During 12 years of living in North America, I serviced my car in many places, including the USA and…read moreCanada. Fortunately, I have never met such a poor service and rude attitude towards myself. So, four days ago, he set my car to replace front rotors and brakes and lighting lamps. Unfortunately, I got the wrong parts. The manager Raf informed me about that and said that he is going to charge me, in any case, $ 115 per hour plus taxes. To change the bulbs, mechanist spent 15 minutes he charged $ 56.5 from me. For the fact that they removed the brake disc and put it in place, he took another 197 dollars, spending only 40 minutes on it. Total: $287.28. Today I came again with my parts, The rotors were good, but the brakes did not fit. It was not my mistake I gave to the suppliers my VIN #. Instead of taking my car from the car lift and wait for the right brake pads, he left my car in there and were waiting for the delivery guy. After 1.2 hours a delivery guy came to him with the wrong parts too. Then, the manager reordered the parts. Finally, he charged me $190 for the parts and $197.73 for a front brake replacement. Totally, I paid $438.12. When I told him I am not going to come again to this place his answer was: "You have the option to go for Mercedes Bens and have the service for $160 per hour". But the level of service in Mercedes is uncomparable great! The name of this service place is "Elite Automotive & PerformanceInc" at 523 Garner Rd. East, Ancaster. Elite service???? Hmmm.. People, do not come to this place, you will get a pour service for $115 + HST per hour. Also, manager Raf is a very rude person for whom people are simply a source of money.

Review of the IGLA immobilize security system installed by Built not Bought Garage. Martin was…read morevery knowledgeable and explained the system completely. His staff were very pleasant to deal with. I'm writing this review because we had this system installed a week after we had our Lexus SUV returned for the second time after it was stolen. We were woken up at 1:37AM with the security system activated. We saw a young man getting out of the car before jumping into the waiting vehicle. Our CCTV system recorded the same MO as last time. Punch out the rear window Photograph the VIN, pull out the glove box and access the engine control unit. IGLA let the car start but killed the engine a second later as they put the car in reverse. Interior damage a new window and a trip to the body shop (we likely won't get it back for 4-6 months - supply chain shortage with Lexus. Thanks Martin and thank you IGLA!

Best garage in the Ancaster area. Great work, stellar customer service and a trustworthy mechanic.read more

Wonderful service...again!! Easy to make an appointment...received confirmation emails with an…read moreestimate for the work. Vehicle was ready earlier than expected. Another wonderful customer service experience!

Very friendly staffs no appointment necessary…read moreget your car done fast and reasonable price!

The technician serviced my car in my driveway, and took the time to walk me through every step of…read morethe process. Their straightforward website made scheduling easy, and they responded quickly. Honest, reliable and extremely skilled in what they do. And it was more cost effective than taking my car to an auto shop or dealership. Highly recommend checking them out!

From the owner: We put time back into your day by providing Mobile Automotive Diagnostics, Maintenance, and Repairs…read more- at your doorstep.

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

I asked for a quote and was given given one quickly in a professional manner. But the quote seemed…read morevery high. Checking with my "old mechanic" in Toronto, the exact same quote was $250 less expensive. I cannot comment on the quality of the work, but the price here is on the very high side.

Probably the only honest person I've met since moving to Ontario. A really good all round mechanic…read more Highly recommended.

My wife's car stalled one cold morning so I had it towed to this shop. After 3 days they told me…read morethe timing belt broke. So paid $1000 to replace it. Now engine starts but stalls at low revs. Now we're told it's valve damage and we need a new engine. Because of the cost I decided to get a second opinion. Turns out it just needed two new ignition coils! Their either incompetent or thrives!

I came to Beverly Tire Dundas location because my engine light was on, they checked it and said…read morethat the intake gasket needs to be changed. They changed it but the engine light was still on. Then they said that it's probably both of my sensors that needs to be replaced and so that was done but my engine light was still on to which they said that there is no issue and that it's ok that it's still on. After months of it bothering me, I brought it to Toyota who said that my car was running lean and the intake gasket needs to be changed. Called Beverly Tire and advised them of same and was told that he wouldn't believe what Toyota has to say. Really?! I was basically told that their mechanics are perfect and make no mistakes on their work. Then I was told that I could bring it in so they can check it to see if there is anything else that needs so called fixing. No thanks!! Pathetic customer service. Your mechanics are NOT perfect, they are human beings who make mistakes!

Family owned business, a cornerstone in Dundas. Always fair prices and they stand behind their…read morework. Owner Brian, always there and great staff.

The first time I went to these guys (and I was recomended to go by several people in town) they…read morereplaced a valve stem that was causing a slow leak. When I asked how much they said no charge. I said that I had never been there before and their answer was "You will come back". About 6 sets of tires later, I still go back and recommend these guys to everyone. They have saved me lots of money by providing good advice and pricing. Give them a try next time you are looking for tires or auto service. Plus they will store your off season tires for you there!

My dealings with Green & Ross on Queenston Road in Stoney Creek have always been A1, no problems…read morewhatsoever. They do my seasonal tire changeover as well as oil changes when I need them. I appreciate that they explain everything so I can understand them. My husband always brought our vehicles in but since he passed I am on my own and my dealings with them have been completely satisfactory - no problems whatsoever. Thank you to the team at Stoney Creek. Fran C.

No stars was not an option, so one star it is. I spent $3000 here on Friday March 6, 2026 to have…read morethe timing belt and other maintenance done on my Honda CRV. The next day, the low oil light came on. I had to pull over at the side of the road to check - indeed there was no oil measured using the dipstick. Luckily, I was a few hundred metres from a RONA, where I bought oil, and then a quick trip to the Honda dealership. Closed for the weekend, but today I learned that the timing belt had been installed incorrectly, so the oil had all leaked out. I was that close to have a seized engine and thousand of dollars in repairs. I called Active Green + Ross and they said they would do nothing unless I could drive the vehicle back to them...without oil....and I thought they were the car experts! So, they elected to take no responsibility whatsoever for correcting their mistake. I have the photos and description of their shoddy 'repair' from the Honda Dealership, but they say 'only our photos will do'. In my opinion, this is how an unreliable and unethical company operates. Rather than doing the right thing, always finding a reason not to. So, I will be contacting my lawyer and initiating a small claims court case. Obviously, this is a lot of time and stress. My recommendation is to stay away from this place. You have choices and you should choose a place that stands behind their work.