Sick of your lies "Whoever wrote any of these reviews must've been sleeping..."…read moreWhoever wrote any of these reviews must've been sleeping when they purchased their vehicle from this shady dealer. Ps I have photos of all that was wrong. First I would go get your vehicle re certified by your mechanic not theirs. Second their service depart is there to take your money. So I bought a Cadillac Escalade used 2010. I bought this yes it had high K's on it but apparently the motors was replaced so i went for it. Now here where the problems come started. They took more than a week to get it ready. Then it was a evening pick up I sit with Connie and she goes through all they apparently did.lol what a joke. Nothing was done. They said the A/C worked ya right not even a Belt there. The windshield leaked they wouldn't fix it. Rust all around the window I did not see. I replaced a door. Because of holes. I did about $5500 in Body work fixing the exterior with all the holes they covered up. Lower Ball Joint was replaced brake pads had to be replaced. Wipers did not work had them fixed. The windshield/ ball joints / brakes are all part of the safety. This dealership is a joke. Yes nice but they're Snakes in suits. I have all photos and documentation of what I did and what they said they did. So I will write a review on every site because after countless emails not one person has phoned back. As for Larry the owner. KARMA IS A xxxxx. How dare you take advantage. I trusted this dealer because of its history also because my uncle and him were at one time business partners. So if you want to take in the xxx like I did from a bunch of people who sells pigs with lipstick on it then go there. This is the worst Dealer and I will be following through with every legal action to but pressure on them so they never screw anyone ever again. Yes it was a only 11,500 vehicle but since I'm already $8000,00 into it I'm not happy. Ps. I asked for them to Krown Rust this vehicle and that was a joke as well. Missed so many spots. Have a great day but this is the Real truth about this place that's screws it's customers in a uncomfortable place like a back of a Volkswagen Keith Johnston Connie Taylor Murray Clark Larry Pattinson David Dubik Reason for Visit Sales (Used) Customer Service Quality of Work Friendliness Pricing Overall Experience Recommended NEVER !!!

Not impressed and upset as they came highly recommended! Purchased 2018 Mazda CX5, carfax stated…read morerear end accident but no claim. After picking up car noticed substantial front end damage that has been repaired except for the black plastic piece under the bumper apparently you need to climb under a car to make sure all is ok! Contacted general manager Ihab and was basically told not there problem I must have hit a curb and they did not show anything reported on the certification by their mechanic! You can clearly see it is old damage! All I wanted was them to fix $100 part! Stay away they don't back up their customers! When you pay $29000 for a vehicle you expect a little respect! Will never use them again!

Exceptionally rude sales man who said things like, what do you expect it's 10 years old and took…read morethe time to point out things wrong with my vehicle, which is what I'm there to replace because i had pointed out the drag marks down the side of the vehicle I was there to look out. After he did that I said I'm not interested in buying anything here now, ok, good, bye, leave. Not what. I expected from such a large dealership.

Had a service appointment there. I left my vehicle to be serviced and I left with my wife in her…read morecar. I returned 2 hours after my appointment and I saw my car parked in the same place that I had originally left it. I was told that my car hadn't even been brought in yet for it's scheduled appointment. I wasn't happy. They told me one of their mechanics had a family emergency and "it was, what it was". I can appreciate a family emergency but at a minimum call your clients with booked appointments and call your clients who dropped off their cars to be serviced. Don't allow customers to wait unnecessarily. The whole waiting room was pissed this day. Some people waiting there over 3 hours. I had to get my wife to pick me up and then bring me back. Customer service is atrocious here.

Fantastic! Outstanding quality, honesty and integrity. Allen really knows his cars very well. He…read moreprovided excellent customer service. I've enjoyed doing business here and left with a great deal on my new car. I would definitely recommend Royalty Enterprises to family and friends.

I had a very positive experience purchasing my SUV at Royalty Enterprise. I had been shopping…read morearound for a while and found this place had the best value by far. The owner is a pleasure to work with, honest and helpful. My car is in great condition and even came with brand new tires. There isn't a scratch on it. The whole process was smooth and I would highly recommend this dealer.

Have you ever hugged a Leasing Manager? Ya me either until last Friday. Christine at Discovery is…read morethe absolute best! Seriously, if you are looking to lease a ford product anywhere in the GTA, give her a call! She is knowledgeable, accommodating, knows all the tips and tricks, and is adorably funny. We liked her so much, we got 2!

Purchased our Ford Bronco through this dealership, Jeff Allison and the rest of staff and…read moremanagement were great to us, all of our questions were answered and their knowledge of the vehicle made us confident with our purchase. They made it easy to switch from our prior lease into this vehicle. Thanks again! Doug and Sonya Gilmour

Hi Mike Brown here just a reminder if buying a new Chev Buick or Caddy…read more you just can't beet Leggat in Burlington Ontario I have bought 6 new cars from them ...........from sale to management you just can't beet them !!!

If I could give them a 0 I would. They didn't fasten the bolts on my tire! And the guy took it for…read morea test drive and of course it flew off. They of course fixed it on their dime, (with aftermarket parts) and they had the nerve to charge me for labor! They are crooks, plain and simple. Stay away from them. Go anywhere else Update: Go pick my truck up, and the AC is shot. They say that the Forman drove the car this morning and it wasn't working. Well let's see, I drop car off to you on Thursday, working great, YOU HAD AN ACCIDENT WITH MY VEHICLE and now there's no AC. Trying to blame this on me Absolute thievery and no customer service. Keep your vehicle and your wallets safe, and stay away as far as possible.

As a female purchasing a used car, it can be nerve racking, afraid you'll be taken advantage of,…read morepressured into buying something you don't want etc. Mike made made buying a used car a breeze, he gave honest feedback and was more than fair throughout the entire process. With my hectic schedule, he went above and beyond trying to make things easier for me. It gave me confidence in my car choice (I ended up purchasing a Passat.) Award winning family run, bottom line - they have fair policies in place that are sure their clients will be coming back. Would highly recommend Fosters for your next car purchase

Thanks Foster Auto Group for the great shopping experience! Ann the salesperson was courteous,…read morehelpful and well informed about the cars she sells. If you are in the market for a good and reliable car or cars, please drop into Foster Auto Group for a test drive. So glad I did! Thanks Ann and family=)

Loved dealing with the team at Car Nation Direct. I was on quite a tight budget with credit issues…read moreand somehow they managed to get me into a great car. Thanks so much!

Despite making it extremely clear I will not be moving forward with their services, I continue to…read morebe harassed via text and told to "expect a call" despite never authorizing anyone to contact me at all other than the single person i dealt with, whom was also told the same thing. Would not recommend based on service alone.

I had a small repair that was not urgent but Burlington Toyota fit me in the same day and were very…read morecourteous and extremely helpful. The bill was smaller than I anticipated, and the repair was done perfectly. Highly recommend this dealership!

I have a Rav 4 with a huge spot of peeling paint on the roof from a known paint defect which was…read moreacknowledged by Toyota but neither the dealer or Toyota Canada will do anything to help. We have bought 3 Toyotas from them and always have them serviced at Burlington Toyota yet this is the type of customer service they provide for customer loyalty.

Be very careful with doing any business with "Good Cars Only" and Brian Velenosi. I contacted them…read more3 times for a carfax/vehicle history on a vehicle that was advertised. All 3 times Brian Velenosi decided to ignore a potential new clients request for information on a used vehicle for sale, which is standard practice to protect consumers from scammers, damaged vehicles, and lying used car salesman. No used vehicle information was shared even though he had the information readily available. Below was the response I received all 3 times from Brian who thought he was being funny. "Thank you for your inquire the car is here its available we are open 9-6 Mon-Friday 9=-4 Saturday come see it when you have the time." Yes the grammar leaves something to be desired as well. Then he thought it would be funny to start sending blank emails to my personal inbox over and over, instead of forwarding the vehicles history in order to have a potential client come to see the vehicle if it's worth our time, after seeing the history. This is how he manages new clients and new business opportunities. I contacted him over the phone to see if he was physically ok, and he sarcastically answered the phone to tell me he was having weird computer issues which was another lie, in a sarcastic tone. Unable to send a vehicle history report on 6 separate emails was his business practice. When I called him he didn't offer the information, he just continued to be an unprofessional a**hole. I have since posted a review of his very unprofessional business practices on his "Good Cars Only" facebook page which he does not want clients to see how he conducts business, so he has hidden them. The only reason I still do not have a vehicle history is because the vehicle has reports on it that he does not want his clients to see. Shady business practices and disgusting behaviour in business. Do your homework people, avoid this business, terrible integrity. It's a shame because I have never heard of "Good Cars Only" and I purchase 60-80 used vehicles per year with an avg purchase price of $18,000+. Yes that accounts for $1.4M in revenue that he pissed away because he wanted to be shady. This is not a place you want to invest your money in. If you think any of this review is inaccurate, I'm happy to post the entire dialogue with this unprofessional salesperson, and when looking him up on social media, his profile has no info, no images, no interaction with anyone. That tells you everything you need to know about how he transacts with potential customers. After he sells them a car, he hides just like his profile. Stay way unless you want to be scammed.

Be careful with this shady place. I contacted them 3 times to get a carfax sent to me for a vehicle…read morethat was advertised. They ignored the request the first time and told me the car was still available. I replied with a second request for a copy of the carfax, again, I received a reply with "yes the car is available". I sent a third request for a carfax and Brian Velenosi of Good Cars Only thought it would be funny to start replying with blank emails over and over to my inbox. I decided to call the office and he thought it would be even more funny to tell me his computer is having issues. This is how Brian and his company conducts business. They don't want to share carfax information because the vehicles have accident history. Do your homework people, imagine running a business trying to get new clients and this is how Brian thinks is professional. Stay away unless you want to get scammed.

nice friendly sales team, with good knowledge about their vehicle. good coffee too in the loung.read more

I have purchased an ILX TECH and a TLX SH-AWD ELITE in the past year or so from Acura on Brant. I…read morealso have taken my 3 cars for regular service and maintenance. Customer service of this dealership is by far the best among all of the other Acura dealerships in GTA, Hamilton and Burlington area. They are very friendly people who treat you like family, respectful, knowledgeable and very personable. Starting with the General Manager Joe Capriotti who personally helped me with the order and delivery of my car. He took care of my like how he would take care of his family and made me feel welcome and valued from start to finish. Grant Mushlian Finance Manager, friendly and very knowledgeable he made me feel immediately welcomed! He goes out of his way to make things right. Amazing Service department starting with Service Manager Andrew Czornoba, is always a pleasure to deal with, a friendly welcoming face that is knowledgeable and ready to help, let's be honest I don't know much about cars, his team by far is one of the main reasons why I service all my Vehicles at Acura on Brant. Amy Boyd is very knowledgeable and polite, her friendly attitude and professionalism is the reason why I ask for her every time. I could go on and on about my amazing experience each and every time I am in for service or looking for a new car. Thank you so much for raising the bar for excellent customer service, such a knowledgeable Staff, Friendly, Polite and Honest!!! I would definitely recommend ACURA ON BRANT to anyone looking for a long lasting relationship, just tell them I sent you!!! Sincerely Samir Odisho