutely NO customer services qualities at all. We also asked the "manager" to do the walk through on a Saturday, so we could have a day or two to correct anything they might find wrong. Of course, they do not work on the weekends, again a total lack of customer service. In preparing to move out, we hired a professional carpet cleaner, hardwood floor cleaner and tile floor cleaner and paid several hundard dollars to get this done. We also hired a cleaning lady to assist in the minor details that we were unable to finish. The total cost we spend to get the house ready for them to do their walk thru was over $450.00, not to mention my husband and I worked on the place for 2 days, getting every nook and cranny cleaned just perfectly. Before we did the above mentioned cleaning, we had contacted the "manager" and asked if they would be willing to just send out their cleaning crew and let us pay 1/2 of the cost so there would be no nit-picking from the walk-thru. We were informed they did not have a cleaning crew. When the "manager" did her walk thru, she made a list of ridiculous things that had not been cleaned properly and would have to charge us somewhere around $200 to pay for their cleaning crew to fix the problems she found (we where told they didn't have a cleaning crew) or a little more to correct the cleaning error our professionals did and the cleaning we did. My husband was very unhappy and asked the owner of AJR to meet him at the house and do a walk thru with him. In the walk thru with the owner of AJR, he didn't mention see any of the errors that the "manager" had mention, but had a few complaints of his own, but again totally different complaints than the manager. My husband and I went back to the house with both of their lists and did even more cleaning. The house was cleaner than when we moved in and it had costs us a lot of money and many hours of our labor to clean and re-clean an already clean house. Then came the return of the deposit - according to California Law, they have 21 days to refund our deposit. We had asked that if they would just call us when the check was ready, we would stop by the office and pick it up and the answer to that was no, they would mail it to us. In mailing it to us, it took 22 days to receive the check. From the owner, to the manager, to the girl in the office, they are rude and condisending. I hope never to do business with them again and I would highly recommend if you are looking for a property management company, find someone else, anyone else. We are now with another company and it is the complete opposite from AJR. Remember, if you start out with them and before you sign the lease they are marvelous, fantastic and will bend over backwards to be of service and then once the lease is signed they will treat you worse than the dirt under your shoes. Be aware and be afraid. read more