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    Built Not Bought Garage

    5.0 (2 reviews)
    Open 7:30 am - 6:00 pm

    Services - Built Not Bought Garage

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    6 More Services

    Auto repairs

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Built Not Bought Garage Photos

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    2 years ago

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    Elite Automotive & Performance

    Elite Automotive & Performance

    (1 review)

    During 12 years of living in North America, I serviced my car in many places, including the USA and…read moreCanada. Fortunately, I have never met such a poor service and rude attitude towards myself. So, four days ago, he set my car to replace front rotors and brakes and lighting lamps. Unfortunately, I got the wrong parts. The manager Raf informed me about that and said that he is going to charge me, in any case, $ 115 per hour plus taxes. To change the bulbs, mechanist spent 15 minutes he charged $ 56.5 from me. For the fact that they removed the brake disc and put it in place, he took another 197 dollars, spending only 40 minutes on it. Total: $287.28. Today I came again with my parts, The rotors were good, but the brakes did not fit. It was not my mistake I gave to the suppliers my VIN #. Instead of taking my car from the car lift and wait for the right brake pads, he left my car in there and were waiting for the delivery guy. After 1.2 hours a delivery guy came to him with the wrong parts too. Then, the manager reordered the parts. Finally, he charged me $190 for the parts and $197.73 for a front brake replacement. Totally, I paid $438.12. When I told him I am not going to come again to this place his answer was: "You have the option to go for Mercedes Bens and have the service for $160 per hour". But the level of service in Mercedes is uncomparable great! The name of this service place is "Elite Automotive & PerformanceInc" at 523 Garner Rd. East, Ancaster. Elite service???? Hmmm.. People, do not come to this place, you will get a pour service for $115 + HST per hour. Also, manager Raf is a very rude person for whom people are simply a source of money.

    Active Green & Ross - This photo shows what my Honda Dealership thought of Active Green + Ross on Main Street W Hamilton

    Active Green & Ross

    (11 reviews)

    My dealings with Green & Ross on Queenston Road in Stoney Creek have always been A1, no problems…read morewhatsoever. They do my seasonal tire changeover as well as oil changes when I need them. I appreciate that they explain everything so I can understand them. My husband always brought our vehicles in but since he passed I am on my own and my dealings with them have been completely satisfactory - no problems whatsoever. Thank you to the team at Stoney Creek. Fran C.

    No stars was not an option, so one star it is. I spent $3000 here on Friday March 6, 2026 to have…read morethe timing belt and other maintenance done on my Honda CRV. The next day, the low oil light came on. I had to pull over at the side of the road to check - indeed there was no oil measured using the dipstick. Luckily, I was a few hundred metres from a RONA, where I bought oil, and then a quick trip to the Honda dealership. Closed for the weekend, but today I learned that the timing belt had been installed incorrectly, so the oil had all leaked out. I was that close to have a seized engine and thousand of dollars in repairs. I called Active Green + Ross and they said they would do nothing unless I could drive the vehicle back to them...without oil....and I thought they were the car experts! So, they elected to take no responsibility whatsoever for correcting their mistake. I have the photos and description of their shoddy 'repair' from the Honda Dealership, but they say 'only our photos will do'. In my opinion, this is how an unreliable and unethical company operates. Rather than doing the right thing, always finding a reason not to. So, I will be contacting my lawyer and initiating a small claims court case. Obviously, this is a lot of time and stress. My recommendation is to stay away from this place. You have choices and you should choose a place that stands behind their work.

    Built Not Bought Garage - autorepair - Updated May 2026

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