I didn't have high expectations for my first visit to the GM Tech repair shop, but the whole…read moreprocess went very smoothly. They were very honest, didn't try to upsell me on unnecessary services, and explained things clearly and concisely. The repair was completed on time, the price was reasonable, and it was good value for money.

Can't say enough about Tahla and his lovely driver Islam. Was a great experience all around. Had…read moreleather on my driver's seat repaired. He took great care to ensure it was a perfect match and it is PERFECT now. He also did an undercoat for rust for winter protection. I'll be going back for my general service. Trust him and really appreciate the help to get there and back from Toronto's east side. So glad I found this place!

The MechaniX Auto Shop @ 221 Barton Street East Hamilton Ontario is very Reputable Auto Repair…read moreShop. Very Knowledgeable auto Repair Mechanics. Vehicle Safety Inspection Centre in Hamilton Ontario Approved by Ministry of Transportation. Very Reasonable Prices for Brake Pads and Brake Rotors plus Muffler Exhaust System Repairs. Highly Recommended The MechaniX Auto Shop

The MechaniX Auto Shop is the best Auto Repair Shop in Hamilton Ontario…read more I my brake pads and brake rotors plus struts from there plus fixed my car muffler. and after done my vehicle safety inspection from ther. very reasonable prices and experience mechanics plus amazing customer service. highly recommended

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

Found this shop on Google---needed a mechanic on a Saturday, long weekend asap for a vehicle…read moreinspection. The shop was busy with 2 mechanics working. The service was punctual, and very satisfying. I must have driven by this shop for decades but never noticed it as the exposure is in the back. I'm very happy they fit me in with their service. I'll be sure to spread the word and return if I need more service.

Satisfied. Genuine mechanic…read more Went there for safety inspection, some other minor work. The guys are genuine. The prices are reasonable, though not the cheapest in town. If I don't have time to shop around for the best price for a work, I will go to this place. Also, these guys are usually busy and you should get an appointment. Sometimes they don't honor their commitment after you leave your car, they may ask for additional time or ask to visit another day. This is a big disappointment for someone in a tight schedule. Not sure if they provide complimentary drop.

got my wheel alignment checked though they did not recommend…read moreit but i insisted further i asked for refund if everything is good but the courteous staff declines and informed rules r rules the price is okay should have considered discount for first time visitors or registers

Fantastic service. Put on some new tires, oil change…read more Didn't screw anything up. Very cheap.

Made an appt. for an undercoating and they weren't ready for me, sitting in the waiting room with…read moretheir desks in front of you and the constant back and forth made me feel like an employee on break rather than a customer. The undercoating was done in a sloppy manner and sprayed plastics such as the tops of the shock towers and the battery instead of just the posts but seemed to get all the areas but I'm just guessing as they don't provide you with any information about the service. At least they didn't fog the windshield and get too much on the engine. The thing that earned the one star is a scamkanic came out with a wad of fresh gray grease saying one of my ball joints leaked it out. I had to stifle myself as the vehicle was fairly new and had low miles, ball joints don't have that much grease in them and if it was coming out it would partially dirty from being exposed and last but not least the ball joints are sealed. I feel bad for any honest employees there that don't want to work in a place that lacks integrity, been there done that but at a much larger scale. I take my vehicles to the dealer and use OEM parts so the trick would never have worked.

NMT *used* to be good (written Jan 2025). This is no longer the case. Now, they are expensive and…read morepushing up sells. No price list. Foggy descriptions of their "packages". Phone "agents" are pretty much useless. No meeting their own deadlines. Yes, they are technically competent, but *very* expensive and becoming arrogant with their success - no need to care for customers any longer. Riding high from their "old" reputation. For that kind of money, you may as well go to the dealership. I won't be coming back.

The only place I would trust with my VW... Mark is both fair and good at what he does.read more

Been visiting here with my high mileage Audi A4 and TT since 2018. They are always spot on with…read moretheir estimates and repairs. No surprises or having to return for any rework. Their rates are fair for luxury German brand and always accept credit card. Hoping I'll eventually show up with an R8 or a 911 to the shop and continue being their customer. Highly recommend!

Great service and really nice staff..Claire, Dérek (lol), and Michael the owner. Those are the ones…read moreI met.. I thought there was something wrong with my transmission. Everything was fine after they switched my tires. So the problem came from my dealership who did not do a proper work. My only regret is that I did not know about Urban Automotive before.

My first visit to this shop won't be my last. Mike the owner seems like a solid, scrupulous,…read moreveteran neighbourhood mechanic. He took time with me and my car, and gave me a welcome discount without my asking. That's class & professionalism, which I value very much. He'll get more of my business in the future.