Been coming here for years now. Still great service as always! Hell I've brought my whole family…read morehere and friends to get their car fixed and serviced. Shop is still immaculately clean too which means they take care of their shop as well as your cars! Got nothing but love for T&T Auto. It's rare to find a really good and reputable shop these days, well look no further than here! Say hi to their bunnies when you drop by! :)

T and T Auto consistently provides excellent service. I like to service my own vehicles when I can…read morebecause I know I do it right, but I've brought a few of my vehicles to them so far and they will soon be seeing the rest. Always fair pricing and gets me in on short notice when I'm really in a pinch and need it. I could elaborate on why they deserve a 5 star review and maybe I will later, but honest pricing, excellent workmanship, prompt communication, and willing to accommodate urgent needs. This is the kind of shop I recommend to build a relationship with for any vehicle you drive.

This review is for the location at 215 Islington Ave. I would NEVER go there again. A total scam…read more I have never been this angry with a mechanic in the 25 years of my driving career. We got a quote to get the gearshift selector cable and the neutral safety switch replaced: $534.88 in labour and $1121.20 in parts plus HST. We said go ahead. Then, when they tried to replace the parts, THEY BROKE THE BOLT and said the only way to fix it is to pay additional $3000 to get the transmission replaced. We told them this was unacceptable so they said they'd just weld the broken bolt back together, without installing the parts. They said they couldn't return the parts so ended up charging us the full $1121.20 plus HST for the parts which we ended up taking home with us. Then, on top of that, they had the audacity to charge us $484.88 plus HST for labour, ie the original quote for REPLACING the parts minus a $50 discount, ie. THEY DID NOT REPLACE THE PARTS BUT CHARGED US FOR THAT WORK ANYHOW. This is absolutely outrageous. They should have charged us for the welding if anything which I cannot imagine being this expensive. Overall a terrible experience. I feel we've been taken advantage of.

Gotta admit I was a tad hesitant to take my vehicle here for service given the W5 news coverage…read morethat the brand received a year or two ago but I was in a bind as the heat had cooked the battery in my Jeep and I had stuff to do! I had previously called CAA (rip off), Visited Canadian Tire (double rip off) and even had a fleeting thought about going back to the dealership... HA!!!! (See my review of Islington Chrysler for more details). But when I called AG+R the gent (Eugene) I spoke with was friendly, helpful and gave a quick quote and timeline. I came in right before opening at 8am and they were already taking people in to get them assessed, quoted and into the queue so parts could be ordered and customers serviced promptly at opening. There were two prices for a replacement battery, acceptable and Canadian Tire Crazy (CTC). I opted for the more reasonable price, the battery was ordered and delivered within 15 minutes. $280 all in about 25 minutes later I was paid up and back in my car and on my way. Boom. Car is running great again, and I really appreciated how they tried their best to find an affordable quality option to get me on my way as quickly as possible. Look forward to taking my future business here as it's close to home and offer great service.

Went there for the first time on February 21st for my Honda Civic. Just a simple oil change at a…read morereally good price!! Not the feeling of being Ripped off like when you go to a dealership like Honda. Also the wait time for my oil change was very good as well. Spoke with a mechanic named Kaanan. really nice dude to deal with! Definitely will be going back there for all my needs. I have already recommended Hensall Auto Repair to my friends and told them to ask for Kaanan.

The worst service I have ever dealt with. I went to fix my car, the mechanic damaged another part…read moreof the car and engine fluid was leaking. The mechanic refused to fix the damage he caused and wanted me to pay him an additional cost ($180) when it was his fault for his careless and inexperienced handling of my vehicle. I got a second opinion from another mechanic and he confirmed that the damage was due to the previous mechanics installation of the part. The other mechanic only ended up charging me $120 for his services. Not only did he try to overcharge me and make me pay for the damage he caused; he was extremely rude, unprofessional, expensive and inexperienced. I highly do NOT recommend you using their service. He is a very dishonest person.

Long time customer here. Have been coming to this place for over 10 years now, after my dad who has…read morebeen coming here longer told me about it. Bring all the family vehicles here for tires, brakes, oil change, etc. Not one complaint in over 10 years. The service, pricing, and customer service is always great. We've had European, Japanese, and domestics. They work on all of them, and if there is something specialized (ie specific luxury german car programming or recalls) they just give me the honest advice and advise what to do as opposed to trying to make a quick buck off me. They're a great shop to drop in, get things done on time, and then be on your way. Most importantly for a mechanic they explain things well, no nasty surprises, and the pricing is very fair and transparent. They're always happy to help in a pinch, they give honest good advice, and it's frankly a pleasure to have an honest mechanic. Hard thing to come by! As a local resident i believe it's important to support honest, hard working local business owners who live and participate in the community. Congratulations on your new location!

I stopped in unannounced, and with no appointment as i had a very flat tire…read more Owner Paul said he'd be happy to have my car looked after even tho it was clear he had other cars to attend to. He said if i waited 10 minutees he would get to my tire while i waited. And he did! I was so impressed I returned a few days later and asked him to have my brakes done. He thoroughly explained the process and even offered to show me the used parts. The job was completed on time and within the estimated cost Friendly , knowledgeable service at a decent price. I strongly recommend Paul and his crew to anyone

Great service, professional people, now my car drives beautifully! would definitely recommend these…read morehonest mechanics.

I brought my truck in to have my exhaust, which was very loud, looked at. I guess there was a…read morebigger issue when they took apart my exhaust than what they originally diagnosed and were unable to fix it at their shop. They advise me of the alternative options and even recommended a specific welding shop that could perform the job. Furthermore, they refunded me the original amount charged since they couldn't do the work! They even refunded the diagnostic fee! I have never received such exemplary customer service in my life. I could have been out almost $300 and then have to pay another $1000 for a new exhaust system. I will always revisit this place going forward for their honesty and sourcing out other options for me.

Call for an appointment. I found my way here to JNB Auto through a family member. Going on two…read moreyears now. That's what it's all about, family. Whether it's your family or theirs. Family's stick together. They watch out for each other, and sometimes a stranger who is in need of mechanical help. JNB has a small sign in their window with their moto not a big sign in their window with their moto. This is a proudly owned Canadian company. The sign says they will take care of you. They will be fair to you. It won't cost you an arm and leg or anything like that. This is a very good commodity. That's very hard to find in 2023 anywhere in North America. Wow! I was left out in the cold a few years ago when my mechanic wanted to retire and did. Leaving me to come here to these wonderful, and helpful people. I just left the JNB shop again after a routine tire rotation and a maintenance check. I asked them to do a once over of the van. It's always better to be proactive then be stuck on the side of the road. Thinking to yourself it's only a little bit of my time and money. They found I had some rear brake issues. Steve Spring an excellent JNB Mechanic brought the parts out to me and showed me the problem. He explained to me what he could do for me. He did not say come back later or the next business day, He said he would help me right away then and there, as we spoke. I call this, looking out for a family member. Wow and we have different mothers. This doesn't matter. Family is Family. I left their shop safer than when I arrived. If anyone is looking to be treated Fairly and with Respect. And I mean Fairly, you gotta come here when you NEED any kind of car work. You will meet two wonderful, larger than life people at the front desk. Steve Morgan and Leia. They will listen to you and assess what they can do for you and when. This business also does Body Work too. I am hoping as I AGE further I WILL NOT need this service. But you know those walls and thingy's just jump right out at you. I probably might need them. Fingers crossed! Thank you JNB For believing in my safety. Miles McCron Oakville Ontario.

Brought my 77 Camaro that I just purchases into Steve and the gang, and they were very thorough and…read morehad it appraised and a safety done on it. When I drove it away, it felt and handled great. Have some plans for the stance and some other interior changes and feel very confident in bringing it back to JNB. Thanks guys.

Great service and really nice staff..Claire, Dérek (lol), and Michael the owner. Those are the ones…read moreI met.. I thought there was something wrong with my transmission. Everything was fine after they switched my tires. So the problem came from my dealership who did not do a proper work. My only regret is that I did not know about Urban Automotive before.

My first visit to this shop won't be my last. Mike the owner seems like a solid, scrupulous,…read moreveteran neighbourhood mechanic. He took time with me and my car, and gave me a welcome discount without my asking. That's class & professionalism, which I value very much. He'll get more of my business in the future.

Was able to get an appointment within 24hr for an oil change and winter tire swap. Service was…read morequick and the staff was friendly. They also diagnosed an exhaust leak free of charge. Will definitely bring my car back to get the exhaust leak fixed and for future services.

Top notch service! I'd recommend this place only if you are interested in a mechanic that is…read moreresponsive, offers scheduling flexibility, high attention to detail, and fixes only what needs to be fixed at a fair price!